1. Welcome ASC Rising StarsWelcome ASC Rising Stars
Class of 2015Class of 2015
L3Learning AcademyL3Learning Academy
April 27-28, 2015April 27-28, 2015
Mick VaughtMick Vaught
4. The Mick Vaught (Story)The Mick Vaught (Story)
• Germany (Liebherr)Germany (Liebherr)
• Japan (Komatsu)Japan (Komatsu)
• Sweden (Volvo)Sweden (Volvo)
• USA (Carolina Tractor)USA (Carolina Tractor)
• Why did I frame myWhy did I frame my
introduction as a story?introduction as a story?
• Uncle WWIIUncle WWII
• Dad WWIIDad WWII
• In-Law (buy America)In-Law (buy America)
5. IntroductionIntroduction
• Take a few minutes and visit with theTake a few minutes and visit with the
person next to you. Find out someperson next to you. Find out some
interesting “fun” facts, hobbies, mostinteresting “fun” facts, hobbies, most
embarrassing moment, family, etc.embarrassing moment, family, etc.
• Now please introduce that person.Now please introduce that person.
6. The Shooting Star TrophyThe Shooting Star Trophy
Goes to that student with the highest daily scoreGoes to that student with the highest daily score
To Earn ThisTo Earn This
Coins will be awarded for;Coins will be awarded for;
•Class participationClass participation
•Creative initiativeCreative initiative
•Test scoresTest scores
•Group dynamicsGroup dynamics
(leadership skills)(leadership skills)
•AttitudeAttitude
•Sucking up to the instructorSucking up to the instructor
Inherent PrivilegesInherent Privileges
• Shall be addressed asShall be addressed as
Special Student so-in-soSpecial Student so-in-so
• First in line for lunchFirst in line for lunch
• Head of the table forHead of the table for
DinnerDinner
• Receive (2) bonus pointsReceive (2) bonus points
(coins) for in class(coins) for in class
assignments.assignments.
• Graduation Bonus (TBD)Graduation Bonus (TBD)
7. What Did These Great LeadersWhat Did These Great Leaders
Have In Common?Have In Common?
Answer: They all had (24) hours in their
day!
8. High School GraduationHigh School Graduation
• You have been chosen to write aYou have been chosen to write a
graduation speech for your Class of 2015graduation speech for your Class of 2015
• Based on your current position in life, writeBased on your current position in life, write
a speech for your high school class matesa speech for your high school class mates
looking to the future.looking to the future.
• How would you challenge them and offerHow would you challenge them and offer
some charge to the class?some charge to the class?
9. Take a minute and put downTake a minute and put down
in writing (1) one personalin writing (1) one personal
Goal you want to achieveGoal you want to achieve
between now and graduationbetween now and graduation
10. Three Learning Take-Away’sThree Learning Take-Away’s
• Find New ways of doingFind New ways of doing
things.things.
• Respond to situationsRespond to situations
using your values.using your values.
• Do NOT become routine.Do NOT become routine.
• ParadigmsParadigms
• Habit #1 Be ProactiveHabit #1 Be Proactive
• Habit #5 Seek First toHabit #5 Seek First to
understand.understand.
• Right brain thinking.Right brain thinking.
11. Our Focus April 27Our Focus April 27thth
., 28., 28thth
..
• Personal Career ManualPersonal Career Manual
• Understanding our ParadigmsUnderstanding our Paradigms
• Listen, Listen, ListenListen, Listen, Listen
• Habit #1: Be ProactiveHabit #1: Be Proactive
• Habit #5: Seek first to understand – ThenHabit #5: Seek first to understand – Then
to be understoodto be understood
• ““A Whole New Mind” by D. PinkA Whole New Mind” by D. Pink
12. Career Manual ReviewCareer Manual Review
• If you don’t knowIf you don’t know
where you are going,where you are going,
any path you chooseany path you choose
will take you there!will take you there!
• How much so far hasHow much so far has
been planned?been planned?
• How much has beenHow much has been
by chance?by chance?
• We must find a “fit”We must find a “fit”
between who YOUbetween who YOU
are and what YOUare and what YOU
would like to do.would like to do.
