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B2b Growth hacking
How to build a minimal viable
Who are we
JESSIE DEDECKER
SEO
Thought Leadership
Crazy Creative Hacks
VLADIMIR BLAGOJEVIC
Growth Strategy
Landing Pages
Conversion Optimization
What we do
ü Belgian Growth Agency for startups and SMEs
ü Focus on B2B (or high ticket B2C)
ü We build complete, A-Z growth engines that generate sales-
ready leads
Online increasingly
important Even in b2b
– or big ticket b2c
ONLINE
B2B Buyers Start Their Research
84% 70% go back 2-3 times doing research
98% refine their search terms with time
76% prefer different content at each stage of
their research process
89% say that the more the item cost, the
more research they will do
Case Results Industry	
  /CUSTOMERS
Thermo Fisher
Scientific
30%	
  of	
  sales-­‐ready	
  leads	
  
generated	
  on	
  the	
  website	
  
182%	
  more	
  traffic	
  
separa7ons	
  industry	
  with	
  customers	
  in	
  the	
  
environmental	
  tes7ng,	
  food	
  safety	
  tes7ng,	
  
pharmaceu7cal	
  and	
  biopharmaceu7cal,	
  
biotech,	
  hospital,	
  research	
  and	
  government	
  
regulatory	
  agency	
  labs	
  
Townsend
Security
10x	
  traffic	
  |	
  77%	
  more	
  leads	
  
127%	
  more	
  qualified	
  leads	
  
so@ware	
  and	
  hardware	
  appliances	
  to	
  secure	
  
datain	
  highly	
  regulated	
  industries	
  such	
  as	
  
retail,	
  healthcare,	
  and	
  finance	
  
Distribion 2,000%	
  li@	
  in	
  blog	
  traffic	
  
40%	
  Boost	
  in	
  Revenue	
  
financial	
  services,	
  insurance	
  and	
  casino	
  
gaming	
  
ROGETECH  12x	
  increase	
  in	
  leads	
  
15x	
  increase	
  in	
  website	
  traffic	
  
IT	
  distribu7on	
  company	
  selling	
  their	
  
products	
  through	
  indirect	
  channels,	
  which	
  
include	
  dozens	
  of	
  so@ware,	
  integra7on	
  and	
  
ISV	
  partners	
  
Amadeus Rail 1,000	
  new	
  contacts	
  in	
  3	
   provider	
  of	
  booking	
  and	
  transac7on	
  
…and so is theirs:
My niche is different
Many (niche) business have
Specific challenges
Source: The National Sales Executive Association	
  
3	
  3% Buying Now
6-7% Open to It
30% think that they
are not interested
30% not thinking
30% not interested
Onboarding
freemium
Many things you can do
BUT: each costs, cannot do them all
Landing pages
upselling
Free bribe
Referal programs
subscriptions
ads
Lead gen fees
COPYWRITING gamification
Discount codes
EMAIl
Alerts & notifications Do something special
Staged trafficcommunity service
incentivesViral loops
contests
webinars
marketplaces
affiliates
Social sharing
API integrations
SPECIALIZED / COMPLEX
Selling
solutions
Sometimes unknown product categories
ACQUISTION: attracting prospects 	
  
(SEO,	
  social	
  media,	
  partner	
  publica7ons..)	
  
CAPTURE: capturing prospects	
  
(free	
  reports,	
  e-­‐books,	
  e-­‐courses…)	
  
NURTURING: “warming up”
(e-­‐mail	
  content	
  series,	
  scoring)	
  
ACTIVATION: lead active	
  
(personal	
  contact,	
  mee7ng)	
  
