Agility and Productivity: How to Leverage Mobility and Cloud Computing for Business Benefit

Let’s understand
what about

Cloud & Mobility

is good for IT

AND the business

© 2011 PSC Group, LLC

IT is too
Expensive

2010

The Internet My computer

is slow

Crashed!

2010

What do I have no idea
you guys what you are
do all day?

saying

2010

Pace of Change

Why doesn’t
this work on I need it
my iPhone 7!

NOW!

2010

Businesses are
working with less
staff and are under
tremendous
pressure to be as
efﬁcient as
possible… even as
activity increases.


Product lifecycles
are ever shorter,
inventory is leaner,
competition drives
the need to
respond quicker.
Ubiquitous
connectivity and
lack of planning
foster a rushed
environment.


Mistakes of over-
commoditizing are
showing signs of
pain, but the need
to obtain valued
products/services
at competitive
prices remain.
How many call
centers are moving
back to the US?


Failure at a
business and
personal level is a
tremendous fear.
Companies are
risk-averse and
need overwhelming
proof before any
project is justiﬁed.


Work is being done
at home, in the car,
at Starbucks, on
vacation. Reports
are being delivered
via iPhone and
SMS. Information
needs to be relative
to where I am and
what I’m doing for
it to be useful.


There isn’t much
cost cutting left to
do. Even though
we are still not in
growth mode all
that is left to do is
prepare for it.
This is a HUGE
opportunity for
companies that
prepare in advance.


People are jaded.
Nobody wants to
be sold anything.
People gravitate
toward pragmatic
and transparently
obvious solutions.
The days of the
sell-job are over.
It’s Joe Friday – just
the facts ma’am.


It’s no longer
acceptable to
deliver something
that isn’t pretty or
polished. B2B &
internal apps. are
under Design and
Usability scrutiny.
Consumer products
are setting
expectations for
business solutions.


It’s all about

WISDOM

predicting the
KNOWLEDGE

Future

INFORMATION

The VELOCITY
Observing the Present

of Information is Increasing

processing the Past


AGILITY


v  Spending your time in the right places and on the
right things

v  Providing information to your customers in a
timely manner

v  Responding to your customers’ needs in a timely
manner

v  Providing information to your customers at the
RIGHT time


v  Spending your time in the right places and on the
right things

v  Providing information to your customers in a
AGILITY = f (TIME
timely manner

x (location, information, etc.))
v  Responding to your customers’ needs in a timely
manner

v  Providing information to your customers at the
RIGHT time


PRODUCTIVITY


FOCUS

Only do what ONLY you can do

Get IT Done!

Do NOT confuse Activity for Achievement

It’s all about TIME

Business Velocity + Half-Life of Information

Rampant Consumerism

Intuitive usability is no longer nice to have


Who’s doing this?


Who’s doing this?

v  B2B Services Organization: Using Open
Source , Agile and extensive UX to deliver customer
applications that are highly contextual and interactive.

v  B2B Field Service Organization: Extensive
process and UX design to create the next generation
ﬁeld-service business applications.

v  Consumer Product Company: Using iPhone
application to provide a better product experience.


Opportunity Cost

Where could I better spend scarce resources

Sunk Cost

What’s done is done – NO RETURNS

Incremental Value

How does this decision get me one step

Time Value of Money

Intuitive usability is no longer nice to have


v  When you want….

v  And you don’t…

‣  Instant On/Off

‣  Need to touch it

‣  Linear Scalability

‣  Need to scale

‣  Prefer Expense vs. Capital

‣  Need to stay current

‣  Not a critical business value add

‣  Need more storage

‣  Skills not in house

‣  Want to affect stafﬁng

‣  Jettison upgrade projects

‣  Have better things to do

‣  Focus on Value

‣  Need more time in the day


Linear vs. Step Spending

30

25

20

15

Linear

Step

10

Real

5

0


A Private Cloud is just
Outsourcing Infrastructure


PaaS

Cloud Computing

Virtualization

SaaS

Low Support Models

Predictable Sustainability


2010

Strategic Technologies for

1)  Cloud Computing

6)  Social Analytics

2)  Mobile Applications & 7)  Context– Aware
Media Tablets

Computing

3)  Social Communications 8)  Storage Class Memory

& Collaboration

9)  Ubiquitous Computing

4)  Video

10)  Fabric-Based
5)  Next Generation Infrastructure &
Analytics

Computers


Strategic Technologies for

1)  Media Tablets and 5)  App Stores and
Beyond

Marketplaces

2)  Mobile-Centric 6)  Next-Generation Analytics

Applications and
7)  Big Data *****

Interfaces

8)  In-Memory Computing

3)  Contextual and Social
User Experience

9)  Extreme Low-Energy
Servers

4)  Internet of Things

10)  Cloud Computing


OVERVIEW CIO Project Evaluator
If you wish to learn more about
This simple tool can help you quantify the risk profile of a given project. It is not intended to be used as an innovative & practical ways to
absolute scoring mechanism – if it is it will not work for you. What this tool can be used for - very effectively - is the leverage technology - contact us:
evaluation of incremental or comparative risk between your project alternatives. In time, this tool can also be used
PSC Group, LLC
to see if your average risk profile is migrating lower or higher. This can be indicative of changing business Jim Vaselopulos
conditions that are favorable or require attention from a political perspective. Perhaps the most useful application jimv@psclistens.com
of this tool is how it can be used to verify that you are entering each project having considered the fundamentals. 847.517.7200
In this way, you can ensure that you are having the proper business dialogue at the onset of each investment. www.psclistens.com

2009
WORKSHEET CIOprojeval.revA CIO Project Evaluator

What is this Project’s PROJECT NAME

Risk Profile? effective executives focus only on tasks that move their company forward;
everything else can wait!

