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Ad:Check
Understanding advertising regulation
Legal, decent, honest and truthful
alcoholic drinks, health and beauty claims, marketing to
children, medicines, financial products, environmental
claims, gambling, direct marketing and prize promotions.
The ASA works on the principle that advertisers must
adhere to the spirit as well as the letter of the rules, making
it almost impossible for advertisers to find loopholes.
Who judges the ads?
The ASA Council is the jury responsible for deciding
whether ads have breached the Advertising Codes.
Two-thirds of the Council members are independent
of the advertising industry and the remaining members
have a professional background in the advertising or
media sectors. Collectively they offer a wide range of
skills and experiences, representing perspectives across
society, including young people, families, charities and
consumer groups.
2
Ad:Check provides teachers with a creative and
educationally robust set of resources for use in the
classroom, supplying them with the tools they need
to raise awareness of how advertising is regulated
in the UK and why it should be regulated. Along the
way we hope to promote a broad understanding of
the advertising standards used and applied in the UK.
This will enable students to feel equipped with the
knowledge and understanding they need to be able
to make critical assessments of the ads they see
around them, and, if they feel the need, raise their
concerns about the ads they see and hear with the
Advertising Standards Authority (ASA).
The resource takes a “Big Question” approach
to investigate the role of the ASA in advertising
regulation, by providing lesson plans linked to real-life
ASA case studies to explore why we need advertising,
the remit of the ASA, and the Advertising Codes that
govern what we see and hear. The resource also
contains banks of additional ads with commentaries
explaining the issues they raise. These Ad banks
have been collated to illustrate three key areas of
the ASA’s work in ensuring that advertising does not
mislead, harm or offend, and teachers can draw
on any of these examples to customise and develop
the lessons in the resource if they wish.
The Advertising Standards Authority (ASA) works to make
sure that all UK advertising is legal, decent, honest and
truthful. It is funded by a levy on advertising space, but
operates independently from advertisers and the government.
As well as proactively checking ads from the many millions
that appear every year in the UK, the ASA acts on complaints
to make sure that consumers are protected from misleading,
harmful or offensive ads. Even a single complaint can lead
to a formal investigation and an ad being withdrawn.
You can complain to the ASA if you:
• think there is something wrong with an advertisement
you have seen or heard
• have difficulty getting goods or a refund for items bought
by mail order or through television shopping channels
• think a special offer or prize promotion has been
unfairly run
• want to stop direct mail from companies sent by post,
fax, text message or email
• think there is something wrong with the marketing on
a company’s website or their social network site.
Who writes the rules?
The ASA judges ads against the UK Advertising Codes.*
The Advertising Codes are written by the advertising
industry through the Committee of Advertising Practice
(CAP) and the Broadcast Committee of Advertising
Practice (BCAP). The members of these committees
are drawn from the main industry bodies representing
advertisers, agencies and media owners. The Advertising
Codes contain wide-ranging rules designed to ensure
that advertising does not mislead, harm or offend and
is socially responsible, whatever the product being
advertised. The Codes reflect the law and in places go
well beyond it. The Codes also contain specific rules
for certain products and marketing techniques to cover
Introduction
The Advertising Standards Authority
Visit the ASA website for detailed information on
the role of the ASA
The Advertising Codes are available on the CAP website
How to make a complaint
ASA rulings on the complaints they have received
Two bodies with a shared goal to keep
advertising legal, decent, honest and truthful.
*The UK Code of Non-broadcast Advertising, Sales Promotion and Direct Marketing.
The UK Code of Broadcast Advertising.
assesses if ads breach
the Advertising Codes
writes the
Advertising Codes
3
Summary of the
Advertising Codes
The Advertising Codes contain hundreds of rules on
many different topics. Below we have summarised some
of the key rules that will help while teaching this resource.
The full Codes can be found here.
General
• Ads must be obviously identifiable as such.
• Marketing communications must be prepared with a
sense of responsibility to consumers and to society.
Misleading
• No ad should mislead, or be likely to mislead, by
inaccuracy, ambiguity, exaggeration, omission
or otherwise.
• Marketers must hold documentary evidence to prove
all claims that are capable of objective substantiation.
Harm and offence
• Ads must not contain anything that is likely to cause
serious or widespread offence. Particular care must be
taken to avoid causing offence on the grounds of race,
religion, gender, sexual orientation, disability or age.
• The fact that a product is offensive to some people
is not grounds for finding an ad for that product in
breach of the Code.
• Ads must not cause fear or distress without justifiable
reason e.g. charity or public sector ads; if it can be
justified, the fear or distress should not be excessive.
Advertisers must not use a shocking claim or image
merely to attract attention.
• Ads must not contain anything that is likely to condone
or encourage violence or anti-social behaviour.
Children
• Children must not be shown in hazardous situations
or behaving dangerously, except to promote safety.
Children must not be shown unattended in street scenes
unless they are old enough to take responsibility for
their own safety. Pedestrians and cyclists must be seen
to observe the Highway Code.
• Ads, especially those addressed to or depicting a child,
must not condone or encourage an unsafe practice.
• Ads that are suitable for older children but could distress
younger children must be sensitively scheduled.
• Ads must not condone or encourage practices that are
detrimental to children’s health.
• Ads must not condone or encourage bullying.
• Ads must not portray or represent children in a
sexual way.
• Ads must not imply that children are likely to be ridiculed,
inferior to others, less popular, disloyal or have let
someone down if they or their family do not use a
product or service.
• Ads must not collect personal information from children
under 12 for marketing purposes without the consent
of the child’s parent or guardian.
• Trailers for films or video-games carrying an 18-certificate
or 15-certificate may not be advertised around
programmes made for, directed at, or likely to appeal
to audiences below the age of 16.
• Ads for age-restricted products like alcohol and gambling
must not be targeted at or likely to appeal to under 18s.
• Ads featuring sexual imagery, particularly posters that
children are more likely to see, must be carefully targeted
and avoid causing harm or offence.
• Depictions of violence that may cause distress or
encourage copycat behaviour should be shown only
at appropriate times and in places where children are
less likely to see them.
• Ads must not condone or encourage poor nutritional
habits or an unhealthy lifestyle in children.
• Food or drink products that are high in fat, salt or sugar
(HFSS) may not be advertised in or adjacent to TV
programmes commissioned for, or likely to appeal to,
audiences under the age of 16.
Tobacco
• Tobacco products may not be advertised to the public.
