The document summarizes a workshop on co-designing public services between citizens and the local government. It describes the workshop structure which included introductions, participant presentations, group experiments, and discussions. Three examples of alternative citizen-led initiatives are provided: 1) An active seniors association that co-designed housing for the elderly. 2) An urban design research initiative that created a shared space for citizen-government experiments. 3) A citizen recycling initiative that established recycling points and encouraged upcycling. The workshop explored how to better facilitate citizen-government cooperation through experimental and transparent approaches.
Deliverables that Clarify, Focus, and Improve DesignBen Peachey
A talk given at the 2002 Annual Conference of the Usability Professionals' Association
Authors: Richard Fulcher, Bryce Glass, Matt Leacock
"The representations we choose for UI design affect both how we think about the design and how others understand it. Concept maps, wireframes, storyboards, and flow-maps speak to different audiences at different stages of the development cycle. This presentation provides examples of these documents and a toolkit for producing them."
source, examples and resources can be found at: http://leacock.com/deliverables/
CityVerve Human Centred Design InductionDrew Hemment
CityVerve Human Centred Design, Induction Workshop, 27 July 2016
Selection of slides from the Human Centred Design induction workshop for project teams with whom FutureEverything will be working in CityVerve.
Authors: Drew Hemment, Simone Carrier, Matt Skinner
Open Prototyping - An early stage process modelDrew Hemment
An early stage process model for open prototyping – Version 1.0.
FutureEverything has developed a model we call open prototyping. Our labs create concepts and prototypes that spark imagination and ask questions about the implications of new technology. Ideas can then be demonstrated at the scale of a city through our festival.
Open prototyping is to develop and test a concept or process through input of external contributors. Our projects are open to many contributors and also are often made with a public audience in mind. They benefit from the co-creation of many external contributors and the interface to a real public.
Read blog post http://futureeverything.org/news/open-prototyping-alpha
FutureEverything and University of Dundee
An Undesigned World
Jason Ulaszek
More and more, designers are being asked to help businesses make important decisions. Our ability to connect the disconnected and see the unseen is increasingly valuable in generating new opportunities and boosting commercial value. In part, the growth of the design industry’s value is being driven by businesses realizing that every great experience is designed - we’re helping render the intent of the next great phone, killer mobile app or customer service interaction into reality. At times, it feels we’re spending an exorbitant amount of energy and resources to design for the next greatest “thing”. While we admirably practice our craft on these design challenges for business, we must also recognize the rest of the undesigned world before us. Why are we allowing so many social systems’ experiences to exist ineffectively or even excruciatingly painful? As designers, we owe ourselves the opportunity to fall in love with these problems and mold a response into something better for ourselves, family and friends, neighbors and community. We must be more human-centered, not simply follow a human-centered methodology. It's time we leverage more of our skill for an even higher purpose: solving the world's most pressing social challenges. This talk examines the unique value and power of designers and design thinkers to impact social change. It will provide case studies, current examples and inspiration for designers aspiring to leave a bigger imprint on society.
Jason Ulazsek
Experience designer, imprenditore, fondatore di UXforGood
Jason Ulaszek is the founder and principal of Inzovu, an international design agency founded to tackle and solve social problems through design.He is also a founder and director of UX for Good, an award-winning social venture that leverages experience design to solve social challenges.
Deliverables that Clarify, Focus, and Improve DesignBen Peachey
A talk given at the 2002 Annual Conference of the Usability Professionals' Association
Authors: Richard Fulcher, Bryce Glass, Matt Leacock
"The representations we choose for UI design affect both how we think about the design and how others understand it. Concept maps, wireframes, storyboards, and flow-maps speak to different audiences at different stages of the development cycle. This presentation provides examples of these documents and a toolkit for producing them."
source, examples and resources can be found at: http://leacock.com/deliverables/
CityVerve Human Centred Design InductionDrew Hemment
CityVerve Human Centred Design, Induction Workshop, 27 July 2016
Selection of slides from the Human Centred Design induction workshop for project teams with whom FutureEverything will be working in CityVerve.
Authors: Drew Hemment, Simone Carrier, Matt Skinner
Open Prototyping - An early stage process modelDrew Hemment
An early stage process model for open prototyping – Version 1.0.
