2. What is Management ?
• Where this word is used?
• What is the meaning?
-Manage Men
- Old French ménagement.: ‘the art of conducting
,directing ‘
-Latin Manuagere : ‘to lead by the hand’
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3. DEFINITION:
• Management in all business areas and organizational activities are
the acts of getting people together to accomplish desired goals and
objectives.
• Management comprises planning, organizing, staffing, leading or
directing, and controlling an organization (a group of one or more
people or entities) or effort for the purpose of accomplishing a goal.
4. • “Management is an art of getting things done through
and with people”.
• “The process by which execution of given purpose put
into operation and supervise”.
• “Management is the art of securing maximum results
with the minimum of efforts so as to get maximum
prosperity and happiness for both employer and
employee”
5. Applicability of Management in life and job
• Management in life:
- Daily planning, future planning
- Various occasions i.e., marriage, parties
- To achieve any goal i.e., 80% in BA 4TH SEM
6. • Management at job:
- proper authority and
responsibility
- achieving targets
- stress management
- measuring deviation
- smooth functioning
- co-ordination/ communication
- employee satisfaction
7. Scope of management :(Relation with other
subjects/Sectors )
Marketing
• - Deciding promotional activities/ strategies/ setting targets
– planning
• - Recruiting/training sales exe. – staffing
• - Giving targets by manager – Directing
• - Why targets are not achieved – Controlling
8. Finance
- Preparing budget – Planning and controlling
- Recruiting/training executives – staffing
- Maximum result with min. efforts/resources
9. Human resource
• - How many employees will be required? - Planning
• - Recruiting/training executives – Staffing
• - Performance appraisal – Controlling
• - which task given to whom? - Organizing
10. What Managers Do
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Managerial Activities
•Making decisions
•Allocating resources
•Directing activities of others to attain goals
Managers
Individuals who achieve goals through other people.
11. Where Managers Work
Organization
A consciously coordinated social unit, composed of two or more people,
that functions on a relatively continuous basis to achieve a common goal or
set of goals.
12. The Four Functions of Management
Planning
Select goals
& ways to
attain them
Organizing Assign
responsibility for
tasks
Leading Use
influence to
motivate
Controlling
Monitor
activities &
make
corrections
13. Planning
– defining goals and objectives
– deciding what type of activities the company will engage in
– determining the resources needed to achieve the organization’s
goals & objectives.
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14. Organizing
– Grouping of activities
– Conflict resolution.
– Authority and responsibility
– delegation
– Allocation of resources
15. Directing/ leading
– Leading for better work
– Stimulating to work more
– Giving motivation
– Specifying job responsibilities
– Creating good working conditions
– Giving guidance
– Showing path
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16. Controlling
Checking performance
Comparing actual targets with performance
Finding deviation
Taking corrective action
Monitoring performance of people & units.
• Identification of performance problems & actions to
correct problems
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22. MANAGEMENT LEVELS AND TIME SPENT ON
FUNCTIONS
Plan. Organ. Lead. Control.
Top 28% 36% 22% 14%
Middle 18% 33% 36% 13%
Lower 15% 24% 51% 10%
23. Approaches in Management thought
• Classical
- scientific
- bureaucratic
- administrative
• Behavioral
- Maslow, McGregor, Chris, Elton Mayo, Mary Parker
• Quantitative and Modern
- contingency theory
- theory Z
24. Taylor and scientific management
(Frederick Winslow Taylor (1856-1915)
• The concept emerged in early 1900s.
• “SM is concerned with knowing exactly that you want
men to do and then see in that they do it in the best and
cheapest way”
• Taylor experimented and found –how human beings
could be made more efficient by standardizing the
work and better method of doing the work.
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25. Elements of scientific management
1. Separation of planning and doing:
• Supervisor- Planning
• Worker – doing, operational work
2. Functional foremanship:
26. - work divided acc. To functions
2. Functional foremanship:
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27. 3. job analysis:
- to find a best way of doing the things
- Time study
- Motion study
- Fatigue study
28. 4. Standardization:
- Standardization is a means of achieving economics
of production.
• It seems to ensure –
– The line of product is restricted to predetermined type,
form, design, size, weight, quality. Etc
– There is manufacture of identical parts and components.
– Quality & standards have been maintained.
– Standard of performance are established for workers at all
levels.
29. 5. Scientific selection and training of workers.
- based on education, exp, aptitude, physical strength
- training to be more effective and efficient
6. Financial incentives
- Piece rate system
7. Economy & Profit
-cost estimation and cost control
8. Mental revolution
- co-operation and co-ordination
31. Fayol’s 14 principles of management
1. Division of work
2. Unity of Command
3. Order
4. Equity
5. Initiative
6. Esprit de corps
7. Stability of tenure
8. Scalar chain
9. Centralization
10. Remuneration of employees
11. Subordination of individual
interest to general interest
12. Unity of direction
13. Discipline
14. Authority and Responsibility
32. Fayol’s 14 principles of MGT.
1. Unity of Command:
instructions/orders from only one boss. Ex. peon
33. Fayol’s 14 principles of MGT.
2. Division of Work:
job /work is divided into specialized/small tasks i.e.,
departments
34. Fayol’s 14 principles of MGT.
3. Order:
• Arrangement of things and people
• All materials and personnel have a prescribed place, and they must
remain there.
35. Fayol’s 14 principles of MGT.
4. Initiative:
• Workers should be encouraged to develop and carry out
their plans for improvements
36. Fayol’s 14 principles of MGT.
5. Equity:
• Fairness to all employees
• No favoritism
37. Fayol’s 14 principles of MGT.
6. Authority and Responsibility: “Authority is the right to give
orders & obtain obedience, and responsibility is the effect of authority”
-should be divided properly
ex. Sales exe., Vodafone cust. care
7. Discipline: Rules and regulations
38. 8. Unity of Direction: same objective for all with
coordinated efforts
9. Subordination of Individual Interest to General Interest:
10. Remuneration of Employees: Employees receive fair
payment for services
11. Centralization and Decentralization: ex. GTU, Panchayat
12. Scalar Chain: Formal chain of command running from top
to bottom of the organization, like military
39. 13. Stability of Personnel: Limited turnover of personnel. Lifetime
employment for good workers.
14. Espirit De Corps: team spirit of unity and harmony among employees