13. Career Manual ReviewCareer Manual Review
Examine (3) key issuesExamine (3) key issues
• Looking Inwards- who areLooking Inwards- who are
we?we?
• Looking Outwards-WhatLooking Outwards-What
does the world want?does the world want?
• How can YOU best fit intoHow can YOU best fit into
this world?this world?
(6) Career directions(6) Career directions
• Moving in (Getting job)Moving in (Getting job)
• Moving up (Promotion)Moving up (Promotion)
• Sideways (Lateral move)Sideways (Lateral move)
• Nowhere (Consolidation)Nowhere (Consolidation)
• Out (Leaving)Out (Leaving)
• Down (Setback)Down (Setback)
17. Southwest AirlinesSouthwest Airlines
• No first classNo first class
• No reserved seatsNo reserved seats
• No in flight mealsNo in flight meals
• Turn around 10 minTurn around 10 min
• Cheaper faresCheaper fares
• Happy employeesHappy employees
• Happy customersHappy customers
18. Federal Express (Fred Smith)Federal Express (Fred Smith)
• Teacher said itTeacher said it
would never work –would never work –
received a “D”received a “D”
• Had to go to VegasHad to go to Vegas
to make payroll.to make payroll.
• Friends tried toFriends tried to
dissuade him.dissuade him.
• Notice the logo?Notice the logo?
19. We all have different perceptions.We all have different perceptions.
Let’s take a look at this cardLet’s take a look at this card
example. Tell me what you seeexample. Tell me what you see
20.
21.
22.
23.
24.
25. Ok, let’s try this again but a littleOk, let’s try this again but a little
slowerslower
42. Everyday IllusionsEveryday Illusions
• Intuitive commonsense beliefs that we allIntuitive commonsense beliefs that we all
have about how our mind works.have about how our mind works.
• That are systematically wrong….That are systematically wrong….
• Not easy to over come…Not easy to over come…
• Get us into big trouble when we aren’tGet us into big trouble when we aren’t
aware of them….aware of them….
43. The Illusion of Attention:The Illusion of Attention:
Count how many time the ball isCount how many time the ball is
passedpassed
The invisible gorilla clip
45. Group ActivityGroup Activity
• As a group;As a group;
• What is impossible to do today, that, if itWhat is impossible to do today, that, if it
were possible, would change life at ASCwere possible, would change life at ASC
for the future?for the future?
46. The Ball GameThe Ball Game
1.Create a process for giving & receiving the ball in
the group.
2.You cannot pass the ball to the person next to
you.
3.The ball must return to the person who started
with it.
4.The ball must travel through the air.
5. The ball cannot be rolled across surfaces ie.,
floor, walls, tables, chairs…
47. The Ball Game ContinuedThe Ball Game Continued
Part # 2 Creating a product
One product = 8 rounds of passing the ball in the correct
sequence (if you drop the ball you must start over)
Original time = ??????
Can you reduce the time by 10 seconds?
Can you reduce it down to under 15 seconds?
Can you get to under 5 seconds?
48.
49.
50.
51.
52.
53.
54.
55.
56.
57.
58.
59.
60.
61. The LanguageThe Language
ReactiveReactive
• Nothing I can doNothing I can do
• Just the way I amJust the way I am
• He makes me so madHe makes me so mad
• They won’t allow thatThey won’t allow that
• I “HAVE” to do itI “HAVE” to do it
• I Can’tI Can’t
• I MustI Must
• If onlyIf only
ProactiveProactive
• Look at alternativesLook at alternatives
• I choose a different wayI choose a different way
• I control my feelingsI control my feelings
• I can work through itI can work through it
• I “CHOOSE” to do itI “CHOOSE” to do it
• I can find a wayI can find a way
• I preferI prefer
• I willI will
62. Viktor FranklViktor Frankl
S=RS=R
• Stimulus = ResponseStimulus = Response
• Man has the “Freedom”Man has the “Freedom”
to choose.to choose.
• Though he was torturedThough he was tortured
and beaten, he Choseand beaten, he Chose
freedom to keep hisfreedom to keep his
dignity and self-dignity and self-
awareness intact. Theyawareness intact. They
could hurt him physicallycould hurt him physically
but not mentally.but not mentally.
63.
