3. False Promises
Failed Integrations
Costly Deployments
2009 Adobe Systems Incorporated. All Rights Reserved.
4. New Class Of Problems in the Enterprise
Measuring and customizing
Dynamic context shifting
Embracing users, real users
2009 Adobe Systems Incorporated. All Rights Reserved.
5. The Moment of Truth
2009 Adobe Systems Incorporated. All Rights Reserved.
6. Birth of a New Generation of Enterprise Applications
Customer Interaction Solutions
2009 Adobe Systems Incorporated. All Rights Reserved.
7. The Future of Customer Interactions
A Healthcare Vi i D
H lth Vision Demonstration
t ti
2009 Adobe Systems Incorporated. All Rights Reserved.
8. Key Enablers
Client + Cloud Social Computing
g Device + Desktop
2009 Adobe Systems Incorporated. All Rights Reserved.
9. Adobe’s Proven Success
Rich Internet
Ri h I t t
Applications
DDRESSABLE MARKETS
Interactive
Media/
Websites
AD E
Electronic
Documents
Publishing
2009 Adobe Systems Incorporated. All Rights Reserved.
10. The Next Wave
Rich Internet
Ri h I t t
Applications
Engaging
Experiences
E i
Interactive
Media/
Websites
Electronic
Documents
Publishing
2009 Adobe Systems Incorporated. All Rights Reserved.
11. The Next Wave
Rich Internet
Ri h I t t
Applications
MULTISCREEN CONTENT AND APPLICATIONS
Engaging
Experiences
E i
Interactive
Media/
Websites
TOOLS & SERVERS &
CLIENTS
FRAMEWORK SERVICES
Electronic
Documents
Publishing
2009 Adobe Systems Incorporated. All Rights Reserved.
12. Acrobat Connect Pro News
Universal Voice
InterCall Integration
Secure Desktop Sharing
Acrobat Connect Pro Webcast
Multiple Deployment Options
2009 Adobe Systems Incorporated. All Rights Reserved.
13. LiveCycle ES2 News
LiveCycle Mosaic ES2
LiveCycle Collaboration
Service
LiveCycle Launchpad ES2
LiveCycle Workspace ES2 Mobile
Plug-in for Flash Builder 4
Production in the Cloud
2009 Adobe Systems Incorporated. All Rights Reserved.