Not selling via web?
Attract	
  the right prospects - even if they
are not yet ready to buy
Get their permission to market to them
Develop a meaningful and trusting
relationship and stay top of their mind
Know exactly when a prospect is ready for
the next step - based on lead scoring
THE RIGHT PROSPECTS
Attract
…even if they are not ready to buy1
Product & company
Why only spreading information about your
Searching for Search volume
web conferencing tools 260
tools for online
meetings
0
teleworking 5400
working from home 40500
team collaboration 1300
online collaboration 2400
sales meeting 1000
is not enough
Your prospect’s
world
Online demand
(e.g. Google, social
networks..)
Your Expertise
Sweet
Spot
Your prospect’s
world
Online demand
(e.g. Google, social
networks..)
Your Expertise
Sweet
Spot
Homework: Find your prospects online
1. identify relevant topics for your prospects	
  
your prospects’ jobs, goals,
Challenges, problems and
frustrations	
  
your solution, product
category, major features,
competitors, End benefits, USPs	
  
2. Perform online research: around the topics above
Research: keywords, facebook audience, trending topics, online groups (LinkedIn, Facebook…) / forums / Q&A
sites, influencers (e.g. power twitter users, bloggers…), blogs and other publications / magazines
Start quickly?
But how – and where– to
contests
marketplaces
affiliates
so much you can do…
direct
disclaimer: unsolicited commercial email is not
legal (without opt in)
email Forums / groups
direct?
How to approach
ü  Completely cold pitching does not
work very well
ü  Get intros (turn cold into
lukewarm)
ü  Start a conversation (a
conversation can easily turn into
a meeting)
ü  Mafia offer
The Mafia Offer
An offer of up to
80%Conversion Rate
WANT YOUR OWN ?
Paid traffic
super-charge your start using
Relevant traffic within hours
Start testing conversions
A/B test different messages
Can be viable traffic source (numbers!)
BUT: Quick Experiments with small budgets!
Paid traffic?
What to advertise using
online meeting software
web conferencing tool
Work remotely
direct	
  
?	
  
indirect	
  
Other people’s audience
“Borrow”
ü  Guest posting on blogs and
online magazines
ü  Partnerships / bartering
q  Who has your audience?
ü  Influencers / people with many
followers
ü  Deal sites (e.g. Appsumo…)
Guest blogging to get
prospects from uk
Guest “posting” to build
authority
Which one?
contests
marketplaces
affiliates
CASE STUDY
976SIGNUPS VIA THE LANDING PAGE
IN JUST 3 WEEKS
At the same time we learned a lot:
ü  Conversion rate per channel
ü  Customer Acquisiotion Cost
ü  Opportunities for scaling and
improving
ü  Feedback on the product
11 versions of landing pages
CAPTURE LEADS
How to
and make them thank you for it2
≠
landing page
information site
A landing page has to…
Grab attention
Arouse interest
Build desire
Address objections
Establish trust
Call to action
	
  
The Mafia Offer
An offer of up to
80%Conversion Rate
e.g. e-course, E-book, report,
Webinar, case study
WARM YOUR PROSPECTS UP
How to do
Until they are ready to buy3
Success factors
2 key
of sales
Source: The National Sales Executive Association
unfortunately
Lead nurturing
of leads lost without lead nurturing
79%
Source: Marketing Sherpa
Nurturing sequence:
“sideways” landing page
METRIC-DRIVEN
Implement the process of
experimentation4
Tiny proof of concept experiment
Start with a
ü  Minimal investment
ü  Create a single touch point with your prospects
ü  Front (prospect-facing) end - of your growth engine
Exit criterion:	
  
right prospects signing up
Big impact
Small improvements compound to a
Stage Conversion %
improved
conversion
Capture 15% 17%
Nurturing 55% 60%
Activation 10% 12,0%
Offer 30% 30%
Sales 60% 60%
Total	
  conversion	
   0,09% 0,14%
Total	
  Improvement 62,22%
Acquisition 100% 100%
Acquisition 60% 65%
Growth is process, not hacks
ü Install a growth
process
ü Database with growth
ideas
ü Biweekly / monthly
meetings
q  Prioritize ideas (impact,
certainty, effort)
q  Plan experiments
q  Review last iteration’s
experiments (metrics)
Leverage your strengths
But you better
Offline leads
B2B Tip: get your
into the same
(nurturing) funnel
?
Content writers
What if you don’t employ
SEO optimized headline:
3k+ free visitors /month
Sharable Headlines & content
827 social shares
New shares &
Views
Little Extra Effort!
Capture new viewers
More: follow “intersection”
influencers, update profile…
Best part: outsourcable!
generate
Sometimes you can
E.g. 500+ “free”
infographics
the content
WANT YOUR OWN ?
Call	
  me	
  0471	
  40	
  15	
  35	
  
vlad@113labs.com	
  	
  	
  

