This document discusses how organizations can build harmonious relationships with their communities and environments through corporate social responsibility. It defines CSR as businesses behaving ethically and contributing to economic development while improving lives. The document examines how businesses interact with society through providing goods/services, creating jobs, and following human rights and environmental regulations. It provides examples of both positive CSR practices like Apple investing in renewable energy as well as negative instances like Volkswagen's emissions scandal. The conclusion is that CSR benefits public relations and bonds between organizations and stakeholders which are crucial to business success.