These are my slides for the AvePoint Cloud Series webinar I delivered in October 2014.

1. When do you decide to
go to Office 365?
October 2014 – Mark Stokes

2. Mark Stokes - MVP
 Red Plane
 Microsoft Partner in North West UK
 www.redplane.co.uk
 @FlyRedPlane
 Office 365, SharePoint, Azure, nopCommerce, Windows 8 Apps, Windows Phone
Apps, iOS Apps, .Net
 mark.stokes@redplane.co.uk
 @MarkStokes
 Interests: SharePoint, Technology, Photography, Raspberry Pi, Snowboarding,
Wakeboaring, Running, Tough Mudder, My Dog - Hugo

3. Agenda
 What does the Cloud mean to us?
 Azure vs Office 365
 Office 365 & SharePoint Online
 What the marketing tells you
 What the marketing doesn’t tell you
 Trust – Security & Privacy
 Control
 Cost / Benefits
 Some other things to think about
 Job Security – The end of the IT Pro?

4. What does The Cloud mean to us?
 Types of cloud
 On-Premises
 Private Cloud
 Community Cloud
 Public Cloud
 Characteristics (NIST)
 On-demand self-service
 Broad network access
 Resource pooling
 Rapid elasticity
 Measured service
 Cloud Offerings
 SaaS
 PaaS
 IaaS
 DaaS

5. Azure vs Office 365
 Infrastructure as a Service
 Platform as a Service
 Generally
 Compute
 Storage
 Virtual Network
 Software as a Service
 Exchange Online
 Lync Online
 SharePoint Online
 Associated:
 Dynamics CRM Online
 Power BI
 Project Online
 Yammer

6. What is Office 365?
Office 365

7. What is Office 365?
Office 365
Lync Online

8. What is Office 365?
Office 365
Lync Online
Exchange
Online

9. What is Office 365?
Office 365
Lync
Online
Exchange
Online
SharePoint
Online

10. What is Office 365?
Office 365
Lync
Online
Exchange
Online
SharePoint
Online
Office Pro
Plus

11. What is Office 365?
Windows Azure Active Directory
Office 365
Lync
Online
Exchange
Online
SharePoint
Online
Office Pro
Plus

12. What is Office 365?
Windows Azure Active Directory
Office 365
Lync Online
Exchange
Online
SharePoint
Online
Office Pro
Plus
Azure
Hosted
Applications

13. What is Office 365?
Windows Azure Active Directory
Office 365
Lync Online
Exchange
Online
SharePoint
Online
Office Pro
Plus
Azure
Hosted
Applications
.Net
Application

14. What is Office 365?
Windows Azure Active Directory
Office 365
Lync Online
Exchange
Online
SharePoint
Online
Office Pro
Plus
Azure Hosted
Applications
.Net
Application
PHP
Application

15. What is Office 365?
Windows Azure Active Directory
Office 365
Lync Online
Exchange
Online
SharePoint
Online
Office Pro
Plus
Azure Hosted
Applications
.Net
Application
PHP
Application
What else
can you
think ok?

16. What is Office 365?
Windows Azure Active Directory
Power
BI for
Office
365
Office 365
Lync Online
Exchange
Online
SharePoint
Online
Office Pro
Plus
Azure Hosted Applications
.Net
Application
PHP
Application
What else
can you
think ok?

17. What is Office 365?
Windows Azure Active Directory
Dynamics
CRM
Online
Power BI
for
Office
365
Office 365
Lync Online
Exchange
Online
SharePoint
Online
Office Pro
Plus
Azure Hosted Applications
.Net
Application
PHP
Application
What else
can you
think ok?

18. What is Office 365?
Windows Azure Active Directory
Dynamics
CRM
Online
Power BI
for Office
365
Office
Web Apps
Office 365
Lync Online
Exchange
Online
SharePoint
Online
Office Pro
Plus
Azure Hosted Applications
.Net
Application
PHP
Application
What else
can you
think ok?

19. What is Office 365?
On-Premises Active Directory
Windows Azure Active Directory
Dynamics
CRM
Online
Power BI
for Office
365
Office
Web Apps
Office 365
Lync Online
Exchange
Online
SharePoint
Online
Office Pro
Plus
Azure Hosted Applications
.Net
Application
PHP
Application
What else
can you
think ok?

