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Share Australia - Looking to the future - SharePoint in the Cloud

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Share Australia - Looking to the future - SharePoint in the Cloud

  1. 1. Looking to the Future - SharePoint in the CloudRichard Harbridge – Senior SharePoint Evangelist#SPCloud @RHarbridge
  2. 2. #SPCloud @RHarbridge
  3. 3. Our Goal Today… From Here To Here#SPCloud @RHarbridge
  4. 4. #SPCloud @RHarbridge
  5. 5. #SPCloud @RHarbridge
  6. 6. What Will We Cover Today? • Why is SharePoint in the Cloud? • What is SharePoint in the Cloud? • What is Office 365? • Concerns in the Cloud? • Evaluating Cloud Providers • Bonus: Resources!#SPCloud @RHarbridge
  7. 7. Why is SharePoint in the Cloud?#SPCloud @RHarbridge
  8. 8. More Customizations Important Concepts Less Complexity Software as a Service (SaaS) Platform as a Service (PaaS) Infrastructure as a Service (IaaS)#SPCloud @RHarbridge
  9. 9. Minimal Entry Cost#SPCloud @RHarbridge
  10. 10. Pay Per Use#SPCloud @RHarbridge
  11. 11. Shift From CAPEX to OPEX#SPCloud @RHarbridge
  12. 12. Providers Leverage Scale for Discounts#SPCloud @RHarbridge
  13. 13. The Outcome Cloud enables on-demand computing resources to be rapidly provisioned with minimal management effort or interaction.#SPCloud @RHarbridge
  14. 14. What to watch out for… While cloud is for everyone, it is not for everything (until solutions, usage and standards mature).#SPCloud @RHarbridge
  15. 15. What is SharePoint in the Cloud?#SPCloud @RHarbridge
  16. 16. SharePoint Cloud Models Un-trusted All-in Trusted Hybrid Hybrid SharePoint 2010 Collaboration Scenarios Doc Exchange 2010 Management Exchange 2010 Lync 2010 MySites Lync 2010 Extranet Extranet Public Facing Websites Public Facing Websites Demo/Dev/Test/Prod Demo/Dev/Test/Prod Demo/Dev/Test External Identity Provider Single Sign On (ADFS) External Identity Provider Dedicated/Shared#SPCloud @RHarbridge Dedicated/Shared Dedicated/Shared
  17. 17. Stuff we manage in our SharePoint Containment Hierarchy Dedicated SharePoint cloud. Farm Servers Stuff we manage in our Services Shared SharePointWeb Applications cloud. Databases Site Collections Sites Libraries and Lists Folders and Document Sets#SPCloud @RHarbridge Documents, Items and Pages
  18. 18. SharePoint Extranet On Premise Hosted Environment Externally Hosted Environment You Manage Firewall Exceptions/Access They Manage Firewall Exceptions (most to Environment cases fully public facing)/Access to Environment. You provision a new identity store. You They provision an identity store. You manage two identity stores. still may manage aspects of it based on business need. You support the environment They typically support the environment infrastructure. infrastructure. You plan for and invest in sizable up You pay for what you use under their front costs installing and configuring planned structures (typically OPEX vs the environment. CAPEX).#SPCloud @RHarbridge
  19. 19. Amazon and SharePoint#SPCloud @RHarbridge
  20. 20. What is Office 365? (Standard/Shared Hosting)#SPCloud @RHarbridge
  21. 21. #SPCloud @RHarbridge
  22. 22. Getting Office 365 (or BPOS) Dedicated Evaluation Criteria • Do you have less than 5000 people? Not for you. #SPCloud @RHarbridge
  23. 23. But You Still Want Dedicated? • SPLA (Server Provider License Agreement) – Means hosting companies can offer competitive ‘dedicated’ hosting scenarios at lower costs. This is for you. #SPCloud @RHarbridge
  24. 24. Office 365 Marketing?#SPCloud @RHarbridge
  25. 25. #SPCloud @RHarbridge
  26. 26. What does moving to Office365 mean? • Single Architecture • Initial deploy is still required to migrate data to Office 365 • AD clean up and network upgrade is often required • Balance between continuous innovations and minimize change • Customer controls IT policies but not feature availability • Understand your internal security and privacy requirements#SPCloud @RHarbridge
