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Transmedia Storytelling:
     Band as a Brand
             Robert Pratten
  CEO & Founder, Transmedia Storyteller Ltd

             @robpratten
About me




           Pervasive entertainment platform
…and in the recent past…
..and in the distant past…




                         Moonlight Club, West Hampstead 1984
Transmedia Storyteller Ltd
“be remarkable”
Transmedia storytelling is a
 way to attract and retain
        audiences.
Transmedia storytelling
Drivers & Enablers
• Business driver
    – Connect with fans & consumers in a meaningful way (word-of-mouth, recommendation,
      retention)

• Technology
    –   Audience has ability to avoid advertising & payment
    –   Fragmentation of communication channels
    –   Social recommendation tools: Facebook, Twitter, Yelp, TripAdvisor
    –   Social check-ins: 4Square, GetGlue
    –   Mobile (smart phones)
    –   Convergence of devices
         • Xbox vs iPhone vs Social TV: movies, music, social media, gaming
• Sociological
    – Life with abundance
    – User-generated content
    – Crowdsourcing and crowdfunding
Transmedia storytelling offers:

• Engagement opportunities matched to a range
  of consumers (expressive, competitive,
  explorative, collaborative)
• Joined-up thinking
  –   Brand narrative
  –   Campaign narrative
  –   Participation strategy
  –   Content strategy
  –   Media strategy (paid, earned, owned)
Storyworld




             10
Why Should I Care?
UK Music Secondary Revenues (2009)
     GBP193.5M (21% of total income)

                          Other Income


       Premiums                                                                                               Artist-related Income
                                                                                                              up 17% on 2008


        Synchronisation
        Up 20% on 2008




                                                                                                       Public Performance Licensing


"Artist-related income" concerts, merch, direct sales, sponsorship, endorsements, digital (exc. ring tones)
"PPL (public performance licencing)" domestic TV, radio, pubs, clubs etc
"Synchronisation" (films, TV, games)
"Premiums" Covermounts and Consumer Promotions
"Other Income" (back-end from films & shows, TV productions, hardware deals, advances)
UK Music Secondary Revenues (2011)
      GBP205.3M (20.5% of total income)
                                          Other Income

                               Premiums

            Synchronisation                                                                                   Artist-related Income
            9% total (11.9%
                                           18M                                            76M                 37% of total (14%
                  increase)                                                                                   increase on 2010)




        Public Performance                              83M
        Licensing




"Artist-related income" concerts, merch, direct sales, sponsorship, endorsements, digital (exc. ring tones)
"PPL (public performance licencing)" domestic TV, radio, pubs, clubs etc
"Synchronisation" (films, TV, games)
"Premiums" Covermounts and Consumer Promotions
"Other Income" (back-end from films & shows, TV productions, hardware deals, advances)
Diversified revenues up 8.4%
What should I do?
Transmedia Storytelling & Bands

•   Know the brand premise
•   Plan for discoverability
•   Ignite the core
•   Plan for participation
•   Plan for Cross-platform strategy
•   Use Narrative Engagement
A distinct brand premise
Bake in
Discoverability
Competition for Attention
Movies on LoveFilm.com
5500

iOS apps (App Store) + Android (Google Play)

 700,000   700,000


Songs on Spotify

  1,000,000

Songs on iTunes

                             20,000,000
Discoverability

• Be remarkable
  – relevant
  – resonant
  – right production value
• Be spreadable
  – empower advocates
  – free, giftable
Facebook discoverability
Incitement                                    Be surprising, playful and live?
Bristol,UK 2012; by splash & ripple




                                      Incit
Live performance mobile app?
Ignite the core
Empower advocates
Metrics

• Marketing budget = $0
• Production budget = $500
• Total Net Kindle Revenue (2011) = $1748
• Total shipments on Kindle Jan 1st to Dec 31st 2011 =
  972 (retail price at Amazon.com $2.94)
• Number of people connecting to Lauren Ortega on
  email = 83 = 9% of total sales
• Video views of Episode 1 (Jan 1st to Dec 31st 2011)
  = 4727
Sales vs Social Media (Lowlifes)




