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ARE YOU A GOOD BOSS?
                          HOW DO YOU KNOW?



John Keyser
Georgetown Career Services
April 17, 2012
© 2012 John Keyser- All Rights Reserved.
ARE YOU A GOOD BOSS?
 HOW DO YOU KNOW?
       John Keyser


  © 2012 John Keyser- All Rights Reserved.
BAD BOSSES HURT
ORGANIZTIONAL CULTURE
75%
Of employee stress at
work is caused by the
       BOSS.
50% of bosses do not have an effective
 working relationship with their employees.
Failure to achieve outstanding financial results on a sustainable basis.


Due to:

Lack of employee
passion/desire

Absence of loyalty

Lack of respect for Boss
Low Morale




             Poor Leadership Ruins A Company
Studies show one of the MOST
  common reasons employees
leave is related to working for a
boss who does not respect their
   worth or treat them well.
Have you ever quit or wanted
to quit because of your boss?



  Yes No
ARE YOU A
GOOD BOSS or A BAD BOSS?




    How do you know?
Bad Bosses
             Command and control

             Don’t listen

             Limited sharing of information

             Do not ask team members for ideas

             Don’t help succeed

             Don’t give feedback

             Don’t treat employees as team members

             Micromanage

             Stick in their office

             No soft skills
Good Bosses

Coach for success

Clearly explain expectations

Show genuine interest

Listen to understand

Give recognition and appreciation
How productive of relationship do you feel your team
            members have with you?




        How do you know?
THE BOSS




Has an obligation to be a good leader

And an obligation to the company
and to her team members.
For those of us who are
 bosses, how would we rate
         ourselves ?
           1 to 5,
1 being bad, 5 being excellent
      1     2       3     4      5




Range of results to be shared via email
TO BE A GOOD BOSS:




You must be a Servant Leader
WHAT EXACTLY IS A
 SERVANT LEADER

    A servant leader looks to the needs of the
     people and she/he helps them do their
            best work and succeed.
Purposeful
                         Questioning




ASK what your people
need and want from you
     as their boss.
Listening


Be good listener first. Only then can you truly
assess your employees needs and meet them.
Inspiring


Generate success by
  inspiration.
Coaching
Helping




A good boss helps each
employee reach his or
    her potential.
Caring


    Care about the growth of each and every
individual within the organization and ensure the
continuous development of their team members.
Understands that
        Everyone Matters




Everyone matters and wants to do good work.
WHAT DO OUR TEAM
MEMBERS NEED AND WANT?
Are Involved   Recognized



                                                   Receive
          Feel
                                                 Support With
       Appreciated
                                                    Goals




                              HAPPY
   Good
Communication                 TEAM                     Are Inspired
  With Boss
                             MEMBERS
How do we determine if we are
  a highly effective leaders?
 Ask colleagues

 Conduct surveys

 Self evaluate

 360 assessment
If you really want to know… Do a 360 Assessment.



                    Invite to
                  respondents



  Review                           Respondents
    and                            submit their
 feedback                           assessment




        Final                  Assesse
       report               submits self-
      presented              assessment
EVERYONE HAS AREAS OF POTENTIAL IMPROVEMENT.




                  Those who have the inner confidence
                     to accept feedback and work on
                   continuous improvement, will grow
                      and WILL be the best leaders!
Be the change you’d like to see!
                        Set the example!

                 Humility is the
              foundation of growth




                                  The pathway to
   I know I’m
                               success – Striving
good, and I know I
                                for continuous
  can be better
                                 improvement
www.commonsenseleadership.com




                 Thank You !
  I hope this was helpful. I know it’s a journey, so please share your
    ideas, other pieces of advice, questions, and issues with me.

  john@johnkeysercoach.com
  www.commonsenseleadership.com
  202.236.2800




Strive to be a Great Boss!