  27. 27. Coming Soon#SPCloud @RHarbridge
  28. 28. More Stuff Missing? • Project Server • Power Pivot • Secure Store Service • Full Trust Solutions • Not all Sandbox Solutions work? * * Maurice Prather - http://www.bluedoglimited.com/SharePointThoughts/ViewPost.aspx?ID=331#SPCloud @RHarbridge
  29. 29. The Pathway to the Cloud On-Premises Coexistence Cloud Service Single sign-on experience online and on premises With identity federation and directory synchronization Hybrids • Trusted (ADFS) • Untrusted (Two Identities) Complete control and ownership of Migrate some capabilities to SharePoint Online Microsoft will regularly deliver new features hardware, maintenance, resources, and access both on premises and online sites and capabilities to SharePoint Online and administration with the same domain credentials#SPCloud @RHarbridge
  30. 30. Hybrid Co-Existence • • • • • • • • • • • • • • •#SPCloud @RHarbridge
  31. 31. Preparing for the Cloud#SPCloud @RHarbridge
  32. 32. Licensing Matters#SPCloud @RHarbridge
  33. 33. Licensing Summary Name Price (Per User/Month) Details P – Professional and $6.00 Exchange, Lync, SharePoint, Office Web Apps Small Biz P = Limited to less than 50 users. E1 – Enterprise $10.00 Exchange, Lync, SharePoint E2 – Enterprise $16.00 E1 + Office Web Apps E3 – Enterprise $24.00 E2 + Office Pro Plus, Excel Services, InfoPath Services, Visio Services, & Access Services E4 – Enterprise $27.00 E3 + Voice Capabilities (VOIP Stuff) K1 – Kiosk Worker $4.00 Exchange, SharePoint, Office Web Apps (View Only) K2 – Kiosk Worker For cost savingsExchange, SharePoint, Office Web Apps and $10.00 - You can split your users buy different SKUs or individual licenses.#SPCloud @RHarbridge
  34. 34. Licensing Summary Name Price (Per User/Month) Details P – Professional and $7.90 Exchange, Lync, SharePoint, Office Web Apps Small Biz P = Limited to less than 50 users. E1 – Enterprise $15.70 Exchange, Lync, SharePoint E2 – Enterprise $25.10 E1 + Office Web Apps E3 – Enterprise $40.10 E2 + Office Pro Plus, Excel Services, InfoPath Services, Visio Services, & Access Services E4 – Enterprise 1-800-TSUITE (Telstra) E3 + Voice Capabilities (VOIP Stuff) K1 – Kiosk Worker $6.30 Exchange, SharePoint, Office Web Apps (View Only) K2 – Kiosk Worker For cost savingsExchange, SharePoint, Office Web Apps and $15.70 - You can split your users buy different SKUs or individual licenses.#SPCloud @RHarbridge
  35. 35. Telstra T-Suite Enterprise Agreement Customers (typically 250+ seats) EA Direct or EA Indirect Government License customers, are advised to purchase Office 365 through your existing Volume License agreement. Please contact your Microsoft Account Manager for more information. All other customers can purchase Office 365 plans through Telstra T-Suite.#SPCloud @RHarbridge
  36. 36. Choosing Enterprise Only Enterprise has SSL (Both have it on sign in process.)#SPCloud @RHarbridge
  37. 37. #SPCloud @RHarbridge
  38. 38. Quick Example Business Wants… 100 Users… • SharePoint 2010 Enterprise E3 - $24 per user per month… • Lync 2010 • Exchange 2010 $28,800.00 per year… • Office 2010 Professional Office 365 E3 Over 3 Years On Premises On Prem Costs: Year 1 $28,800.00 Year 1 $92,708.00 • $3,500.00 in Services Year 2 $28,800.00 Year 2 $0.00 (Installation/Config) Year 3 $28,800.00 Year 3 $0.00 • $10,000.00 - Two Servers • $79,208.00 – Licensing Total $86,400.00 Total $92,708.00At +4 years = more expensive. Big investment?Consistent cost? More features/flexibility.#SPCloud @RHarbridge *This is meant as only a simplified example scenario
  39. 39. Quick Example Business Wants… 100 Users… • SharePoint 2010 Enterprise E3 - $40.10 per user per month… • Lync 2010 • Exchange 2010 $48,120.00 per year… • Office 2010 Professional Office 365 E3 Over 3 Years On Premises On Prem Costs: Year 1 $48,120.00 Year 1 $131,164.00 • $3,500.00 in Services Year 2 $48,120.00 Year 2 $0.00 (Installation/Config) Year 3 $48,120.00 Year 3 $0.00 • $10,000.00 - Two Servers • $117,664.00 – Licensing Total $144,360.00 Total $131,164.00At +3 years = more expensive. Big investment?Consistent cost? More features/flexibility.#SPCloud @RHarbridge *This is meant as only a simplified example scenario
