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Business Analysis
4-day workshop

Learn how to analyse,
model and design
business processes
Why model business processes ?
      - to communicate with development teams
      - to communicate with clients
      - to avoid ambiguity when using written text


Modelling is clear, precise, specific.

Turns business requirements into specifications.
In this course you’ll learn simple yet powerful
techniques for modelling any type of business process.

                    Warehouse Data Model
You’ll learn how
to specify the           Process 2.1      Record Job

business rules for
a process.           For each JOB-ORDER

                     Find AGENT
                     Output AGENT-NAME *for verification*

                     If verified
                              Record JOB-ORDER on JOB
                              Issue JOB-CONFIRMATION
                     Otherwise
                              Do nothing
Learn how to model the data needed to support
business processes and avoid data duplication.

          Customer              Supplier




                                           RELATIONSHIP
                   ENTITY




           Order                Product
Describe exactly what a
                                          PROCEDURES
system must do...
                                                       POLITICS
                             TECHNOLOGY




                                          ESSENTIAL
                                           BUSINESS
                                          FUNCTIONS



                                                       REDUNDANT
                             GEOGRAPHIC                    and
                             CONSTANTS                  OBSOLETE
                                                        FEATURES



                                            HUM AN
                                           FAILINGS




Separate essential business functions
from implementation constraints.
Learn how to describe a complete business process
using 4 techniques:
                                                           MINI SPEC
                                                        MINI SPEC
                                                     MINI SPEC
• Process model                        DATA FLOW
                                       DIAGRAM
                                                   MINI SPEC




• Business rules
• Data model
• Data definition                                     DATA MODEL
                             DATA
                          DICTIONARY
The techniques you learn on this course can be used
for any type of system – mainframe, client/server,
web services, PC – even manual processes.

The business models you produce are logical
specifications and can be implemented in multiple
ways - after all, you're modelling the business not
specifying the hardware and software.

You’ll be able to communicate confidently with
developers and still be able to talk in business terms
with clients and end-users.
Client Feedback
quot;Excellent course to introduce you to the world of business
analysisquot;
Business Analyst, AGL
quot;Fantastic course - good content, well presented, easy to
understandquot;
Business Analyst, IBM
quot;Experience and confidence gained by the participants can
already be seenquot;
Director, Dept. Veteran's Affairs
quot;One of the best I've attended. Clear, concise and well delivered.
Great to see an instructor with such energyquot;
Senior BA, Thomson Legal & Regulatory
IRM's Business Analysis course is learn by doing…
       practical, hands-on, intensive…fun!

         This course runs regularly in Sydney,
          Melbourne, Canberra & Brisbane.
   For dates and bookings, please visit our website:
               www.irm.com.au
                  In-house courses:
                 training@irm.com.au
                      03 9533 2300

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Business Analysis

  • 1. Business Analysis 4-day workshop Learn how to analyse, model and design business processes
  • 2. Why model business processes ? - to communicate with development teams - to communicate with clients - to avoid ambiguity when using written text Modelling is clear, precise, specific. Turns business requirements into specifications.
  • 3. In this course you’ll learn simple yet powerful techniques for modelling any type of business process. Warehouse Data Model
  • 4. You’ll learn how to specify the Process 2.1 Record Job business rules for a process. For each JOB-ORDER Find AGENT Output AGENT-NAME *for verification* If verified Record JOB-ORDER on JOB Issue JOB-CONFIRMATION Otherwise Do nothing
  • 5. Learn how to model the data needed to support business processes and avoid data duplication. Customer Supplier RELATIONSHIP ENTITY Order Product
  • 6. Describe exactly what a PROCEDURES system must do... POLITICS TECHNOLOGY ESSENTIAL BUSINESS FUNCTIONS REDUNDANT GEOGRAPHIC and CONSTANTS OBSOLETE FEATURES HUM AN FAILINGS Separate essential business functions from implementation constraints.
  • 7. Learn how to describe a complete business process using 4 techniques: MINI SPEC MINI SPEC MINI SPEC • Process model DATA FLOW DIAGRAM MINI SPEC • Business rules • Data model • Data definition DATA MODEL DATA DICTIONARY
  • 8. The techniques you learn on this course can be used for any type of system – mainframe, client/server, web services, PC – even manual processes. The business models you produce are logical specifications and can be implemented in multiple ways - after all, you're modelling the business not specifying the hardware and software. You’ll be able to communicate confidently with developers and still be able to talk in business terms with clients and end-users.
  • 9. Client Feedback quot;Excellent course to introduce you to the world of business analysisquot; Business Analyst, AGL quot;Fantastic course - good content, well presented, easy to understandquot; Business Analyst, IBM quot;Experience and confidence gained by the participants can already be seenquot; Director, Dept. Veteran's Affairs quot;One of the best I've attended. Clear, concise and well delivered. Great to see an instructor with such energyquot; Senior BA, Thomson Legal & Regulatory
  • 10. IRM's Business Analysis course is learn by doing… practical, hands-on, intensive…fun! This course runs regularly in Sydney, Melbourne, Canberra & Brisbane. For dates and bookings, please visit our website: www.irm.com.au In-house courses: training@irm.com.au 03 9533 2300