FutureEverything has developed a model we call open prototyping. Our labs create concepts and prototypes that spark imagination and ask questions about the implications of new technology. Ideas can then be demonstrated at the scale of a city through our festival.
Open prototyping is to develop and test a concept or process through input of external contributors. Our projects are open to many contributors and also are often made with a public audience in mind. They benefit from the co-creation of many external contributors and the interface to a real public.
Read blog post http://futureeverything.org/news/open-prototyping-alpha
FutureEverything and University of Dundee
An Undesigned World
Jason Ulaszek
More and more, designers are being asked to help businesses make important decisions. Our ability to connect the disconnected and see the unseen is increasingly valuable in generating new opportunities and boosting commercial value. In part, the growth of the design industry’s value is being driven by businesses realizing that every great experience is designed - we’re helping render the intent of the next great phone, killer mobile app or customer service interaction into reality. At times, it feels we’re spending an exorbitant amount of energy and resources to design for the next greatest “thing”. While we admirably practice our craft on these design challenges for business, we must also recognize the rest of the undesigned world before us. Why are we allowing so many social systems’ experiences to exist ineffectively or even excruciatingly painful? As designers, we owe ourselves the opportunity to fall in love with these problems and mold a response into something better for ourselves, family and friends, neighbors and community. We must be more human-centered, not simply follow a human-centered methodology. It's time we leverage more of our skill for an even higher purpose: solving the world's most pressing social challenges. This talk examines the unique value and power of designers and design thinkers to impact social change. It will provide case studies, current examples and inspiration for designers aspiring to leave a bigger imprint on society.
Jason Ulazsek
Experience designer, imprenditore, fondatore di UXforGood
Jason Ulaszek is the founder and principal of Inzovu, an international design agency founded to tackle and solve social problems through design.He is also a founder and director of UX for Good, an award-winning social venture that leverages experience design to solve social challenges.
CityVerve Design Principles and ProcessDrew Hemment
CityVerve Design Principles and Process, Briefing Document, 27 July 2016
A briefing document for participants in CityVerve detailing human centred design principles and process proposed in the project.
Authors: Drew Hemment, Simone Carrier, Matt Skinner
Conceptualizing the Maker: Empowering Personal Identity through Creative Appr...Binaebi Akah
This research thesis attempts to define an existing subset of end users as makers.
These makers bridge the gaps between technological gadgets, creative appropriation, and identity through their bricolage of hacking, crafting, online tutorials, and the materials and knowledge ready at hand. Further, in studying makers this thesis refers to the exploding online and offline culture of Steampunk as a case study.
What can the field of Human-computer Interaction learn from the Steampunk makers? What will you, as an interaction designer, do to empower and facilitate such personally identifiable creative acts?
What will you do to make appropriation possible?
Slides from Festival As Lab presentation at Open Living Labs (ENoLL, European Network of Living Labs), Amsterdam, 2 September 2014.
Introducing the Festival As Lab concept and methodology, the wider FutureEverything programme, and past projects.
FutureEverything invites proposals for self-funded research and innovation projects to be presented as a part of the 20th anniversary FutureEverything Festival, 26-28 February 2015.
Successful applicants will be given a unique opportunity to stage co-design, prototyping and public trials, engaging festival visitors and residents of Manchester at festival venues and across the city. Projects will showcase ground-breaking concepts, products and services to commercial enterprise and the international design and innovation community.
This talk focuses on the meaning of design, providing an overview of the history of Made in Italy, contemporary design for austerity and opening up cutting-edge design frontiers towards sustainability and social innovation. Beyond Italy, I shared my international experiences, uniting the knots of the design landscape worldwide, to finally zoom into textile artisanship in East Midlands, rescuing local heritage.
Wif, Interactive design international festival, programmeWif
Interactive design international festival
29-31 May, Limoges, France
Organised by the Limousin Economic and Cultural Development Agency, Wif was created almost 10 years ago and will enjoy its 5th edition in 2012.
Slides used by Vincenzo Di Maria, Commonground, during the module "Design Thinking and Design driven approaches for Manufacture 4.0 and Social Innovation" of the course "Design Driven Strategies for manufacture 4.0 and social innovation". The course is promote by the University of Florence DIDA, LAMA Development and Cooperation Agency and CSM Centro Sperimentale del Mobile.
