Are you a great change manager?

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This document discusses a webinar presented by Audra Proctor of Changefirst on becoming a great change manager. Changefirst aims to help organizations implement change more effectively through education and tools. Audra Proctor has 20 years of experience building change capability in global organizations and developed Changefirst's blended online and in-person workshops and methodology. The webinar emphasizes the importance of planning change and following through on plans, and provides tips on increasing engagement and building one's own change management capabilities.

Leadership & Management

Are you a great change manager?
with Audra Proctor, Head of Learning, Changefirst
September 10th 2014
© Changefirst Limited, all rights reserved 2014

Changefirst
 Globally people, organizations and communities continue to face
extremely high levels of change
 Our mission is to enable people and organizations to implement change
more effectively
 We believe that wide-scale access to high-quality organizational change
management education and tools will enable people to adapt and
prosper in this environment.
© Changefirst Limited, all rights reserved 2014 changefirst.com 2

About Audra
 Audra Proctor, Director of Learning, Changefirst
 Research & development of our blended service
offering – online and face-to-face workshops
 IP and methodology (PCI®)
 20 years experience working with global
organisations
 Building change capability
© Changefirst Limited, all rights reserved 2014 changefirst.com 3

Build a plan and
then follow
through on it!
© Changefirst Limited, all rights reserved 2014 changefirst.com 4

© Changefirst Limited, all rights reserved 2014 changefirst.com 5

© Changefirst Limited, all rights reserved 2014 changefirst.com 6

75% 16%
Effective organizations
implement formal change
management processes both
inside and outside the project
Most effective organizations
Minimally effective organizations
PMI – 2014 Pulse of the Profession In-Depth Report: Organizational Agility
© Changefirst Limited, all rights reserved 2014 changefirst.com 7

Installation
Implement
Install
Value Gap
Time
Business Case
Achievement
© Changefirst Limited, all rights reserved 2014 changefirst.com 8

Acceptance
© Changefirst Limited, all rights reserved 2014 changefirst.com 9

Avoidance
© Changefirst Limited, all rights reserved 2014 changefirst.com 10

© Changefirst Limited, all rights reserved 2014 changefirst.com 11

© Changefirst Limited, all rights reserved 2014 changefirst.com 12 Change your focus to loss, control and habitsl

Use a framework to plan and execute change
© Changefirst Limited, all rights reserved 2014 changefirst.com 13

Key actions to increase engagement
Solution Visibility 44%
Informal Influence 49%
Scope of Involvement 52%
Rewards & Recognition 53%
Local Role Modelling 45%
© Changefirst Limited, all rights reserved 2014 changefirst.com 14

Build your own capabilities
1. Tools and processes
2. Skills
3. Motivation
© Changefirst Limited, all rights reserved 2014 changefirst.com 15

Any questions?
© Changefirst Limited, all rights reserved 2014 changefirst.com 16

e-change®
The Enterprise Change Management Platform
Enabling organizations to deliver projects successfully
Visible user roadmap for project
delivery
Proven toolkit for assessing and
tracking projects
Practical collaboration and sharing
functionality
Comprehensive change management
curriculum
14-day FREE Trial on
http://www.changefirst.com/e-change-free-
trial
© Changefirst Limited, all rights reserved 2014 changefirst.com 17

~400,000
>15,000
e-change®
PCI®
>40
Thousands of projects
© Changefirst Limited, all rights reserved 2014 changefirst.com 18

Connect
Join over 3,500 members and 800 followers on our LinkedIn pages
Follow us for the latest news and announcements
Sign-up to our monthly newsletter at www.changefirst.com
Contact me
01444 450 777
audra.proctor@changefirst.com
© Changefirst Limited, all rights reserved 2014 changefirst.com 19

Thank you!
We would be grateful if you could complete a short survey about today’s
webinar, it will appear when you close your WebEx window
© Changefirst Limited, all rights reserved 2014 changefirst.com 20

It’s a well-known fact that 70% of projects fail to produce the benefits of the original business case. In our work we see that this is caused by the people-side of change being left in the shadow of the technology changes required. Companies are left with a successfully installed system but with poor adoption rate by users. In this webinar David Miller discussed: 1) How you can successfully integrate change management into your project management processes to help close the change gap and achieve a successful project 2) How project managers become really effective change agents

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David Miller will describe how project managers can implement change more successfully in their organisations. David will present the results of Changefirst’s work and research from the last 20 years. This work helps project and programme professionals learn how to optimise change performance on projects by understanding key success factors, risks to change success and improving implementation performance.

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Are you a great change manager?

2. Changefirst  Globally people, organizations and communities continue to face extremely high levels of change  Our mission is to enable people and organizations to implement change more effectively  We believe that wide-scale access to high-quality organizational change management education and tools will enable people to adapt and prosper in this environment. © Changefirst Limited, all rights reserved 2014 changefirst.com 2

3. About Audra  Audra Proctor, Director of Learning, Changefirst  Research & development of our blended service offering – online and face-to-face workshops  IP and methodology (PCI®)  20 years experience working with global organisations  Building change capability © Changefirst Limited, all rights reserved 2014 changefirst.com 3

7. 75% 16% Effective organizations implement formal change management processes both inside and outside the project Most effective organizations Minimally effective organizations PMI – 2014 Pulse of the Profession In-Depth Report: Organizational Agility © Changefirst Limited, all rights reserved 2014 changefirst.com 7

14. Key actions to increase engagement Solution Visibility 44% Informal Influence 49% Scope of Involvement 52% Rewards & Recognition 53% Local Role Modelling 45% © Changefirst Limited, all rights reserved 2014 changefirst.com 14

17. e-change® The Enterprise Change Management Platform Enabling organizations to deliver projects successfully Visible user roadmap for project delivery Proven toolkit for assessing and tracking projects Practical collaboration and sharing functionality Comprehensive change management curriculum 14-day FREE Trial on http://www.changefirst.com/e-change-free- trial © Changefirst Limited, all rights reserved 2014 changefirst.com 17

19. Connect Join over 3,500 members and 800 followers on our LinkedIn pages Follow us for the latest news and announcements Sign-up to our monthly newsletter at www.changefirst.com Contact me 01444 450 777 audra.proctor@changefirst.com © Changefirst Limited, all rights reserved 2014 changefirst.com 19

20. Thank you! We would be grateful if you could complete a short survey about today’s webinar, it will appear when you close your WebEx window © Changefirst Limited, all rights reserved 2014 changefirst.com 20

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