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Vietnam
Portrait
2020
Boost Business by Insights and Technology
Introduction
Vietnam is one of Southeast Asia’s most beautiful countries with over 90 millions population. Vietnam economy has
been developing over past 30 years with many achievements and became one of top countries attracting FDI in Asia
Pacific. Even Covid-19 pandemic has attached Vietnam economy, however under the intelligent management, we have
controled well the pandemic and push the economy grow again.
ASHAVI has consolidated insights from different source of data, providing you the prospect of Vietnam economy
beside pandemic impact.
We hope you find useful information in this book.
If you want deeper understanding and market analysis, contact us for more details.
3
VIETNAM BRIEFLY
Boost Business by Insights and Technology
Vietnam at a glance
5
Ho Chi Minh city
⚫ Population: 8.993 mil
⚫ Male vs. Female: 49:50
⚫ Household: 2,558 mil
Hanoi
⚫ Population: 8,054 mil
⚫ Male vs. Female: 50-50
⚫ Household: 2,224 mil
Vietnam Population
96,208,984 people
26,870,079 Household
Source: GSO 2019, 2018
49.8% Male
50.2% Female
Hoàng Sa
Trường Sa
34.43 % Urban
65.57% Rural
77.5% adult >15 yrs married
Get married 1st time:
27 yrs (Male)
23 yrs (Female)
Family Size:
3.6 members
88% labor force in
total population
Boost Business by Insights and Technology
Vietnam GDP
6
Vietnam’s economic is bright thanks to the stable growth over last decade
Source: tradingeconomics.com, GSO, populationpyramid.net
106.0 115.9
135.5
155.8
171.2
186.2 193.2
205.3
223.8
245.2
261.9
5.4
6.4 6.2
5.2 5.4
6.0
6.7
6.2
6.8 7.1 7.0
6.7
9.2
18.7
9.1
6.6
4.1
0.6
2.7
3.5 3.5
2.8
0.0
2.0
4.0
6.0
8.0
10.0
12.0
14.0
16.0
18.0
20.0
0.0
50.0
100.0
150.0
200.0
250.0
300.0
350.0
400.0
450.0
500.0
2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019
GDP (current Billions US$) GDP growth (annual %) Inflation, consumer prices (annual %)
Boost Business by Insights and Technology
Vietnam Education & Occupation
7
Nearly half graduate at least high school and ¾ labour force work with special skill set, knowledge
Below Primary
school, 9.8
Primary school,
21.4
Secondary high
school, 32.3
High school,
17.3
Vocational/
College/ or
similar, 9.9
University and
above, 9.3
Highest Education of Vietnamese, 2019
Source: GSO, 2019
Occupation level, 2019
Director/
Leader, 0.8
Senior Level,
7.5
Middle
Level, 2.8
Employee,
1.8
Sales,
security,
clerk, 18.3
Argiculturial
occupation,
7.9
Skill workers,
14.5
Mechanic,
professional
workers,
13.2
Simple hand-
power
workers,
33.2
Boost Business by Insights and Technology
Wealth and convenience in house
8
9/10 Vietnamese stable with own houses, and cozy with home appliances, electronic products
Computer
(Desktop &
Laptop)
30.7%
Car
5.7%
Household have
internet connection
60%
Smart phone/
Tablet
45%
Air Conditioner
31.4%
Source: vnta.gov.vn, GSO 2019, Kinhtedothi.vn
88.1% own houses 11.9% rent houses/ apartment/
non-ownership
Boost Business by Insights and Technology
Vietnam income and expenditure
9
273 USD earnings per month, have saving habits, majority spending for basic ncessities, lifestyle goods
Average monthly income per capita:
273 USD (Y2019)
Source: ceicdata.com, forbesvietnam.com.vn, thanhnien.vn, zingnews.vn
Deloite Consumer Survey 2019
Breakdown of monthly household expenditure
by category
Have
bank
account,
63%
None
bank
account,
37%
4.1% credit card penetration
70% Vietnamese saving money,
81.3 mil registered bank saving
accounts
Basic Necessities,
41%
Lifestyle Goods,
19%
Welfare & Leisure,
12%
Housing &
Transportation, 14%
Consumer
Electronics, 10%
Recreational Goods,
4%
Boost Business by Insights and Technology
Digital Consumption
10
Time for internet access:
6 hours 42’
