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1
AUDITING PHYSICIAN CONTRACTS
WITH MD RANGER
MARCH 2016
WITH ALLISON PULLINS, CMO
2
Agenda:
• Brief introductions
• Why audits are important
• Planning and executing your audit
• Key MD Ranger tools and reports for auditing
3
Our database and subscribers
4
Included in your subscription
Online platform:
• Benchmarks for call, medical direction, administrative services,
leadership positions, hospital-based services, clinical professional
services, and diagnostics
• Contract Data Tool to collect and organize contract data
• Analytic Tools to benchmark internal contracts and total expenditures,
identify compliance issues, compare facilities and analyze
expenditures
• Cost and compliance reports, including an annual Executive Report,
comparing your contracts to MD Ranger benchmarks
• Resources and research to support compliance efforts
• Customer support by experts in physician compensation, FMV
documentation, and compliance
Your host
5
• Nine years experience in healthcare
consulting and technology; specializing
in physician marketing, recruitment,
engagement, compensation, negotiations
• Helps MD Ranger subscribers leverage
data, analyze internal costs and structure
physician contract compliance programs
6
WHY AUDIT?
Uncle Sam says…
• Federalregulations govern physician payments
• Goal is to reduce/eliminate fraud
• Vague language, legal complexity, and physician
relationshipsthemselves can make adherencechallenging
7
Physician Self-Referral Law (AKA Stark
Law)
• Limits certain physician referralsof DHS if a physician or
the physician’sfamily members have a financial
relationship with that entity, unless an exception applies
• Limited to Medicare and Medicaid programs
• Liability statue, so proof of specific intent to violate the
law is not needed
8
Anti-Kickback Statute
• Prohibits the exchange or offer to exchange anything of
value in an effortto induce the referralof health care
services(any items) from any person or provider
• Much more broad than Stark
• Applies to all federalhealth care programs
• Intent must be proven
9
And lastly…. The False Claims Act
• Enacted during the Civil War, the law imposes liability on
people/organizationswho defraud governmentprograms
• Payments to a hospital for servicesthat violate both Stark
and AKS could be subject to penaltiesbecause they
defraud the government
• Allows whistle-blowersto bring qui tam lawsuits and sue
on behalf of federalgovernmentfor both Stark and AKS
violations
10
Penalties steep for non-compliance
• Stark Law: single civil violation could result in a fine of up
to $15,000 for each service, plus overpaymentobligation
and potential for high civil monetary penaltiesassessment
• AKS: single criminalviolation could result in a fine of up
to $25,000 for each service and imprisonment of up to five
years, and even absent of conviction, violators may face
exclusion from federalhealth care programs.
• False Claims Act: amplifies above penalties
11
Internal Audits = strong financial and
compliance controls
• Ensure all contractsare paying “fair” rates
• Identify redundantor excessive contracts
• Find opportunities for efficiency
• Determine appropriateleadership staffing levels
• Benchmark against similar facilities
12
Maintain key physician relationships
• Strong physician relationshipskey to a successful
organization and to promote clinical excellence
• Compensation decisionsimpact physicians immensely: be
deliberate,thoughtful and consistent
• Remember that all physician financialrelationships, even
non-monetary compensation,should have a contractand
FMV documentation
13
Align contracts to overall strategic,
financial, and compliance goals
• Are we on the right track?
• Are there additionalresourcesand support needed to
achieve our organization’sgoals?
• Is our organization taking compliance seriously?
14
15
PLANNING AND EXECUTING
YOUR AUDIT
Goals of an Internal Audit
• Provide overview and oversightof organization-wide
contracting practices
• Uncover potentially non-compliantagreements, and bring
them to the attention of your legal and/or compliance team
• Ensure all agreementshave necessary documentation and
are accurate
• Check for duplicative services
16
Before you begin: current auditing
procedures?
• Determine if your facility or health system has procedural
guidelines for internal audits
• If there are steps in place, read carefully to see if additional
steps need to be considered and if the currentprocess takes
into accountphysician contract-specific needs(such as
Stark violation considerations, AKB risks, etc.)
