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Bad Jobs,
Burnout—
And a Better Way
Will Sansbury
Director—Agile Practice & User Experience
Deluxe Corporation
@willsansbury
UX Hustle Summit 2019
13.2%of people working in
software change
employers every year
23.3%of people working in user
experience change
employers every year
(n.d.).These 3 Industries Have the HighestTalentTurnover Rates. Retrieved from https://business.linkedin.com/talent-solutions/blog/trends-and-research/2018/the-3-
industries-with-the-highest-turnover-rates
Why do we fantasize
about running away
from a profession
that we genuinely love?
burnout
Random: is it a career death sentence
to quit a job without having another
one lined up?
July 30, 7:59 PM
We take bad jobs
(for us).
REASON #1
Will they want me?
Is this a place that
will be good for me?
$75,000
Income after which higher
earnings do not correlate
with stronger emotional
wellbeing
Kahneman and Deaton 2
$76,960
Average entry-level
salary for User
Experience Designers
in the US (<1 year)
GlassDoor 1
1 (n.d.). Salary: UX Designer. Retrieved from https://www.glassdoor.com/Salaries/ux-designer-salary-SRCH_KO0,11.htm
2 Kahneman, D., & Deaton,A. (2010, September 21). High income improves evaluation of life but not emotional well-being. Retrieved from
https://www.pnas.org/content/107/38/16489.full
[I]t is unlawful for private sector employers to
prohibit [non-supervisory] employees from
discussing wages and compensation, and it
has been since the National Labor Relations
Act was passed in 1935.”
Herrera,T. (2018,August 31).WhyYou ShouldTellYour Co-Workers How Much MoneyYou Make. Retrieved from https://www.nytimes.com/2018/08/31/smarter-
living/pay-secrecy-national-labor-rights-act.html
“
We fixate on the bad.
REASON #2
Stress is
resistance
to reality.
Stress is
resistance
to reality.
(wabi sabi)
Have no fear of
perfection—
you’ll never
reach it.
—Salvador Dalí
Pay attention.
Keep notes.
Pay attention.
Keep notes.
Send notes.
We forget our power.
REASON #3
We cannot
control the world,
but we can control
how we respond.
Don’t settle for a job that doesn’t
offer what you’re looking for.
Notice and celebrate the good
even as you fix the bad.
Remember you have power.
Thank you.

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Bad jobs, burnout, and a better way

  • 1. Bad Jobs, Burnout— And a Better Way Will Sansbury Director—Agile Practice & User Experience Deluxe Corporation @willsansbury UX Hustle Summit 2019
  • 2. 13.2%of people working in software change employers every year 23.3%of people working in user experience change employers every year (n.d.).These 3 Industries Have the HighestTalentTurnover Rates. Retrieved from https://business.linkedin.com/talent-solutions/blog/trends-and-research/2018/the-3- industries-with-the-highest-turnover-rates
  • 3.
  • 4.
  • 5. Why do we fantasize about running away from a profession that we genuinely love?
  • 7. Random: is it a career death sentence to quit a job without having another one lined up? July 30, 7:59 PM
  • 8. We take bad jobs (for us). REASON #1
  • 9.
  • 10.
  • 11.
  • 12. Will they want me? Is this a place that will be good for me?
  • 13. $75,000 Income after which higher earnings do not correlate with stronger emotional wellbeing Kahneman and Deaton 2 $76,960 Average entry-level salary for User Experience Designers in the US (<1 year) GlassDoor 1 1 (n.d.). Salary: UX Designer. Retrieved from https://www.glassdoor.com/Salaries/ux-designer-salary-SRCH_KO0,11.htm 2 Kahneman, D., & Deaton,A. (2010, September 21). High income improves evaluation of life but not emotional well-being. Retrieved from https://www.pnas.org/content/107/38/16489.full
  • 14. [I]t is unlawful for private sector employers to prohibit [non-supervisory] employees from discussing wages and compensation, and it has been since the National Labor Relations Act was passed in 1935.” Herrera,T. (2018,August 31).WhyYou ShouldTellYour Co-Workers How Much MoneyYou Make. Retrieved from https://www.nytimes.com/2018/08/31/smarter- living/pay-secrecy-national-labor-rights-act.html “
  • 15. We fixate on the bad. REASON #2
  • 18.
  • 20.
  • 21. Have no fear of perfection— you’ll never reach it. —Salvador Dalí
  • 23.
  • 25.
  • 26. We forget our power. REASON #3
  • 27.
  • 28. We cannot control the world, but we can control how we respond.
  • 29.
  • 30. Don’t settle for a job that doesn’t offer what you’re looking for. Notice and celebrate the good even as you fix the bad. Remember you have power.

Editor's Notes

  1. Transition: money isn’t everything… but it’s not nothing, either.
  2. Internal and external locus of control Neither is bad – but what I’ve realized is nobody has entirely external locus of control. We’re all rather on the right than we think. Not to say there aren’t systemic issues in our world, and to Andrew’s “performatively woke” point, we all have different degrees of privilege or lack of privilege, and that’s real.