Time spending on media
Time for social network:
2 hours 33’
Time for TV/ Video on demand:
2 hours 31’
Time for music online:
1 hours 11’
Source: wearesocial,hootsuite
Digital Content Taste
Movie/ Video/ Clip: 95%
Vlogs: 57%
Music: 73%
Popcast: 33%
Radio: 46%
Boost Business by Insights and Technology
Movie tastes
37%
27%
26%
25%
21%
20%
16%
16%
8%
2%
2%
2%
Blockbuster action
Romance
Cartoon, Animation
Family, Social
Crime, Investigation
Horor, thrilling
Historical/ Traditional Costumes
Science Fiction
Comedy, funny
Religious films
Historical, documentary
Advertising
Preferable type of films
US: 66% EU: 48%
Korea: 43% China: 33%
Latin America
26%
Thailand: 25%
Taiwan: 21%
Others:
Japan: 16%, Vietnam:14%
India: 11%
Preferable Movies Origin
Free source (FB, Youtube,
free web): 84%
Paid online website:
32%
Paid app (FPT
play, Netflix, etc):
73%
Paid cable TV,
TV box: 24%
Channel
Source: ASHAVI Research Jun 2020 11
Boost Business by Insights and Technology
Shopping
12
Transaction via cards accounts for
34% and this rate is predicted to
growth 15% by 2021. (2019)
92% feel happy when shopping
84% enjoy walking in store to
find the products
82% planning before shopping
Source: Nielsen Shopping Report 2017, worldline.technology “2019 Global payments trends report
– Vietnam country insight” , Kantar’ Vietnam consumer finance report 2019
Once - A
few times
/ month,
30%
Once /
several
months,
18%
Never /
Rarely,
35%
Weekly
and more,
17%
Online Shopping Frequency
Consumer
electronics
33.6%
Travel
21.6%
Household
goods
14.7%
Clothes
and
apparel
14.3%
Food,
health and
beauty
15.7%
Others
0.1%
Top Online-purchased
Categories
34% 22% 19% 19% 6%
Card Bank transfer Digital wallet Cash Others
Payment method
Boost Business by Insights and Technology
Healthcare behavior
13
Thanks to internet and its advantages, patients increase their expectation and willing to pay high for better
healthcare
Source: Vietnam Consumer Health Behavior 2015, Patient Survey 2019, ASHAVI
Proactive to search
information on internet
Trust and
influenced by
HCPs
Willing to pay
more for
better
healthcare
services
Less patience to wait
and go ahead with
quick treatment
Youth
underestimate
their health but
sacrifice for
their kids
Patient Behavior
in new digital 4.0
Boost Business by Insights and Technology
What Vietnamese benefits are important for the future
14
CONVENIENCE TIME SAVING HEALTH WELLNESS
Boost Business by Insights and Technology
What is your strategy to gain more Vietnamese consumer?
15
PRODUCT
INNOVATION
GO DIGITAL BIG DATA,
PREDICTIVE,
SEGMENTATION
IMPROVE
OPERATION
SUPPLY CHAIIN
IMPROVEMENT
Boost Business by Insights &
Technology
Boost Business by Insights and Technology
A Strategic Consultancy for Insights, Technologies & Experts
Vision Mission
Become Top leading
Business Management
Consulting Partners for
Vietnam Enterprises
To boost business by
Insights & Technologies
Philosophy
To connect Brands with
Consumers via Research
& Technology
17
Boost Business by Insights and Technology
Complicated issues/ concerns are answered simply by our way
advise Marketing strategy to
answer WHO & WHAT will be
offered?
Markets
WHAT to sell WHERE to sell
Marketing
Strategy
HOW to sell
aid in Understanding Customers’ Behavior
aid in Marketing strategy &
providing direction on how
to make it happen?
18
Boost Business by Insights and Technology
Our Services
Delivers answers to your business
challenges with multitude market
research approaches
STRATEGIC MARKET RESEARCH
Understands behavioral
information of your interested
profile in social media channels
SOCIAL ENGAGEMENT
Provides marketing & sales leads
for your customer acquisition plan
and targets
LEAD GENERATION
19
Boost Business by Insights and Technology
Our Services (cont.)
