Article: Issues Organizations face Regarding the Protection of Customer Information. Nowadays, Organizations’ are faced with the challenge of protecting their customer’s information. Terrorist attacks, floods, fires and other disasters are among the problems that firms face regarding data protection (Pereira & Santos, 2014). These tragedies can damage information processing facilities and crucial documents of the clients. Loss of the organization’s information and theft can also result in negative impacts on customer confidence, the profitability of the company and business reputation (So, 2011). For example, a security breach that leads to the leakage of user’s credit card information can have an adverse impact on the card payment as a result of cancellation and re-processing of compromised cards. The above procedure is costly. The identity theft is becoming one of the highest information crimes including loss of consumer’s data by the institution managing it. Cyber-attack is another common issue that organizations are struggling to control for the confidentiality of the customers’ information (Pereira & Santos, 2014). Some attacks like phishing are conducted with the aim of stealing personal data. Regardless of whether the thief intending to attack the organization is an insider or an outsider, the fact remains that the secrets and vital information are at risk; this includes the customer’s valuable data. Businesses are also experiencing the problem of system breakdown that leads to the loss of the client’s information (Pereira & Santos, 2014). Although the rates of these security issues are currently escalating, the corporations need to take accurate measures to ensure that its Information Technology infrastructure is secure in a way that it can protect the customers’ data. .