Contemporary philippine arts from the regions_PPT_Module_12 [Autosaved] (1).pptx
Assertiveness in the work place
1. Supervision Internship [401591]
Week Three – Assertiveness
Marcus Birkenkrahe [Birkenkrahe Aya]
Bruce Spear [Beave Burkhardt]
Johannes Radig [Johannes Edelmann]
2. Agenda
Tell us about the results of the forum discussion
Recap / extention: PAC model and Drama Triangle
[Non-] Assertiveness
Simple methods
Discussion
Commitment round
Agenda | Forum | Models | Discussion | Commitment HWR Berlin Supervision Internship LV 401591 / 2
3. Forum – Changing your communication
1. Do one thing differently in your communications with
others in your workplace and pay attention to the
consequences.
2. Discuss what you've done with a third person and
report on what you've learned.
Agenda | Forum | Models | Discussion | Commitment HWR Berlin Supervision Internship LV 401591 / 3
4. Model: Parent-Adult-Child
Sympathetic
Parent Parent Praising
Critical
From above
Eye-level
Adult Adult Appropriately tense
Uses „I“, not „you“
Clear, determined
Rebellious
Child Child Sulky
Placating
Asking for praise
Person A Person B
Modified from Berne, 1964.
Agenda | Forum | Models | Discussion | Commitment HWR Berlin Supervision Internship LV 401591 / 4
5. Model: Drama Triangle
• Unnecessarily strict
• Accuses
Persecutor: • Critisizes aggressively
• Not listening to intuition • Anger easily triggered
• Guilt feelings when not rescuing It's all your fault! • Critical parent
• Keeps victims dependent • School bully
• Expects rescue to fail • Looking for victim
• Weak parent
• Feels s|he must, absolutely.
DRAMA
TRIANGLE
• Helplessness
• Suppressed anger
Rescuer: Let Victim: I'm such • Looking for rescuer
me help you! a poor boy|girl! • Unable to enjoy
• Feels s|he can't,
absolutely not.
Modified from Berne, 1964.
Agenda | Forum | Models | Discussion | Commitment HWR Berlin Supervision Internship LV 401591 / 5
7. Assertive behaviors
The point of all assertive techniques is to let the other
person know (a) where your boundary is, (b) if anyone has
violated it and (c) what will happen if they keep doing it.
Direct and clear
Fielding through repetition
Parallel talking
Paradoxical
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8. Forum Feedback & Discussion
Let's move over to the (now fixed) Opinionator to get a
view of what the class thinks of some of the forum
statements & then discuss...
?
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9. Commitment - Changes
Experiment with assertive behavior this and next week.
First, identify your (typical) pattern.
For example
when you'd normally say 'no', say 'yes'.
when you'd normally be aggressive, be assertive
when you'd normally be manipulative, be assertive
In all cases, observe how other people's response
changes when you change your behavior.
Agenda | Forum | Models | Discussion | Commitment HWR Berlin Supervision Internship LV 401591 / 9