Offers cutting edge big data
analytics, retail, marketing analytics
and social media analytics
DATA ANALYTIC
Connects your business objectives
through Android, iOS applications
with customers
MOBILITY
Business Intelligence Dashboards
& KPI based Reporting,
BUSINESS INTELLIGENCE
20
www.ashavi.com
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Vietnamese portrait 2020

  • 2.
  • 3. Boost Business by Insights and Technology Introduction Vietnam is one of Southeast Asia’s most beautiful countries with over 90 millions population. Vietnam economy has been developing over past 30 years with many achievements and became one of top countries attracting FDI in Asia Pacific. Even Covid-19 pandemic has attached Vietnam economy, however under the intelligent management, we have controled well the pandemic and push the economy grow again. ASHAVI has consolidated insights from different source of data, providing you the prospect of Vietnam economy beside pandemic impact. We hope you find useful information in this book. If you want deeper understanding and market analysis, contact us for more details. 3
  • 5. Boost Business by Insights and Technology Vietnam at a glance 5 Ho Chi Minh city ⚫ Population: 8.993 mil ⚫ Male vs. Female: 49:50 ⚫ Household: 2,558 mil Hanoi ⚫ Population: 8,054 mil ⚫ Male vs. Female: 50-50 ⚫ Household: 2,224 mil Vietnam Population 96,208,984 people 26,870,079 Household Source: GSO 2019, 2018 49.8% Male 50.2% Female Hoàng Sa Trường Sa 34.43 % Urban 65.57% Rural 77.5% adult >15 yrs married Get married 1st time: 27 yrs (Male) 23 yrs (Female) Family Size: 3.6 members 88% labor force in total population
  • 6. Boost Business by Insights and Technology Vietnam GDP 6 Vietnam’s economic is bright thanks to the stable growth over last decade Source: tradingeconomics.com, GSO, populationpyramid.net 106.0 115.9 135.5 155.8 171.2 186.2 193.2 205.3 223.8 245.2 261.9 5.4 6.4 6.2 5.2 5.4 6.0 6.7 6.2 6.8 7.1 7.0 6.7 9.2 18.7 9.1 6.6 4.1 0.6 2.7 3.5 3.5 2.8 0.0 2.0 4.0 6.0 8.0 10.0 12.0 14.0 16.0 18.0 20.0 0.0 50.0 100.0 150.0 200.0 250.0 300.0 350.0 400.0 450.0 500.0 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 GDP (current Billions US$) GDP growth (annual %) Inflation, consumer prices (annual %)
  • 7. Boost Business by Insights and Technology Vietnam Education & Occupation 7 Nearly half graduate at least high school and ¾ labour force work with special skill set, knowledge Below Primary school, 9.8 Primary school, 21.4 Secondary high school, 32.3 High school, 17.3 Vocational/ College/ or similar, 9.9 University and above, 9.3 Highest Education of Vietnamese, 2019 Source: GSO, 2019 Occupation level, 2019 Director/ Leader, 0.8 Senior Level, 7.5 Middle Level, 2.8 Employee, 1.8 Sales, security, clerk, 18.3 Argiculturial occupation, 7.9 Skill workers, 14.5 Mechanic, professional workers, 13.2 Simple hand- power workers, 33.2
  • 8. Boost Business by Insights and Technology Wealth and convenience in house 8 9/10 Vietnamese stable with own houses, and cozy with home appliances, electronic products Computer (Desktop & Laptop) 30.7% Car 5.7% Household have internet connection 60% Smart phone/ Tablet 45% Air Conditioner 31.4% Source: vnta.gov.vn, GSO 2019, Kinhtedothi.vn 88.1% own houses 11.9% rent houses/ apartment/ non-ownership
  • 9. Boost Business by Insights and Technology Vietnam income and expenditure 9 273 USD earnings per month, have saving habits, majority spending for basic ncessities, lifestyle goods Average monthly income per capita: 273 USD (Y2019) Source: ceicdata.com, forbesvietnam.com.vn, thanhnien.vn, zingnews.vn Deloite Consumer Survey 2019 Breakdown of monthly household expenditure by category Have bank account, 63% None bank account, 37% 4.1% credit card penetration 70% Vietnamese saving money, 81.3 mil registered bank saving accounts Basic Necessities, 41% Lifestyle Goods, 19% Welfare & Leisure, 12% Housing & Transportation, 14% Consumer Electronics, 10% Recreational Goods, 4%