 NB: “video views” used as simple proxy for trend of social media activity. Wasn’t the sole activity also
 included email, Twitter, Facebook etc.
Sales vs Social Media (Lowlifes)




          Tipping point
“Big on Facebook/Twitter/LinkedIn”
Kony 2012




Ignited core says to curators (with large audiences) “I’m relevant”


                                                  Image from http://krishk.com/2012/04/kony-slactivism-justice/
Content Strategy
How an artist can earn $1,160 a month




 image by David McCandless at Information is Beautiful]   Data at http://bit.ly/DigitalRoyalty
How an artist can earn $1,160 a month

•   Sell 150 CDs yourself (no label)
•   Sell 1,200 albums through iTunes (label)
•   Sell 1,500 tracks through CDbaby (no label)
•   Sell 12,000 tracks through Amazon MP3 (label)
•   Stream 850,000 tracks through Rhapsody (label)
•   Stream 1.5 million tracks through last.fm (label)
Streaming pay rates




     http://thetrichordist.com/2012/04/23/streaming-price-index-123111/
Multi-platform strategy

                   Official
                                  iTunes               Televised
            Good



                   site
                                                       festival
  Revenue




                                       Local gig


                                                          Spotify

                                                                          piracy
            Poor




                     Poor                                          Good

                              Spread, Attention and Credibility
Interactive Video
Converged Media




    http://www.altimetergroup.com/2012/07/the-converged-media-imperative.html
Including piracy in your content
strategy

       Owned                               Paid                            Earned




Content & places you control:   Exposure you pay for:           Exposure & credibility others give you:
• Music recordings              • Advertising (web, radio,      • Word-of-mouth
• Videos                           TV, mobile)                  • Great reviews
• Artist website                • Payola                        • Sharing of YouTube videos
• Facebook Page                                                 • Facebook Likes
• Twitter account                                               • Remixes
                                                                • ReTweets
                                                                • Piracy

 Create to build long-term      Quick exposure but maybe         Gained through Owned & Paid
 profitable relationship with   untrusted                        Most credible but slow to build
 fans                           Short-term attention does not    Demonstrates engagement
                                guarantee long-term survival
Label with weak artist




 Paid media won’t sustain a weak artist (one-hit wonder?)
Independent artist with great music




 But word-of-mouth takes time and energy to build
Label with strong artist




 Paid media provides attention that multiplies spread
 Earned media is “trusted“ and multiplies results of paid media
Find the right mix of platforms

• Revenue gained
• Cost of delivering content
• Ability of platform to enable social spread of
  content
• Fit to audience lifestyle
• Remarkability
  (uniqueness/coolness/timeliness/quality) of
  platform or content
• Timing of release to audience
Matching Audience to Platforms

• Audience
  – Who are they?
  – Lifestyle?
  – Where do they hang out?

• Platforms (e.g. media + technology)
  –   Reading: paperback, ebook, comics
  –   Watching: TV, online, mobile, theatre, cinema
  –   Listening: radio, online, mobile
  –   Interacting: console, online, mobile, social

                                                      44
Finding content opportunities
Socializing: helping consumers connect with                                        Digital: technology solutions to
each other through conversation, sharing,                                          enable, manage and measure
collaborating, competing, meeting                                                  experiences



                                               Social                  Digital


How does the physical                                                             How can digital
product assist socializing                                                        enhance or facilitate
in the “real world”?                                                              socializing?
                                                            Physical
                                                                                 How can the experience of
                                                                                 the physical product be
                           Physical: the tangible product                        enhanced by digital?
Flaming Lips




   http://www.youtube.com/watch?v=RYT_t5y_9Qg
Engagement Strategy
Old Skool
New Skool
Give fans the tools

•   Community (uploads, reviews)
•   Mobile apps
•   Social games
•   Downloads – graphics, sounds, merchandise
•   Facilitate and encourage remixing & mashups
Give fans the tools

