SlideShare a Scribd company logo
Unifying Communications with
Cloud-based Applications in Higher
Education
Avaya Vertical vTeam call – February 8, 2012
Gavin Lee, GovEd Industry Verticals,
      Director Business Development

      David Ballins, Director of Channels, North America
      ESNA Technologies




© 2012 Avaya Inc. All rights reserved.                     2
What you will Learn Today

 Huge UC opportunity for Avaya due to emerging
  adoption of cloud-based applications in higher
  education

 Understand the industry drivers and issues

 Avaya/Esnatech joint sales offerings

 How you can find and attack opportunities

 What sales resources are available to you for this
  opportunity


© 2012 Avaya Inc. All rights reserved.                 3
Industry Status, Drivers, Challenges




© 2012 Avaya Inc. All rights reserved.                           4
Headlines

                                         January 23, 2012
                                                                                            December 14, 2011

State Higher Education                                                Keeping higher education
Spending Sees Big Decline                                             within reach
MIAMI — State funding for higher education has         College costs are rising faster than the cost of
declined because of a slow recovery from the recession living, even faster than medical expenses,
and the end of federal stimulus money, according to a according to a recent report from the College
study released Monday.                                 Board. Clearly, students and families have a
Overall, spending declined by some $6 billion, or nearly
                                                       reason to wonder what’s driving these costs and
8 percent, over the past year, according to the annual what, if anything can be done to control.
Grapevine study by the Center for the Study of
Education Policy at Illinois
                                     Google, Microsoft do battle in, for                    May 25, 2011
                                     the cloud
                                     Google has locked horns with Microsoft in a high-stakes
                                     showdown to dominate what could be the next great
                                     mother lode of Internet-derived profits. Each is seeking
                                     to attract businesses to lease its hosted versions of
                                     essential communications and office programs, instead
                                     of maintaining these basic tools in house.
© 2012 Avaya Inc. All rights reserved.                                                                          5
Why are Colleges and Universities Moving to the Cloud?

 Budget pressures
 The need to become more innovative
 Enhancing student and faculty collaboration
 Enhancing student and faculty services by upgrading
  email and calendaring applications over less capable
  legacy applications.
 Focusing IT staff on core competencies




© 2012 Avaya Inc. All rights reserved.                   6
Cloud Adoption in Higher Education

                                               High Clouds
                    ERP
                                         ERP & High Performance
                                            Computing (HPC)
                    HPC


                   CRM                                     Middle Clouds
                                                             CRM & LMS
                    LMS
                                                                                               Low Clouds

      Email/                                                                                 Mail & Calendar
    Calendaring

                               0.0%        10.0%    20.0%          30.0%          40.0%     50.0%   60.0%   70.0%


Source: 2011 National Survey of IT in US Higher Education, Campus Computing, October 2011

© 2012 Avaya Inc. All rights reserved.                                                                          7
Source: 2011 National Survey of IT in US Higher Education, Campus Computing, October 2011

© 2012 Avaya Inc. All rights reserved.                                                      8
Source: 2011 National Survey of IT in US Higher Education, Campus Computing, October 2011

© 2012 Avaya Inc. All rights reserved.                                                      9
The Issue and Impact to Unified Communications
 100% CPE or 100% Hosted Scenario



                                         Seamless integration




© 2012 Avaya Inc. All rights reserved.                          10
The Issue and Impact to Unified Communications
   100% CPE or 100% Hosted Scenario



                                           Seamless integration


   Hybrid CPE and Cloud (email & calendaring)
          Capabilities split between CPE and Cloud, fragmented communications

Cloud                  email                Calendar              Presence fragmented


                                                                                   IM
 CPE

  © 2012 Avaya Inc. All rights reserved.                                                11
The Issue and Impact to Unified Communications
   100% CPE or 100% Hosted Scenario



                                           Seamless integration


   Hybrid CPE and Cloud (email & calendaring)
          Avaya + Esnatech

Cloud



 CPE                                       Seamless integration

  © 2012 Avaya Inc. All rights reserved.                          12
Solution Overview




© 2012 Avaya Inc. All rights reserved.                       13
Esnatech Can Help
 Reputable company with a 22 year         Validated Avaya Partner
  history
 Experienced with Carrier Grade
  customers
                                               Partner since 2005
 Validated with all major voice vendors
 Thousands of certified engineers
 Sold in more than 25 countries           Master Esnatech Distributor
 More than 1,000 reseller partners                since 2009

 Sold directly by major manufacturers
 Largest installation of UC in North
  America



© 2012 Avaya Inc. All rights reserved.                               14
Esnatech
Unifying Communications in Higher Education

                                       Cloud                Voice Cloud
                                 Applications
               fsdfgfgsdffd
               ftggegetrer
               gadfsdfasfd
               asd


                                                                   Business
                                 PBXs                             Applications



                                                Mobile OS




© 2012 Avaya Inc. All rights reserved.                                           15
Office LinX Bridging Enterprise Infrastructure,
To Groupware, Cloud and SaaS Services




© 2012 Avaya Inc. All rights reserved.            16
Esnatech Offers a Comprehensive Suite of
UC Integrated with Google Apps