20. What is Office 365?
On-Premises Active Directory
ADFS / DirSync
Windows Azure Active Directory
Dynamics
CRM Online
Power BI
for Office
365
Office Web
Apps
Office 365
Lync
Online
Exchange
Online
SharePoint
Online
Office Pro
Plus
Azure Hosted Applications
.Net
Application
PHP
Application
What else
can you
think ok?

21. What is Office 365?
On-Premises Active Directory
ADFS / DirSync
Yammer Windows Azure Active Directory
Dynamics
CRM Online
Power BI for
Office 365
Office Web
Apps
Office 365
Lync Online
Exchange
Online
SharePoint
Online
Office Pro
Plus
Azure Hosted Applications
.Net
Application
PHP
Application
What else
can you
think ok?

22. What is Office 365?
On-Premises Active Directory
ADFS / DirSync
Windows Azure Active Directory
Yammer
Dynamics
CRM Online
Power BI
for Office
365
Office Web
Apps
Office 365
Lync
Online
Exchange
Online
SharePoint
Online
Office Pro
Plus
Azure Hosted Applications
.Net
Application
PHP
Application
What else
can you
think ok?

23. SharePoint Online

24. SharePoint Online
SharePoint Online

25. SharePoint Online
SharePoint Online
Site Collection

26. SharePoint Online
SharePoint Online
SC
Site
Collection

27. SharePoint Online
SharePoint Online
SC SC
Site
Collection

28. SharePoint Online
SharePoint Online
SC SC SC SC

29. SharePoint Online
SharePoint Online
SC SC SC SC SC

30. SharePoint Online
SharePoint Online
SC SC SC SC SC SC

31. SharePoint Online
SharePoint Online
SC SC SC SC SC SC SC

32. SharePoint Online
SharePoint Online
SC SC SC SC SC SC SC SC

33. SharePoint Online
SharePoint Online
Supporting Services
SC SC SC SC SC SC SC SC

34. SharePoint Online
SharePoint Online
SC SC SC SC SC SC SC SC
Search

35. SharePoint Online
SharePoint Online
SC SC SC SC SC SC SC SC
Search BCS

36. SharePoint Online
SharePoint Online
SC SC SC SC SC SC SC SC
Search BCS
Secure
Store

37. SharePoint Online
SharePoint Online
SC SC SC SC SC SC SC SC
Search BCS
Secure
Store
Managed
Metadata

38. SharePoint Online
SharePoint Online
SC SC SC SC SC SC SC SC
Search BCS
Secure
Store
InfoPath
Forms
Managed
Metadata

39. SharePoint Online
SharePoint Online
SC SC SC SC SC SC SC SC
Search BCS
Secure
Store
InfoPath
Forms
User
Profiles
Managed
Metadata

40. SharePoint Online
SharePoint Online
SC SC SC SC SC SC SC SC
Search BCS
Secure
Store
InfoPath
Forms
User
Profiles
Records
Mngmt
Managed
Metadata

41. SharePoint Online
SharePoint Online
SC SC SC SC SC SC SC SC
Search BCS
Secure
Store
InfoPath
Forms
User
Profiles
Records
Mngmt
OneDrive
for
Business
Managed
Metadata

42. SharePoint Online
SharePoint Online
Apps
SC SC SC SC SC SC SC SC
Search BCS
Secure
Store
InfoPath
Forms
User
Profiles
Records
Mngmt
OneDrive
for
Business
Managed
Metadata

43. SharePoint Online
SharePoint Online
Apps
SC SC SC SC SC SC SC Search
Search BCS
Secure
Store
InfoPath
Forms
User
Profiles
Records
Mngmt
OneDrive
for
Business
Managed
Metadata

44. SharePoint Online
SharePoint Online
Apps
SC SC SC SC SC SC SC Search CTHub
Search BCS
Secure
Store
InfoPath
Forms
User
Profiles
Records
Mngmt
OneDrive
for
Business
Managed
Metadata

45. SharePoint Online
SharePoint Online
Apps
SC SC SC SC SC SC SC Search CTHub
App
Catalog
Search BCS
Secure
Store
InfoPath
Forms
User
Profiles
Records
Mngmt
OneDrive
for
Business
Managed
Metadata

