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2. Assignment 2
Case Study Report
Description Marks out of Wtg(%) Due date
ASSIGNMENT 2 100.00 35.00 7th June 2017
This assignment must be your own work. It is acceptable to discuss course content
with others to improve your understanding and clarify requirements, but solutions to
assignment questions must be done on your own. You must not copy from anyone,
including tutors and fellow students, nor allow others to copy your work. All
Assignments will be checked using collusion monitoring tools to ensure that each
assignment is the original work of the submitting student. Assignments that do not
adhere to this requirement will be deemed as being the result of collusion or
plagiarism. This may lead to severe academic penalties as outlined in USQ Policy
Library: Academic Integrity Policy and Procedure. It is your own responsibility to
ensure the integrity of your work. Refer to the USQ Policy Library for more details:
 Academic Integrity Policy
 Academic Integrity Procedure
In completing this assignment, you are expected to use available resources such as the
practical activities in the study modules, the Course Study Desk – especially the
Discussion Forums (click the Study Desk link on UConnect –
<http://uconnect.usq.edu.au>), as well as exploring and experimenting on your own.
Applicable course objective:
 critically analyse business requirements from an information systems perspective
 critique information systems concepts to identify and resolve problems within a
business context
 identify the appropriate information systems to develop practical solutions within a
business context
 communicate information systems concepts to both technical and non-technical
audiences within a business context.
Applicable graduate qualities and skills gained from this assessment instrument:
 Problem Solving (Skill U2)
 Written & Oral Communication (Skill U4)
This assignment is quite complex, and exposes you to many different components in
Microsoft Word(using Word 2007 to current) and Microsoft PowerPoint (using
PowerPoint 2007 to current), some or all of which might be very unfamiliar to you. The
assignment description provides some explanation of how to use these components, but
you are also expected to use available resources such as Online Help and the course
discussion forums, as well as exploring and experimenting on your own.
Group Submissions
Students are encouraged to work in teams to complete the assignment as teamwork is an

3. important skill required by industry. You may choose to work alone. If you opt to work
as a team, the same marks will be awarded to both students. No team can exceed more
than two students. It is up to you to find a team-mate and this can usually be achieved
through a request on the Study Desk.
All students must email the Course Examiner by the 10thMay 2017the following
information. If no email is received it will be assumed that you are working on
Assignment 2 by yourself:

4. Subject: CIS5100 S1 2017Assignment 2
Dear Course Team,
I have been working [individually / in a team] on CIS5100 Assignment 2 and [I / we]
will be submitting the Assignment [by myself / as a team of two students]:
1. [Enter Student Full Name] [Enter Student ID]
2. [Enter Student Full Name] [Enter Student ID]
Submit only one assignmentif you elect to work as a team to complete this assignment.
Note that marks will be awarded on the basis of the student name(s) and student
number(s) that appear in the file name and in the report introduction.
Referencing Requirements
References are required and the Harvard AGPS standard of referencing must be used.
This standard is detailed onUSQ Library
Site<http://www.usq.edu.au/library/referencing>.
Plagiarism, collusion and cheating will be severely penalised. Refer to the USQ Policy
Library for more details:
 Academic Integrity Policy
 Academic Integrity Procedure
Ensure that your reports are fully referenced, including any reference to the text book.
Your report should include in-text references and a List of References.
Do not repeat verbatim large slabs of information from other sources such as the text –
you must put the ideas/information in your own words.
You must use at least ten (10) academically sound sources other than the textbook
in completing this report.
Preamble
Dr John Smith was extremely impressed with our computing firm’s – Clara Osbourne
Technologies – development of the Whovian Pandorica’s Database Management System
(DBMS) utilising Microsoft Access and Decision Support System (DSS) utilising
Microsoft Excel (Assignment 1).
Dr John Smith realises that the business has a lot to learn and that the business will need
to invest considerable money to bring the business into the modern online business
world, from their current single computer mail order set-up. Dr John Smith has
contracted our firm to advise the business on how they can grow their mail order
business into a cutting-edge online presence. The business has asked us to develop a
report to provide them with information about the following topics that they see as key
to their business’ growth:
1. What type of hardware and software, including networking infrastructure, or the
cloud service arrangements should the business acquire to expand their
capabilities to meet their new e-business initiative?

