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Are You A Good Boss-John Keyser
This document discusses how to be a good boss. It notes that 75% of employee stress is caused by bosses and 50% of bosses do not have effective relationships with employees. This can hurt company culture and performance. Good bosses coach for success, listen, and treat employees well. They are servant leaders who help employees succeed and reach their potential. The document recommends bosses conduct a 360 assessment to get feedback on their leadership and areas for improvement in order to continuously develop as effective leaders.
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- 1. ARE YOU AGOOD BOSS? HOW DO YOU KNOW? John Keyser Georgetown Career Services April 17, 2012 © 2012 John Keyser- All Rights Reserved.
- 2. ARE YOU AGOOD BOSS? HOW DO YOU KNOW? John Keyser © 2012 John Keyser- All Rights Reserved.
- 3.
- 4. 75% Of employee stressat work is caused by the BOSS.
- 6. 50% of bossesdo not have an effective working relationship with their employees.
- 7. Failure to achieveoutstanding financial results on a sustainable basis. Due to: Lack of employee passion/desire Absence of loyalty Lack of respect for Boss Low Morale Poor Leadership Ruins A Company
- 8. Studies show oneof the MOST common reasons employees leave is related to working for a boss who does not respect their worth or treat them well.
- 9. Have you everquit or wanted to quit because of your boss? Yes No
- 10. ARE YOU A GOODBOSS or A BAD BOSS? How do you know?
- 11. Bad Bosses Command and control Don’t listen Limited sharing of information Do not ask team members for ideas Don’t help succeed Don’t give feedback Don’t treat employees as team members Micromanage Stick in their office No soft skills
- 12. Good Bosses Coach forsuccess Clearly explain expectations Show genuine interest Listen to understand Give recognition and appreciation
- 13. How productive ofrelationship do you feel your team members have with you? How do you know?
- 14. THE BOSS Has anobligation to be a good leader And an obligation to the company and to her team members.
- 15. For those ofus who are bosses, how would we rate ourselves ? 1 to 5, 1 being bad, 5 being excellent 1 2 3 4 5 Range of results to be shared via email
- 16. TO BE AGOOD BOSS: You must be a Servant Leader
- 17. WHAT EXACTLY ISA SERVANT LEADER A servant leader looks to the needs of the people and she/he helps them do their best work and succeed.
- 19. Purposeful Questioning ASK what your people need and want from you as their boss.
- 20. Listening Be good listenerfirst. Only then can you truly assess your employees needs and meet them.
- 21. Inspiring Generate success by inspiration.
- 22.
- 23. Helping A good bosshelps each employee reach his or her potential.
- 24. Caring Care about the growth of each and every individual within the organization and ensure the continuous development of their team members.
- 25. Understands that Everyone Matters Everyone matters and wants to do good work.
- 26. WHAT DO OURTEAM MEMBERS NEED AND WANT?
- 27. Are Involved Recognized Receive Feel Support With Appreciated Goals HAPPY Good Communication TEAM Are Inspired With Boss MEMBERS
- 28. How do wedetermine if we are a highly effective leaders?
- 29. Ask colleagues Conduct surveys Self evaluate 360 assessment
- 30. If you reallywant to know… Do a 360 Assessment. Invite to respondents Review Respondents and submit their feedback assessment Final Assesse report submits self- presented assessment
- 31. EVERYONE HAS AREASOF POTENTIAL IMPROVEMENT. Those who have the inner confidence to accept feedback and work on continuous improvement, will grow and WILL be the best leaders!
- 32. Be the changeyou’d like to see! Set the example! Humility is the foundation of growth The pathway to I know I’m success – Striving good, and I know I for continuous can be better improvement
- 33. www.commonsenseleadership.com Thank You ! I hope this was helpful. I know it’s a journey, so please share your ideas, other pieces of advice, questions, and issues with me. john@johnkeysercoach.com www.commonsenseleadership.com 202.236.2800 Strive to be a Great Boss!
Editor's Notes
- #2 Add Georgetown logo- to pages. –ehw25@georgetownedu.com
- #5 http://workplacepsychology.net/2010/10/01/work-stresses-bad-bosses-and-heart-attacks/75% of the workforce listed their immediate supervisor/boss as the most stressful part of their job
- #13 Genuine interest, Listen to understand, Coach for Success,
- #16 Responses to questions will be emailed.
- #19 Purposeful questioning, listening, caring, coaching, inspiring, helping
- #20 KNOW WHAT YOUR PEOPLE NEED AND WANT FROM YOU AS THEIR BOSS
- #26 Communities help each other out to ensure the sum of the whole is greater than the sum of the parts.Employees with friends at work are happy, more productive and likely to stay longer.
- #28 Better CommunicationTo Feel appreciatedInvolvementRecognition Support to achieve their personal business goals
- #30 – boss, peers, direct reports – be aware though360 Assessment is most effective, IF administered extremely well ie accept all can improve, want to improve, accept continuous improvement road to success select 10 colleagues, assure anonymity unique opportunity for personal development no one sees – not used for decisions, promotions, compensation, your eyes only, without names the higher up we are, the less honest feedback we receive there must be trust