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Are You A Good Boss-John Keyser

  • 1. ARE YOU A GOOD BOSS? HOW DO YOU KNOW? John Keyser Georgetown Career Services April 17, 2012 © 2012 John Keyser- All Rights Reserved.
  • 2. ARE YOU A GOOD BOSS? HOW DO YOU KNOW? John Keyser © 2012 John Keyser- All Rights Reserved.
  • 4. 75% Of employee stress at work is caused by the BOSS.
  • 5.
  • 6. 50% of bosses do not have an effective working relationship with their employees.
  • 7. Failure to achieve outstanding financial results on a sustainable basis. Due to: Lack of employee passion/desire Absence of loyalty Lack of respect for Boss Low Morale Poor Leadership Ruins A Company
  • 8. Studies show one of the MOST common reasons employees leave is related to working for a boss who does not respect their worth or treat them well.
  • 9. Have you ever quit or wanted to quit because of your boss? Yes No
  • 10. ARE YOU A GOOD BOSS or A BAD BOSS? How do you know?
  • 11. Bad Bosses Command and control Don’t listen Limited sharing of information Do not ask team members for ideas Don’t help succeed Don’t give feedback Don’t treat employees as team members Micromanage Stick in their office No soft skills
  • 12. Good Bosses Coach for success Clearly explain expectations Show genuine interest Listen to understand Give recognition and appreciation
  • 13. How productive of relationship do you feel your team members have with you? How do you know?
  • 14. THE BOSS Has an obligation to be a good leader And an obligation to the company and to her team members.
  • 15. For those of us who are bosses, how would we rate ourselves ? 1 to 5, 1 being bad, 5 being excellent 1 2 3 4 5 Range of results to be shared via email
  • 16. TO BE A GOOD BOSS: You must be a Servant Leader
  • 17. WHAT EXACTLY IS A SERVANT LEADER A servant leader looks to the needs of the people and she/he helps them do their best work and succeed.
  • 18.
  • 19. Purposeful Questioning ASK what your people need and want from you as their boss.
  • 20. Listening Be good listener first. Only then can you truly assess your employees needs and meet them.
  • 23. Helping A good boss helps each employee reach his or her potential.
  • 24. Caring Care about the growth of each and every individual within the organization and ensure the continuous development of their team members.
  • 25. Understands that Everyone Matters Everyone matters and wants to do good work.
  • 26. WHAT DO OUR TEAM MEMBERS NEED AND WANT?
  • 27. Are Involved Recognized Receive Feel Support With Appreciated Goals HAPPY Good Communication TEAM Are Inspired With Boss MEMBERS
  • 28. How do we determine if we are a highly effective leaders?
  • 29.  Ask colleagues  Conduct surveys  Self evaluate  360 assessment
  • 30. If you really want to know… Do a 360 Assessment. Invite to respondents Review Respondents and submit their feedback assessment Final Assesse report submits self- presented assessment
  • 31. EVERYONE HAS AREAS OF POTENTIAL IMPROVEMENT. Those who have the inner confidence to accept feedback and work on continuous improvement, will grow and WILL be the best leaders!
  • 32. Be the change you’d like to see! Set the example! Humility is the foundation of growth The pathway to I know I’m success – Striving good, and I know I for continuous can be better improvement
  • 33. www.commonsenseleadership.com Thank You ! I hope this was helpful. I know it’s a journey, so please share your ideas, other pieces of advice, questions, and issues with me. john@johnkeysercoach.com www.commonsenseleadership.com 202.236.2800 Strive to be a Great Boss!

Editor's Notes

  1. Add Georgetown logo- to pages. –ehw25@georgetownedu.com
  2. http://workplacepsychology.net/2010/10/01/work-stresses-bad-bosses-and-heart-attacks/75% of the workforce listed their immediate supervisor/boss as the most stressful part of their job 
  3. Genuine interest, Listen to understand, Coach for Success,
  4. Responses to questions will be emailed.
  5. Purposeful questioning, listening, caring, coaching, inspiring, helping
  6. KNOW WHAT YOUR PEOPLE NEED AND WANT FROM YOU AS THEIR BOSS
  7. Communities help each other out to ensure the sum of the whole is greater than the sum of the parts.Employees with friends at work are happy, more productive and likely to stay longer.
  8. Better CommunicationTo Feel appreciatedInvolvementRecognition Support to achieve their personal business goals
  9. – boss, peers, direct reports – be aware though360 Assessment is most effective, IF administered extremely well  ie accept all can improve, want to improve, accept continuous improvement road to success  select 10 colleagues, assure anonymity  unique opportunity for personal development  no one sees – not used for decisions, promotions, compensation,   your eyes only, without names  the higher up we are, the less honest feedback we receive there must be trust