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Digital lumberjacking: chipping away at
complex technology and culture change at
Citrix and Microsoft
Spencer Schwab
Microsoft
I have to bring my axe with
me or people might think
I’m a Hipster
Dive in:
(Do it now)
Drive:
(Do it yourself)
Dig:
(Excavate)
Disrupt:
(Change the
Status Quo)
Dive in now
“Start where you are. Use what you
have. Do what you can.”
--Arthur Ashe
http://www.brainyquote.com/quotes/quotes/a/arthurashe371527.html?src=t_start
Build story
Just Dive In
Drive
Dive in now
Passion
Partnerships
Positivity
Persistence
Patience
CHANGE AGENT
Dig In
Be
Engaged
Be
Present
Drive
Dive in now
Dig
Drive
Dive in now
Disrupt
Dig
F
Data Backed
.NET
Java
General lessons learned
COMMUNICATE
IN
REAL TIME
Dive In Now
Be in the drivers seat
Dig, Dig, Dig
Disrupt with Data
Questions?
Please give us your feedback—Session T27015
• Complete the online survey you'll receive via
email later today or via text at:
Text this number: 878787
Text this word: APPSPHERE
• Every time you submit a session survey, your
name will be entered in a random drawing.
We're giving away Amazon Echos
to 5 lucky winners!
• Thank you for your input
APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 33
Win!
Thank you
Most companies realize they need to invest in monitoring tools,
but few ever come close to capitalizing on their true potential.
Common problems include poor adoption rates, reactive fire-
fighting, and resistance to installing agents. Learn about real
examples of successful experiments in incubating a culture that
builds daily understanding and awareness of what is happening
in a massive online PaaS/SaaS. Explore some of the cultural and
technical lessons learned while undertaking this journey. Hear
important recommendations based on experience managing a
complex Java environment at Citrix and how that applies to
.NET stack management at Microsoft.
Key takeaways:
• Knowledge and encouragement to dive in and lead by
example
• Understand why starting now is better than waiting until you
think you are ready

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Digital Lumberjacking: Chipping Away at Complex Technology and Culture Change at Citrix and Microsoft - AppSphere16

  • 1. Digital lumberjacking: chipping away at complex technology and culture change at Citrix and Microsoft Spencer Schwab Microsoft
  • 2. I have to bring my axe with me or people might think I’m a Hipster
  • 3.
  • 4.
  • 5. Dive in: (Do it now) Drive: (Do it yourself) Dig: (Excavate) Disrupt: (Change the Status Quo)
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  • 8. “Start where you are. Use what you have. Do what you can.” --Arthur Ashe http://www.brainyquote.com/quotes/quotes/a/arthurashe371527.html?src=t_start Build story
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  • 31. Dive In Now Be in the drivers seat Dig, Dig, Dig Disrupt with Data
  • 33. Please give us your feedback—Session T27015 • Complete the online survey you'll receive via email later today or via text at: Text this number: 878787 Text this word: APPSPHERE • Every time you submit a session survey, your name will be entered in a random drawing. We're giving away Amazon Echos to 5 lucky winners! • Thank you for your input APPDYNAMICS CONFIDENTIAL AND PROPRIETARY 33 Win!
  • 35. Most companies realize they need to invest in monitoring tools, but few ever come close to capitalizing on their true potential. Common problems include poor adoption rates, reactive fire- fighting, and resistance to installing agents. Learn about real examples of successful experiments in incubating a culture that builds daily understanding and awareness of what is happening in a massive online PaaS/SaaS. Explore some of the cultural and technical lessons learned while undertaking this journey. Hear important recommendations based on experience managing a complex Java environment at Citrix and how that applies to .NET stack management at Microsoft. Key takeaways: • Knowledge and encouragement to dive in and lead by example • Understand why starting now is better than waiting until you think you are ready