64. Habit #5 : Seek First toHabit #5 : Seek First to
Understand, and Then beUnderstand, and Then be
UnderstoodUnderstood
• It’s all about communicationIt’s all about communication
• How many have had formalHow many have had formal
training in:training in:
Reading?Reading?
Writing?Writing?
Speaking?Speaking?
Listening?Listening?
65. Seek First to Understand!Seek First to Understand!
• Non – verbal most important!Non – verbal most important!
• AutobiographyAutobiography
• Projection (home movie reading)Projection (home movie reading)
• (5) types of listening(5) types of listening
– IgnoreIgnore
– PretendPretend
– SelectiveSelective
– AttentiveAttentive
– Empathic (most important) Listen with our eyes!Empathic (most important) Listen with our eyes!
66. What are Habits?What are Habits?
• ThoughtsThoughts
• PerceptionPerception
• RealityReality
• HabitHabit
67. The World Say’s We’re NotThe World Say’s We’re Not
Good Enough!Good Enough!
• How do we deal with:How do we deal with:
– Failure?Failure?
– Stress?Stress?
– Opposition?Opposition?
– Conflict?Conflict?
• HumorHumor
68. How Important is Non- Verbal?How Important is Non- Verbal?
• Everyone please stand and face me.Everyone please stand and face me.
• Quickly follow my directionsQuickly follow my directions
69. Let’s breakout into (3) groupsLet’s breakout into (3) groups
• CommunicateCommunicate
– ListenListen
– UnderstandUnderstand
70. Bill said the teacher is veryBill said the teacher is very
intelligent?intelligent?
Seek First to Understand, and
Then to be Understood
71. ““Bill”, said the teacher, “is VeryBill”, said the teacher, “is Very
intelligent”.intelligent”.
72. Bill said, the teacher is veryBill said, the teacher is very
intelligent.intelligent.
73. Listen, Listen, ListenListen, Listen, Listen
• How well do weHow well do we
Really listen?Really listen?
• AssessmentAssessment
74. Take out a sheet of paperTake out a sheet of paper
78. Sales Training Has Typically BeenSales Training Has Typically Been
(Left Side Thinkers) Product Training! Yet, 89% of us buy(Left Side Thinkers) Product Training! Yet, 89% of us buy
on Emotion (Right side)on Emotion (Right side)
• Left side of brainLeft side of brain
– AnalyticalAnalytical
– LogicalLogical
– VerbalVerbal
– Non-emotionalNon-emotional
• Right side of brainRight side of brain
– EmotionalEmotional
– SensingSensing
– FeelingFeeling
– KineticKinetic
79. • Medicine, what’s the technique?Medicine, what’s the technique?
– Diagnose before you prescribeDiagnose before you prescribe
• Lawyer, what’s the technique?Lawyer, what’s the technique?
– gather facts, understand the opponents case bettergather facts, understand the opponents case better
than theythan they
• Engineer, what’s the technique?Engineer, what’s the technique?
– Understand forces, stresses at work before designUnderstand forces, stresses at work before design
• Teaching,Teaching,
– Pre-assess before you teachPre-assess before you teach
• Amateur Salesperson, what’s the technique?Amateur Salesperson, what’s the technique?
– sells on price, and or productssells on price, and or products
• Professional Salesperson, what’s the technique?Professional Salesperson, what’s the technique?
– sells solutions to needs based on problemssells solutions to needs based on problems
80. A Whole New MindA Whole New Mind
TestTest
Daniel PinkDaniel Pink
Week 1 Homework AssignmentWeek 1 Homework Assignment
81.
82. A Whole New MindA Whole New Mind
Group assignmentGroup assignment
• How do you see ASC’sHow do you see ASC’s
participation in the USAparticipation in the USA
market and it’s affect bymarket and it’s affect by
RIGHT brain thinking?RIGHT brain thinking?
• List (3) RIGHT brainList (3) RIGHT brain
concepts that wouldconcepts that would
improve both internal andimprove both internal and
external (customer)external (customer)
satisfaction.satisfaction.
Group PresentationGroup Presentation
• Explain how these (3)Explain how these (3)
concepts will change theconcepts will change the
course of ASC.course of ASC.