•   Community (uploads, reviews)
•   Mobile apps
•   Social games
•   Downloads – graphics, sounds, merchandise
•   Facilitate and encourage remixing & mashups
Beck – Song Reader
“twenty songs existing only as individual pieces of sheet music, never
before released or recorded”




           http://songreader.net/
RadioHead – fans remix Nude
What people want

•   Significance (special, important, unique)
•   Certainty (comfort & control)
•   Variety (surprise)
•   Connection (love)
•   Growth (learning, mastery)
•   Contribution (giving back)
Fandom meets human needs
                 Storyworld

      Comfort                   Comfort
       Growth                   Growth
      Learning                  Learning
      Surprise                  Surprise




    Fan                               Fan
                 Community
                 Significance
                 Contribution
Gorillaz is a Storyworld
Narrative = story
•   Characters
•   Conflict (Plot)
•   Time
•   Location

• Fans will invent their own stories if you give them
  the tools:
    – scooters, parkas, suede shoes, haircuts, tattoos,
      symbols… meat dress?
    – going to a gig
Narrative engagement
Narrative engagement
                         The Who
                         Quadrophenia




           Sham 69
           That’s Life
Retention




What is this artist saying? (what’s the premise?)
Does the artist grow over her career?
Narrative engagement
  Over-arching narrative across three albums




“…explores the concepts of evolution and revolution and links between media martyrs Jesus Christ, John F. Kennedy and John Lennon by
focusing on various alchemical, political, cultural, historical, mythological and Biblical themes.”

Sarah Quelland
http://www.metroactive.com/papers/metro/12.14.00/cover/manson-0050.html
Band: Hail The Villain
Album: Population: Declining




“the website allows users to navigate through the scene to unlock character back-stories, clues, downloads and to participate
in the story by becoming Villains and sharing messages with the band”
Narrative engagement




                       Developed by GRAND, Toronto
Narrative engagement
Narrative engagement

An alternate reality game (ARG) is an
interactive narrative that uses the real
world as a platform, often involving
multiple media and game elements, to tell
a story that may be affected by
participants' ideas or actions.



The term "marketing" sure is a frustrating one for me at the
moment. What you are now starting to experience IS "year
zero". It's not some kind of gimmick to get you to buy a
record - it IS the art form... and we're just getting started.
Hope you enjoy the ride.

Trent Reznor

Case Study: http://www.42entertainment.com/yearzero/
Conclusions

• Use narrative engagement to build
  relationships with fans
• Reward fans for their loyalty
• Empower fans to introduce others to your
  artists
• Need a multi-platform business model
The End




          Robert Pratten
           robert@tstoryteller.com
                @robpratten
             USA: +1 415 287 4150
           Europe: +44 207 193 4567