Hi, this (very short) deck is mainly meant to help with my Design Studies lessons to undergraduate students at NABA, Media Design and Multimedia Arts School, Milan. These slides are supposed to come with a live commentary for the class, so sorry if you wish to have more explicit context and liaisons. Please see referred sources to this purpose.
Bridging light and dark. The aspect of participation.
•Dialogue process
•Design process
•The problematic of the verbal language
•The phenomena of seeing
•To bridge experiences
•Some examples on how associative images can improve communication
•Perception and representation, some examples
CityVerve Design Principles and ProcessDrew Hemment
CityVerve Design Principles and Process, Briefing Document, 27 July 2016
A briefing document for participants in CityVerve detailing human centred design principles and process proposed in the project.
Authors: Drew Hemment, Simone Carrier, Matt Skinner
Conceptualizing the Maker: Empowering Personal Identity through Creative Appr...Binaebi Akah
This research thesis attempts to define an existing subset of end users as makers.
These makers bridge the gaps between technological gadgets, creative appropriation, and identity through their bricolage of hacking, crafting, online tutorials, and the materials and knowledge ready at hand. Further, in studying makers this thesis refers to the exploding online and offline culture of Steampunk as a case study.
What can the field of Human-computer Interaction learn from the Steampunk makers? What will you, as an interaction designer, do to empower and facilitate such personally identifiable creative acts?
What will you do to make appropriation possible?
Slides from Festival As Lab presentation at Open Living Labs (ENoLL, European Network of Living Labs), Amsterdam, 2 September 2014.
Introducing the Festival As Lab concept and methodology, the wider FutureEverything programme, and past projects.
FutureEverything invites proposals for self-funded research and innovation projects to be presented as a part of the 20th anniversary FutureEverything Festival, 26-28 February 2015.
Successful applicants will be given a unique opportunity to stage co-design, prototyping and public trials, engaging festival visitors and residents of Manchester at festival venues and across the city. Projects will showcase ground-breaking concepts, products and services to commercial enterprise and the international design and innovation community.
This talk focuses on the meaning of design, providing an overview of the history of Made in Italy, contemporary design for austerity and opening up cutting-edge design frontiers towards sustainability and social innovation. Beyond Italy, I shared my international experiences, uniting the knots of the design landscape worldwide, to finally zoom into textile artisanship in East Midlands, rescuing local heritage.
Wif, Interactive design international festival, programmeWif
Interactive design international festival
29-31 May, Limoges, France
Organised by the Limousin Economic and Cultural Development Agency, Wif was created almost 10 years ago and will enjoy its 5th edition in 2012.
Slides used by Vincenzo Di Maria, Commonground, during the module "Design Thinking and Design driven approaches for Manufacture 4.0 and Social Innovation" of the course "Design Driven Strategies for manufacture 4.0 and social innovation". The course is promote by the University of Florence DIDA, LAMA Development and Cooperation Agency and CSM Centro Sperimentale del Mobile.
Hi, this (very short) deck is mainly meant to help with my Design Studies lessons to undergraduate students at NABA, Media Design and Multimedia Arts School, Milan. These slides are supposed to come with a live commentary for the class, so sorry if you wish to have more explicit context and liaisons. Please see referred sources to this purpose.
Bridging light and dark. The aspect of participation.
•Dialogue process
•Design process
•The problematic of the verbal language
•The phenomena of seeing
•To bridge experiences
•Some examples on how associative images can improve communication
•Perception and representation, some examples
Digital socialization in a Territorial Intelligence case:The Fontaine d'Ouche area in Dijon(Burgundy, France)
Authors : Cyril Masselot, Olivier Galibert
Information and Communication Sciences
Towards a participatory community mapping method: the Tilburg urban farming c...CommunitySense
Urban farming communities often consist of many disjoint initiatives, while having a strong need to overcome their fragmentation. Community mapping can help urban farmers make better sense of their collaboration. We describe a participatory community mapping approach being piloted in an urban farming community-building project in and around the city of Tilburg. The approach combines (1) a basic community mapping language, (2) a state of the art web-based community visualization tool, and (3) a participatory mapping process to support the community-building efforts. We outline the approach being developed and present initial results of applying it in the Tilburg case.
