Facebook was the #1 visited website in the US in 2010. 25 billion messages were sent on Twitter last year. All kinds of people, from potential customers to long lost cousins or classmates, are talking with each other and the world through social networks. Shouldn’t you be listening? Can you afford not to?
In this presentation you will learn what social media is, what the major platforms are and how you can leverage them for marketing, customer service, media coverage, or just plain good fun. You will also learn how to measure the effectiveness of your efforts.