  40. 40. SharePoint Standalone $5.25 $10.25SP Online P1 Over 3 Years SP Standard On Premises On Prem Costs:Year 1 $6,300.00 Year 1 $28,576.00 • $2,000.00 in ServicesYear 2 $6,300.00 Year 2 $0.00 • $10,000.00 - Two Servers • $7,276.00 – LicensingYear 3 $6,300.00 Year 3 $0.00Total $18,900.00 Total $28,576.00 100 Users…#SPCloud @RHarbridge *This is meant as only a simplified example scenario
  41. 41. SharePoint Standalone? $8.30 $16.10SP Online P1 Over 3 Years SP Standard On Premises On Prem Costs:Year 1 $9,960.00 Year 1 $41,746.00 • $2,000.00 in ServicesYear 2 $9,960.00 Year 2 $0.00 • $10,000.00 - Two Servers • $29,746.00 – LicensingYear 3 $9,960.00 Year 3 $0.00Total $29,880.00 Total $41,746.00 100 Users…#SPCloud @RHarbridge *This is meant as only a simplified example scenario
  42. 42. External Licenses SharePoint Online Partner Access (Please note: This service is only $2.00 User/Month available in packs of 50 licenses.): On Prem Costs: • 100 External Users… SP Online Over 3 Years SP On Premises • 1 WS Ext Conn at $1000.00 Year 1 $2,400.00 Year 1 $10,500.00 • 100 CALs at $95.00 w/ 100 eCALs at $83.00 Year 2 $2,400.00 Year 2 $0.00 OR Year 3 $2,400.00 Year 3 $0.00 • 1 FIS License at $11,793.00 Total $7,200.00 Total $10,500.00 or 1 eFIS $41,392.00 Upper Limit Total: $41,392.00#SPCloud @RHarbridge *This is meant as only a simplified example scenario
  43. 43. External LicensesSharePoint Online Partner Access(Please note: First 50 are free/included < $6.30 User/Monthbut only E can buy more.) On Prem Costs: • 100 External Users… SP Online Over 3 Years SP On Premises • 1 WS Ext Conn at $1000.00 Year 1 $3,780.00 Year 1 $17,800.00 • 100 CALs at $168.00 w/ 100 eCALs at $148.00 Year 2 $3,780.00 Year 2 $0.00 OR Year 3 $3,780.00 Year 3 $0.00 • 1 FIS License Total $11,340.00 Total $17,800.00 or 1 eFIS License Upper Limit Total: $32,600.00#SPCloud @RHarbridge *This is meant as only a simplified example scenario
  44. 44. Understand Additional Costs Once you use this up…#SPCloud @RHarbridge
  45. 45. The Outcome There are many ‘trade off’ decision points we should be aware of when evaluating cloud options.#SPCloud @RHarbridge
  46. 46. What to watch out for… Without careful planning providers can cause considerable cost due to new challenges such as migration and identity management.#SPCloud @RHarbridge
  47. 47. Concerns In The Cloud#SPCloud @RHarbridge
  48. 48. BPOS to Office 365? Microsoft is responsible for any changes that happen in its 1. Customers will not have to migratedata; data. datacenters. Customers will not have to migrate any any 2. You need to have SharePoint 2010 that however, customers will be responsible for making sure their client software is compliant with the system compatible client software/systems. requirements. See Office 365 system requirements 3. You have to train users on download.microsoft.com/download/A/6/4/A6479925-C7D2- 4C4C-A21B-48BCCF8887A9/FAQ_EN_101010.docx. the new 2010 interface. Customers will also be responsible for end-user training and configuring any new features and capabilities that will be#SPCloud @RHarbridge delivered by Office 365. http://www.microsoft.com/online/transition-center.aspx
  49. 49. Identity Options in the Cloud#SPCloud @RHarbridge
  50. 50. Cost Modeling#SPCloud @RHarbridge
  51. 51. Security Can be an issue, but most of the time is not. The real issue is lack of standards and accountability… If it’s a bigger and more respectable hosting provider expect a better level of accountability and security planning/activity.#SPCloud @RHarbridge
  52. 52. Security Program “We ended up with around 800 preventive, detective and corrective controls that were physical, administrative and technical. Then we took the defense-in-depth approach#SPCloud @RHarbridge and put the controls throughout the stack.”