Alcohol
• Marketing communications for alcoholic drinks should
not be targeted at people under 18 and should not
imply, condone or encourage immoderate, irresponsible
or anti-social drinking.
Gambling
• Marketing communications for gambling must be socially
responsible, with particular regard to the need to protect
children, young persons and other vulnerable persons
from being harmed or exploited.
The Advertising Standards Authority
8
Big question one: Why does advertising need to be regulated?
Teacher context
Advertising calls the public’s attention to a product,
service or need. Companies spend large amounts of
money (nearly £16 bn in 2011) on advertising
each year in the UK. (Source: Advertising Association
Advertising Statistics, and Institute of Practitioners in
Advertising, IPA.) But what does advertising do for us?
Do we need it? What purpose does it serve?
The lessons in this section will give students
opportunities to argue and decide the balance of
responsibilities – how far advertising informs and
entertains and is important for economic growth, but
also what consideration needs to be given to the rights
of citizens not to be misled, harmed or offended.
Students will have opportunities to:
• explore the nature and purpose of advertising and
why it needs to be regulated
• become familiar with the ASA’s remit and their powers
• become familiar with where the Codes governing
advertising come from
• write and speak to argue and persuade
• distinguish between fact and opinion
• develop a critical understanding of some of the
verbal and visual language of advertising
• write in support of, or opposition to, a real-life ASA
case study
• draft an ad for the ASA.
They will explore:
• why we need advertising controls and what they
should be
• what the controls are on the ads we can see
and hear
• whether we all need to be protected, or only some
of us
• whether advertising is a big influence on us anyway.
Pre-lesson task 5 mins
To share findings at start of lesson
Ask students to bring with them an example of a piece
of advertising: perhaps an ad for a favourite item,
something from a magazine or newspaper, something
spotted as a pop-up on the web or something that
strikes them as a particularly good or bad piece of
advertising. As the topic progresses, these can form
part of a developing display of materials that students
can discuss, annotate or deconstruct.
Objectives
• To know that advertising appears in many different
forms and contexts.
• To explore the nature and purpose of advertising.
• To consider why advertising needs to be regulated.
Activity one: What is the point
of advertising?
Step one 10 mins
Companies, charities and the government spent
nearly £16 bn on advertising their products and
services in the UK in 2011.
But what does advertising do?
Why do advertisers think it is worth spending so
much money on it?
Issue the statements on the cards on BQ1 / Resource
sheet 1 to pairs of students. Ask them to read through
all of the points on the cards carefully before creating a
‘Diamond 9’ of the points that they think best explain
the purpose of advertising.
Why Diamond 9?
The aim is to promote lots of discussion in a relatively
short space of time. It is an effective way of getting
everyone to agree a short list of priorities.
Students are given a list of issues or questions on
separate cards so they can be moved around easily.
They are asked to select nine of the most important
items and arrange them on a diamond-shaped grid.
The most important item is placed at the top of the
diamond. The least important is placed at the bottom of
the diamond. Items in each row are of equal importance.
Lesson one: What is the point of advertising? 1 hour
Continued...
9
Completing a Diamond 9
• Students read the list of items and think about their
importance.
• In the group they discuss their ideas and select the
nine statements they believe to be the most important.
• Students then sort the chosen nine items into the
diamond pattern according to order of importance.
• The group should all agree the order of importance
and be able to justify their choices.
Step three 5 mins
Link to Activity 2
Q / A
• Do students think that advertising is necessary?
• What benefits does advertising bring us?
• Are there any negatives attached to advertising?
• What are they?
At this point take a show of hands to indicate whether
on balance they think advertising brings more positives
than negatives.
Ask students to list the types of advertising they
encounter and the contexts in which they see or
hear it.
Given that advertising is a feature in all of our lives, ask:
Can advertisers say whatever they want?
Step two 10 mins
Debrief
Q / A
Ask students to feed back on the points that they
feel give the clearest explanation of the purpose of
advertising. Pairs of students should present their
selection to the rest of the class and explain briefly
how they arrived at this selection. They should be
prepared to justify their decision-making and explain
why they prioritised one item over another. The whole
class can now attempt to identify any common
choices or any agreement on the statements that
best explain the purpose of advertising.
Variation Try introducing
two blank wild cards where
students can write their own
ideas if they wish.
Big question one: Why does advertising need to be regulated?
Advertising helps promote and
stimulate competition.
Advertising draws attention to a product or service.
Advertising tells consumers how much things cost.
Advertising keeps consumers up to date
with new developments.
Advertising makes us aware of different brands.
Advertising helps fund media.
There are 20,000 jobs in the advertising industry.
Advertising helps fund culture and sport.
Advertising helps businesses make a profit.
Advertising tells consumers what things
they must have.
Advertising helps change society’s behaviour.
Advertising makes us loyal to certain brands.
Advertising tells us where to access
products and services.
Advertising warns people about
dangerous activities.
Advertising can be funny and entertaining.
10
The ad for Maltesers, with its claim that
“It’s the chocolate that can help you stay
slim”, would also now fall foul of Advertising
Codes, and in fact, in October 2008 the ASA
upheld complaints about a TV advertisement
for Maltesers on the grounds that saying
the chocolates were “less than 11 calories
each” gave the misleading impression that
Maltesers were a low-energy food.
See ruling on this case
Find out more about Code rules:
Misleading advertising
Rules on health or nutrition claims (non-broadcast)
Rules on health or nutrition claims (broadcast)
Step one 15 mins
Think, Pair, Share – a three-stage cooperative learning
activity where:
• individuals think silently about the questions posed
• individuals pair up to exchange thoughts
• the pairs share their responses with other pairs,
other teams, or the entire group.
Ask students to look at the ads shown in BQ1 / Resource
sheet 2 (or PowerPoint presentation BQ1 Activity 2).
Allow individual thinking time so each student can
consider the ads without the accompanying questions.
Show the questions. Allow further time for students to
consider their individual responses to the questions.
Bring students into pairs and ask them to share their
thoughts to answer the questions for each ad.
Step two 10 mins
Debrief
Once they have worked through these questions in
pairs, take responses from the whole group on each ad
in turn.
Responses from the whole group should identify the
fact that these ads – and the claims that they contain –
would not be seen today.
Advertising tobacco products is prohibited. Advertisers
cannot make misleading claims such as smoking can be
good for your throat or chocolate can help keep you slim.
The ads we see today are controlled or regulated.
