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Heba rashad cv 4-
1. Heba Rashad mohammad Mahmoud
Tel : +97143471949
Mobile : +971509270295
E-mail : hoppyfun2008@yahoo.com
Address : Al Barsha, Dubai, UAE
Career Objective:
I am seeking a position to utilize my skills and abilities in the Environment that offers
Professional growth while being resourceful, innovative and flexible.
Education:
Graduated from Al alsun faculty English department
Ain shams University, Cairo, Egypt, May 2011.
Grade : Good
Qualifications:
English course at Berlitz.
Translation course at Ain shams university.
2. Career Experience:
Technology 2000 institute September 2011 Till December 2012
Place : Egypt/ Dokki
Position : English Instructor.
Dar Faisl Private School September 2012 Till December 2013
Place : Egypt/ Haram
Position : English Teacher.
Mobinil
May 2013 Till April 2014
Place : Egypt
Position : customer service representative.
HSBC
May 2014 Till Feb 2016
Place : Egypt
Position : customer service representative.
Tasks At Hsbc:
_ Handling angry customers.
_ Tele marketing task : approach customer to issue supplementary Credit card through the
phone and I achieved high numbers.
_ Aware of Compliance , Anti Money laundry and financial crime risk .
Waqt Al injaz Real Estate.
March 2016 Till now
Place : Egypt
Position : Executive Secertary .
3. Skills:
Language Skills:
Arabic : (Mother Tongue)
English : (Excellent)
German: fair
Computer Skills:
Very good MS Office skills (Word, PowerPoint and Excel)
Soft Skills:
Very Good Communication Skills
High Presentation Skills
Ability to Work Under Stress
Active and Self Motivated
Team Player
Social Activities:
Resala Charity Association:
Member of a team responsible for organizing blood donation campaigns.
Attracting new volunteers.
Publications and marketing for the blood bank activity inside Resala.
Hobbies:
traveling, Tennis & Reading
4. Personal Information:
Date of Birth : 24th
of April 1990
Nationality : Egyptian
Marital Status : married and my husband works at UAE and I have Resedintial Visa
and Emirtaes ID.