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B2B Growth Hacking: How to build a Growth Engine in B2B

  • 1. B2b Growth hacking How to build a minimal viable
  • 2. Who are we JESSIE DEDECKER SEO Thought Leadership Crazy Creative Hacks VLADIMIR BLAGOJEVIC Growth Strategy Landing Pages Conversion Optimization
  • 3. What we do ü Belgian Growth Agency for startups and SMEs ü Focus on B2B (or high ticket B2C) ü We build complete, A-Z growth engines that generate sales- ready leads
  • 4. Online increasingly important Even in b2b – or big ticket b2c
  • 5. ONLINE B2B Buyers Start Their Research 84% 70% go back 2-3 times doing research 98% refine their search terms with time 76% prefer different content at each stage of their research process 89% say that the more the item cost, the more research they will do
  • 6. Case Results Industry  /CUSTOMERS Thermo Fisher Scientific 30%  of  sales-­‐ready  leads   generated  on  the  website   182%  more  traffic   separa7ons  industry  with  customers  in  the   environmental  tes7ng,  food  safety  tes7ng,   pharmaceu7cal  and  biopharmaceu7cal,   biotech,  hospital,  research  and  government   regulatory  agency  labs   Townsend Security 10x  traffic  |  77%  more  leads   127%  more  qualified  leads   so@ware  and  hardware  appliances  to  secure   datain  highly  regulated  industries  such  as   retail,  healthcare,  and  finance   Distribion 2,000%  li@  in  blog  traffic   40%  Boost  in  Revenue   financial  services,  insurance  and  casino   gaming   ROGETECH  12x  increase  in  leads   15x  increase  in  website  traffic   IT  distribu7on  company  selling  their   products  through  indirect  channels,  which   include  dozens  of  so@ware,  integra7on  and   ISV  partners   Amadeus Rail 1,000  new  contacts  in  3   provider  of  booking  and  transac7on   …and so is theirs: My niche is different
  • 7. Many (niche) business have Specific challenges
  • 8. Source: The National Sales Executive Association  
  • 9. 3  3% Buying Now 6-7% Open to It 30% think that they are not interested 30% not thinking 30% not interested
  • 10. Onboarding freemium Many things you can do BUT: each costs, cannot do them all Landing pages upselling Free bribe Referal programs subscriptions ads Lead gen fees COPYWRITING gamification Discount codes EMAIl Alerts & notifications Do something special Staged trafficcommunity service incentivesViral loops contests webinars marketplaces affiliates Social sharing API integrations
  • 12. ACQUISTION: attracting prospects   (SEO,  social  media,  partner  publica7ons..)   CAPTURE: capturing prospects   (free  reports,  e-­‐books,  e-­‐courses…)   NURTURING: “warming up” (e-­‐mail  content  series,  scoring)   ACTIVATION: lead active   (personal  contact,  mee7ng)   Not selling via web? Attract  the right prospects - even if they are not yet ready to buy Get their permission to market to them Develop a meaningful and trusting relationship and stay top of their mind Know exactly when a prospect is ready for the next step - based on lead scoring
  • 13. THE RIGHT PROSPECTS Attract …even if they are not ready to buy1
  • 14. Product & company Why only spreading information about your Searching for Search volume web conferencing tools 260 tools for online meetings 0 teleworking 5400 working from home 40500 team collaboration 1300 online collaboration 2400 sales meeting 1000 is not enough
  • 15. Your prospect’s world Online demand (e.g. Google, social networks..) Your Expertise Sweet Spot