• But who is responsible for regulating the claims that
can be made by advertisers?
• What are the rules about what can be shown, or the
claims that can be made?
Step three 5 mins
Homework / Research assignment
Task students with identifying the organisation
responsible for checking that consumers are protected
from ads making misleading claims, or likely to cause
us harm or offence. Find out what its role is. Identify
three products (other than cigarettes and chocolate)
where there are rules about how they can be advertised.
Big question one: Why does advertising need to be regulated?
Activity two: Can advertisers
say whatever they want?
Teacher context
Using two ads from a historical context – a time before
the ASA was established – students will discover how
advertisers could at one time easily make misleading /
harmful claims.
See the ASA site for a brief history of ad regulation.
The ad for Craven ‘A’ cigarettes would
no longer be allowed – regulations
around advertising tobacco products
have tightened over time.
• 1965 – Cigarette advertising is
banned on television (cigars and
loose tobacco can continue to be
advertised until the early 1990s).
• 1975 – New rules for other types of
cigarette advertising introduced, along with pre-vetting.
• 2003 – The Tobacco Advertising and Promotion
Act 2002 came into force, prohibiting the advertising
and promotion of tobacco products. It does not,
however, cover ads for rolling papers or filters.
Find out more about the Code rules:
Tobacco products
Rolling papers and filters
11
Objectives
• To understand the ASA’s remit and its powers.
• To understand areas of advertising governed by the
Advertising Codes.
• To engage with the ethics surrounding advertising.
• To engage critically with an ASA case and ruling.
Activity one: The ASA’s remit
Starter 10 mins
Explore with students what they found out from
their homework / research task set at the end of the
previous lesson. Use BQ1 / Resource sheet 3
to help summarise / reinforce their findings.
• Highlight the ASA logo and strapline and clarify
that its role is to ensure that the ads we see
and hear:
– are legal, decent, honest and truthful
– do not mislead, harm or offend and are
socially responsible.
• Explore the areas of our lives where we might
encounter ads. (Outlined on BQ1 / Resource Sheet 3.)
• Explore the areas of advertising that fall under the
ASA’s remit. (Outlined on BQ1 / Resource Sheet 3.)
Activity two: What makes people
complain about ads?
Teacher context
Many millions of ads appear in the UK. The ASA monitors
ads and acts on complaints from organisations or
individual members of the public.
If the ASA judges that an ad has broken the rules it can
insist that it is either changed or withdrawn. There are
detailed Advertising Codes setting out what is and is
not acceptable. A single complaint to the ASA can lead
to an ad being changed or withdrawn.
In 2011:
• the ASA handled 31,458 complaints about 22,397
different ads
• they judged that 4,591 ads had to be either changed
or withdrawn
• nearly 94% of the complaints came from members
of the public.
Step one 10 mins
Q / A
What issues do students think are likely to be the most
complained about? Collect ideas from students and
collate on the whiteboard.
Reveal actual collated information.
• How do these topics compare with the list compiled
from students’ ideas?
• Does anything surprise them? Does the work of the
ASA sound straightforward?
• How straightforward would it be to handle complaints
about sexism, racism, homosexuality, violence
or religion?
• Does everyone share the same concerns, feelings or
beliefs about these topics?
Will the words legal, decent, honest and truthful mean
the same to everyone? What offends me, might not
offend you. Your idea of what is “decent” might be very
different from mine. Is it always easy to define “honest”?
Lesson two: The ASA’s remit 1 hour
Big question one: Why does advertising need to be regulated?
*Based on complaints about misleading prices, before/after images,
exaggeration, post-production techniques, sales promotions and small print.
Complaint themes 2009 – 2011
Language
Sex
Depiction of children
Depiction of men
Depiction of women
Violence
Homosexuality
Animals
Race
Religion
Disability
Misleading*
Complaint
themes
2009 – 2011
0 5,000 10,000 15,000 20,000
1,591
3,579
4,070
4,813
6,217
311
285
4,079
1,102
1,666
617
17,941
12
Activity three: You be the judge
Teacher note
This activity uses a Paddy Power ad that provoked a
lot of complaints to the ASA. See the ad in full here.
A summary of the ASA ruling is provided in BQ1
Resource sheet 4 teacher notes for quick reference.
For a bank of ads to use as alternatives or in addition
to this, see the Ad bank.
Step one 20 mins
Tell students they are about to watch a video that
shows one of the most complained about ads in recent
years. What do they see in the ad that may have
provoked complaints?
Working in groups of three or four, students should
watch BQ1 / Video resource 1. (Available in summary
as BQ1 / Resource sheet 4 student summary.)
Q / A
Reveal that 1,089 viewers objected to this ad.
Can students suggest what might have provoked
the complaints?
220 viewers objected that the ad was offensive to
blind people.
1,070 viewers objected that the ad was offensive
and harmful, because it might encourage or condone
cruelty to animals.
Big question one: Why does advertising need to be regulated?
• Do students think these complaints are justified?
• Do students think that the ad is acceptable as it is?
Working in their groups, students should draft out the
main points of argument on both sides that the ASA
would have to consider before coming to a conclusion.
Q / A
If they were a member of the ASA Council, how would
they respond to these complaints? Giving their reasons
for their decision, would they:
• insist on changes e.g. changes to the content of the
ad or time it could be shown
• ban this ad
• let the ad go ahead as it stands?
Step two 15 mins
Plenary
Ask groups to vote on whether the ad should be
accepted as it is or whether it should be withdrawn.
Complete a tally on the board.
Ask students to justify their decisions in one or two
words only – e.g. amusing, cruel to animals, insulting
to blind people, offensive.
Record these thoughts on the board.
Ask students to look at their list. Which do they think
would be the deciding factors influencing the decision
of the ASA?
Reveal the decision of the ASA – that the complaints
were not upheld – and share the reasons for the decision:
no breach of rules regarding likelihood of causing harm
or offence, did not encourage or condone violence or
cruelty, would not cause serious distress, didn’t show
harmful or negative stereotypes.
Full ruling details are available here.
• How many students agree with the ASA decision?
Step three 5 mins
Homework activity
EITHER
Write a formal letter to the ASA supporting the complaints
about the ad and try to persuade the ASA to withdraw it.
OR
Write in support of the ad, arguing that it is amusing
and effective.
You should mention in your letter the UK Code of
Broadcast Advertising rules governing:
• causing harm or offence
• encouraging or condoning violence or cruelty
• causing serious distress
• showing harmful or negative stereotypes.