5. (Use Baltzan Chapter 5 - Technical Fundamentals to assist you in answering this
topic)
2. What would be the benefits to the business of using business intelligence?
(Use Baltzan et al Chapter 8 Section 2 – Business Intelligence)
3. What would be the benefits to the business of implementing a collaboration
system?
(Use Baltzan et al Chapter 10 Section 2 –Enterprise Information Systems:
Collaboration Systems to assist you in answering this topic)
4. What privacy issues should the business be aware of when embarking on an
online presence?
(Use Baltzan et al Chapter 11 Section 1 – Ethics & Privacy to assist you in
answering this topic)

6. YOU ARE EXPECTED TO HAVE ACCESS TO THE BALTZAN ET AL 3RD EDITION
TEXTBOOK AS YOUR STARTING POINT TO ANSWERING ALL THE ABOVE QUESTIONS –
USE OF GOOGLE SEARCH IN PLACE OF THE TEXTBOOK MAY RESULT IN LOWER OR
FAILING MARKS.
http://www.bbc.co.uk/doctorwho/medialibrary/images/misc/logos/new_logo_512.jpg,
Michael Sauers,11th Doctor Who Logo.
Mrs Tara Dis, your manager, has set up the following tasks for you to complete this
project:
 Task 1: Personal Research Journal
 Task 2: Case Study Report
 Task 3: PowerPoint Presentation to Client
Refer to the marking criteria for details of mark allocations.
ALL TASKS IN THIS PROJECT MUST BE DEVELOPED WITH PROFESSIONALISM AND
USER-FRIENDLINESS IN MIND.
Task 1: Personal Research Journal (max. 500 words) 10%
Prepare a journal that records your activities and progress related to completing this
assignment. In date order, clearly list the following:
 Date of research activity/discussion
 Full description of research activity / discussion (at least 25 words)
 List of all appropriate web sites visited to collect information; other references
accessed (using Harvard AGPS Referencing style – submitted separate to the List
of References in Task 2).
 Time duration of the activity
If you are working in a team, clearly state the activities of each team member.
Submit this journal as an appendix to Task 2(after the List of References and include
in the Table of Contents).
Any references to web pages and online documents, such as white papers, should be
listed at the end of the journal.

7. Task 2: Case Study Report (max. 4,500 words) 80%
Report Structure and Presentation 5%
Your report should include a professional title page, computer generated Table of
Contents (including List of Tables and List of Figures) and Appendices.
Note: Make sure to state the names of all students involved in the report on the title
page.
Report Letter of Transmittal, Executive Summary and Introduction 5%
Your report should include a letter of transmittal, executive summary, and introduction
to the report.
Report Section 1 – Hardware, Software and Networking Infrastructure / Cloud Services
10%
What type of hardware and software, including networking infrastructure, or the cloud
service arrangements should the business acquire to expand their capabilities to meet
their new e-business initiative?
 Develop a computer hardware proposal (including printer(s)) to allow the
business to provide up to fifty (50) staff with computer access, including current
Australian prices for the equipment. Alternatively, you may include a cloud-
based infrastructure solution to enable cloud services for infrastructure for
server and data storage requirements, e.g. Amazon EC2 or Microsoft Azure.
Justify why your proposal is necessary for the business.
 Develop a computer software proposal, including both system and application
software, to support the proposed computer hardware proposal, including
Australian prices for the software. Alternatively, you may include a cloud-based
software solutionto enable cloud services for software for e-commerce
solutions, e.g. Microsoft Dynamics e-commerce or BigCommerce.
Justify why your proposal is necessary for the business.
 Develop a networking and communications proposal, including a suggested
network architecture, topology and communication medium to support the
proposed computer hardware and software proposal. Alternatively, you may
include a cloud-based network solutionto enable cloud services for platform
for networking and network security requirements, e.g. Amazon EC2 or
Microsoft Azure.
Justify why your proposal is recommended for the business.
 Include a diagram of the proposed hardware, software and network
infrastructure; or the proposed cloud solution architecture; to help Dr John Smith
visualise what you are recommending.
(Use Baltzan Chapter 5 - Technical Fundamentals to assist you in answering this
topic)
Report Section 2 - Business Intelligence 10%
What would be the benefits to the business of using business intelligence?