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Band as a brand

  • 1. Transmedia Storytelling: Band as a Brand Robert Pratten CEO & Founder, Transmedia Storyteller Ltd @robpratten
  • 2. About me Pervasive entertainment platform
  • 3. …and in the recent past…
  • 4. ..and in the distant past… Moonlight Club, West Hampstead 1984
  • 6. Transmedia storytelling is a way to attract and retain audiences.
  • 8. Drivers & Enablers • Business driver – Connect with fans & consumers in a meaningful way (word-of-mouth, recommendation, retention) • Technology – Audience has ability to avoid advertising & payment – Fragmentation of communication channels – Social recommendation tools: Facebook, Twitter, Yelp, TripAdvisor – Social check-ins: 4Square, GetGlue – Mobile (smart phones) – Convergence of devices • Xbox vs iPhone vs Social TV: movies, music, social media, gaming • Sociological – Life with abundance – User-generated content – Crowdsourcing and crowdfunding
  • 9. Transmedia storytelling offers: • Engagement opportunities matched to a range of consumers (expressive, competitive, explorative, collaborative) • Joined-up thinking – Brand narrative – Campaign narrative – Participation strategy – Content strategy – Media strategy (paid, earned, owned)
  • 11. Why Should I Care?
  • 12. UK Music Secondary Revenues (2009) GBP193.5M (21% of total income) Other Income Premiums Artist-related Income up 17% on 2008 Synchronisation Up 20% on 2008 Public Performance Licensing "Artist-related income" concerts, merch, direct sales, sponsorship, endorsements, digital (exc. ring tones) "PPL (public performance licencing)" domestic TV, radio, pubs, clubs etc "Synchronisation" (films, TV, games) "Premiums" Covermounts and Consumer Promotions "Other Income" (back-end from films & shows, TV productions, hardware deals, advances)
  • 13. UK Music Secondary Revenues (2011) GBP205.3M (20.5% of total income) Other Income Premiums Synchronisation Artist-related Income 9% total (11.9% 18M 76M 37% of total (14% increase) increase on 2010) Public Performance 83M Licensing "Artist-related income" concerts, merch, direct sales, sponsorship, endorsements, digital (exc. ring tones) "PPL (public performance licencing)" domestic TV, radio, pubs, clubs etc "Synchronisation" (films, TV, games) "Premiums" Covermounts and Consumer Promotions "Other Income" (back-end from films & shows, TV productions, hardware deals, advances)
  • 16. Transmedia Storytelling & Bands • Know the brand premise • Plan for discoverability • Ignite the core • Plan for participation • Plan for Cross-platform strategy • Use Narrative Engagement
  • 17. A distinct brand premise
  • 19. Competition for Attention Movies on LoveFilm.com 5500 iOS apps (App Store) + Android (Google Play) 700,000 700,000 Songs on Spotify 1,000,000 Songs on iTunes 20,000,000
  • 20. Discoverability • Be remarkable – relevant – resonant – right production value • Be spreadable – empower advocates – free, giftable
  • 22. Incitement Be surprising, playful and live? Bristol,UK 2012; by splash & ripple Incit
  • 26.
  • 27. Metrics • Marketing budget = $0 • Production budget = $500 • Total Net Kindle Revenue (2011) = $1748 • Total shipments on Kindle Jan 1st to Dec 31st 2011 = 972 (retail price at Amazon.com $2.94) • Number of people connecting to Lauren Ortega on email = 83 = 9% of total sales • Video views of Episode 1 (Jan 1st to Dec 31st 2011) = 4727
  • 28. Sales vs Social Media (Lowlifes) NB: “video views” used as simple proxy for trend of social media activity. Wasn’t the sole activity also included email, Twitter, Facebook etc.
  • 29. Sales vs Social Media (Lowlifes) Tipping point
  • 31. Kony 2012 Ignited core says to curators (with large audiences) “I’m relevant” Image from http://krishk.com/2012/04/kony-slactivism-justice/
  • 33. How an artist can earn $1,160 a month image by David McCandless at Information is Beautiful] Data at http://bit.ly/DigitalRoyalty
  • 34. How an artist can earn $1,160 a month • Sell 150 CDs yourself (no label) • Sell 1,200 albums through iTunes (label) • Sell 1,500 tracks through CDbaby (no label) • Sell 12,000 tracks through Amazon MP3 (label) • Stream 850,000 tracks through Rhapsody (label) • Stream 1.5 million tracks through last.fm (label)
  • 35. Streaming pay rates http://thetrichordist.com/2012/04/23/streaming-price-index-123111/
  • 36. Multi-platform strategy Official iTunes Televised Good site festival Revenue Local gig Spotify piracy Poor Poor Good Spread, Attention and Credibility
  • 38. Converged Media http://www.altimetergroup.com/2012/07/the-converged-media-imperative.html