  53. 53. Data Sovereignty#SPCloud @RHarbridge
  54. 54. Privacy Program#SPCloud @RHarbridge
  55. 55. What is more reliable?#SPCloud @RHarbridge
  56. 56. #SPCloud @RHarbridge
  57. 57. What is the Offline Story?#SPCloud @RHarbridge
  58. 58. Service Level Agreements#SPCloud @RHarbridge
  59. 59. Support Is Important As an example Microsoft provides 24/7 support. Google also provides 24/7 support. Don’t forget that with all cloud based providers – you are also adding Google Apps has a rule where only system critical events that another layer between IT and the business users. affect more than 50% of users can use their phone support. Example Issue: Can a you put a stop to a providers maintenance schedule so that a business team can finish a critical deliverable without interruption?#SPCloud @RHarbridge
  60. 60. Termination/Suspension of Service#SPCloud @RHarbridge
  61. 61. On Integration#SPCloud @RHarbridge
  62. 62. LAN vs WAN#SPCloud @RHarbridge
  63. 63. The Outcome Offloading some management activities to another provider results in additional planning and consideration.#SPCloud @RHarbridge
  64. 64. What to watch out for… Challenges and concerns are different for every cloud provider.#SPCloud @RHarbridge
  65. 65. Evaluating Cloud Providers#SPCloud @RHarbridge
  66. 66. Questions To Ask Security • How do I know if my cloud is secure? • Who will have access to my sensitive data? • Do I have full ownership of my data? • What type of employee / contractor screening you do, before you hire them? • How do you detect if an application is being attacked (hacked), and how is that reported to me and my employees? • How do you control administrator access to the service? • What firewalls are in place? • What anti-virus technology is in place? • Can I get virtual layer 2 networking and a stateful virtual firewall?#SPCloud @RHarbridge
  67. 67. Questions To Ask Storage • Where will my data be stored? • Will my data be replicated to any other datacenters around the world (If yes, then which ones)? • What controls do you have in place to ensure safety for my data while it is stored in your environment? • Can you tell me where my data physically resides? • Data Center Location? • How many live copies of my data are there? • What happens to my data if I cancel my service?#SPCloud @RHarbridge
  68. 68. Questions To Ask Identity & Access • Do you offer single sign-on for your services? • Can I get flexible role-based access control synchronized with my enterprise directory? • Do all of my users have to rely on solely web based tools? • Can users work offline? • Do you offer a way for me to run your application locally and how quickly I can revert to the local installation?#SPCloud @RHarbridge
  69. 69. Questions To Ask Reliability & Support • What is your Disaster Recovery and Business Continuity strategy? • How do you back up data? • What is the retention period and recovery granularity? • Is your Cloud Computing service SAS70 compliant? • What measures do you provide to assist compliance and minimize legal risk? • Who do I contact for support? • What types of support do you offer? • Are there additional support options available to me?#SPCloud @RHarbridge
  70. 70. Questions To Ask Performance • How fast is the local network? • What is the storage architecture? • Usually storage will be the slowest link. • How can I ensure global consistency across cloud service providers? • How many locations do you have and how are they connected? • How many IOPS can I expect at each I/O performance level? • How does your memory access score on the STREAM benchmark? • How does your virtualization system score on the SPECvirt benchmark?#SPCloud @RHarbridge
  71. 71. Questions To Ask Flexibility (Part 1) • Am I able to load my own VMs? • Am I able to install software? • What virtualization technology is being used? • Are there additional abstraction layers? • Can I dynamically add memory and CPU to a cloud VM while it’s running? • How can I ensure CPU and memory are guaranteed? • What access protocols are available? • RDP, VNC, ICA, Console, SSH… • Over non standard ports?#SPCloud @RHarbridge