  • 16. Your prospect’s world Online demand (e.g. Google, social networks..) Your Expertise Sweet Spot Homework: Find your prospects online 1. identify relevant topics for your prospects   your prospects’ jobs, goals, Challenges, problems and frustrations   your solution, product category, major features, competitors, End benefits, USPs   2. Perform online research: around the topics above Research: keywords, facebook audience, trending topics, online groups (LinkedIn, Facebook…) / forums / Q&A sites, influencers (e.g. power twitter users, bloggers…), blogs and other publications / magazines
  • 17. Start quickly? But how – and where– to contests marketplaces affiliates so much you can do…
  • 18. direct disclaimer: unsolicited commercial email is not legal (without opt in) email Forums / groups
  • 19. direct? How to approach ü  Completely cold pitching does not work very well ü  Get intros (turn cold into lukewarm) ü  Start a conversation (a conversation can easily turn into a meeting) ü  Mafia offer
  • 20. The Mafia Offer An offer of up to 80%Conversion Rate
  • 22. Paid traffic super-charge your start using Relevant traffic within hours Start testing conversions A/B test different messages Can be viable traffic source (numbers!) BUT: Quick Experiments with small budgets!
  • 23. Paid traffic? What to advertise using online meeting software web conferencing tool Work remotely direct   ?   indirect  
  • 24. Other people’s audience “Borrow” ü  Guest posting on blogs and online magazines ü  Partnerships / bartering q  Who has your audience? ü  Influencers / people with many followers ü  Deal sites (e.g. Appsumo…)
  • 25. Guest blogging to get prospects from uk Guest “posting” to build authority
  • 27. CASE STUDY 976SIGNUPS VIA THE LANDING PAGE IN JUST 3 WEEKS At the same time we learned a lot: ü  Conversion rate per channel ü  Customer Acquisiotion Cost ü  Opportunities for scaling and improving ü  Feedback on the product 11 versions of landing pages
  • 28. CAPTURE LEADS How to and make them thank you for it2
  • 29. ≠ landing page information site A landing page has to… Grab attention Arouse interest Build desire Address objections Establish trust Call to action  
  • 30. The Mafia Offer An offer of up to 80%Conversion Rate e.g. e-course, E-book, report, Webinar, case study
  • 31. WARM YOUR PROSPECTS UP How to do Until they are ready to buy3
  • 32. Success factors 2 key of sales Source: The National Sales Executive Association
  • 34. Lead nurturing of leads lost without lead nurturing 79% Source: Marketing Sherpa
  • 36.
  • 37. METRIC-DRIVEN Implement the process of experimentation4
  • 38. Tiny proof of concept experiment Start with a ü  Minimal investment ü  Create a single touch point with your prospects ü  Front (prospect-facing) end - of your growth engine Exit criterion:   right prospects signing up
  • 39. Big impact Small improvements compound to a Stage Conversion % improved conversion Capture 15% 17% Nurturing 55% 60% Activation 10% 12,0% Offer 30% 30% Sales 60% 60% Total  conversion   0,09% 0,14% Total  Improvement 62,22% Acquisition 100% 100% Acquisition 60% 65%
  • 40. Growth is process, not hacks ü Install a growth process ü Database with growth ideas ü Biweekly / monthly meetings q  Prioritize ideas (impact, certainty, effort) q  Plan experiments q  Review last iteration’s experiments (metrics)
  • 42. Offline leads B2B Tip: get your into the same (nurturing) funnel ?
  • 43. Content writers What if you don’t employ SEO optimized headline: 3k+ free visitors /month Sharable Headlines & content 827 social shares New shares & Views Little Extra Effort! Capture new viewers More: follow “intersection” influencers, update profile… Best part: outsourcable!
  • 44. generate Sometimes you can E.g. 500+ “free” infographics the content
  • 45.
  • 46. WANT YOUR OWN ? Call  me  0471  40  15  35   vlad@113labs.com