  • 10. Boost Business by Insights and Technology Digital Consumption 10 Time for internet access: 6 hours 42’ Time spending on media Time for social network: 2 hours 33’ Time for TV/ Video on demand: 2 hours 31’ Time for music online: 1 hours 11’ Source: wearesocial,hootsuite Digital Content Taste Movie/ Video/ Clip: 95% Vlogs: 57% Music: 73% Popcast: 33% Radio: 46%
  • 11. Boost Business by Insights and Technology Movie tastes 37% 27% 26% 25% 21% 20% 16% 16% 8% 2% 2% 2% Blockbuster action Romance Cartoon, Animation Family, Social Crime, Investigation Horor, thrilling Historical/ Traditional Costumes Science Fiction Comedy, funny Religious films Historical, documentary Advertising Preferable type of films US: 66% EU: 48% Korea: 43% China: 33% Latin America 26% Thailand: 25% Taiwan: 21% Others: Japan: 16%, Vietnam:14% India: 11% Preferable Movies Origin Free source (FB, Youtube, free web): 84% Paid online website: 32% Paid app (FPT play, Netflix, etc): 73% Paid cable TV, TV box: 24% Channel Source: ASHAVI Research Jun 2020 11
  • 12. Boost Business by Insights and Technology Shopping 12 Transaction via cards accounts for 34% and this rate is predicted to growth 15% by 2021. (2019) 92% feel happy when shopping 84% enjoy walking in store to find the products 82% planning before shopping Source: Nielsen Shopping Report 2017, worldline.technology “2019 Global payments trends report – Vietnam country insight” , Kantar’ Vietnam consumer finance report 2019 Once - A few times / month, 30% Once / several months, 18% Never / Rarely, 35% Weekly and more, 17% Online Shopping Frequency Consumer electronics 33.6% Travel 21.6% Household goods 14.7% Clothes and apparel 14.3% Food, health and beauty 15.7% Others 0.1% Top Online-purchased Categories 34% 22% 19% 19% 6% Card Bank transfer Digital wallet Cash Others Payment method
  • 13. Boost Business by Insights and Technology Healthcare behavior 13 Thanks to internet and its advantages, patients increase their expectation and willing to pay high for better healthcare Source: Vietnam Consumer Health Behavior 2015, Patient Survey 2019, ASHAVI Proactive to search information on internet Trust and influenced by HCPs Willing to pay more for better healthcare services Less patience to wait and go ahead with quick treatment Youth underestimate their health but sacrifice for their kids Patient Behavior in new digital 4.0
  • 14. Boost Business by Insights and Technology What Vietnamese benefits are important for the future 14 CONVENIENCE TIME SAVING HEALTH WELLNESS
  • 15. Boost Business by Insights and Technology What is your strategy to gain more Vietnamese consumer? 15 PRODUCT INNOVATION GO DIGITAL BIG DATA, PREDICTIVE, SEGMENTATION IMPROVE OPERATION SUPPLY CHAIIN IMPROVEMENT
  • 16. Boost Business by Insights & Technology
  • 17. Boost Business by Insights and Technology A Strategic Consultancy for Insights, Technologies & Experts Vision Mission Become Top leading Business Management Consulting Partners for Vietnam Enterprises To boost business by Insights & Technologies Philosophy To connect Brands with Consumers via Research & Technology 17
  • 18. Boost Business by Insights and Technology Complicated issues/ concerns are answered simply by our way advise Marketing strategy to answer WHO & WHAT will be offered? Markets WHAT to sell WHERE to sell Marketing Strategy HOW to sell aid in Understanding Customers’ Behavior aid in Marketing strategy & providing direction on how to make it happen? 18
  • 19. Boost Business by Insights and Technology Our Services Delivers answers to your business challenges with multitude market research approaches STRATEGIC MARKET RESEARCH Understands behavioral information of your interested profile in social media channels SOCIAL ENGAGEMENT Provides marketing & sales leads for your customer acquisition plan and targets LEAD GENERATION 19
  • 20. Boost Business by Insights and Technology Our Services (cont.) Offers cutting edge big data analytics, retail, marketing analytics and social media analytics DATA ANALYTIC Connects your business objectives through Android, iOS applications with customers MOBILITY Business Intelligence Dashboards & KPI based Reporting, BUSINESS INTELLIGENCE 20