La presentazione di Ezio Manzini, presidente DESIS, sulla trasformazione del territorio nell'epoca delle reti e della sosteniibilità - WEF è Territorio innovativo (23 marzo 2014)
Digital sustainability: how to move beyond the oxymoron
Can digital art be made to last in a sustainable way? It is no surprise that artists are keen to use and respond to new material in their practices. With every new invention, throughout the years, museum conservators tried to follow and adapted their working methods to the new challenges. Similarly, with the rise of digital artworks conservators try to think of solutions to preserve the collected artworks. While this works well in some cases, in many cases changes to the artwork happen as most hardware and software follow the design of planned-obsolescence. As a consequence endless migration and/or emulation projects are set up to prolong the working of digital art. It makes sense to use upgraded technology to keep an artwork going. Yet this enduring rat race becomes questionable when thinking about the environmental impact of digitals. In this presentation I want to discuss the oxymoron ‘digital sustainability’. By acknowledging this inherent contradiction, in my research I aim to critically inquire what it means for digital technology to support sustainability and how humans and technology can work together optimally for a more sustainable future. As a first step, I'll explore the potential of ‘networks of care’ to create, build and maintain digital cultural heritage in a sustainable way.
A Finnish environmental NGO working in urban environments - example of Dodo (...Titta Lassila
A Finnish environmental NGO working in urban environments - example of Dodo. Ecology and management of urban green space, Helsinki Summer School, University of Helsinki 2013.
Portraits robots-démarches inno départements-2017Stéphane VINCENT
7 Départements partenaires se sont prêté au jeu du portrait-robot de leur fonction ou démarche d’innovation : Quelles visions et valeurs ? Quelles activités ? Quelles méthodes ? Quelle organisation (équipe, budget, lieu, communication …) ? Quelle gouvernance ?
Dossier documentaire séminaire "design des usages/usage de design"Stéphane VINCENT
Ce dossier documentaire vise à rendre compte des démarches participatives conduites par la Ville de Nantes et Nantes Métropole depuis 2010 avec les apports du design de services et à livrer la synthèse des enseignements de l'usage du design dans la coconstruction des politiques publiques : pourquoi solliciter le design ? À quel moment ? Quels sont ses apports ? Y a-t-il des préalables ?
Ce document est la restitution de l'expérience "Les Aventuriers de l'Innovation Publique", menée par La 27e Région pendant la Semaine de l'Innovation Publique à l'automne 2016.
Présentation réalisée par Nacima Baron, chercheuse au sein de la Chaire Gare à l'Ecole des Ponts, lors de la conférence "Les gares, terrains d'innovation sociale" le 27/01/17 à La 27e Région.
Atelier 8 andrea botero - p2p-governance-public-services
1. Local Public Design
Imaginarium, September 19 and 20, 2012
Governing in peer to peer context?
Co-design of public sector services
Andrea Botero andrea.botero@aalto.fi
Clément Dupuis c.dupuis@kaleido-scop.eu
2. Workshop structure
• Introduction
• Presentation of the participants
• “Where do you stand?”
• Experiments
• “Golden Advises”
• Discussion
Structure de l atelier
• Introduction
• Presentation des participants
• “Ou vous placez-vous?”
• Experimentations
•“Golden Advises”
• Discussion
3.
4. Botero, A., Paterson, A. G., & Saad-Sulonen, J.
(2012). Towards Peer-production in Public Services:
cases from Finland. Aalto University Publication
Series Crossover 15. Helsinki, Finland: Aalto
University, School of Art, Design and Architecture.
ME:
Andrea Botero andrea.botero@aalto.fi
5. •Engeström, Y. (2008). From Teams to Knots: Studies of Collaboration and
Learning at Work (1st ed.). Cambridge University Press.
Benkler, Y. (2006). The Wealth of Networks: How Social Production Transforms
Markets and Freedom. Yale University Press.
Ostrom, E. (1991). Governing the Commons: The Evolution of Institutions for
Collective Action. Cambridge University Press.
Bauwens, M. (2006). The Political Economy of Peer Production. Post-autistic
economics review,, (37), 33–44.