         Unified Messaging                                UC Web Services
         Integrates with any phone system to deliver      Both desktop and web gadgets enable full
         voice and fax access from email                  dialing, presence and corporate phone search
         applications; ability to access email over the   functionality from any OS or browser.
         phone.
                                                          Fax Services
         Rich Phone Presence                              Integrated fax services for fax messaging and
         Integrated phone presence with Google Talk,      outbound faxing from any application
         Skype, MSN, OCS to see who is on or off          including web applications.
         the phone and initiate click to dial from a
         phone extension.                                 Mobile Phone PBX Integration
                                                          Integrate Android, IOS, Blackberry and
         Calendar Integrated Mobility                     Windows 7 devices with existing phone
         Personal, shared and public calendars            system and PBX for station to station dialing
         integrated with your phone voice mail            and inbound and outbound calling of
         greetings and mobility settings for find me      enterprise PBX.
         follow me functionality.
                                                          Speech Access to Apps
         Knowledge Screen Pops                            Navigate Contacts, Calendar, and email over
         Desktop look up using Google or Windows          the phone leveraging DTMF and speech
         Live search based on incoming caller ID and      commands for offline hands-free access to
         name to provide ad-hoc call center               email accounts.
         functionality.
© 2012 Avaya Inc. All rights reserved.                                                            17
DevConnect Compliance Tested

                Solution                        Compliance Tested                 Avaya Platform
                                                                                     Release
                                         With CS 1000 using Avaya Aura®
Office-LinX                                                                              7.5/6.1
                                         Session Manager
Office-LinX                              With CS 1000                                      7.5
                                         Avaya Aura® Communication
Office-LinX                              Manager using Avaya Aura® SIP                   5.2/5.2
                                         Enablement Services
Office-LinX                              With BCM 50/450                                   6.0
                                         Avaya Aura® Session Manager with
Office-LinX                              Avaya Aura® Communication                       6.0/6.0
                                         Manager
Office-LinX Voice Mail,
Automated Attendant, and                 IP Office                                      3.2 (17)
Speech Enabled AA

Source: https://devconnect.avaya.com/dc/Public/WebListings/v2/CompanyWebListing.aspx?CompanyId=1679
© 2012 Avaya Inc. All rights reserved.                                                                18
Esnatech Office-LinX™ and Office-LinX™ Cloud Connect
Edition Solution Feature Comparison




© 2012 Avaya Inc. All rights reserved.   Source: Esnatech 2/14/2012   19
Case Study




© 2012 Avaya Inc. All rights reserved.                20
Park University
 Challenges/Issues
          –    Inconsistent communications
          –    Outdated legacy Nortel voice (rls. 3)
          –    Customer service
          –    Adopted tech plan to advance academic
               and administrative functions
                                                        43 campus centers
 Solution                                             across 21 states and
          – Avaya UC, CC and Data Networking                  online
          – Esnatech Office-LinX for messaging and       24,100 students
            presence information into Outlook and
            Google Apps
          – NACR 5 year maintenance (co-delivered)
 Benefit
          – Consistent nationwide, 4 digit dialing
          – Customer service enhanced, reduce costs

© 2012 Avaya Inc. All rights reserved.                                     21
Sales Support and Sales Resources




© 2012 Avaya Inc. All rights reserved.                       22
Key Contacts and More Information

                          Esna Technical     Esna Channel          Avaya GovEd
                             Support           Support
                   John Biancucci          David Ballins       Gavin Lee
                   johnb@esna.com          davidb@esna.com     glee@avaya.com
                   (905) 707-4613          (905) 707-4175


                   esnatech.com/landing/avaya.htm            twitter.com/poweredbyesnauc


                   uc4googleapps.com                         facebook.com/unifiedcommunication



                   plus.esna.com                             youtube.ca/ucommunicate




© 2012 Avaya Inc. All rights reserved.                                                     23
Avaya and ESNA Webinar
Title:        Is Your Institution Moving Your Email to
              the Cloud
When:         February 22, 2012
Time:         1:00 PM ET/10 AM PT
Registration: http://info.esnatech.com/avayaedu/

Event Summary:
This webinar will cover how to:
• Connect to key applications in the Google Apps
    cloud, including hosted email, shared calendars,
    shared documents, and collaborative websites
• Seamlessly integrate your existing telephony
    system with Google Apps, without the need to add
    hardware
• Increase collaboration and productivity among
    faculty and students while also lowering costs


© 2012 Avaya Inc. All rights reserved.                   24
Avaya esna tech uc   cloud v team sales training 02082012 final w feature matrix

More Related Content

Viewers also liked

Jic advance copy
Jic advance copyJic advance copy
Jic advance copy
chethu_vini
 
Cada final es un nuevo comienzo
Cada final es un nuevo comienzoCada final es un nuevo comienzo
Cada final es un nuevo comienzo
erika quiñones
 
EDIÇÃO 107 JANEIRO 2015
EDIÇÃO 107 JANEIRO 2015 EDIÇÃO 107 JANEIRO 2015
EDIÇÃO 107 JANEIRO 2015
JORNAL DO SERTÃO Enes
 
Integración tarifaria y movilidad sostenible. Telvent
Integración tarifaria y movilidad sostenible. TelventIntegración tarifaria y movilidad sostenible. Telvent
Integración tarifaria y movilidad sostenible. Telvent
Clúster de Movilidad y Logística
 
Bunge mario capsulas
Bunge mario   capsulasBunge mario   capsulas
Bunge mario capsulas
Reina Pérez
 
C32 cm30 eq1-tecnologia emergente (3)
C32 cm30 eq1-tecnologia emergente (3)C32 cm30 eq1-tecnologia emergente (3)
C32 cm30 eq1-tecnologia emergente (3)
Remyagami Kira
 
Wordle lili mi expo
Wordle lili  mi expoWordle lili  mi expo
Wordle lili mi expo
Littler Od
 
