apidays Dubai & Middle East 2022 - Open Banking and Digital Transformation - The Road Ahead June 29 & 30, 2022 Digital Transformation in Governance Moayad Ratrout, Digital Transformation Specialist at Dubai Municipality ------------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/ Deep dive into the API industry with our reports: https://www.apidays.global/industry-reports/ Subscribe to our global newsletter: https://apidays.typeform.com/to/i1MPEW

1. API -ACCELERATING THE DIGITAL
TRANSFORMATION JOURNEY
DIGITAL TRANSFORMATION: AN OPPORTUNITY FOR
GROWTH, DEVELOPMENT, AND GOVERNANCE 2022
API - Acceleratingthe digital Transformationjourney
APIDAYS Dubai & Middle East 2022
Moayad Ratrout
June 2022
@Moayad Ratrout

2. 2022 SERIES OF EVENTS
New York
JULY
(HYBRID)
Australia
SEPTEMBER
(HYBRID)
Singapore
APRIL
(VIRTUAL)
Helsinki & North
MARCH
(VIRTUAL)
Paris
DECEMBER
(HYBRID)
London
OCTOBER
(HYBRID)
Hong Kong
AUGUST
(VIRTUAL)
JUNE (VIRTUAL)
India
MAY
(VIRTUAL)
APRIL (VIRTUAL)
Dubai & Middle East
JUNE
(VIRTUAL)
Check out our API Conferences
www.a pida ys .globa l
Want to talk at one of our conferences?
apidays.typeform.com/to/ILJeAaV8

3. ON THE GO
AGENDA & INTRODUCTION
API & DIGITAL
TRANSFORMATION
WHY DOES API
DIGITAL
TRANSFORMAT
ION DRIVERS
API BENEFITS
DT
FRAMEWORK
DT TIPS
@Moayad Ratrout

4. API &
DIGITAL
TRANSFORMATION
Data Bridge Market Research analyses that the API market is
growing with expected to reach
USD 1 billionby 2028
source: https://www.databridgemarketresearch.com/reports/middle-east-and-africa-api-intermediates-market @Moayad Ratrout

5. ON THE GO
WHY DOES API AND DIGITAL TRANSFORMATION MATTER?
@Moayad Ratrout
Governance, management,
integration, and follow
procedures, all makes profit
Improve people, customer and
employee life
It enriches corporate integrated
management and enables
government to improve
GOVERNMENT
COLLABORATION
LIFE
RELATIONS
CORPORATE
DEVIATION

6. BIGGEST DRIVERS
OF DIGITAL
TRANSFORMATION
Source: Deloitte Global Digital Government Transformation Survey, “The Journey to Government’s Digital Transformation 2015”, Deloitte University Press (DUP)
38 36
14
6 5
Cost and budget
pressures
Customer/citizen
demands
Federal government
directives
Digital maturity of
other agencies
Others
Public Sector entities across the world are embarking on a Digital Transformation journey to help overcome the many critical challenges they face.
According to interviews conducted with over 1,200 government entities worldwide by Deloitte.
@Moayad Ratrout

7. Direct cost savings
Reduces data processing expenses and errors by
dramatically cutting costs to process large volumes
of data
API
BENEFITS OF
ARTIFICIAL
INTELLIGENCE ON
DT JOURNEY
With most business data trapped in inaccessible formats, quickly and easily transforming legacy systems into usable automated solutions is the gateway to capitalizing on
the value of data and accelerating nearly every aspect of digital transformation. AI-automated solutions and initiatives deliver critical benefits for enterprises on the journey
of transformation, including:
Accelerate
Offers good DT that and frameworks
that help organization to build impact
transformation
Reduce
Offers high-speed application processing to
extract, organize, redact, and analyze
information
processing time
Increased
Realize immediate, significant,
increases in make results accurate
and match Business need
accuracy
Guaranteed
Self-improving AI combined with
monitoring increase customer
satisfaction
quality
@Moayad Ratrout

8. GETTING
DIGITAL
TRANSFORMATION
FRAMEWORKS
@Moayad Ratrout
• Build Digital Transformation framework that integrated with the mission, values,
and goals of the organization
• Organizations should implement the best practices and Benchmarking
• Identify Critical Success Factors and all associated KPIs
• Apply governance framework
• Build R&D teams and support new & creative AI use cases

9. https://www.automationanywhere.com/rpa/intelligent-document-processing
API
DIGITAL
TRANSFORMATION
GENERAL TIPS
OPPORTUNITY
•Consider emerging
business models,
such as "shared
mobility," an
opportunity rather
than a danger to
business.
CUSTOMER
DEMAND
•Revisit and better
connect
existing landscapes
and formats with
customer
demands.
INCLUDE ALL
•Involve vendors in
internet sales at an
early stage and
build a solid
partnership with
them.
DIGITAL
TECHNOLOGIES
•Identify digital
technologies that
contribute to the
greatest business
experience for
customers.
AI, RPA
•Use AI, robotics,
automation – all
possibilities to
increase customer
satisfaction and
process
optimization.
AGILE
•Using agile
rollouts, organized
change
management, and
targeted dealer
enabling,
implement digital
solutions
@Moayad Ratrout

10. REACH OUT
THE SPEAKER
Moayad Ratrout is experienced in technology and digital transformation that delivers
exceptional products and services with a demonstrated history of working across
multiple government verticals, helping deliver large-scale projects around the region.
He is skilled in business transformation, digital strategy, and emerging technology.
“ MOAYADRATROUT
mmratrout
mmratrout mmratrout
Mobile (UAE) 0503955535
Website Moayad.Ratrout.com
Email Moayad.Alratrout@gmail.ccom
@Moayad Ratrout

11. DIGITAL TRANSFORMATION & API
API - ACCELERATING THE
DIGITAL TRANSFORMATION
JOURNEY
THANK YOU
@Moayad Ratrout