OR
Write to the ASA commending an ad that you have
recently seen. Explain why you think it is effective.
N.B. This is a class activity. If you choose to actually
send the letters to the ASA, you will not receive a
personalised response.
13
Extension activity
Advertise the ASA
See BQ1 / Resource Sheet 5.
Students should look at the examples of ads on
the worksheet, widely used by the ASA in the
press. Their task is to design an alternative ad
to explain and promote the work of the ASA to
young people.
They should draw on the work they
have covered so far as well as
carrying out additional research
by visiting the ASA website.
Big question one: Why does advertising need to be regulated?
Advertising helps promote and
stimulate competition.
Advertising helps fund culture
and sport.
Advertising helps businesses
make a profit.
Advertising tells consumers
how much things cost.
Advertising tells consumers
what things they must have.
Advertising keeps
consumers up to date
with new developments.
Advertising helps change
society’s behaviour.
Advertising makes us aware
of different brands.
Advertising makes us loyal
to certain brands.
Advertising tells us where to
access products and services.
Advertising helps fund media.
Advertising warns people about
dangerous activities.
Advertising draws attention
to a product or service.
There are 20,000 jobs in
the advertising industry.
Advertising can be funny
and entertaining.
14
Lesson one
Activity one: What is the point of advertising?
✃
BQ1 / Resource sheet 1 student sheet
15
BQ1 / Resource sheet 2 student sheet
Craven ‘A’, 1930s
What is this advertising?
What claims are being made for the product?
What image is it portraying?
Could a company make the same claims
for this product today? Why? Why not?
Maltesers, 1950s
“Choose the chocolates that
can help you keep slim...”
What is this advertising?
What claims are being made
for the product?
What image is it portraying?
Could a company make
the same claims for this
product today?
Why? Why not?
Lesson one
Activity two: Can advertisers say whatever they want?
16
The work of the Advertising Standards
Authority (ASA) covers advertisements in:
• Magazines and newspapers
• Radio and TV
• Television shopping channels
• Posters
• Cinema
• Direct mail (advertising sent through the
post and addressed to you personally)
• Internet, including a company’s own
marketing on its own website or social
networking page, as well as in paid-for space
• Leaflets and brochures
• Commercial email and mobile messages
• CD ROMs, DVDs, videos and faxes
• Sales promotions (special offers, prize draws
and competitions)
The work of the Advertising Standards
Authority (ASA) does not cover:
• Sponsorship e.g. of events or TV programmes
• Packaging
• Shop windows
• Telephone calls
• Fly-posting
• Private classified ads
• Statutory / public notices
• Press releases
• Political ads
• Online editorial
The following products have specific rules
under the Advertising Codes, as to how
they can be advertised to consumers.
Alcohol
Gambling
Food and soft drinks
Health and beauty products
Tobacco
There are also Code rules that relate to:
Harm and offence
Environmental claims
Racism
Children and advertising
Scheduling ads at appropriate times
Displaying ads in appropriate places
Misleading claims
BQ1 / Resource sheet 3 student summary
ASA – Legal, decent, honest and truthful
Many millions of ads appear in the UK each year.
The ASA monitors the media to make sure ads
don't break the rules and acts on complaints from
organisations or individual members of the public.
If it judges that an ad has broken the rules, it
can insist that it is either amended or withdrawn.
The ASA can act on a single complaint.
The ASA is independent but works closely with the advertising industry. The decisions
it makes are based on the UK Advertising Codes, which are written by the Committee of
Advertising Practice (CAP).
assesses if ads breach
the Advertising Codes
writes the
Advertising Codes
Lesson two
Activity one: The ASA’s remit
17
A TV ad for a bookmaker showed a game of
football being played by two teams of blindfolded
men, using a ball with a bell inside it. The ad
opened with a shot of a kitbag marked “Blind
Wanderers FC”, then showed the players
mid-game. One player kicked the ball off the
pitch but then a cat, wearing a bell on its collar,
ran onto the pitch, with its bell ringing. The
referee was about to blow his whistle, when
one of the men was shown taking a kick.
There was a thud and loud meow, although no
contact between the player and the cat was
shown on screen. A man in a suit appeared
on the pitch, patted the shoulder of the player
who had taken the kick and said: “Paddy
Power can’t get Tiddles back, there’s nothing
we can do about that, but we can get you your
money back with our money-back specials”
and handed the player some bank notes.
BQ1 / Resource sheet 4 student summary
Paddy Power plc – July 2010
Issue
1,089 viewers objected to this ad.
220 viewers objected that the ad was
offensive to blind people; and
1,070 viewers objected that the
ad was offensive and harmful,
because it might encourage
or condone cruelty to animals.
There was a shot of the cat walking along the
branch of a tree, meowing. The final voice-over
said: “Check ’em out before you bet at Paddy
Power ...” and the player taking the kick was
shown again, in slow motion, and a faint meow
was again heard in the background.
Lesson two
Activity three: You be the judge
18
Paddy Power plc – July 2010
Not upheld
The ASA said it was not offensive in itself to create an
advert referring to people with a disability.
Paddy Power said it featured an action “so unlikely that
it was absurd”.
Paddy Power said the advert did not show the cat being
kicked or suffering any violence or cruelty. It was clearly
and deliberately shown to be unharmed at the end of
the item.
Paddy Power had chosen a blind football match to
promote a lesser-known sport – the World Blind Football
Championships were going to take place in 2010.
Paddy Power produced a letter of support from the
manager of the England Blind Football Team.
All the players in the ad were actual blind football players,
many of whom had represented the national side.
BQ1 / Resource sheet 4 teacher notes
Teacher notes
The ASA’s final decision was:
1. The action in the ad would be interpreted by most
viewers as a humorous depiction of a fictional situation,
with the humour derived from surreal and improbable
circumstances, when an unforeseeable and accidental
action occurred.
2. It was unlikely to be seen by most viewers as malicious
or implying that blind people were likely to cause harm
to animals whilst playing football.
3. The ad was unlikely to be seen as humiliating,
stigmatising or undermining to blind people and was
unlikely to cause serious or widespread offence.
Lesson two
Activity three: You be the judge
19
BQ1 / Resource sheet 5 student sheet
Advertise the ASA
Look at these ASA ads, widely used in the press.
Their purpose is to inform us about the role of the ASA.
The audience is the general public and the language and
style are simple, clear and direct.
What do they tell us about the work of the ASA?