46. SharePoint Online
SharePoint Online
Apps
SC SC SC SC SC SC SC Search CTHub
App
Catalog
Public
Website
Search BCS
Secure
Store
InfoPath
Forms
User
Profiles
Records
Mngmt
OneDrive
for
Business
Managed
Metadata

47. PowerShell
 Office 365 offers a large suit of PowerShell cmdlets for common
administrative tasks
 SharePoint Online? Not so much!
 30 cmdlets in SharePoint Online vs 774 in SharePoint 2013 on-premises
 http://technet.microsoft.com/en-us/library/fp161364(v=office.15).aspx
 Community efforts to wrap CSOM code in PowerShell cmdlets
 Gary Lapointe
http://blog.falchionconsulting.com/index.php/2014/01/announcing-my-custom-
sharepoint-online-cmdlets/
 Chris O’Brien
http://www.sharepointnutsandbolts.com/2013/12/Using-CSOM-in-PowerShell-
scripts-with-Office365.html

48. Delegated Administrators
 You can give your preferred MS Partner “Delegated Administrator” access to
your tenancy
 They can now log into your Tenancy Administration pages and make changes
on your behalf
 Delegate Administration means you do not have to purchase a license for your
MS Partner to support you
 And they don’t have to maintain account details for every client!

49. What the marketing tells you
 No upfront “infrastructure” costs
 Simple per user per month licencing cost
 It’s always there (99.9% uptime – Financially backed!)
 Access Anywhere, Anytime on Any Device
 You will save money
 It’s quick, easy and idiot proof
 There is no downside
 It’s the future
 We are “all in”
 It what you should be doing…..

50. What the marketing doesn't tell you
 Upfront Costs
 Awareness, education and training on new systems
 You still need to “design” your cloud environment
 You still need to migrate your content into The Cloud
 You might need to invest in faster / more robust Internet connectivity
 De-provisioning costs of existing infrastructure
 Supporting Architecture – DirSync / ADFS – Single Sign-On
 Vendor Lock-in
 Lack of control of the platform
 You will (should) save money if you do it right and have a medium to long term
strategy
 How good is your MS Partner at setting up and configuring the services?

51. Service Continuity
 Redundancy
 Physical redundancy at server, datacenter, and
service levels
 Data redundancy with robust failover capabilities
 Functional redundancy with offline functionality
 Resiliency
 Active load balancing
 Automated failover with human backup
 Recovery testing across failure domains
 Distributed services
 Distributed component services like Exchange
Online, SharePoint Online, and Lync Online limit
scope and impact of any failures in a component
 Directory data replicated across component
services insulates one service from another in any
failure events
 Simplified operations and deployment
 Monitoring
 Internal monitoring built to drive automatic
recovery
 Outside-in monitoring raises alerts about incidents
 Extensive diagnostics provide logging, auditing, and
granular tracing
 Simplification
 Standardized hardware reduces issue isolation
complexities
 Fully automated deployment models, making
deployment easier than ever
 Standard built-in management mechanism
 Human backup
 Automated recovery actions with 24/7 on-call
support
 Team with diverse skills on the call provides rapid
response and resolution
 Continuous improvement by learning from the on-
call teams

52. Service Continuity
 Continuous learning
 If an incident occurs, regardless of the
magnitude of impact we do a thorough post-
incident review every time
 Our post-incident review consists of analysis of
what happened, our response, and our plan to
prevent it in the future
 In the event your organization was affected by
a service incident, we share the post-incident
review with you
 Consistent communication
 Transparency requires consistent
communication, especially when you are using
the service
 We have a number of communication channels
such as email, RSS feeds, and the very
important and highly relevant Service Health
Dashboard
 Consistent communication

53. Trust - Security
 Is your Cloud Provider Secure?
 Do you “Trust” your cloud provider with your data?
 What accreditations does you Cloud provider have (e.g. IL2 / IL3)
 Are there any recorded security breaches?
 What level of security to you actually need?
 Could YOU do a better job of securing your own data?
 Security of Data at Rest
 Security of Data in Transit

54. Trust - Privacy / Data Protection
 Where is your data?
 The laws of the land in the location where your data is stored
 Check the small print of your Service Providers Terms and Conditions
 Who owns your data?
 And what can they do with it?
 PRISM
 Safe Harbor
 Additional questions are:
 Just how private is your data REALLY?
 Are hackers REALLY going to be interested in YOUR data?
 If yes, then can your Cloud provider provide “at least the same” level of privacy control that
you could do yourself?

