A guide to asking the right questions on your assessment tests.

1. Slide 1
Asking the Right Training and
Development Questions
Asking the Right
Training and
Development
Questions

2. Slide 2
Asking the Right Training and
Development Questions
Overview
1. The Right Questions
2. Defining the Good Qualities
3. Competencies
4. Developing Tests
Source: Test Generator – Asking the Right Training and Development Questions

3. Slide 3
Asking the Right Training and
Development Questions
The Right Questions
• There are many types of formal assessments that organizations can
use to train and develop their employees.
• A test's power derives from the attention that goes into assembling
the sets of questions and then analyzing how groups answer them.
• Asking the right questions begins with understanding the objective
of assessment - what knowledge, skills and abilities are required
and desired for a particular position.
• This can be achieved by performing a job analysis, focusing on
typical job duties and the accompanying capabilities required to be
effective at a given job.
Source: Test Generator – Asking the Right Training and Development Questions

4. Slide 4
Asking the Right Training and
Development Questions
Defining the Good Qualities
• Observe or interview your best employees to identify optimal
characteristics as well as a list of tasks and capabilities required for
the job.
• Define the qualities and basic aptitudes of successful employees
and structure questions that indicate whether or not candidates
meet these expectations.
• The corresponding assessments should take into account the most
critical qualifications of these findings under the premise that past
behavior is the best predictor of future behavior.
Source: Test Generator – Asking the Right Training and Development Questions

5. Slide 5
Asking the Right Training and
Development Questions
Competencies
• There are numerous commonly identified job competencies, such as
analytical, communication and leadership abilities.
– Each competency can be associated with typical behavior patterns that will result
in the desired output, from which a list of questions can be derived.
– For example, if a particular position requires strong analytical ability to review a
wide variety of information and recommend a specific course of action,
associated key behaviors could include "grasping new concepts and systems" and
"organizes ideas and information in unique ways."
• From this list, questions can be developed that ask for examples of
potential work problems previously anticipated and resolved, along
with preventative measures taken.
– In this way, a logical path can be made between personality traits, demonstrated
abilities and relevant skill requirements.
Source: Test Generator – Asking the Right Training and Development Questions

6. Slide 6
Asking the Right Training and
Development Questions
Developing Tests
• Professionally developed tests are more reliable and accurate
assessments of capabilities and behavior than those based only on
observations or interviews.
– These can include personality, job knowledge, cognitive ability, integrity, situation
judgment and work sample tests.
– The more comprehensive and well designed the test is, the more accurate the
evaluation can be.
• The set of questions developed are administered to a large number
of individuals and the results carefully scrutinized.
– To create a test that is reliable, questions need to provide accurate results,
equally applicable to all test takers and productively measuring what was
intended.
Source: Test Generator – Asking the Right Training and Development Questions

7. Slide 7
Asking the Right Training and
Development Questions
Developing Tests
• When developing tests, it is important to ensure that the questions
are fair and unbiased.
• It should be reviewed and practiced to see if the test questions
predict outcomes equally well for different groups.
• Test creation software provides for quick and accurate results that
can be comprehensively analyzed considering numerous factors.
• Since it is the pattern of responses across several different
indicators that best predict future behavior, computerized testing
from an online exam maker is the most efficient and reliable
method for finding and developing these individuals that create
successful organizations.
Source: Test Generator – Asking the Right Training and Development Questions

8. Slide 8
Asking the Right Training and
Development Questions
Questions?
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