S Ma Rt Sustainable Standards 101 2 15 08
S Ma Rt Sustainable Standards 101 2 15 08S Ma Rt Sustainable Standards 101 2 15 08
S Ma Rt Sustainable Standards 101 2 15 08
sustainableproducts
 
MRasmussen
MRasmussenMRasmussen
MRasmussen
rasmu507
 
Presentación dondejugaralgolf sept 2010
Presentación dondejugaralgolf sept 2010Presentación dondejugaralgolf sept 2010
Presentación dondejugaralgolf sept 2010
Donde jugar al golf
 
Final full presentation
Final full presentationFinal full presentation
Final full presentation
Rachel Aldighieri
 
Phiên dịch thực hành - 4 beauties
Phiên dịch thực hành  -  4 beautiesPhiên dịch thực hành  -  4 beauties
Phiên dịch thực hành - 4 beauties
tailieuphiendich
 
Proyecto final-Diseño de proyectos -grupo_89
Proyecto final-Diseño de proyectos -grupo_89Proyecto final-Diseño de proyectos -grupo_89
Proyecto final-Diseño de proyectos -grupo_89
quenosemeolvide
 
Trivia imagina noviembre 2015
Trivia imagina noviembre 2015Trivia imagina noviembre 2015
Trivia imagina noviembre 2015
Ozzy Melchor
 
Barcelona College of Chiropractic
Barcelona College of ChiropracticBarcelona College of Chiropractic
Barcelona College of Chiropractic
BARCELONA COLLEGE OF CHIROPRACTIC
 
POR QUÉ ESTUDIAR EN EL BALBINO?
POR QUÉ ESTUDIAR EN EL BALBINO?POR QUÉ ESTUDIAR EN EL BALBINO?
POR QUÉ ESTUDIAR EN EL BALBINO?
Gerardo Pineda Chaparro
 
Marketing Program Overview_Sal A _2012 v2.1
Marketing Program Overview_Sal A _2012 v2.1Marketing Program Overview_Sal A _2012 v2.1
Marketing Program Overview_Sal A _2012 v2.1
Sal Abramo
 
Fresh Ideas and Simple Truths
Fresh Ideas and Simple TruthsFresh Ideas and Simple Truths
Fresh Ideas and Simple Truths
Ralph Cutcher
 
Idea Nol Curso Enero 2008
Idea  Nol  Curso  Enero 2008Idea  Nol  Curso  Enero 2008
Idea Nol Curso Enero 2008
Engel Fonseca
 
DI ITEK elektronik økosystem
DI ITEK elektronik økosystemDI ITEK elektronik økosystem
DI ITEK elektronik økosystem
DIITEK
 

Viewers also liked (20)

Jic advance copy
Jic advance copyJic advance copy
Jic advance copy
 
Cada final es un nuevo comienzo
Cada final es un nuevo comienzoCada final es un nuevo comienzo
Cada final es un nuevo comienzo
 
EDIÇÃO 107 JANEIRO 2015
EDIÇÃO 107 JANEIRO 2015 EDIÇÃO 107 JANEIRO 2015
EDIÇÃO 107 JANEIRO 2015
 
Integración tarifaria y movilidad sostenible. Telvent
Integración tarifaria y movilidad sostenible. TelventIntegración tarifaria y movilidad sostenible. Telvent
Integración tarifaria y movilidad sostenible. Telvent
 
Bunge mario capsulas
Bunge mario   capsulasBunge mario   capsulas
Bunge mario capsulas
 
C32 cm30 eq1-tecnologia emergente (3)
C32 cm30 eq1-tecnologia emergente (3)C32 cm30 eq1-tecnologia emergente (3)
C32 cm30 eq1-tecnologia emergente (3)
 
Wordle lili mi expo
Wordle lili  mi expoWordle lili  mi expo
Wordle lili mi expo
 
S Ma Rt Sustainable Standards 101 2 15 08
S Ma Rt Sustainable Standards 101 2 15 08S Ma Rt Sustainable Standards 101 2 15 08
S Ma Rt Sustainable Standards 101 2 15 08
 
MRasmussen
MRasmussenMRasmussen
MRasmussen
 
Presentación dondejugaralgolf sept 2010
Presentación dondejugaralgolf sept 2010Presentación dondejugaralgolf sept 2010
Presentación dondejugaralgolf sept 2010
 
Final full presentation
Final full presentationFinal full presentation
Final full presentation
 
Phiên dịch thực hành - 4 beauties
Phiên dịch thực hành  -  4 beautiesPhiên dịch thực hành  -  4 beauties
Phiên dịch thực hành - 4 beauties
 
Proyecto final-Diseño de proyectos -grupo_89
Proyecto final-Diseño de proyectos -grupo_89Proyecto final-Diseño de proyectos -grupo_89
Proyecto final-Diseño de proyectos -grupo_89
 
Trivia imagina noviembre 2015
Trivia imagina noviembre 2015Trivia imagina noviembre 2015
Trivia imagina noviembre 2015
 
Barcelona College of Chiropractic
Barcelona College of ChiropracticBarcelona College of Chiropractic
Barcelona College of Chiropractic
 
POR QUÉ ESTUDIAR EN EL BALBINO?
POR QUÉ ESTUDIAR EN EL BALBINO?POR QUÉ ESTUDIAR EN EL BALBINO?
POR QUÉ ESTUDIAR EN EL BALBINO?
 
