This slide made by a group of student of Dep.t. of Public Administration ofv Jatiya Kabi Kazi Nazrul Islam University . Mymensingh , Bangladesh

1. Employee Counselling
What about worried employees of an organization?

2. Introduction
 Problems that employee faces in an organization :
a. Managing deadlines
b. Meeting target
c. Frustration
d. Absence of job security………etc.
 What is employee counselling?
a. Lack of time to fulfill family commitment
b. Offering the service of positive motivation
c. Integrated part of an organization
d. Conducted by employee and at the cost of employer
e. Gives opportunity to work through problems and stress with supportive
atmosphere.

3. History of employee counselling
 Employee counselling is a new phenomena….
In Britain(EAPA UK 2001),
>PROVIDE COUNSELLING SERVICE FOR 2.26 MILLION EMPLOYEES
>10% OF WORKING POPULATION IN 14137 ORGANIZATION
SIGMUND FREUD AND KARL MARX GAVE THE IDEA OF COUNSELLING AT WORK PLACE .
 THE PIONEERS OF EMPLOYEE COUNSELLING:
MICHAEL REDDY
GERARD EGAN
MICHAEL CARROL

4. History of employee assistance program

5. Objectives of Employee Counselling
 Chalk down the career path.
 Retaining valuable employees
 Effective and better communication
 Growth for employees
 Ensure transparent environment
 Put problems on the table for open discussion
 Clearly define expectation
 Release if emotional tension
 Ensure ethical standards, company rules, common culture etc

6. Necessity of employee counselling
 Employee problems :
a. Deadlines
b. Targets
c. Managing crisis
d. Assignment
e. Family problem , etc.
 What does counselling do?
a. It’s a way for the organization to care about its employee
b. Helps the employee to look at their problems from different perspective
c. To deal with problems in an effective way
d. Help employees to take control of their lives and respond to challenges

7. Aims of employee counselling
a. Know the self
b. Making impersonal decisions
c. Setting achievable goals which entrance growth
d. Planning in the present to bring about desired
future
e. Effective solution to personal and interpersonal
f. Coping with difficult situation
g. Controlling self defeating emotions
1. Behavior change
2. Acquiring effective
transaction skills
3.Acuring positive self
regard
4.Promote decision
making
5.Improving
relationships and
communication
6.Facilitates clients
potential
Other aims…

8. Types of counselling
1.DIRECTIVE
COUNSELING
2.NON-DIRECTIVE
COUNSELLING
3.PARTICIPATIVES OR
COOPERATIVE
COUNSELLING
DOESN’T ISSUE
DIRECTION
ABOSERB THE
BEHAVIOR AND
ATTITUTE
BOTH DIRECTIVE AND NON-
DIREECTIVE METHOD SUFFER
FROM LIMITATIONS
IT IS COSTLY
ISSUE CERTAIN
INSTRUCTION
DIRECTOR TO DO CERTAIN
THINGS :
ABSTAIAN FROM ALCOHOL,
RESPECT COLLEGUE ETC
*MARITAL AND FAMILY COUNSELLING:
IT’S AN ANOTHER TYPES OF COUNSELLING. THE TRIBUTE EMPLOYEES CAN DISCUSS
OUT THEIR PROBLEMS WITH COUNSELLOR

9. Style of employee counselling
Style of
employee
counselling
Supportive
Probing
Interpretative
Reflective
Evaluative

10. Qualities of counsellor
. Should be professional , experienced, mature
. A good patient listener
. Understand the employee problems label to give proper advice
. Should be able to find out positive way
. Should not compare the employee with other employee
. Should have warm manners and social entity
. Excellent communication skills
. Attentive, confidential, understandable, respectful, honest and
open ended personality

11. Importance of employee counselling at work
place
 In an organization employee counselling
deals with :
1. Traumatic events 2. Relationship issues
3. Physical health 4. change
5. Personal stress 6. Emotional health
7. bereavement 8. Phobias
9. Family issue 10. Financial problem
11. Work stress And so on…
Why counselling at work place?
Completing targets
Meeting deadlines
Relation with subordinates or colleagues
Work life balance
Lack of time and higher responsibility
Care of employees
For reduce poor performance

12. Process of counselling
Counselling
process
Initiating
Exploration
Formulation
of action
plan

13. Challenges in employee counselling
Employer
Employers have two
option about problem
employee:
1.Repair or recover
2. Replace
Problem
employees
1.Hereditary/Inborn
perversions
3. Criminal tendencies
4.Addictions
5. Psychological
breakdown etc
Counselling is repair and recover process which is given by employer to employees

14. Problems are generally associated with
counselling
1. Inferiority and low self esteem
2. Injustice or ill treatment
3. Premarital anxieties and sexual perversions
4. Employees problems of addiction
5. Alcoholism of employee
6. Mental conflict in union rivalries
7. Breakdown in interpersonal relationships
8. Low job satisfaction and morale
9. Breakdown in family life, etc.

15. Advantage of Employee counselling
Declining
absentees
Potential
analyzing
Coping with
potential threat
Coping with
criticism
Tackle unhealthy stress
and anxiety
Motivate for coping with
work related problems
Improving the ability to
cope with the negative
feedback
Provides an opportunity for
gaining a positive outlook in
all aspects

16. Recommendations for Counselor
1. The counselor shouldn’t overwhelm the session.
2. Ought to refuse giving improper exhortation to influenced worker.
3. Ought to listen the issue of worker with deliberateness
4. Ought to dodge a wide range of business
5. Utilize dynamic style of counselling
6. Get of rash judgement
7. Should not lose of enthusiastic control
8. Should make a timetable and focus on every last issue

17. Thank you