How effective are they?
Could they be more effective in reaching young people?
Your task is to draft an alternative ad for the ASA. The
purpose must remain to inform about the role of the
ASA, but the intended audience must be young people.
Develop your ad with this in mind, changing the language
and style to fit the new audience.
Think carefully about where this ad would be best placed
to reach its new audience.
FIND OUT MORE about the work of the ASA
by visiting their website.
www.asa.org.uk
Lesson two
Extension activity
Appendix
Large scale images used in Big Question One
Author: Genevieve Barlow
Designer: Paula Sayer
Project Management: Magenta Project Management Ltd, 01353 741222
© Advertising Standards Authority 2012
Advertising Standards Authority
Mid City Place
71 High Holborn
London WC1V 6QT
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Legal, decent, honest and truthful

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Asa ad check-bq1test

  • 2. alcoholic drinks, health and beauty claims, marketing to children, medicines, financial products, environmental claims, gambling, direct marketing and prize promotions. The ASA works on the principle that advertisers must adhere to the spirit as well as the letter of the rules, making it almost impossible for advertisers to find loopholes. Who judges the ads? The ASA Council is the jury responsible for deciding whether ads have breached the Advertising Codes. Two-thirds of the Council members are independent of the advertising industry and the remaining members have a professional background in the advertising or media sectors. Collectively they offer a wide range of skills and experiences, representing perspectives across society, including young people, families, charities and consumer groups. 2 Ad:Check provides teachers with a creative and educationally robust set of resources for use in the classroom, supplying them with the tools they need to raise awareness of how advertising is regulated in the UK and why it should be regulated. Along the way we hope to promote a broad understanding of the advertising standards used and applied in the UK. This will enable students to feel equipped with the knowledge and understanding they need to be able to make critical assessments of the ads they see around them, and, if they feel the need, raise their concerns about the ads they see and hear with the Advertising Standards Authority (ASA). The resource takes a “Big Question” approach to investigate the role of the ASA in advertising regulation, by providing lesson plans linked to real-life ASA case studies to explore why we need advertising, the remit of the ASA, and the Advertising Codes that govern what we see and hear. The resource also contains banks of additional ads with commentaries explaining the issues they raise. These Ad banks have been collated to illustrate three key areas of the ASA’s work in ensuring that advertising does not mislead, harm or offend, and teachers can draw on any of these examples to customise and develop the lessons in the resource if they wish. The Advertising Standards Authority (ASA) works to make sure that all UK advertising is legal, decent, honest and truthful. It is funded by a levy on advertising space, but operates independently from advertisers and the government. As well as proactively checking ads from the many millions that appear every year in the UK, the ASA acts on complaints to make sure that consumers are protected from misleading, harmful or offensive ads. Even a single complaint can lead to a formal investigation and an ad being withdrawn. You can complain to the ASA if you: • think there is something wrong with an advertisement you have seen or heard • have difficulty getting goods or a refund for items bought by mail order or through television shopping channels • think a special offer or prize promotion has been unfairly run • want to stop direct mail from companies sent by post, fax, text message or email • think there is something wrong with the marketing on a company’s website or their social network site. Who writes the rules? The ASA judges ads against the UK Advertising Codes.* The Advertising Codes are written by the advertising industry through the Committee of Advertising Practice (CAP) and the Broadcast Committee of Advertising Practice (BCAP). The members of these committees are drawn from the main industry bodies representing advertisers, agencies and media owners. The Advertising Codes contain wide-ranging rules designed to ensure that advertising does not mislead, harm or offend and is socially responsible, whatever the product being advertised. The Codes reflect the law and in places go well beyond it. The Codes also contain specific rules for certain products and marketing techniques to cover Introduction The Advertising Standards Authority Visit the ASA website for detailed information on the role of the ASA The Advertising Codes are available on the CAP website How to make a complaint ASA rulings on the complaints they have received Two bodies with a shared goal to keep advertising legal, decent, honest and truthful. *The UK Code of Non-broadcast Advertising, Sales Promotion and Direct Marketing. The UK Code of Broadcast Advertising. assesses if ads breach the Advertising Codes writes the Advertising Codes
  • 3. 3 Summary of the Advertising Codes The Advertising Codes contain hundreds of rules on many different topics. Below we have summarised some of the key rules that will help while teaching this resource. The full Codes can be found here. General • Ads must be obviously identifiable as such. • Marketing communications must be prepared with a sense of responsibility to consumers and to society. Misleading • No ad should mislead, or be likely to mislead, by inaccuracy, ambiguity, exaggeration, omission or otherwise. • Marketers must hold documentary evidence to prove all claims that are capable of objective substantiation. Harm and offence • Ads must not contain anything that is likely to cause serious or widespread offence. Particular care must be taken to avoid causing offence on the grounds of race, religion, gender, sexual orientation, disability or age. • The fact that a product is offensive to some people is not grounds for finding an ad for that product in breach of the Code. • Ads must not cause fear or distress without justifiable reason e.g. charity or public sector ads; if it can be justified, the fear or distress should not be excessive. Advertisers must not use a shocking claim or image merely to attract attention. • Ads must not contain anything that is likely to condone or encourage violence or anti-social behaviour. Children • Children must not be shown in hazardous situations or behaving dangerously, except to promote safety. Children must not be shown unattended in street scenes unless they are old enough to take responsibility for their own safety. Pedestrians and cyclists must be seen to observe the Highway Code. • Ads, especially those addressed to or depicting a child, must not condone or encourage an unsafe practice. • Ads that are suitable for older children but could distress younger children must be sensitively scheduled. • Ads must not condone or encourage practices that are detrimental to children’s health. • Ads must not condone or encourage bullying. • Ads must not portray or represent children in a sexual way. • Ads must not imply