8.  How could the business use business intelligence? Outline for Dr John Smith
how business intelligence can assist the business decision making.
 How could the business use data mining to gain competitive advantage? What
type of data mining would best suit the current businesses analysis needs? Why?
 What type of business intelligence tools would best suit the businesses current
needs? Why?
(Use Baltzan et al Chapter 8 Section 2 – Business Intelligence)

9. Report Section 3 - Collaboration Systems 10%
What would be the benefits to the business of implementing a collaboration system?
 How could the business benefit from using a collaboration system with its
external partners? Outline how the business could implement such a
collaborative system from both a structured and unstructured collaboration
category.
 How could the business benefit from using a knowledge management system?
What are the types of explicit knowledge assets that could be easily managed
with such a system? Why?
 How could the business benefit from the use of a content management system?
What type of content management system would be of most value to the
business? Why?
(Use Baltzan et al Chapter 10 Section 2 –Enterprise Information Systems: Collaboration
Systems to assist you in answering this topic)
Report Section 4 - Privacy 10%
What privacy issues should the business be aware of when embarking on an online
presence?
 What Australian laws should Dr John Smith be aware of regarding privacy? How
do these laws affect how the business collects and uses information collected
from its customers?
 How should the business communicate its commitment to the privacy of
customers? Provide two (2) examples of how similar businesses achieve this
communication of commitment of customer privacy.
 As the business’s potential client base is international, what other global
information privacy issues should Dr John Smith be aware of?
(Use Baltzan et al Chapter 11 Section 1 – Ethics & Privacy to assist you in
answering this topic)
Report: Conclusions and Recommendations to the Business 10%
Your report should include separate conclusions and recommendations sections.
 Conclusions provide a summary of your key findings from the body of the report.
 Recommendations provide a summary of the recommendations to the business
based on the research conducted in the report.
Report: Referencing and Appropriateness of Sources 20%
References are required and the Harvard AGPS standard of referencing must be used.
This standard is detailed on USQ Library Site
<http://www.usq.edu.au/library/referencing>.
Ensure that your reports are fully referenced, including any reference to the text book.
Your report should include in-text references and a List of References.

10. Do not repeat verbatim large slabs of information from other sources such as the text –
you must put the ideas/information in your own words.
You must use at least ten (10) academically sound sources other than the textbook
in completing this report.
YOU ARE EXPECTED TO HAVE ACCESS TO THE BALTZAN ET AL 3RD EDITION
TEXTBOOK AS YOUR STARTING POINT TO ANSWERING ALL THE ABOVE QUESTIONS –
USE OF GOOGLE SEARCH IN PLACE OF THE TEXTBOOK MAY RESULT IN LOWER OR
FAILING MARKS.
Note: the word count does not include letter of transmittal, executive summary,
references or appendices.