6. “Give us a break from your
co-something!”
Grand-Lyon inhabitant
“Laissez-nous tranquille
avec vos co-chepaquoi!”
Habitant du Grand-Lyon
7. Its much easier to make young
people participate or be co….
Il est plus facile de faire
participer les jeunes ou faire en
sorte qu ils soient co-…
8. Its more useful to be a good
conflict manager than a great
project manager (in P projects)
Dans les projets participatifs, il est
plus utile d etre un bon gestionnaire
de conflit (mediateur) qu un bon
gestionnaire de projet
9. “finally, its always the same
persons who attend the
meetings”
“Finalement, c´est toujours les
memes personnes qui viennent
aux reunions”
10. ….The penchant for neat, orderly
hierarchical systems needs to be
replaced with a recognition that
complex, polycentric systems are
needed to cope effectively with complex
problems of modern life and to give all
citizens a more effective role in the
governance of democratic societies….
Ostrom, E. (2000). Crowding out Citizenship. Scandinavian Political Studies, 23(1), 3–16. doi:
10.1111/1467-9477.0002
11. Loppukiri (e= last spurt)
Alternative arrangements for growing old in
contemporary Finland
12. Active seniors association + multiple
collaborators
-“Graying” Finland
- Loneliness / helpless or Useless / solitary
- Lack of alternative solutions
- Goal: Develop one alternative model of life for elderly
people
- Housing politics = they had to build an apartment house
- Seek for expert advice but keep decision power in their
hands
13. Method: Infrastructure
Active and meaningful life
Combining privacy at home and community life
Cooperation and sense of community
Working teams to take care of common tasks
New projects, hobbies and interests
Co-design: Infra for the community (house and intra)
14. Result(s)
Pilot community consulting 7 new similar
experiences + working model(s) and infras
Four basic principles: neighborliness, self-help,
community spirit and open decision-making
process (Dalström and Minkkinen 2009)
http://www.aktiivisetseniorit.fi/
16. Design research initiative
Aalto ARTS + City of Helsinki (+ EU
partners)
- Flurry of initiatives from engaged citizens
- Mismatch between those and the ones from the city
- Little understanding of what will “participation” entail due
to lack of shared spaces for experimenting
17. Method: in-between
infrastructuring
A shared place with interfaces for data
Not in control of a single actor
Co-design: in-between infra for experimentation, pilots,
(adaptation, tayloring, design-in-use)
18. Result(s)
-Exploring some of the gaps and bridges between the official
city systems and citizen initiatives to offer a space, in which
experiments could be conducted, proved to be a valuable
strategy
- Implications for the capabilities of the actors involved to
initiate innovations and understand the broader design
http://um.uiah.fi spaces that are available to them.
20. Citizen activist initiative
(volunteers and partners for recycling
points + the city getting interested!)
- Make recycling easy - one man's trash is another man's
treasure (several recycling stations are organized around
Helsinki)
_ Create a dynamic and responsible urban culture
(building on success of legendary Restaurant Day)
- No official organizer, each participant herself acts as an
event organizer. Everybody is responsible for cleaning up
after themselves.
21. Method: infrastructuring
Offer a platform (tools, information, resources, etc) for
citizens to do it themselves & with others
22. Result(s)
- Local stakeholders committed to improving recycling
possibilities (companies, city, citizens)
- Changes in the city policy regarding “use of space and
events” policy
- Ideas for new infrastructuring needs (p2p and in other
combinations
http://www.siivouspaiva.com
23. Loppukiri house:
Active Seniors Association City/citizen/citizens interaction
Cleaning day!
Recyling points
Miinna / ELMS
Urban Mediator / UM
Up-cycling spaces
1) Alternative arrangements 2) Urban Knowledge: reporting 3) Recycling / Up-cycling /
for Growing old or sharing issues? space use
- Experimental attitude (e.g empowering local
officers to take risk, provide recognition,
etc)
- Transparency (when reporting, assigning
responsibility, also open access policies)
- Flexible “bureaucracy” (networking,
recognizing own limitations)
- Design= Midwifing(?) Opening Design
Space
24. Clément takes a picture of us taking a picture of the take overs and give aways from the workshop