Marketing Program Overview_Sal A _2012 v2.1
Marketing Program Overview_Sal A _2012 v2.1Marketing Program Overview_Sal A _2012 v2.1
Marketing Program Overview_Sal A _2012 v2.1
 
Fresh Ideas and Simple Truths
Fresh Ideas and Simple TruthsFresh Ideas and Simple Truths
Fresh Ideas and Simple Truths
 
Idea Nol Curso Enero 2008
Idea  Nol  Curso  Enero 2008Idea  Nol  Curso  Enero 2008
Idea Nol Curso Enero 2008
 
DI ITEK elektronik økosystem
DI ITEK elektronik økosystemDI ITEK elektronik økosystem
DI ITEK elektronik økosystem
 

Similar to Avaya esna tech uc cloud v team sales training 02082012 final w feature matrix

IBM Software Day 2013. A mobile strategy is essential
IBM Software Day 2013. A mobile strategy is essentialIBM Software Day 2013. A mobile strategy is essential
IBM Software Day 2013. A mobile strategy is essential
IBM (Middle East and Africa)
 
53 huddle noah sf 2012
53 huddle noah sf 201253 huddle noah sf 2012
53 huddle noah sf 2012
NOAH Advisors
 
Office linx 8.2 Presentation
Office linx 8.2 PresentationOffice linx 8.2 Presentation
Office linx 8.2 Presentation
esnatech
 
Unify Square UC Benefit Overview
Unify Square UC Benefit OverviewUnify Square UC Benefit Overview
Unify Square UC Benefit Overview
dvalik
 
Hybrid Organization
Hybrid OrganizationHybrid Organization
Hybrid Organization
esnatech
 
Hybrid Cloud Integration is Coming: Are You Ready? | MuleSoft
Hybrid Cloud Integration is Coming: Are You Ready? | MuleSoftHybrid Cloud Integration is Coming: Are You Ready? | MuleSoft
Hybrid Cloud Integration is Coming: Are You Ready? | MuleSoft
MuleSoft
 
Unify_Presentation_Short_20160106
Unify_Presentation_Short_20160106Unify_Presentation_Short_20160106
Unify_Presentation_Short_20160106
Oben Melih Tunç
 
Cloud ready
Cloud readyCloud ready
Cloud ready
Accenture
 
Telepo Presenation A 1
Telepo Presenation A 1Telepo Presenation A 1
Telepo Presenation A 1
LarsWahlstrom
 
Build and Connect Enterprise Mobile Applications from developerWorks Live!
Build and Connect Enterprise Mobile Applications from developerWorks Live! Build and Connect Enterprise Mobile Applications from developerWorks Live!
Build and Connect Enterprise Mobile Applications from developerWorks Live!
Leigh Williamson
 
IBM Cloud Innovation Day - Presentation
IBM Cloud Innovation Day - PresentationIBM Cloud Innovation Day - Presentation
IBM Cloud Innovation Day - Presentation
Carlos Martin Hernandez
 
Cloud Innovation Day - Commonwealth of PA v11.3
Cloud Innovation Day - Commonwealth of PA v11.3Cloud Innovation Day - Commonwealth of PA v11.3
Cloud Innovation Day - Commonwealth of PA v11.3
Eric Rice
 
IBM Cloud Innovation Day
 IBM Cloud Innovation Day  IBM Cloud Innovation Day
IBM Cloud Innovation Day
Carlos Martin Hernandez
 
Ibm cloud innovation day
Ibm cloud innovation dayIbm cloud innovation day
Ibm cloud innovation day
Alejandra Etxeberria
 
IBM Cloud Innovation Day
IBM Cloud Innovation DayIBM Cloud Innovation Day
IBM Cloud Innovation Day
Virginia Fernandez
 
La tendencia de Cloud Computing. Nubes públicas, privadas e híbridas
La tendencia de Cloud Computing. Nubes públicas, privadas e híbridasLa tendencia de Cloud Computing. Nubes públicas, privadas e híbridas
La tendencia de Cloud Computing. Nubes públicas, privadas e híbridas
Mundo Contact
 
Predicting the next 5 years for enterprise
Predicting the next 5 years for enterprisePredicting the next 5 years for enterprise
Predicting the next 5 years for enterprise
Donald Yeo
 
Kony Mobile Management
Kony Mobile ManagementKony Mobile Management
Kony Mobile Management
Dipesh Mukerji
 
#1 keynote get social_be_mobile_runcloud
#1 keynote get social_be_mobile_runcloud#1 keynote get social_be_mobile_runcloud
#1 keynote get social_be_mobile_runcloud
Central NyT
 
Webinar: Move Your Business Forward with Cisco VOIP for SMB
Webinar: Move Your Business Forward with Cisco VOIP for SMBWebinar: Move Your Business Forward with Cisco VOIP for SMB
Webinar: Move Your Business Forward with Cisco VOIP for SMB
Advanced Logic Industries
 

Similar to Avaya esna tech uc cloud v team sales training 02082012 final w feature matrix (20)

IBM Software Day 2013. A mobile strategy is essential
IBM Software Day 2013. A mobile strategy is essentialIBM Software Day 2013. A mobile strategy is essential
IBM Software Day 2013. A mobile strategy is essential
 
53 huddle noah sf 2012
53 huddle noah sf 201253 huddle noah sf 2012
53 huddle noah sf 2012
 
Office linx 8.2 Presentation
Office linx 8.2 PresentationOffice linx 8.2 Presentation
Office linx 8.2 Presentation
 
Unify Square UC Benefit Overview
Unify Square UC Benefit OverviewUnify Square UC Benefit Overview
Unify Square UC Benefit Overview
 