55. PRISM
 Clandestine mass electronic surveillance data mining program
 Operated by the US National Security Agency (NSA) since 2007
 Collects stored Internet Communications based on demands made to Internet companies such
as Google, Microsoft, Yahoo!, Facebook, PalTalk, YouTube, Skype, AOL, Apple
 Provides – E-mail, Chat (Video & Voice), Videos, Photos, Stored data, VoIP, File Transfers,
Video Conferencing, Notifications of target activity (logins, etc), Online Social Networking
details, Special Requests
 US as a World’s Telecommunications Backbone
 Much of the worlds communications flow through the US
 A target’s phone call, e-mail or chat will take the cheapest path, not the physically most
direct path – you can’t always predict the path.
 A target’s communications could easily be flowing into and through the U.S.

56. US-EU Safe Harbor
 Streamlined process for US companies to comply with EU Directive on the
protection of personal data
 Companies operating in the EU are not allowed to send personal data to
countries outside of the European Economic Area unless there is a guarantee
that it will receive adequate levels of protection
 Intended for organisations within the EU or US that stores customer data, the
Safe Harbor Principles are designed to prevent accidental information
disclosure or loss.
 US companies can opt into the program as long as they adhere to the 7
principles outlined in the directive.

57. US-EU Safe Harbor Principles
 Notice – Individuals must be informed that their data is being collected and
how it will be used
 Choice – individuals must have the ability to opt out of the collection and
forward transfer of the data to third parties
 Onward Transfer – Transfers of data to third parties may only occur to other
organisations that follow adequate data protection principles
 Security – Reasonable efforts must be made to prevent loss of collected data
 Data integrity – Data must be relevant and reliable for the purpose it was
collected for
 Access – Individuals must be able to access information held about them, and
correct or delete it if it is inaccurate
 Enforcement – There must be effective means of enforcing these rules

58. Control - Or rather the lack of
 You no longer control the platform
 You no longer have control over platform updates
 What warning / communication do you have of impending updates?
 How do you test your configuration / customisations against impending updates?
 What support capability is offered? /what are the SLAs?

59. Cost benefits
 Compare on-premises to cloud for certain scenarios
 Focus on running your company rather than being an IT company that makes some
widgets
 Short, medium or long term investment?
 Capital Expenditure to Operational Expenditure

60. CapEx vs OpEx
CAPEX OPEX
Definition:
Capital expenditures are expenditures creating future benefits. A
capital expenditure is incurred when a business spends money either
to buy fixed assets or to add to the value of an existing asset with a
useful life that extends beyond the tax year.
OPEX refers to expenses incurred in the course
of ordinary business, such as sales, general
and administrative expenses (and excluding cost
of goods sold – or COGS, taxes, depreciation and
interest).
Also known as: Capital Expense Operating Expenditure, Revenue Expenditure
Accounting treatment:
Cannot be fully deducted in the period when they were incurred.
Tangible assets are depreciated and intangible assets are amortized
over time.
Operating expenses are fully deducted in the
accounting period during which they were
incurred.
In throughput accounting: Money spent on inventory falls under CAPEX.
The money spent turning inventory into
throughput is OPEX.
In real estate term: Costs incurred for buying the income producing property.
Costs associated with the operation and
maintenance of an income producing property.
Examples:
Buying machinery and other equipment, acquiring intellectual
property assets like patents, furniture and fixtures
Wages, maintenance and repair of machinery,
utilities, rent, SG&A expenses, license fees,
office running expenses
http://www.office365-singapore.com/microsoft-office-365/office-365-opex-cost-savings/

61. Things to think about
 Content Migration
 Connectivity
 Internet Connectivity
 Cloud connectivity to on-premises LOB applications
 Features
 Do you need features your chosen cloud doesn't have / support?
 Customisations
 Developing
 Deploying
 Maintenance / Support - Third Party Support Contracts (changes to the platform
might break your code)

62. Job Security – The end of the IT Pro?

63. Thank you…