1. JOEL A. HUBAL, JR.
576 KENT STREET
WINDSOR, NY 13865
PHONE: 607-644-2570
EMAIL: JoelJr102068@Outlook.com
PROFESSIONAL SUMMARY
Successful claims professional with 20 + years experience handling complex Commercial Lines
and Personal Lines auto, property and general liability claims. Possess in-depth working
knowledge of coverage, liability and damages including litigation through the discovery process.
Possess a high level of understanding of Commercial and Personal lines policies including
Insuring Agreements, Exclusions and Endorsements and applying policy wording to each and
every claim. Savings in excess of $350,000 in recent years with successful bodily injury
settlements which is attributable to confidence and advanced knowledge of claim files. Served
as unit leader including interim supervisor in which I mentored new company hires and provided
them guidance on claims procedures and company expectations. Recognized in Erie Insurance
Claims Connection newsletter July 2014 for above and beyond service..
QUALIFICATIONS
NY State Independent Auto Adjuster and General Insurance License # IA 968584,
NICTA Insurance Fraud Designation, Staged Auto Accidents, Identity Theft Fraud. Other
various designations available upon request.
Exceptional interpreter of complex policy coverage issues including Auto, Homeowners,
General Liability and Garage policies.
Superior in negotiation skills with multiple years of high exposure bodily injury
settlements from soft tissue cervical strain/sprain cases, fractures with open reduction
surgery to fatalities.
Leader in the claims environment as it pertains to claims procedures and company
expectations. Called upon to assist new hires and provided them with guidance on
negotiating bodily injury claims, coverage interpretation and easing them into their new
position.
Recognized in Erie Insurance newsletter for customer service to policyholders.
WORK HISTORY
ERIE INSURANCE COMPANY– JULY 1999 TO SEPTEMBER 2015
SR MULTI LINE AND LIABILITY CLAIM REPRESENTATIVE
Investigated, evaluated and negotiated first and third party commercial and personal lines
home owners, general liability and automobile claims, multiple years experience handling
slip and falls, home owners inspections, automobile and coverage interpretation including
citing policy language in reservation of rights and disclaimer of coverage letters.
On-site investigation including recorded statements of all involved parties, property
investigation which includes scoping of damages, scene investigation and loss control
analysis. Consistent recognition of red flags through the claims process and notified
appropriate parties through risk reports.
2. Prepared detailed large loss reports for review by senior level management on casualty
claims in excess of $250,000. Successfully negotiated and settled high exposure SUM
and bodily injury claims. Extensive experience with attorney’s in New York state from
Buffalo to New York City in which rapport was established, this in turn assisted in
favorable settlements and eliminated the need for litigation through discovery.
Began as a general claims adjuster and worked through to becoming a Sr Level Claims
Adjuster and team leader with little to no supervision.
Recognized as being a motivator to others and helped the claims department work as a
cohesive unit, thus I was asked to be interim supervisor to a unit of 7 adjusters in which I
assisted them with questions regarding claims procedures and technical questions
regarding policy coverage issues which assisted them in being successful.
Served as a remote work at home adjuster for 16 years which requires discipline and
being self sufficient.
Proud to provide superior customer service to agents, policyholders and claimants by
providing empathy and compassion to those who have sustained a loss.
EDUCATION
East Stroudsburg University, East Stroudsburg, PA
Bachelor of Science Business Management/Economics
May 2013