that children are likely to be ridiculed, inferior to others, less popular, disloyal or have let someone down if they or their family do not use a product or service. • Ads must not collect personal information from children under 12 for marketing purposes without the consent of the child’s parent or guardian. • Trailers for films or video-games carrying an 18-certificate or 15-certificate may not be advertised around programmes made for, directed at, or likely to appeal to audiences below the age of 16. • Ads for age-restricted products like alcohol and gambling must not be targeted at or likely to appeal to under 18s. • Ads featuring sexual imagery, particularly posters that children are more likely to see, must be carefully targeted and avoid causing harm or offence. • Depictions of violence that may cause distress or encourage copycat behaviour should be shown only at appropriate times and in places where children are less likely to see them. • Ads must not condone or encourage poor nutritional habits or an unhealthy lifestyle in children. • Food or drink products that are high in fat, salt or sugar (HFSS) may not be advertised in or adjacent to TV programmes commissioned for, or likely to appeal to, audiences under the age of 16. Tobacco • Tobacco products may not be advertised to the public. Alcohol • Marketing communications for alcoholic drinks should not be targeted at people under 18 and should not imply, condone or encourage immoderate, irresponsible or anti-social drinking. Gambling • Marketing communications for gambling must be socially responsible, with particular regard to the need to protect children, young persons and other vulnerable persons from being harmed or exploited. The Advertising Standards Authority
  • 4. 8 Big question one: Why does advertising need to be regulated? Teacher context Advertising calls the public’s attention to a product, service or need. Companies spend large amounts of money (nearly £16 bn in 2011) on advertising each year in the UK. (Source: Advertising Association Advertising Statistics, and Institute of Practitioners in Advertising, IPA.) But what does advertising do for us? Do we need it? What purpose does it serve? The lessons in this section will give students opportunities to argue and decide the balance of responsibilities – how far advertising informs and entertains and is important for economic growth, but also what consideration needs to be given to the rights of citizens not to be misled, harmed or offended. Students will have opportunities to: • explore the nature and purpose of advertising and why it needs to be regulated • become familiar with the ASA’s remit and their powers • become familiar with where the Codes governing advertising come from • write and speak to argue and persuade • distinguish between fact and opinion • develop a critical understanding of some of the verbal and visual language of advertising • write in support of, or opposition to, a real-life ASA case study • draft an ad for the ASA. They will explore: • why we need advertising controls and what they should be • what the controls are on the ads we can see and hear • whether we all need to be protected, or only some of us • whether advertising is a big influence on us anyway. Pre-lesson task 5 mins To share findings at start of lesson Ask students to bring with them an example of a piece of advertising: perhaps an ad for a favourite item, something from a magazine or newspaper, something spotted as a pop-up on the web or something that strikes them as a particularly good or bad piece of advertising. As the topic progresses, these can form part of a developing display of materials that students can discuss, annotate or deconstruct. Objectives • To know that advertising appears in many different forms and contexts. • To explore the nature and purpose of advertising. • To consider why advertising needs to be regulated. Activity one: What is the point of advertising? Step one 10 mins Companies, charities and the government spent nearly £16 bn on advertising their products and services in the UK in 2011. But what does advertising do? Why do advertisers think it is worth spending so much money on it? Issue the statements on the cards on BQ1 / Resource sheet 1 to pairs of students. Ask them to read through all of the points on the cards carefully before creating a ‘Diamond 9’ of the points that they think best explain the purpose of advertising. Why Diamond 9? The aim is to promote lots of discussion in a relatively short space of time. It is an effective way of getting everyone to agree a short list of priorities. Students are given a list of issues or questions on separate cards so they can be moved around easily. They are asked to select nine of the most important items and arrange them on a diamond-shaped grid. The most important item is placed at the top of the diamond. The least important is placed at the bottom of the diamond. Items in each row are of equal importance. Lesson one: What is the point of advertising? 1 hour Continued...
  • 5. 9 Completing a Diamond 9 • Students read the list of items and think about their importance. • In the group they discuss their ideas and select the nine statements they believe to be the most important. • Students then sort the chosen nine items into the diamond pattern according to order of importance. • The group should all agree the order of importance and be able to justify their choices. Step three 5 mins Link to Activity 2 Q / A • Do students think that advertising is necessary? • What benefits does advertising bring us? • Are there any negatives attached to advertising? • What are they? At this point take a show of hands to indicate whether on balance they think advertising brings more positives than negatives. Ask students to list the types of advertising they encounter and the contexts in which they see or hear it. Given that advertising is a feature in all of our lives, ask: Can advertisers say whatever they want? Step two 10 mins Debrief Q / A Ask students to feed back on the points that they feel give the clearest explanation of the purpose of advertising. Pairs of students should present their selection to the rest of the class and explain briefly how they arrived at this selection. They should be prepared to justify their decision-making and explain why they prioritised one item over another. The whole class can now attempt to identify any common choices or any agreement on the statements that best explain the purpose of advertising. Variation Try introducing two blank wild cards where students can write their own ideas if they wish. Big question one: Why does advertising need to be regulated? Advertising helps promote and stimulate competition. Advertising draws attention to a product or service. Advertising tells consumers how much things cost. Advertising keeps consumers up to date with new developments. Advertising makes us aware of different brands. Advertising helps fund media. There are 20,000 jobs in the advertising industry. Advertising helps fund culture and sport. Advertising helps businesses make a profit. Advertising tells consumers what things they must have. Advertising helps change society’s behaviour. Advertising makes us loyal to certain brands. Advertising tells us where to access products and services. Advertising warns people about dangerous activities. Advertising can be funny and entertaining.