• Learn what MD Ranger can offer your organization in
terms of auditing (and monitoring) support
17
Check processes
• Review overallcontracting process
• Is time commitment specified in contracts with hourly payment rates?
• Are time records kept and submitted?
• Are contract renewals timely?
• What is the approval process?
• Is FMV documented at the time of approval?
• Review major terms of each contract
• Ask key questions of each contract
• Documentprocess, results, and follow up
• Use MD Ranger for all these steps
18
Know your team and your resources
• Your audit processdepends on your organization
• Previous audits: figure out what worked, what didn’t
• Involve staff with contractoversight responsibility and if
you can, integrate other staff or contractorsto assist
19
If resources are limited…
• No auditing team? No problem!
• You don’t need much infrastructurefor a successful
internal audit—allyou need is MD Ranger
• MD Ranger’sonline platform can support your internal
auditing efforts
20
Executive involvement and support
• A member of the hospital’s executive team is typically
accountablefor the audit
• The individual should have the authority to execute follow
up steps
• Executive should reportthe audit’s results to other hospital
managementand determine if externalaudit is warranted
21
Timing
• Pick an appropriatetime
• Plan enough time to complete the audit
• When do the bulk of your contractscome up for renewal?
22
Project management
• Plan
• Documentthe plan, timeline, and responsibilities of team
members
• Schedule brief check-in meetings to discuss status of the
audit, issues, etc.
23
Recording the auditing process
• Review the entire auditing processand document this
discussion or meeting in full
• Create a file or document to capture your internal process.
Include:
• Memos written by responsible executive or leader
• Minutes from meetings
• Flags and notes
• List of follow up items in one place, as collected from above documents,
notes, memos, and emails
24
Follow up
• Execution and accountability are essential for a successful
audit, which is what makes follow up so important
• Track all next steps in one document; review progress
weekly in the month following the audit and monthly post-
audit
• Good project managementis key
25
Rinse and repeat!
• Perform annualaudits
• Consider monitoring contractsin the future (especially if
you’re a health system)
26
Does your health system need help?
MD Ranger, Inc.
650-692-8873
info@mdranger.com
27

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Auditing Physician Contracts with MD Ranger

  • 1. 1 AUDITING PHYSICIAN CONTRACTS WITH MD RANGER MARCH 2016 WITH ALLISON PULLINS, CMO
  • 2. 2 Agenda: • Brief introductions • Why audits are important • Planning and executing your audit • Key MD Ranger tools and reports for auditing
  • 3. 3 Our database and subscribers
  • 4. 4 Included in your subscription Online platform: • Benchmarks for call, medical direction, administrative services, leadership positions, hospital-based services, clinical professional services, and diagnostics • Contract Data Tool to collect and organize contract data • Analytic Tools to benchmark internal contracts and total expenditures, identify compliance issues, compare facilities and analyze expenditures • Cost and compliance reports, including an annual Executive Report, comparing your contracts to MD Ranger benchmarks • Resources and research to support compliance efforts • Customer support by experts in physician compensation, FMV documentation, and compliance
  • 5. Your host 5 • Nine years experience in healthcare consulting and technology; specializing in physician marketing, recruitment, engagement, compensation, negotiations • Helps MD Ranger subscribers leverage data, analyze internal costs and structure physician contract compliance programs
  • 7. Uncle Sam says… • Federalregulations govern physician payments • Goal is to reduce/eliminate fraud • Vague language, legal complexity, and physician relationshipsthemselves can make adherencechallenging 7
  • 8. Physician Self-Referral Law (AKA Stark Law) • Limits certain physician referralsof DHS if a physician or the physician’sfamily members have a financial relationship with that entity, unless an exception applies • Limited to Medicare and Medicaid programs • Liability statue, so proof of specific intent to violate the law is not needed 8
  • 9. Anti-Kickback Statute • Prohibits the exchange or offer to exchange anything of value in an effortto induce the referralof health care services(any items) from any person or provider • Much more broad than Stark • Applies to all federalhealth care programs • Intent must be proven 9