10 The project has a significant ROI 10 No defined objectives for a win Positives (+) Negatives (-)
10 It helps grow the business 10 No supportive business sponsor
10x 10x
10 Is budgeted for success 10 Addresses a symptom not a cause

5 It helps the company scale profitably 5 Limited impact to line of business 5x 5x
!"#$"%#&' (%!'#)*+*,-)'(.)/0'1-)2*3-4/' A?% 3.0% :#$"% -.% *)&/'% 2./)% &;.0-%
5 It lowers business risk (interruption) 5 Requires cultural change for adoption #''.<&D<)% S% ,/&(D(&*% :&3$% -.%
!"#$%#$%&%'#()%*#+*)%,#(-./#&*%-"&-%,*.-$%.0-%-")%$-&'1&/1%)(.'.2#(%(3(*)%450**%6&/7)-85)&/%6&/7)-9%#'%&%:&3%-"&-%"&$%;))'%/)()#<)1%:)**=%%%!")%#1)&%")/)%#$%-.%0$)%-"#$%1#&>/&2%-.%,*.-%.0-%/)&1#*3%
2x 2x &((),-)1%,&+)/'$%#'%-")%-3,#(&*%;0$#')$$%(3(*)%#'%./1)/%-.%#**0$-/&-)%:")'%#-%#$%;)$-%-.%#'<)$-%#'%()/-&#'%-3,)$%.?%,/.@)(-$=% % %A-%$".0*1%;)%'.-)1%-"&-%-")%1#&>/&2%A$%'.-%-.%$(&*)%#'%-"&-%-")%50**%
*)<)/&>)%-)("'.*.>3%T%(.'-&(-%0$U%

5 Does not require rollout or re-training 5 Duration > stability of business process 2&/7)-%&,,)&/$%-.%;)%&$%*.'>%&$%-")%5)&/%2&/7)-%B%:"#("%#$%'.-%-3,#(&*=% %C"&-%#$%-.%;)%*)&/')1%?/.2%-"#$%,#(-0/)%#$%-"&-%-")%D2)%$,)'-%:"#*)%-")%;0$#')$$%#$%'.-%;)"&<#'>%#'%&%E#$7%F<)/$)%
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0'1)/-&7)'=%%P'?./-0'&-)*3Q%D2#'>%#$%>)')/&**3%,../%;)(&0$)%2&'3%.?%-")%,/.@)(-$%/)R0)$-)1%10/#'>%-")%JFI!%,)/#.1%/)R0#/)%;0$#')$$%#'<.*<)2)'-%&-%&%D2)%:")'%-")3%"&<)%-")%*)&$-%&2.0'-%
2 It helps retain key employees/assets 2 Can not quantify success 1x 1x .?%&<&#*&;*)%/)$.0/()$=%%A-%#$%".,)1%-"&-%-"#$%1#&>/&2%:#**%")*,%?.$-)/%;)+)/%1#$(0$$#.'$%:#-"%-")%;0$#')$$%/)>&/1#'>%#'<)$-2)'-%(.'$#1)/&D.'$%&-%&%D2)%:")'%-")3%:#**%3#)*1%2)&'#'>?0*%("&'>)=%
YZ[=][=[^__%
:::=,$(*#$-)'$=(.2%

2 Business process is well understood 2 Unrealistic expectations anywhere

2 Is using proven technology 2 No time/budget for POC or discovery
-
RISK PROFILE
1 Lowers IT costs 1 It’s work outside your comfort zone

1 Is mandated or for compliance 1 Using newer technology © 2008 Copyright PSC Group, LLC
http://www.psclistens.com
Based on the designs of David Seah
1 Good for morale 1 Getting there will be unpleasant http://www.davidseah.com

2009
WORKSHEET CIOprojeval.revA CIO Project Evaluator

What is this Project’s PROJECT NAME

Risk Profile? effective executives focus only on tasks that move their company forward;
everything else can wait!

10 The project has a significant ROI 10 No defined objectives for a win Positives (+) Negatives (-)
10 It helps grow the business 10 No supportive business sponsor
10x 10x
10 Is budgeted for success 10 Addresses a symptom not a cause

5 It helps the company scale profitably 5 Limited impact to line of business 5x 5x

5 It lowers business risk (interruption) 5 Requires cultural change for adoption
2x 2x
5 Does not require rollout or re-training 5 Duration > stability of business process

2 It helps retain key employees/assets 2 Can not quantify success 1x 1x

2 Business process is well understood 2 Unrealistic expectations anywhere

2 Is using proven technology 2 No time/budget for POC or discovery
-
RISK PROFILE `%^__a%bIc%d/.0,Q%GGc%

1 Lowers IT costs 1 It’s work outside your comfort zone

1 Is mandated or for compliance 1 Using newer technology © 2008 Copyright PSC Group, LLC
http://www.psclistens.com
Based on the designs of David Seah
1 Good for morale 1 Getting there will be unpleasant http://www.davidseah.com


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