  • 39. Including piracy in your content strategy Owned Paid Earned Content & places you control: Exposure you pay for: Exposure & credibility others give you: • Music recordings • Advertising (web, radio, • Word-of-mouth • Videos TV, mobile) • Great reviews • Artist website • Payola • Sharing of YouTube videos • Facebook Page • Facebook Likes • Twitter account • Remixes • ReTweets • Piracy Create to build long-term Quick exposure but maybe Gained through Owned & Paid profitable relationship with untrusted Most credible but slow to build fans Short-term attention does not Demonstrates engagement guarantee long-term survival
  • 40. Label with weak artist Paid media won’t sustain a weak artist (one-hit wonder?)
  • 41. Independent artist with great music But word-of-mouth takes time and energy to build
  • 42. Label with strong artist Paid media provides attention that multiplies spread Earned media is “trusted“ and multiplies results of paid media
  • 43. Find the right mix of platforms • Revenue gained • Cost of delivering content • Ability of platform to enable social spread of content • Fit to audience lifestyle • Remarkability (uniqueness/coolness/timeliness/quality) of platform or content • Timing of release to audience
  • 44. Matching Audience to Platforms • Audience – Who are they? – Lifestyle? – Where do they hang out? • Platforms (e.g. media + technology) – Reading: paperback, ebook, comics – Watching: TV, online, mobile, theatre, cinema – Listening: radio, online, mobile – Interacting: console, online, mobile, social 44
  • 45. Finding content opportunities Socializing: helping consumers connect with Digital: technology solutions to each other through conversation, sharing, enable, manage and measure collaborating, competing, meeting experiences Social Digital How does the physical How can digital product assist socializing enhance or facilitate in the “real world”? socializing? Physical How can the experience of the physical product be Physical: the tangible product enhanced by digital?
  • 46. Flaming Lips http://www.youtube.com/watch?v=RYT_t5y_9Qg
  • 50. Give fans the tools • Community (uploads, reviews) • Mobile apps • Social games • Downloads – graphics, sounds, merchandise • Facilitate and encourage remixing & mashups
  • 51. Give fans the tools • Community (uploads, reviews) • Mobile apps • Social games • Downloads – graphics, sounds, merchandise • Facilitate and encourage remixing & mashups
  • 52. Beck – Song Reader “twenty songs existing only as individual pieces of sheet music, never before released or recorded” http://songreader.net/
  • 53. RadioHead – fans remix Nude
  • 54. What people want • Significance (special, important, unique) • Certainty (comfort & control) • Variety (surprise) • Connection (love) • Growth (learning, mastery) • Contribution (giving back)
  • 55. Fandom meets human needs Storyworld Comfort Comfort Growth Growth Learning Learning Surprise Surprise Fan Fan Community Significance Contribution
  • 56. Gorillaz is a Storyworld
  • 57. Narrative = story • Characters • Conflict (Plot) • Time • Location • Fans will invent their own stories if you give them the tools: – scooters, parkas, suede shoes, haircuts, tattoos, symbols… meat dress? – going to a gig
  • 59. Narrative engagement The Who Quadrophenia Sham 69 That’s Life
  • 60. Retention What is this artist saying? (what’s the premise?) Does the artist grow over her career?
  • 61. Narrative engagement Over-arching narrative across three albums “…explores the concepts of evolution and revolution and links between media martyrs Jesus Christ, John F. Kennedy and John Lennon by focusing on various alchemical, political, cultural, historical, mythological and Biblical themes.” Sarah Quelland http://www.metroactive.com/papers/metro/12.14.00/cover/manson-0050.html
  • 62. Band: Hail The Villain Album: Population: Declining “the website allows users to navigate through the scene to unlock character back-stories, clues, downloads and to participate in the story by becoming Villains and sharing messages with the band”
  • 63. Narrative engagement Developed by GRAND, Toronto
  • 65. Narrative engagement An alternate reality game (ARG) is an interactive narrative that uses the real world as a platform, often involving multiple media and game elements, to tell a story that may be affected by participants' ideas or actions. The term "marketing" sure is a frustrating one for me at the moment. What you are now starting to experience IS "year zero". It's not some kind of gimmick to get you to buy a record - it IS the art form... and we're just getting started. Hope you enjoy the ride. Trent Reznor Case Study: http://www.42entertainment.com/yearzero/
  • 66. Conclusions • Use narrative engagement to build relationships with fans • Reward fans for their loyalty • Empower fans to introduce others to your artists • Need a multi-platform business model
  • 67. The End Robert Pratten robert@tstoryteller.com @robpratten USA: +1 415 287 4150 Europe: +44 207 193 4567