  • 6. 10 The ad for Maltesers, with its claim that “It’s the chocolate that can help you stay slim”, would also now fall foul of Advertising Codes, and in fact, in October 2008 the ASA upheld complaints about a TV advertisement for Maltesers on the grounds that saying the chocolates were “less than 11 calories each” gave the misleading impression that Maltesers were a low-energy food. See ruling on this case Find out more about Code rules: Misleading advertising Rules on health or nutrition claims (non-broadcast) Rules on health or nutrition claims (broadcast) Step one 15 mins Think, Pair, Share – a three-stage cooperative learning activity where: • individuals think silently about the questions posed • individuals pair up to exchange thoughts • the pairs share their responses with other pairs, other teams, or the entire group. Ask students to look at the ads shown in BQ1 / Resource sheet 2 (or PowerPoint presentation BQ1 Activity 2). Allow individual thinking time so each student can consider the ads without the accompanying questions. Show the questions. Allow further time for students to consider their individual responses to the questions. Bring students into pairs and ask them to share their thoughts to answer the questions for each ad. Step two 10 mins Debrief Once they have worked through these questions in pairs, take responses from the whole group on each ad in turn. Responses from the whole group should identify the fact that these ads – and the claims that they contain – would not be seen today. Advertising tobacco products is prohibited. Advertisers cannot make misleading claims such as smoking can be good for your throat or chocolate can help keep you slim. The ads we see today are controlled or regulated. • But who is responsible for regulating the claims that can be made by advertisers? • What are the rules about what can be shown, or the claims that can be made? Step three 5 mins Homework / Research assignment Task students with identifying the organisation responsible for checking that consumers are protected from ads making misleading claims, or likely to cause us harm or offence. Find out what its role is. Identify three products (other than cigarettes and chocolate) where there are rules about how they can be advertised. Big question one: Why does advertising need to be regulated? Activity two: Can advertisers say whatever they want? Teacher context Using two ads from a historical context – a time before the ASA was established – students will discover how advertisers could at one time easily make misleading / harmful claims. See the ASA site for a brief history of ad regulation. The ad for Craven ‘A’ cigarettes would no longer be allowed – regulations around advertising tobacco products have tightened over time. • 1965 – Cigarette advertising is banned on television (cigars and loose tobacco can continue to be advertised until the early 1990s). • 1975 – New rules for other types of cigarette advertising introduced, along with pre-vetting. • 2003 – The Tobacco Advertising and Promotion Act 2002 came into force, prohibiting the advertising and promotion of tobacco products. It does not, however, cover ads for rolling papers or filters. Find out more about the Code rules: Tobacco products Rolling papers and filters
  • 7. 11 Objectives • To understand the ASA’s remit and its powers. • To understand areas of advertising governed by the Advertising Codes. • To engage with the ethics surrounding advertising. • To engage critically with an ASA case and ruling. Activity one: The ASA’s remit Starter 10 mins Explore with students what they found out from their homework / research task set at the end of the previous lesson. Use BQ1 / Resource sheet 3 to help summarise / reinforce their findings. • Highlight the ASA logo and strapline and clarify that its role is to ensure that the ads we see and hear: – are legal, decent, honest and truthful – do not mislead, harm or offend and are socially responsible. • Explore the areas of our lives where we might encounter ads. (Outlined on BQ1 / Resource Sheet 3.) • Explore the areas of advertising that fall under the ASA’s remit. (Outlined on BQ1 / Resource Sheet 3.) Activity two: What makes people complain about ads? Teacher context Many millions of ads appear in the UK. The ASA monitors ads and acts on complaints from organisations or individual members of the public. If the ASA judges that an ad has broken the rules it can insist that it is either changed or withdrawn. There are detailed Advertising Codes setting out what is and is not acceptable. A single complaint to the ASA can lead to an ad being changed or withdrawn. In 2011: • the ASA handled 31,458 complaints about 22,397 different ads • they judged that 4,591 ads had to be either changed or withdrawn • nearly 94% of the complaints came from members of the public. Step one 10 mins Q / A What issues do students think are likely to be the most complained about? Collect ideas from students and collate on the whiteboard. Reveal actual collated information. • How do these topics compare with the list compiled from students’ ideas? • Does anything surprise them? Does the work of the ASA sound straightforward? • How straightforward would it be to handle complaints about sexism, racism, homosexuality, violence or religion? • Does everyone share the same concerns, feelings or beliefs about these topics? Will the words legal, decent, honest and truthful mean the same to everyone? What offends me, might not offend you. Your idea of what is “decent” might be very different from mine. Is it always easy to define “honest”? Lesson two: The ASA’s remit 1 hour Big question one: Why does advertising need to be regulated? *Based on complaints about misleading prices, before/after images, exaggeration, post-production techniques, sales promotions and small print. Complaint themes 2009 – 2011 Language Sex Depiction of children Depiction of men Depiction of women Violence Homosexuality Animals Race Religion Disability Misleading* Complaint themes 2009 – 2011 0 5,000 10,000 15,000 20,000 1,591 3,579 4,070 4,813 6,217 311 285 4,079 1,102 1,666 617 17,941
  • 8. 12 Activity three: You be the judge Teacher note This activity uses a Paddy Power ad that provoked a lot of complaints to the ASA. See the ad in full here. A summary of the ASA ruling is provided in BQ1 Resource sheet 4 teacher notes for quick reference. For a bank of ads to use as alternatives or in addition to this, see the Ad bank. Step one 20 mins Tell students they are about to watch a video that shows one of the most complained about ads in recent years. What do they see in the ad that may have provoked complaints? Working in groups of three or four, students should watch BQ1 / Video resource 1. (Available in summary as BQ1 / Resource sheet 4 student summary.) Q / A Reveal that 1,089 viewers objected to this ad. Can students suggest what might have provoked the complaints? 220 viewers objected that the ad was offensive to blind people. 1,070 viewers objected that the ad was offensive and harmful, because it might encourage or condone cruelty to animals. Big question one: Why does advertising need to be regulated? • Do students think these complaints are justified? • Do students think that the ad is acceptable as it is? Working in their groups, students should draft out the main points of argument on both sides that the ASA would have to consider before coming to a conclusion. Q / A If they were a member of the ASA Council, how would they respond to these complaints? Giving their reasons for their decision, would they: • insist on changes e.g. changes to the content of the ad or time it could be shown • ban this ad • let the ad go ahead as it stands? Step two 15 mins Plenary Ask groups to vote on whether the ad should be accepted as it is or whether it should be withdrawn. Complete a tally on the board. Ask students to justify their decisions in one or two words only – e.g. amusing, cruel to animals, insulting to blind people, offensive. Record these thoughts on the board. Ask students to look at their list. Which do they think would be the deciding factors influencing the decision of the ASA? Reveal the decision of the ASA – that the complaints were not upheld – and share the reasons for the decision: no breach of rules regarding likelihood of causing harm or offence, did not encourage or condone violence or cruelty, would not cause serious distress, didn’t show harmful or negative stereotypes. Full ruling details are available here. • How many students agree with the ASA decision? Step three 5 mins Homework activity EITHER Write a formal letter to the ASA supporting the complaints about the ad and try to persuade the ASA to withdraw it. OR Write in support of the ad, arguing that it is amusing and effective. You should mention in your letter the UK Code of Broadcast Advertising rules governing: • causing harm or offence • encouraging or condoning violence or cruelty • causing serious distress • showing harmful or negative stereotypes. OR Write to the ASA commending an ad that you have recently seen. Explain why you think it is effective. N.B. This is a class activity. If you choose to actually send the letters to the ASA, you will not receive a personalised response.
  • 9. 13 Extension activity Advertise the ASA See BQ1 / Resource Sheet 5. Students should look at the examples of ads on the worksheet, widely used by the ASA in the press. Their task is to design an alternative ad to explain and promote the work of the ASA to young people. They should draw on the work they have covered so far as well as carrying out additional research by visiting the ASA website. Big question one: Why does advertising need to be regulated?