11. Task 3: PowerPoint Presentationto Client (max. 25 slides) 10%
Mrs Tara Dis has asked you to provide a professionally developed business presentation
to the client, The Doctor, outlining the project scope, key findings and key
recommendations from the Case Study Report. Create a Microsoft PowerPoint
Presentation (using PowerPoint 2007 to current) and name it [1st student lastname] /
[initial] _ [student number] _ & _ [2nd student lastname] / [initial] _ [course code] _
assign2.pptx (eg. genrichr_0050051005_cis1000_assign2.pptx).
Make sure that your professional developed business presentation is prepared so that it
conforms to the course StudyDesk presentation resources. These resources include, but
are not limited to the Practical Appendixes found on the Study Schedule and Module
Materials and various videos.
The professional business presentations set of slides should be structured as follows:
 Title – outlining the full Business Name, Project Description, Student Name and
Student ID.
 List of Topics
 Presentation Content – the following are the topics the presentation must answer:
o Outline the Scope of the Report
o List and discuss the Key Findings from the Report
o List and discuss the Recommendations from the Report
Each slide must include detailed speaker notes provided in the notes section of
the slide – the detailed speaker notes must provide a full answer to each of the
following questions and be written so that another person could present this
presentation on your behalf to the client.
DO NOT PROVIDE THIS AS AN AUDIO RECORDING
 Summary of Presentation
 Bibliography
Note:It isexpected that you will use the Baltzan et al and Beskeen et al textbooks to
answer the topics Mrs Tara Dis has given you for the presentation, as well as
reputable online sources of information. You need to include a brief Bibliography
formatted using the Harvard AGPS style on a separate page (see the following USQ
website for referencing help: http://www.usq.edu.au/library/referencing/harvard-
agps-referencing-guide.

12. Submission Guidelines
Attach the Microsoft Word files(using any version from Word 2007 to current) and
Microsoft PowerPointfiles(using any version from PowerPoint 2007 to current) using
the naming convention below, to your online assignment submission in the Assignment
2 area on the CIS5100 StudyDesk before midnight Australian Eastern Standard Time
(AEST) on the day the assignment is due.
1. [1st student lastname] / [initial] _ [student number] _ & _ [2nd student
lastname] / [initial] _ [student number] _ [course code] _ assign2.docx
(eg. GenrichR_0050051005_&_ShresthaA_0050051555_cis5100_assign2.docx).
2. [1st student lastname] / [initial] _ [student number] _ & _ [2nd student
lastname] / [initial] _ [course code] _ assign2.pptx
(eg. GenrichR_0050051005_&_ShresthaA_0050051555_cis5100_ assign2.pptx).
Note: Simply changing the file extension to.docx on a Word 2003 file will not result in a
suitable submission. If the assignment files cannot be opened by the marker, it may be
treated as late until a suitable replacement is received.
Upon completion of the submission process, check your uConnect email account for an
automatically generated confirmation email (if you do not have an email account, print
out the Submission Complete screen before exiting the Submission System). You must
check that the file name and file size are listed correctly - if there is a problem with
either, please email the course leader immediately.
If you have difficulties submitting through the StudyDesk Assignments submission tool,
please review the Student Instructions document listed also on the CIS5100 StudyDesk.
As a last resort only, email the course leader for instructions on an alternative course of
action.
Please note that:
 The following is the USQ Assessment – Assignment (Late Submission) and
Compassionate and Compelling Circumstances procedure that relate to
Extensions and Late Assignments. They can be found under the following links:
 Assessment – Assignment (Late Submission) Procedure:
http://policy.usq.edu.au/documents.php?id=14749PL#4.2_Assignments
 Assessment of Compassionate and Compelling Circumstances
Procedures: http://policy.usq.edu.au/documents.php?id=131150PL
 Students seeking extensions for any Assignment work must provide appropriate
documentation to support their request before the due date of the assignment
(see points 4.3 and 4.4 in the Assessment of Compassionate and Compelling
Circumstances Procedures above to see what is considered as Compassionate and
Compelling reason for an extension and the level of documentation that will be
needed).
 An Assignment submitted after the due date without an approved extension of
time will be penalised. The penalty for late submission is a reduction by five

13. percent (5%) of the maximum Mark applicable for the Assignment, for each
University Business Day or part Business Day that the Assignment is late. An
Assignment submitted more than ten (10) University Business Days after the due
date will have a Mark of zero recorded for that Assignment.
 The StudyDesk Assignments submission tool will accept late assignments
up until 23:55pm on the 10th University Business Day after the due date.