This document discusses strategies for using social media in B2B marketing. It notes that B2B marketing is more complex than B2C marketing due to longer sales cycles and multiple decision makers. Some key tactics discussed include branding, interactive services like websites, and social media platforms. The document emphasizes the importance of having an ongoing conversation with customers through social media and measuring results. It also provides examples of how some companies have successfully or unsuccessfully used social media and user-generated content in their marketing.