Most companies realize they need to invest in monitoring tools, but few ever come close to capitalizing on their true potential. Common problems include poor adoption rates, reactive fire-fighting, and resistance to installing agents. Learn about real examples of successful experiments in incubating a culture that builds daily understanding and awareness of what is happening in a massive online PaaS/SaaS. Explore some of the cultural and technical lessons learned while undertaking this journey. Hear important recommendations based on experience managing a complex Java environment at Citrix and how that applies to .NET stack management at Microsoft. Key takeaways: • Knowledge and encouragement to dive in and lead by example • Understand why starting now is better than waiting until you think you are ready For more information, go to: www.appdynamics.com