Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
“User experience.”
I DO NOT THINK IT MEANS
WHAT YOU THINK IT MEANS.
YOU KEEP USING THAT WORD.
Inigo Montoya’s
Guide to User Experience
THREE
Inconceivable!
MYTHS
about user experience
Myth #1
UX is just making
software look pretty.
BUT THIS IS NOT AS EASY
AS IT LOOKS.
LOOK, I DON'T MEAN TO BE RUDE
Dan	Saffer,	Kicker	Studio
http://www.kickerstudio.com/2008/12/the-disciplines-of-user-experience/
All the aspects of how people use an interactive product:
the way it feels in their hands,
how well they understand how it...
FEZZIK SAYS
It’s not just about
looking good.
It’s about making it
work like it should.
Myth #2
UX is easy — it’s just asking
users what they want.
as… you… wish…
FEZZIK SAYS
I don’t mean
to be rude or blunt,
but I don’t think they
know what they want.
Myth #3
UX just happens at the end.
—or—
UX just happens at the
beginning.
YOU FELL VICTIM TO ONE OF
THE CLASSIC BLUNDERS!
HA, HA, YOU FOOL!
UX only at beginning…
Great design gets executed poorly
because we’re not there to guide
UX only at the end…
Bad design sh...
FEZZIK SAYS
UX doesn’t just
tack on a phase.
It asks us to change
all of our ways.
Anybody want a peanut?
...and other pressing questions
Will Sansbury
will.sansbury@deluxe.com
Inigo Montoya's Guide to User Experience
Inigo Montoya's Guide to User Experience
Inigo Montoya's Guide to User Experience
Inigo Montoya's Guide to User Experience
Upcoming SlideShare
Loading in …5
×

Inigo Montoya's Guide to User Experience

268 views

Published on

Presented to the Marketing team of Deluxe Financial Services as a fun introduction to our new user experience practice

Published in: Design
  • Be the first to comment

  • Be the first to like this

Inigo Montoya's Guide to User Experience

  1. 1. “User experience.”
  2. 2. I DO NOT THINK IT MEANS WHAT YOU THINK IT MEANS. YOU KEEP USING THAT WORD.
  3. 3. Inigo Montoya’s Guide to User Experience
  4. 4. THREE Inconceivable! MYTHS about user experience
  5. 5. Myth #1 UX is just making software look pretty.
  6. 6. BUT THIS IS NOT AS EASY AS IT LOOKS. LOOK, I DON'T MEAN TO BE RUDE
  7. 7. Dan Saffer, Kicker Studio http://www.kickerstudio.com/2008/12/the-disciplines-of-user-experience/
  8. 8. All the aspects of how people use an interactive product: the way it feels in their hands, how well they understand how it works, how they feel about it while they’re using it, how well it serves their purposes, how well it fits into the entire context in which they are using it, and how well it contributes to the quality of their lives. — Lauralee Alben in Quality of Experience (1996) User Experience is…
  9. 9. FEZZIK SAYS It’s not just about looking good. It’s about making it work like it should.
  10. 10. Myth #2 UX is easy — it’s just asking users what they want.
  11. 11. as… you… wish…
  12. 12. FEZZIK SAYS I don’t mean to be rude or blunt, but I don’t think they know what they want.
  13. 13. Myth #3 UX just happens at the end. —or— UX just happens at the beginning.
  14. 14. YOU FELL VICTIM TO ONE OF THE CLASSIC BLUNDERS! HA, HA, YOU FOOL!
  15. 15. UX only at beginning… Great design gets executed poorly because we’re not there to guide UX only at the end… Bad design ships because great design is an expensive change
  16. 16. FEZZIK SAYS UX doesn’t just tack on a phase. It asks us to change all of our ways.
  17. 17. Anybody want a peanut? ...and other pressing questions Will Sansbury will.sansbury@deluxe.com

×