Apidays New York 2024 - Driving API & EDA Success by Marcelo Caponi, Danone

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Driving API & EDA Success: Comparing CoE & C4E Models for Organizational Enablement Marcelo Caponi, Global Product Manager - API & Integration at Danone Apidays New York 2024: The API Economy in the AI Era (April 30 & May 1, 2024) ------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/

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DRIVING API & INTEGRATION SUCCESS
COMPARING COE & C4E MODELS
FOR ORGANIZATIONAL ENABLEMENT
MARCELO CAPONI
PRODUCT MANAGER API & INTEGRATION
DANONE

2
AGENDA
AGENDA
1. DANONE CONTEXT
2. COE VS. C4E
3. STARTING A C4E
4. C4E KPIS

ABOUT
DANONE
4
ABOUT DANONE
80%
of the revenue come from interfaces!
€28B
Annual
Revenue
100K
Employees
120
Prescence in
Markets

CHALLENGES 2 YEARS AGO
More than 1K of point-to-point integrations difficult to reuse.
Integration teams working in silos in different integration platforms.
No common best practices and governance in place.
INTEGRATIONS
AT
DANONE
5
INTEGRATIONS AT DANONE MAIN GLOBAL PLATFORMS

ABOUT
DANONE
7
INTEGRATION CENTER OF EXCELLENCE (COE)
Delivery Model Project Focused
Governance Strict & Rigid
Consumption Model Centralized, request-
based through projects
Assets EA patterns,
Architecture Docs,
Security
Consumers Central IT
Ownership Central IT
Enablement Complex, document-
driven
Domain Expertise Centralized

ABOUT
DANONE
8
INTEGRATION CENTER FOR ENABLEMENT (C4E)
Delivery Model IT builds capability,
LoBs deliver projects
independently
Governance Governed through
APIs, self-serve access
Consumption Model Centralized, request-
based through projects
Assets APIs, Templates,
Accelerators, Best
Practices
Consumers LoB, App Dev, ISVs, SIs
Ownership Central IT owns the
platform, access is
self-service
Enablement Evangelism, API
communities, self-pace
trainings
Domain Expertise Decentralized,
Federated

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9
VISION OF FEDERATED API PLATFORM TEAM
“By 2026, 90% of organizations with APIs will have a federated team
responsible for quality of their APIs”

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11
API ENABLEMENT (C4E) AS A PRODUCT

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API ENABLEMENT AS A PRODUCT

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TITLE
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13
API ENABLEMENT AS A PRODUCT

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TITLE
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14
INTERNAL API PORTAL

INTEGRATION PRODUCT TEAMS EMPOWERED BY A C4E
15
DELIVERY
TEAMS
2024
DEV FACTORY SUPPLY C POD
PORTFOLIO
INTEGRATION ARCHITECTURE
DELIVERY
PLM POD HR POD IBM MIG. POD SFDC POD
API ENABLEMENT C4E
POD = Product Oriented Delivery

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SECTION
TITLE
HERE
16
ARCHITECTURE COMMITTEE

18
KPIS TO BE DELIVERED IN THE DASHBOARDS
KPIS
The ambition is to build a “Single Pane of Glass” – Ideally on ELK
SINGLE PANE OF GLASS
It concentrates all KPIs on a single place
It’s fully automated (ideally on ELK)
KPIS
Metric Domain Type
Licensing vCores utilization per BG and environment
Capacity # of APIs per environment (DEV/SIM/PROD)
Capacity # of APIs per type (exp, proc, sys)
Capacity # of APIs per domain (commercial, manufacturing, …)
Reuse # of assets available (published & ready for consumption)
Reuse # of assets per type (templates, data types, security, …)
Reuse reusability rate per API
API Usage # of transactions per API per day/week/month/year
API Usage error rate per API
API Usage Top 10 APIs in terms of usage

19
KPIS TO BE DELIVERED IN THE DASHBOARDS
KPIS
More KPIs!
SINGLE PANE OF GLASS
It concentrate all KPIs on a single place
Fully automated
KPIS
Metric Domain Type
Productivity # developers working actively on MuleSoft projects
Quality # source code repositories with quality code issues
Quality # API Governance compatibility rate
Quality # bugs in PROD environment per api
…

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