  72. 72. Questions To Ask Flexibility (Part 2) • What configuration options do I have? • Can I add memory? • Can I add storage? • Can I use public IPs? • What domain name mapping options do I have? • Can I have multiple environments per user? • Can I archive environments? • What supporting tools are there? • Active directory integration • User management#SPCloud @RHarbridge
  73. 73. Questions To Ask Flexibility (Part 3) • Do you offer on-premise, web-based, or mixed environments? • Will the solution work with what I have in place today? • What pricing, licensing, and payment options are available to me? • What are the client requirements? • How often do these change? Example: Must I upgrade my browser to take advantage of new features?#SPCloud @RHarbridge
  74. 74. Questions To Ask Costs • Can I get predictable service costs that still allow me to scale when I need to? • How can I get the cost benefits of multi-tenancy but still access dedicated infrastructure when I need it? • How do you define a processor / virtual core / Compute Unit? • What are your SLAs and how do you compensate when it is not met? • During maintenance windows? Planned vs surprises • What happens when there is over subscription? • Can I leverage my existing Agreements?#SPCloud @RHarbridge
  75. 75. Tools You Can Use#SPCloud @RHarbridge
  76. 76. Service Management Index Carnegie Mellon launched an initiative for standardized risk and benefit comparisons. It’s called the Cloud Service Measurement Initiative Consortium (CSMIC)#SPCloud @RHarbridge Service Management Index
  77. 77. Cloud Sleuth Viewers#SPCloud @RHarbridge Global Provider View Cloud Performance Analyzer
  78. 78. Cloud Harmony Benchmarks#SPCloud @RHarbridge
  79. 79. Consensus Assessments Initiative#SPCloud @RHarbridge
  80. 80. The Outcome You now have an arsenal of key questions/tools you can use to evaluate a cloud provider effectively.#SPCloud @RHarbridge
  81. 81. What to watch out for… Trust but verify. Carefully review policies, terms, conditions, and agreements.#SPCloud @RHarbridge
  82. 82. Thank You Questions? Ideas? Feedback? Contact me:  Twitter: @RHarbridge  Blog: http://www.RHarbridge.com  Email: Richard@RHarbridge.com  Resources: 700+ SharePoint IA Slides at PracticalIntranet.com 130+ SharePoint Standards at SPStandards.com 15 Pages of Important Questions at SharePointDiagnostics.com#SPCloud @RHarbridge
  83. 83. Appendix/Resources#SPCloud @RHarbridge
  84. 84. Main SharePoint Online marketing site: http://sharepoint.microsoft.com/en-us/SharePoint-Online/Pages/default.aspx Primary Office 365 marketing site: http://www.office365.com Trials, 100-200 level customer-facing info Contains info about BPOS suite and SPO 30-Day trial SharePoint Online developer resource center (MSDN): http://go.microsoft.com/fwlink/?LinkId=2 SharePoint Online Administration resource center (TechNet): http://technet.microsoft.com/sharepoint/gg144571.aspx ‘Help and How-to’ for SharePoint Online (Office.com): http://office.microsoft.com/redir/FX1020#SPCloud @RHarbridge
  85. 85. Microsoft Privacy Guidelines for Developing Software Products and Services http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=16048 Cloud Computing Security Considerations paper (by Microsoft) can be found here: http://go.microsoft.com/?linkid=9708479 Office 365: Addressing Cloud Computing Security Considerations http://download.microsoft.com/download%2F2%2F2%2F0%2F220AE513-4A01-4D95-9275- 11E71215A0C2%2FCloudSecurityConsiderations_MicrosoftOffice365.pdf Pain Point: http://community.office365.com/en-us/f/148/t/3388.aspx#SPCloud @RHarbridge
  86. 86. Evolution?#SPCloud @RHarbridge Elasticity is not cloud computing…
  87. 87. Evolution?#SPCloud @RHarbridge Elasticity is not cloud computing…
  88. 88. Evolution?#SPCloud @RHarbridge Elasticity is not cloud computing…
  89. 89. Cloud = Hosting (Not New)#SPCloud @RHarbridge
  90. 90. #SPCloud @RHarbridge
  91. 91. Transitioning to the Cloud • • • •#SPCloud @RHarbridge •
  92. 92. Microsoft Office 365 Value Instant messaging#SPCloud @RHarbridge * Access from mobile devices depends on carrier network quality and availability
