This document provides guidance for technical and smart merchandising. It defines merchandising as buying and selling products for a reasonable profit. A good merchandiser should have technical knowledge of textiles, garment manufacturing, and quality control. They are also responsible for tasks like developing samples, negotiating prices, arranging shipments, and monitoring production. The document emphasizes the importance of communication skills, confidence, making eye contact, active listening, and having knowledge on discussion topics. It suggests practicing conversations daily to improve abilities.

1. How To Be A Technical
& Smart Merchandiser

2. ::Submitted By::
Md. Mahedi Hasan Siddique, ID # 2014-2-5-010
 Md. Shariful Islam , ID # 2014-2-5-014
 Md. Mobarak Hossain, ID # 2014-2-2-010
 Amit Roy, ID # 2014-2-5-011
 Kalyan Bala, ID # 2014-2-1-014
M.Sc in Textile Engineering,BUTex

3.  ● The Word Merchandising came from
MERCHANT
 ● The work of Merchant is to buy and sell.
 ● So Merchandising is to buy and sell products in a
reasonable profit i.e. Merchandising means
Trading.
 ●In common sense in Garments Trade
Merchandising is
 Buy (Fabrics+ Accessories) ↔Process ↔ Sell
(RMG)

4. The Person who deals with Trade, he/she
is a Merchandiser.
The person who deals with the Garments
Trade is a Garments Merchandiser.

5.  Should be technically sound having clear conception about: 1. Textile
fiber, yarn & fabrics 2. Dyeing, printing & finishing.
 Garments Manufacturing, washing and dyeing.
 Garments and other testing
 Should have knowledge about collection of an order.
 Should have knowledge about Production Planning & Scheduling.
 Should have knowledge about sourcing of material
 Self-motivated and working ability, smart with fluent speaking and
writing ability in English.
 Should have knowledge about costing & commercial activities and
so on.
 Should have knowledge about fabric and thread consumption.

6.  Sample development.
 Price negotiation.
 Order confirmation.
 L.C. opening. [Import Section].
 Sourcing of materials.
 Material collection.
 Quality checking.
 Production planning and control.
 Arranging final inspection.
 Arranging shipment. [Export Section].

7.  Quantity: He should check the supplied goods’ quantity from inventory report.
 Quality: Should check the quality of the supplied goods and get approval from the
concern buying office.
 P.P. (Pre Production) Meeting: the scheduling is done and target is also fixed up.
Meeting is arranged by the Junior Merchandiser but headed by the Senior
Merchandiser. Quality Manager, Maintenance Manager etc. may be present in this
meeting.
 Supplying Order Sheet to individual production unit: After checking Quantity,
Quality and after the Pre Production Meeting, the Junior Merchandiser prepares &
supplies the Order Sheet to the production units.
 production Monitoring as per target & report to Senior Merchandiser.
 Arranging final inspection.
 Arranging shipment.

8.  Searching the buyer, showing him the company profile and convince him to
place order with the merchandiser’s factory.
 If buyer shows interest, then collect PDM (product Development Manual)
from him.
 Prepare costing according to the PDM and submit with the consent of the
higher authority.
 Make sample and try to get approval.
 When the costing and samples are approved, request the buyer to confirm
the order and to confirm the total order qty. per style along with lead time.
 Prepare a TNA(Time and Action) plan with the buyer to meet the shipment
without any problem.
 If everything is ok, then place order with the fabric and accessories supplier

9.  Request the suppliers to submit sample to get approval from buyer. Issue B/B L/C in favor
of buyer against Sales Contract.
 Request the buyer to provide color and size breakdown and request the supplier to
produce as per this breakdown.
 After getting approval, request the supplier for bulk production and in house the materials
according the TNA.
 Submit the sample according to the sample TNA provided by the buyer and approve them.
 Arrange PP meeting and go to bulk production.
 Request the buyer to provide PO and to open Master L/C and adjust the sales contract
against the master L/C.
 Make packing list and get approval
 Submit all the documents to the commercial dept. before at least one week of shipment.
 Arrange final inspection as per consent of the buyer. Final inspection may be done by the
buyer’s representative or any Third party organization.

10.  If goods pass the inspection then inform the
commercial dept. and dispatch the goods to
the port to hand over to the CNF (Clearer and
Forwarder)
 CNF will forward the goods to the vessel.
 After receiving the goods, if the buyer
provides acceptance, collect payment as per
L/C terms and conditions.

11.  Communication is a process where two people or more than two
people communicate with each other through speaking, writing etc.
 Be confident: Be sure about realizing that you can make beneficial
commitments to discussion. Try to spend some time with yourself
and make yourself aware about your ideas and feelings so you can
sufficiently pass on them to others. People who are reluctant to talk
since they don’t feel their information might be beneficial need not
fear. What is paramount or beneficial to one person may not be the
same to other or may be more important to other.

12.  There’s a famous proverb which says “practice makes man perfect”,
you can practice only through conversations with people. Try to
interact with them as much as possible. Only through interactions
you enhance your communication skills and if you lack in confidence
then through communication you can suppress your fear. You
become self confident through interactions. You can start interacting
or practice on your communication skills on a daily basis. Start your
interactions from a range that is from social interactions to
professional level. Each time you improve your confidence levels.

13.  This is the most important thing, making an
eye contact with a person tells other person
that you are confidant on what you are
speaking. It also send signals to other person
that you are interested in listening to their part
of conversation as well. But it doesn’t mean
that you stare them continuously, just try to be
normal

14.  If you are talking on some topic then you
should have a sound knowledge on your
subject. Research some about your subject
and then start talking about it.
 Don’t interrupt: If someone is talking then
don’t interrupt in middle this is rude, wait for
your turn till then listen patiently to what the
other person is speaking.

15.  Have a positive body language because body
language say a lot about you. Be relaxed and don’t
cross your arms this may send a signal to other
person that you are not interested in the
conversation.
 Learn new words: Set a routine to learn at least
five words in a day. Use this words in your
communication every day. This would improve
your knowledge and communication as well.

16.  Whenever you are conversing with other try to be normal, if
you speed your speech then people may assume that you are
nervous and don’t be extremely slow so that other people
have to finish your conversation
 Use appropriate volume: Neither raise your voice nor slow it
down. Speak politely to everyone .
 Develop listening skills: Don’t always try to speak,give
others also a chance to communicate. Be a good listener as
well. Don’t try to interrupt while they are speaking, once they
finish then you can say your ideas or opinions. You need to
listen to other person as what they are speaking, give them
chance to speak.

17. As merchandising is the challenging job so
to avoid any unavoidable situation keep all
information in memory to your senior.
 Remember it’s a game don’t keep the ball
to your leg just pass it.

18.  All of the information collected from
practical experience so nothing to be hide
& all problems are faced with confident.

19. Any question please feel free to contact to
ask

20.  Thanks a lot for your kind attention & support.