  • 10. Advertising helps promote and stimulate competition. Advertising helps fund culture and sport. Advertising helps businesses make a profit. Advertising tells consumers how much things cost. Advertising tells consumers what things they must have. Advertising keeps consumers up to date with new developments. Advertising helps change society’s behaviour. Advertising makes us aware of different brands. Advertising makes us loyal to certain brands. Advertising tells us where to access products and services. Advertising helps fund media. Advertising warns people about dangerous activities. Advertising draws attention to a product or service. There are 20,000 jobs in the advertising industry. Advertising can be funny and entertaining. 14 Lesson one Activity one: What is the point of advertising? ✃ BQ1 / Resource sheet 1 student sheet
  • 11. 15 BQ1 / Resource sheet 2 student sheet Craven ‘A’, 1930s What is this advertising? What claims are being made for the product? What image is it portraying? Could a company make the same claims for this product today? Why? Why not? Maltesers, 1950s “Choose the chocolates that can help you keep slim...” What is this advertising? What claims are being made for the product? What image is it portraying? Could a company make the same claims for this product today? Why? Why not? Lesson one Activity two: Can advertisers say whatever they want?
  • 12. 16 The work of the Advertising Standards Authority (ASA) covers advertisements in: • Magazines and newspapers • Radio and TV • Television shopping channels • Posters • Cinema • Direct mail (advertising sent through the post and addressed to you personally) • Internet, including a company’s own marketing on its own website or social networking page, as well as in paid-for space • Leaflets and brochures • Commercial email and mobile messages • CD ROMs, DVDs, videos and faxes • Sales promotions (special offers, prize draws and competitions) The work of the Advertising Standards Authority (ASA) does not cover: • Sponsorship e.g. of events or TV programmes • Packaging • Shop windows • Telephone calls • Fly-posting • Private classified ads • Statutory / public notices • Press releases • Political ads • Online editorial The following products have specific rules under the Advertising Codes, as to how they can be advertised to consumers. Alcohol Gambling Food and soft drinks Health and beauty products Tobacco There are also Code rules that relate to: Harm and offence Environmental claims Racism Children and advertising Scheduling ads at appropriate times Displaying ads in appropriate places Misleading claims BQ1 / Resource sheet 3 student summary ASA – Legal, decent, honest and truthful Many millions of ads appear in the UK each year. The ASA monitors the media to make sure ads don't break the rules and acts on complaints from organisations or individual members of the public. If it judges that an ad has broken the rules, it can insist that it is either amended or withdrawn. The ASA can act on a single complaint. The ASA is independent but works closely with the advertising industry. The decisions it makes are based on the UK Advertising Codes, which are written by the Committee of Advertising Practice (CAP). assesses if ads breach the Advertising Codes writes the Advertising Codes Lesson two Activity one: The ASA’s remit
  • 13. 17 A TV ad for a bookmaker showed a game of football being played by two teams of blindfolded men, using a ball with a bell inside it. The ad opened with a shot of a kitbag marked “Blind Wanderers FC”, then showed the players mid-game. One player kicked the ball off the pitch but then a cat, wearing a bell on its collar, ran onto the pitch, with its bell ringing. The referee was about to blow his whistle, when one of the men was shown taking a kick. There was a thud and loud meow, although no contact between the player and the cat was shown on screen. A man in a suit appeared on the pitch, patted the shoulder of the player who had taken the kick and said: “Paddy Power can’t get Tiddles back, there’s nothing we can do about that, but we can get you your money back with our money-back specials” and handed the player some bank notes. BQ1 / Resource sheet 4 student summary Paddy Power plc – July 2010 Issue 1,089 viewers objected to this ad. 220 viewers objected that the ad was offensive to blind people; and 1,070 viewers objected that the ad was offensive and harmful, because it might encourage or condone cruelty to animals. There was a shot of the cat walking along the branch of a tree, meowing. The final voice-over said: “Check ’em out before you bet at Paddy Power ...” and the player taking the kick was shown again, in slow motion, and a faint meow was again heard in the background. Lesson two Activity three: You be the judge
  • 14. 18 Paddy Power plc – July 2010 Not upheld The ASA said it was not offensive in itself to create an advert referring to people with a disability. Paddy Power said it featured an action “so unlikely that it was absurd”. Paddy Power said the advert did not show the cat being kicked or suffering any violence or cruelty. It was clearly and deliberately shown to be unharmed at the end of the item. Paddy Power had chosen a blind football match to promote a lesser-known sport – the World Blind Football Championships were going to take place in 2010. Paddy Power produced a letter of support from the manager of the England Blind Football Team. All the players in the ad were actual blind football players, many of whom had represented the national side. BQ1 / Resource sheet 4 teacher notes Teacher notes The ASA’s final decision was: 1. The action in the ad would be interpreted by most viewers as a humorous depiction of a fictional situation, with the humour derived from surreal and improbable circumstances, when an unforeseeable and accidental action occurred. 2. It was unlikely to be seen by most viewers as malicious or implying that blind people were likely to cause harm to animals whilst playing football. 3. The ad was unlikely to be seen as humiliating, stigmatising or undermining to blind people and was unlikely to cause serious or widespread offence. Lesson two Activity three: You be the judge
  • 15. 19 BQ1 / Resource sheet 5 student sheet Advertise the ASA Look at these ASA ads, widely used in the press. Their purpose is to inform us about the role of the ASA. The audience is the general public and the language and style are simple, clear and direct. What do they tell us about the work of the ASA? How effective are they? Could they be more effective in reaching young people? Your task is to draft an alternative ad for the ASA. The purpose must remain to inform about the role of the ASA, but the intended audience must be young people. Develop your ad with this in mind, changing the language and style to fit the new audience. Think carefully about where this ad would be best placed to reach its new audience. FIND OUT MORE about the work of the ASA by visiting their website. www.asa.org.uk Lesson two Extension activity
  • 16. Appendix Large scale images used in Big Question One
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  • 22. Author: Genevieve Barlow Designer: Paula Sayer Project Management: Magenta Project Management Ltd, 01353 741222 © Advertising Standards Authority 2012 Advertising Standards Authority Mid City Place 71 High Holborn London WC1V 6QT Telephone 020 7492 2222 Textphone 020 7242 8159 Email schools@asa.org.uk Online www.asa.org.uk Legal, decent, honest and truthful