Hybrid Organization
Hybrid OrganizationHybrid Organization
Hybrid Organization
 
Hybrid Cloud Integration is Coming: Are You Ready? | MuleSoft
Hybrid Cloud Integration is Coming: Are You Ready? | MuleSoftHybrid Cloud Integration is Coming: Are You Ready? | MuleSoft
Hybrid Cloud Integration is Coming: Are You Ready? | MuleSoft
 
Unify_Presentation_Short_20160106
Unify_Presentation_Short_20160106Unify_Presentation_Short_20160106
Unify_Presentation_Short_20160106
 
Cloud ready
Cloud readyCloud ready
Cloud ready
 
Telepo Presenation A 1
Telepo Presenation A 1Telepo Presenation A 1
Telepo Presenation A 1
 
Build and Connect Enterprise Mobile Applications from developerWorks Live!
Build and Connect Enterprise Mobile Applications from developerWorks Live! Build and Connect Enterprise Mobile Applications from developerWorks Live!
Build and Connect Enterprise Mobile Applications from developerWorks Live!
 
IBM Cloud Innovation Day - Presentation
IBM Cloud Innovation Day - PresentationIBM Cloud Innovation Day - Presentation
IBM Cloud Innovation Day - Presentation
 
Cloud Innovation Day - Commonwealth of PA v11.3
Cloud Innovation Day - Commonwealth of PA v11.3Cloud Innovation Day - Commonwealth of PA v11.3
Cloud Innovation Day - Commonwealth of PA v11.3
 
IBM Cloud Innovation Day
 IBM Cloud Innovation Day  IBM Cloud Innovation Day
IBM Cloud Innovation Day
 
Ibm cloud innovation day
Ibm cloud innovation dayIbm cloud innovation day
Ibm cloud innovation day
 
IBM Cloud Innovation Day
IBM Cloud Innovation DayIBM Cloud Innovation Day
IBM Cloud Innovation Day
 
La tendencia de Cloud Computing. Nubes públicas, privadas e híbridas
La tendencia de Cloud Computing. Nubes públicas, privadas e híbridasLa tendencia de Cloud Computing. Nubes públicas, privadas e híbridas
La tendencia de Cloud Computing. Nubes públicas, privadas e híbridas
 
Predicting the next 5 years for enterprise
Predicting the next 5 years for enterprisePredicting the next 5 years for enterprise
Predicting the next 5 years for enterprise
 
Kony Mobile Management
Kony Mobile ManagementKony Mobile Management
Kony Mobile Management
 
#1 keynote get social_be_mobile_runcloud
#1 keynote get social_be_mobile_runcloud#1 keynote get social_be_mobile_runcloud
#1 keynote get social_be_mobile_runcloud
 
Webinar: Move Your Business Forward with Cisco VOIP for SMB
Webinar: Move Your Business Forward with Cisco VOIP for SMBWebinar: Move Your Business Forward with Cisco VOIP for SMB
Webinar: Move Your Business Forward with Cisco VOIP for SMB
 

Recently uploaded

Digital Artefact 1 - Tiny Home Environmental Design
Digital Artefact 1 - Tiny Home Environmental DesignDigital Artefact 1 - Tiny Home Environmental Design
Digital Artefact 1 - Tiny Home Environmental Design
amberjdewit93
 
What is Digital Literacy? A guest blog from Andy McLaughlin, University of Ab...
What is Digital Literacy? A guest blog from Andy McLaughlin, University of Ab...What is Digital Literacy? A guest blog from Andy McLaughlin, University of Ab...
What is Digital Literacy? A guest blog from Andy McLaughlin, University of Ab...
GeorgeMilliken2
 
The History of Stoke Newington Street Names
The History of Stoke Newington Street NamesThe History of Stoke Newington Street Names
The History of Stoke Newington Street Names
History of Stoke Newington
 
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...
Dr. Vinod Kumar Kanvaria
 
How to Make a Field Mandatory in Odoo 17
How to Make a Field Mandatory in Odoo 17How to Make a Field Mandatory in Odoo 17
How to Make a Field Mandatory in Odoo 17
Celine George
 
Leveraging Generative AI to Drive Nonprofit Innovation
Leveraging Generative AI to Drive Nonprofit InnovationLeveraging Generative AI to Drive Nonprofit Innovation
Leveraging Generative AI to Drive Nonprofit Innovation
TechSoup
 
writing about opinions about Australia the movie
writing about opinions about Australia the moviewriting about opinions about Australia the movie
writing about opinions about Australia the movie
Nicholas Montgomery
 
Pengantar Penggunaan Flutter - Dart programming language1.pptx
Pengantar Penggunaan Flutter - Dart programming language1.pptxPengantar Penggunaan Flutter - Dart programming language1.pptx
Pengantar Penggunaan Flutter - Dart programming language1.pptx
Fajar Baskoro
 
Liberal Approach to the Study of Indian Politics.pdf
Liberal Approach to the Study of Indian Politics.pdfLiberal Approach to the Study of Indian Politics.pdf
Liberal Approach to the Study of Indian Politics.pdf
WaniBasim
 
How to Build a Module in Odoo 17 Using the Scaffold Method
How to Build a Module in Odoo 17 Using the Scaffold MethodHow to Build a Module in Odoo 17 Using the Scaffold Method
How to Build a Module in Odoo 17 Using the Scaffold Method
Celine George
 
Reimagining Your Library Space: How to Increase the Vibes in Your Library No ...
Reimagining Your Library Space: How to Increase the Vibes in Your Library No ...Reimagining Your Library Space: How to Increase the Vibes in Your Library No ...
Reimagining Your Library Space: How to Increase the Vibes in Your Library No ...
Diana Rendina
 
