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Assignment is due by Today by 6pm ZERO Plagiarism include
references
Nonverbal Communications in the Workplace
·
Watch
the video clip “Pulling the Weight at Work.”
o
Go to
www.mhhe.com/pearson4e
.
o
Click on
Student Edition
, located under Online Learning Center.
Click on
Video Series
on the left-hand side.
This report should be 700 to 1,000 words, written in third-
person narrative style and
APA
6
th
EDITION
format with topic headings. Include at least FIVE citations and
references from professional sources WITH AUTHORS from the
UOP Online Library.
Describe
three situations involving nonverbal communication that you
observed or experienced between a manager and subordinate.
Detail the following for each situation:
·
The setting, such as a conversation, presentation, or meeting.
Describe the relationship between the participants, such as the
boss and subordinate, peers, speaker, and audience.
·
The nonverbal communications you observed and whether they
were congruent with the verbal conversation. Where
incongruence occurred, how might the participants have
provided effective feedback to prevent the situation from
recurring?
·
The function or functions of the non-verbal communication such
as complementing, accenting, contradicting, repeating,
regulating, or substituting. How did your non-verbal
communication examples fulfill these functions?
·
How unconventional language or word choice might have
hindered the situations observed. Consider “shoptalk” and
denotative versus connotative meanings.
·
At least one listening technique the manager used. Was this an
appropriate technique for this situation? Why or why not? What
other effective listening techniques would you recommend for
the manager in this situation?
o
o
Use the following outline:
I.
Introduction
II.
Situation 1
a.
Setting
b.
Nonverbal Communications Observed
c.
Function(s) of the Non-verbal Communication
d.
Hindrance from Language or Word Choice
e.
Listening Techniques Used
III.
Situation 2
a.
Setting
b.
Nonverbal Communications Observed
c.
Function(s) of the Non-verbal Communication
d.
Hindrance from Language or Word Choice
e.
Listening Techniques Used
IV. Situation 3
a.
Setting
b.
Nonverbal Communications Observed
c.
Function(s) of the Non-verbal Communication
d.
Hindrance from Language or Word Choice
e.
Listening Techniques Used
V. Conclusion
Run your paper through WritePoint and the Plagiarism Checker
before you submit it.
Post this paper by MONDAY, Day 7, to the ASSIGNMENTS
area as an ATTACHMENT in .doc, .docx, or .rtf format. Papers
not posted in these file formats will receive zero points as I
cannot open them.
Use the subject line “Your Name – Week 2 Paper” to post your
paper. This should be the only file posted and there should be
only one posting. In other words, post it only once.
Assignment is due by Today by 6pm ZERO Plagiarism include references.docx

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Assignment is due by Today by 6pm ZERO Plagiarism include references.docx

  • 1. Assignment is due by Today by 6pm ZERO Plagiarism include references Nonverbal Communications in the Workplace · Watch the video clip “Pulling the Weight at Work.” o Go to www.mhhe.com/pearson4e . o Click on Student Edition , located under Online Learning Center. Click on Video Series on the left-hand side. This report should be 700 to 1,000 words, written in third- person narrative style and APA 6 th EDITION
  • 2. format with topic headings. Include at least FIVE citations and references from professional sources WITH AUTHORS from the UOP Online Library. Describe three situations involving nonverbal communication that you observed or experienced between a manager and subordinate. Detail the following for each situation: · The setting, such as a conversation, presentation, or meeting. Describe the relationship between the participants, such as the boss and subordinate, peers, speaker, and audience. · The nonverbal communications you observed and whether they were congruent with the verbal conversation. Where incongruence occurred, how might the participants have provided effective feedback to prevent the situation from recurring? · The function or functions of the non-verbal communication such as complementing, accenting, contradicting, repeating, regulating, or substituting. How did your non-verbal communication examples fulfill these functions? · How unconventional language or word choice might have hindered the situations observed. Consider “shoptalk” and
  • 3. denotative versus connotative meanings. · At least one listening technique the manager used. Was this an appropriate technique for this situation? Why or why not? What other effective listening techniques would you recommend for the manager in this situation? o o Use the following outline: I. Introduction II. Situation 1 a. Setting b. Nonverbal Communications Observed c.
  • 4. Function(s) of the Non-verbal Communication d. Hindrance from Language or Word Choice e. Listening Techniques Used III. Situation 2 a. Setting b. Nonverbal Communications Observed c. Function(s) of the Non-verbal Communication d. Hindrance from Language or Word Choice e. Listening Techniques Used IV. Situation 3
  • 5. a. Setting b. Nonverbal Communications Observed c. Function(s) of the Non-verbal Communication d. Hindrance from Language or Word Choice e. Listening Techniques Used V. Conclusion Run your paper through WritePoint and the Plagiarism Checker before you submit it. Post this paper by MONDAY, Day 7, to the ASSIGNMENTS area as an ATTACHMENT in .doc, .docx, or .rtf format. Papers not posted in these file formats will receive zero points as I cannot open them. Use the subject line “Your Name – Week 2 Paper” to post your paper. This should be the only file posted and there should be only one posting. In other words, post it only once.