  93. 93. Microsoft Office 365 Value#SPCloud @RHarbridge * Access from mobile devices depends on carrier network quality and availability
  94. 94. Microsoft Office 365 Value#SPCloud @RHarbridge * Access from mobile devices depends on carrier network quality and availability
  95. 95. Microsoft Office 365 Value#SPCloud @RHarbridge * Access from mobile devices depends on carrier network quality and availability
  96. 96. Microsoft Office 365 Value#SPCloud @RHarbridge * Access from mobile devices depends on carrier network quality and availability
  97. 97. K (Kiosk Worker) Family Plans#SPCloud @RHarbridge
  98. 98. Kiosk Worker#SPCloud @RHarbridge
  99. 99. E (Enterprise) Family Plans#SPCloud @RHarbridge
  100. 100. Enterprise Information Worker#SPCloud @RHarbridge
  101. 101. SharePoint Online – Feature Comparison For Small Businesses SharePoint For Kiosk Workers SharePoint For Information Workers SharePoint For Information Workers SharePoint Online in P1 Online in K1/K2 Online Plan 1 in E1/E2 Online Plan 2 in E3/E4Team Sites Yes Yes Yes YesSimple Public-Facing Website 1 Basic Public-facing site included No 1 Basic Public-facing site included 1 Basic Public-facing site includedSite Designer Yes Yes Yes YesSharePoint Designer 2010 Yes, for Intranet sites Yes, for Intranet sites Yes, for Intranet sites Yes, for Intranet sitesCustom Workflows Yes Yes No YesSandbox Solutions (PTC) Yes Yes Yes YesMy Site No No Yes YesEnterprise Features (Forms Services, Excel No No No YesServices, Visio Services)Access Services Yes No No YesBusiness Connectivity Services (BCS) No No No NoSite Collections Single Site Collection N/A Up to 300 Up to 300 View only for K1 View only for E1Office Web Apps View & Edit View & Edit View & Edit for K2 View & Edit for E2Search (across Site Collections) N/A Yes Yes YesBasic External Document Sharing Yes N/A Yes, add-on Yes, add-onStorage 10GB + 500MB per USL 10GB + 0MB per USL 10GB + 500MB per USL 10GB + 500MB per USLBuy additional storage No Yes Yes YesMax Org Users Up to 50 TBD TBD TBDAdmin Single Site Collection No Yes Tenant level Yes Tenant levelSupport Community 24x7 phone support for Admin 24x7 phone support for Admin 24x7 phone support for Admin #SPCloud @RHarbridge
  102. 102. Extensibility?#SPCloud @RHarbridge
  103. 103. The Sandbox#SPCloud @RHarbridge
  104. 104. Sandbox Solutions Supported Unsupported Feature Receivers Access to Farm/Web App Event Receivers Access to File System Navigation Web App/Farm Scoped Features Web Parts Global Assembly Cache (GAC) InfoPath Forms Logic Access to web.config Custom Declarative Workflow Activities Ability to install code/files on server Declarative Workflows Timer Jobs Content Types Admin Access Beyond Site Collection Site Columns Running with Elevated Privileges Lists & List Definitions Access to External Web Service Calls Custom Ribbon Actions/Extensions External Code Access to SP Web Services/Client Object Model Web Templates Business Connectivity Services Site Pages#SPCloud @RHarbridge Page Layouts & Master Pages
  105. 105. #SPCloud @RHarbridge
  106. 106. Silverlight  Silverlight provides the opportunity for developers to create the next generation of Rich Internet Applications (RIAs). SharePoint Online integrates closely with Microsoft Silverlight to enable you to build compelling user interfaces that interact with SharePoint Online data#SPCloud @RHarbridge
  107. 107. The Client Object Model#SPCloud @RHarbridge
  108. 108. Client Side Solutions#SPCloud @RHarbridge
  109. 109. Flexible for Many Company Scenarios • • • • • •#SPCloud @RHarbridge
  110. 110. • Why Microsoft? • • • • • • • • • • •#SPCloud @RHarbridge
  111. 111. SharePoint Online Administration • • • • • • • • • • • • • • SharePoint Online Administration resource center • • • Office.com Help and How to center#SPCloud • @RHarbridge • SharePoint Online Planning Guide
  112. 112. Sub-Levels of Administration within SharePoint Online#SPCloud @RHarbridge
  113. 113. Vendors#SPCloud @RHarbridge
  114. 114. Richard Harbridge Allin Consulting (USA) RHarbridge@Allin.com +1 7814759196Share The SharePoint Conference for Business Users Slide 120

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