NEWSPAPERS - QUESTION 1 - REVISION POWERPOINT.pptx
NEWSPAPERS - QUESTION 1 - REVISION POWERPOINT.pptxNEWSPAPERS - QUESTION 1 - REVISION POWERPOINT.pptx
NEWSPAPERS - QUESTION 1 - REVISION POWERPOINT.pptx
iammrhaywood
 
MARY JANE WILSON, A “BOA MÃE” .
MARY JANE WILSON, A “BOA MÃE”           .MARY JANE WILSON, A “BOA MÃE”           .
MARY JANE WILSON, A “BOA MÃE” .
Colégio Santa Teresinha
 
Présentationvvvvvvvvvvvvvvvvvvvvvvvvvvvv2.pptx
Présentationvvvvvvvvvvvvvvvvvvvvvvvvvvvv2.pptxPrésentationvvvvvvvvvvvvvvvvvvvvvvvvvvvv2.pptx
Présentationvvvvvvvvvvvvvvvvvvvvvvvvvvvv2.pptx
siemaillard
 
clinical examination of hip joint (1).pdf
clinical examination of hip joint (1).pdfclinical examination of hip joint (1).pdf
clinical examination of hip joint (1).pdf
Priyankaranawat4
 
BÀI TẬP BỔ TRỢ TIẾNG ANH LỚP 9 CẢ NĂM - GLOBAL SUCCESS - NĂM HỌC 2024-2025 - ...
BÀI TẬP BỔ TRỢ TIẾNG ANH LỚP 9 CẢ NĂM - GLOBAL SUCCESS - NĂM HỌC 2024-2025 - ...BÀI TẬP BỔ TRỢ TIẾNG ANH LỚP 9 CẢ NĂM - GLOBAL SUCCESS - NĂM HỌC 2024-2025 - ...
BÀI TẬP BỔ TRỢ TIẾNG ANH LỚP 9 CẢ NĂM - GLOBAL SUCCESS - NĂM HỌC 2024-2025 - ...
Nguyen Thanh Tu Collection
 
ANATOMY AND BIOMECHANICS OF HIP JOINT.pdf
ANATOMY AND BIOMECHANICS OF HIP JOINT.pdfANATOMY AND BIOMECHANICS OF HIP JOINT.pdf
ANATOMY AND BIOMECHANICS OF HIP JOINT.pdf
Priyankaranawat4
 
The Diamonds of 2023-2024 in the IGRA collection
The Diamonds of 2023-2024 in the IGRA collectionThe Diamonds of 2023-2024 in the IGRA collection
The Diamonds of 2023-2024 in the IGRA collection
Israel Genealogy Research Association
 
South African Journal of Science: Writing with integrity workshop (2024)
South African Journal of Science: Writing with integrity workshop (2024)South African Journal of Science: Writing with integrity workshop (2024)
South African Journal of Science: Writing with integrity workshop (2024)
Academy of Science of South Africa
 
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UP
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UPLAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UP
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UP
RAHUL
 

Recently uploaded (20)

Digital Artefact 1 - Tiny Home Environmental Design
Digital Artefact 1 - Tiny Home Environmental DesignDigital Artefact 1 - Tiny Home Environmental Design
Digital Artefact 1 - Tiny Home Environmental Design
 
What is Digital Literacy? A guest blog from Andy McLaughlin, University of Ab...
What is Digital Literacy? A guest blog from Andy McLaughlin, University of Ab...What is Digital Literacy? A guest blog from Andy McLaughlin, University of Ab...
What is Digital Literacy? A guest blog from Andy McLaughlin, University of Ab...
 
The History of Stoke Newington Street Names
The History of Stoke Newington Street NamesThe History of Stoke Newington Street Names
The History of Stoke Newington Street Names
 
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...
 
How to Make a Field Mandatory in Odoo 17
How to Make a Field Mandatory in Odoo 17How to Make a Field Mandatory in Odoo 17
How to Make a Field Mandatory in Odoo 17
 
Leveraging Generative AI to Drive Nonprofit Innovation
Leveraging Generative AI to Drive Nonprofit InnovationLeveraging Generative AI to Drive Nonprofit Innovation
Leveraging Generative AI to Drive Nonprofit Innovation
 
writing about opinions about Australia the movie
writing about opinions about Australia the moviewriting about opinions about Australia the movie
writing about opinions about Australia the movie
 
Pengantar Penggunaan Flutter - Dart programming language1.pptx
Pengantar Penggunaan Flutter - Dart programming language1.pptxPengantar Penggunaan Flutter - Dart programming language1.pptx
Pengantar Penggunaan Flutter - Dart programming language1.pptx
 
Liberal Approach to the Study of Indian Politics.pdf
Liberal Approach to the Study of Indian Politics.pdfLiberal Approach to the Study of Indian Politics.pdf
Liberal Approach to the Study of Indian Politics.pdf
 
How to Build a Module in Odoo 17 Using the Scaffold Method
How to Build a Module in Odoo 17 Using the Scaffold MethodHow to Build a Module in Odoo 17 Using the Scaffold Method
How to Build a Module in Odoo 17 Using the Scaffold Method
 
Reimagining Your Library Space: How to Increase the Vibes in Your Library No ...
Reimagining Your Library Space: How to Increase the Vibes in Your Library No ...Reimagining Your Library Space: How to Increase the Vibes in Your Library No ...
Reimagining Your Library Space: How to Increase the Vibes in Your Library No ...
 