  • 10. And lastly…. The False Claims Act • Enacted during the Civil War, the law imposes liability on people/organizationswho defraud governmentprograms • Payments to a hospital for servicesthat violate both Stark and AKS could be subject to penaltiesbecause they defraud the government • Allows whistle-blowersto bring qui tam lawsuits and sue on behalf of federalgovernmentfor both Stark and AKS violations 10
  • 11. Penalties steep for non-compliance • Stark Law: single civil violation could result in a fine of up to $15,000 for each service, plus overpaymentobligation and potential for high civil monetary penaltiesassessment • AKS: single criminalviolation could result in a fine of up to $25,000 for each service and imprisonment of up to five years, and even absent of conviction, violators may face exclusion from federalhealth care programs. • False Claims Act: amplifies above penalties 11
  • 12. Internal Audits = strong financial and compliance controls • Ensure all contractsare paying “fair” rates • Identify redundantor excessive contracts • Find opportunities for efficiency • Determine appropriateleadership staffing levels • Benchmark against similar facilities 12
  • 13. Maintain key physician relationships • Strong physician relationshipskey to a successful organization and to promote clinical excellence • Compensation decisionsimpact physicians immensely: be deliberate,thoughtful and consistent • Remember that all physician financialrelationships, even non-monetary compensation,should have a contractand FMV documentation 13
  • 14. Align contracts to overall strategic, financial, and compliance goals • Are we on the right track? • Are there additionalresourcesand support needed to achieve our organization’sgoals? • Is our organization taking compliance seriously? 14
  • 16. Goals of an Internal Audit • Provide overview and oversightof organization-wide contracting practices • Uncover potentially non-compliantagreements, and bring them to the attention of your legal and/or compliance team • Ensure all agreementshave necessary documentation and are accurate • Check for duplicative services 16
  • 17. Before you begin: current auditing procedures? • Determine if your facility or health system has procedural guidelines for internal audits • If there are steps in place, read carefully to see if additional steps need to be considered and if the currentprocess takes into accountphysician contract-specific needs(such as Stark violation considerations, AKB risks, etc.) • Learn what MD Ranger can offer your organization in terms of auditing (and monitoring) support 17
  • 18. Check processes • Review overallcontracting process • Is time commitment specified in contracts with hourly payment rates? • Are time records kept and submitted? • Are contract renewals timely? • What is the approval process? • Is FMV documented at the time of approval? • Review major terms of each contract • Ask key questions of each contract • Documentprocess, results, and follow up • Use MD Ranger for all these steps 18
  • 19. Know your team and your resources • Your audit processdepends on your organization • Previous audits: figure out what worked, what didn’t • Involve staff with contractoversight responsibility and if you can, integrate other staff or contractorsto assist 19
  • 20. If resources are limited… • No auditing team? No problem! • You don’t need much infrastructurefor a successful internal audit—allyou need is MD Ranger • MD Ranger’sonline platform can support your internal auditing efforts 20
  • 21. Executive involvement and support • A member of the hospital’s executive team is typically accountablefor the audit • The individual should have the authority to execute follow up steps • Executive should reportthe audit’s results to other hospital managementand determine if externalaudit is warranted 21
  • 22. Timing • Pick an appropriatetime • Plan enough time to complete the audit • When do the bulk of your contractscome up for renewal? 22
  • 23. Project management • Plan • Documentthe plan, timeline, and responsibilities of team members • Schedule brief check-in meetings to discuss status of the audit, issues, etc. 23
  • 24. Recording the auditing process • Review the entire auditing processand document this discussion or meeting in full • Create a file or document to capture your internal process. Include: • Memos written by responsible executive or leader • Minutes from meetings • Flags and notes • List of follow up items in one place, as collected from above documents, notes, memos, and emails 24
  • 25. Follow up • Execution and accountability are essential for a successful audit, which is what makes follow up so important • Track all next steps in one document; review progress weekly in the month following the audit and monthly post- audit • Good project managementis key 25
  • 26. Rinse and repeat! • Perform annualaudits • Consider monitoring contractsin the future (especially if you’re a health system) 26
  • 27. Does your health system need help? MD Ranger, Inc. 650-692-8873 info@mdranger.com 27