The document discusses the feedback the author received from audience surveys and focus groups at various stages of creating a music video and album. The author conducted multiple surveys to determine the target demographic, understand preferences around music video elements, and refine the video based on feedback. Feedback indicated needing clearer messaging, better flow between scenes, and removal of confusing elements. The revised video tested positively. Feedback also improved the album digipak design, going from unprofessional to clear, cohesive and appealing based on a second round of images. The author found audience research invaluable for gaining outside perspective and improving the work.