NEWSPAPERS - QUESTION 1 - REVISION POWERPOINT.pptx
NEWSPAPERS - QUESTION 1 - REVISION POWERPOINT.pptxNEWSPAPERS - QUESTION 1 - REVISION POWERPOINT.pptx
NEWSPAPERS - QUESTION 1 - REVISION POWERPOINT.pptx
 
MARY JANE WILSON, A “BOA MÃE” .
MARY JANE WILSON, A “BOA MÃE”           .MARY JANE WILSON, A “BOA MÃE”           .
MARY JANE WILSON, A “BOA MÃE” .
 
Présentationvvvvvvvvvvvvvvvvvvvvvvvvvvvv2.pptx
Présentationvvvvvvvvvvvvvvvvvvvvvvvvvvvv2.pptxPrésentationvvvvvvvvvvvvvvvvvvvvvvvvvvvv2.pptx
Présentationvvvvvvvvvvvvvvvvvvvvvvvvvvvv2.pptx
 
clinical examination of hip joint (1).pdf
clinical examination of hip joint (1).pdfclinical examination of hip joint (1).pdf
clinical examination of hip joint (1).pdf
 
BÀI TẬP BỔ TRỢ TIẾNG ANH LỚP 9 CẢ NĂM - GLOBAL SUCCESS - NĂM HỌC 2024-2025 - ...
BÀI TẬP BỔ TRỢ TIẾNG ANH LỚP 9 CẢ NĂM - GLOBAL SUCCESS - NĂM HỌC 2024-2025 - ...BÀI TẬP BỔ TRỢ TIẾNG ANH LỚP 9 CẢ NĂM - GLOBAL SUCCESS - NĂM HỌC 2024-2025 - ...
BÀI TẬP BỔ TRỢ TIẾNG ANH LỚP 9 CẢ NĂM - GLOBAL SUCCESS - NĂM HỌC 2024-2025 - ...
 
ANATOMY AND BIOMECHANICS OF HIP JOINT.pdf
ANATOMY AND BIOMECHANICS OF HIP JOINT.pdfANATOMY AND BIOMECHANICS OF HIP JOINT.pdf
ANATOMY AND BIOMECHANICS OF HIP JOINT.pdf
 
The Diamonds of 2023-2024 in the IGRA collection
The Diamonds of 2023-2024 in the IGRA collectionThe Diamonds of 2023-2024 in the IGRA collection
The Diamonds of 2023-2024 in the IGRA collection
 
South African Journal of Science: Writing with integrity workshop (2024)
South African Journal of Science: Writing with integrity workshop (2024)South African Journal of Science: Writing with integrity workshop (2024)
South African Journal of Science: Writing with integrity workshop (2024)
 
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UP
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UPLAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UP
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UP
 

