The document is a resume for Baljot Kaur seeking a position utilizing her knowledge and skills. It summarizes her professional experience including roles as an Office and Payroll Administrator, Front End Supervisor, Cashier, and education including a Bachelor of Sciences degree and diplomas in Management, Computer Applications and from Centennial College. Key skills highlighted are customer service, database management, record keeping, communication, problem solving, and computer proficiency.

1. BALJOT KAUR
2420 Munroe Avenue S
Saskatoon (SK)
S7J 1S7
Phone: (306) 216-8047
Email: baljotsandhu2011@hotmail.com
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August 12, 2016
CAREER OBJECTIVE
Seeking the position in a well-established organization, where I can get an opportunity
to utilize my knowledge and skills and assist the organization in meeting their long term
and short term goals.
PROFESSIONAL STRENGTHS
• Progressive professional experience in customer service and administration.
• Excellent database management and record keeping abilities that helps to
maintain details and records of customers accurately and up to date..
• Ability to communicate and coordinate with team members and external
associates as well and also possess outstanding problem solving and customer
service skills.
• Strong management, organizational and relationship building skills.
• Proficient in computer applications like Windows, MS-Word, Email and Internet
surfing.
• Result oriented and has ability to meet deadlines and work under pressure.
• Excellent team player with good negotiation skills.
EMPLOYMENT EXPERIENCE
Rona Home and Garden, Saskatoon (April 2015- Till Date)
OFFICE AND PAYROLL ADMINISTRATOR
• Responsible for the preparation and processing of biweekly payroll for over 100
employees.

2. • Review and ensure accuracy of approved timesheets; track and deduct special
payroll deductions.
• Establish/maintain employee records; ensure that employee changes are entered
correctly and made on a timely basis.
•
RONA Home and Garden, Regina (July 2012- March 2015)
FRONT END SUPERVISOR
• Greeting customers, attending to their needs, and building a loyal -customer
base.
• Supervise all front end activities of store, manage all customer requests and
complaints and ensure timely resolution of the same.
• Answering all the queries of customers about products in store and giving them
true and exact information beneficial for them before buying a product.
• Supervise efficient working of all co-workers at front desk and assign special
tasks to all individuals and ensure efficiency in working at all times.
• Working on MMS program, SODA program and Cash registers in RONA
systems.
• Calling and attending calls from customers about their queries. Informing all
customers on upcoming events and programs for various cost saving
promotions.
Asian Food Center, Toronto (Dec. 2011 - April 2012)
CASHIER
• Performed front desk customer service and cashier service also performed
entering, transcribing, storing, or maintaining information tasks in written or
electronic/magnetic form.
• Knowledge of administrative and clerical procedures and systems such as word
processing, managing files and records, and other office procedures and
terminology.
• Assisted customers to solve their problems and introduced self-serve options to
customers.

3. Amikizz Best Buy, Jalandhar, Punjab, India
CASHIER (June 2010 – July 2011)
• Accepted cash, checks, or bankcards for payment; completed check and
bankcard transactions according to established procedure.
• Counted money, gave change and issued receipt for funds received and assisted
customers in locating specific items.
• Kept register area neat and stocked with necessary supplies and maintained
sufficient amounts of change in cash drawer.
EDUCATIONAL AND PROFESSIONAL DELEVOPMENT
Bachelor of Sciences, Guru Nanak Dev University, India
Diploma in Management and Computer Applications, Punjabi University, India
Post-Graduation diploma, Centennial College, Toronto
REFERENCE
Available on request