Avaya esna tech uc cloud v team sales training 02082012 final w feature matrix

  • 1. Unifying Communications with Cloud-based Applications in Higher Education Avaya Vertical vTeam call – February 8, 2012
  • 2. Gavin Lee, GovEd Industry Verticals, Director Business Development David Ballins, Director of Channels, North America ESNA Technologies © 2012 Avaya Inc. All rights reserved. 2
  • 3. What you will Learn Today  Huge UC opportunity for Avaya due to emerging adoption of cloud-based applications in higher education  Understand the industry drivers and issues  Avaya/Esnatech joint sales offerings  How you can find and attack opportunities  What sales resources are available to you for this opportunity © 2012 Avaya Inc. All rights reserved. 3
  • 4. Industry Status, Drivers, Challenges © 2012 Avaya Inc. All rights reserved. 4
  • 5. Headlines January 23, 2012 December 14, 2011 State Higher Education Keeping higher education Spending Sees Big Decline within reach MIAMI — State funding for higher education has College costs are rising faster than the cost of declined because of a slow recovery from the recession living, even faster than medical expenses, and the end of federal stimulus money, according to a according to a recent report from the College study released Monday. Board. Clearly, students and families have a Overall, spending declined by some $6 billion, or nearly reason to wonder what’s driving these costs and 8 percent, over the past year, according to the annual what, if anything can be done to control. Grapevine study by the Center for the Study of Education Policy at Illinois Google, Microsoft do battle in, for May 25, 2011 the cloud Google has locked horns with Microsoft in a high-stakes showdown to dominate what could be the next great mother lode of Internet-derived profits. Each is seeking to attract businesses to lease its hosted versions of essential communications and office programs, instead of maintaining these basic tools in house. © 2012 Avaya Inc. All rights reserved. 5
  • 6. Why are Colleges and Universities Moving to the Cloud?  Budget pressures  The need to become more innovative  Enhancing student and faculty collaboration  Enhancing student and faculty services by upgrading email and calendaring applications over less capable legacy applications.  Focusing IT staff on core competencies © 2012 Avaya Inc. All rights reserved. 6
  • 7. Cloud Adoption in Higher Education High Clouds ERP ERP & High Performance Computing (HPC) HPC CRM Middle Clouds CRM & LMS LMS Low Clouds Email/ Mail & Calendar Calendaring 0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% Source: 2011 National Survey of IT in US Higher Education, Campus Computing, October 2011 © 2012 Avaya Inc. All rights reserved. 7
  • 8. Source: 2011 National Survey of IT in US Higher Education, Campus Computing, October 2011 © 2012 Avaya Inc. All rights reserved. 8
  • 9. Source: 2011 National Survey of IT in US Higher Education, Campus Computing, October 2011 © 2012 Avaya Inc. All rights reserved. 9
  • 10. The Issue and Impact to Unified Communications  100% CPE or 100% Hosted Scenario Seamless integration © 2012 Avaya Inc. All rights reserved. 10
  • 11. The Issue and Impact to Unified Communications  100% CPE or 100% Hosted Scenario Seamless integration  Hybrid CPE and Cloud (email & calendaring) Capabilities split between CPE and Cloud, fragmented communications Cloud email Calendar Presence fragmented IM CPE © 2012 Avaya Inc. All rights reserved. 11
  • 12. The Issue and Impact to Unified Communications  100% CPE or 100% Hosted Scenario Seamless integration  Hybrid CPE and Cloud (email & calendaring) Avaya + Esnatech Cloud CPE Seamless integration © 2012 Avaya Inc. All rights reserved. 12
  • 13. Solution Overview © 2012 Avaya Inc. All rights reserved. 13
  • 14. Esnatech Can Help  Reputable company with a 22 year Validated Avaya Partner history  Experienced with Carrier Grade customers Partner since 2005  Validated with all major voice vendors  Thousands of certified engineers  Sold in more than 25 countries Master Esnatech Distributor  More than 1,000 reseller partners since 2009  Sold directly by major manufacturers  Largest installation of UC in North America © 2012 Avaya Inc. All rights reserved. 14
  • 15. Esnatech Unifying Communications in Higher Education Cloud Voice Cloud Applications fsdfgfgsdffd ftggegetrer gadfsdfasfd asd Business PBXs Applications Mobile OS © 2012 Avaya Inc. All rights reserved. 15
  • 16. Office LinX Bridging Enterprise Infrastructure, To Groupware, Cloud and SaaS Services © 2012 Avaya Inc. All rights reserved. 16
  • 17. Esnatech Offers a Comprehensive Suite of UC Integrated with Google Apps Unified Messaging UC Web Services Integrates with any phone system to deliver Both desktop and web gadgets enable full voice and fax access from email dialing, presence and corporate phone search applications; ability to access email over the functionality from any OS or browser. phone. Fax Services Rich Phone Presence Integrated fax services for fax messaging and Integrated phone presence with Google Talk, outbound faxing from any application Skype, MSN, OCS to see who is on or off including web applications. the phone and initiate click to dial from a phone extension. Mobile Phone PBX Integration Integrate Android, IOS, Blackberry and Calendar Integrated Mobility Windows 7 devices with existing phone Personal, shared and public calendars system and PBX for station to station dialing integrated with your phone voice mail and inbound and outbound calling of greetings and mobility settings for find me enterprise PBX. follow me functionality. Speech Access to Apps Knowledge Screen Pops Navigate Contacts, Calendar, and email over Desktop look up using Google or Windows the phone leveraging DTMF and speech Live search based on incoming caller ID and commands for offline hands-free access to name to provide ad-hoc call center email accounts. functionality. © 2012 Avaya Inc. All rights reserved. 17
  • 18. DevConnect Compliance Tested Solution Compliance Tested Avaya Platform Release With CS 1000 using Avaya Aura® Office-LinX 7.5/6.1 Session Manager Office-LinX With CS 1000 7.5 Avaya Aura® Communication Office-LinX Manager using Avaya Aura® SIP 5.2/5.2 Enablement Services Office-LinX With BCM 50/450 6.0 Avaya Aura® Session Manager with Office-LinX Avaya Aura® Communication 6.0/6.0 Manager Office-LinX Voice Mail, Automated Attendant, and IP Office 3.2 (17) Speech Enabled AA Source: https://devconnect.avaya.com/dc/Public/WebListings/v2/CompanyWebListing.aspx?CompanyId=1679 © 2012 Avaya Inc. All rights reserved. 18
  • 19. Esnatech Office-LinX™ and Office-LinX™ Cloud Connect Edition Solution Feature Comparison © 2012 Avaya Inc. All rights reserved. Source: Esnatech 2/14/2012 19
  • 20. Case Study © 2012 Avaya Inc. All rights reserved. 20
  • 21. Park University  Challenges/Issues – Inconsistent communications – Outdated legacy Nortel voice (rls. 3) – Customer service – Adopted tech plan to advance academic and administrative functions 43 campus centers  Solution across 21 states and – Avaya UC, CC and Data Networking online – Esnatech Office-LinX for messaging and 24,100 students presence information into Outlook and Google Apps – NACR 5 year maintenance (co-delivered)  Benefit – Consistent nationwide, 4 digit dialing – Customer service enhanced, reduce costs © 2012 Avaya Inc. All rights reserved. 21
  • 22. Sales Support and Sales Resources © 2012 Avaya Inc. All rights reserved. 22
  • 23. Key Contacts and More Information Esna Technical Esna Channel Avaya GovEd Support Support John Biancucci David Ballins Gavin Lee johnb@esna.com davidb@esna.com glee@avaya.com (905) 707-4613 (905) 707-4175 esnatech.com/landing/avaya.htm twitter.com/poweredbyesnauc uc4googleapps.com facebook.com/unifiedcommunication plus.esna.com youtube.ca/ucommunicate © 2012 Avaya Inc. All rights reserved. 23
  • 24. Avaya and ESNA Webinar Title: Is Your Institution Moving Your Email to the Cloud When: February 22, 2012 Time: 1:00 PM ET/10 AM PT Registration: http://info.esnatech.com/avayaedu/ Event Summary: This webinar will cover how to: • Connect to key applications in the Google Apps cloud, including hosted email, shared calendars, shared documents, and collaborative websites • Seamlessly integrate your existing telephony system with Google Apps, without the need to add hardware • Increase collaboration and productivity among faculty and students while also lowering costs © 2012 Avaya Inc. All rights reserved. 24