This document contains a resume for Aparna Sethuraman. It includes her contact information, skills, work experience, education, and references. Her work experience includes senior roles processing invoices and payments for clients like Wipro, GE Healthcare, and Best Buy. She has strong skills in applications like Oracle, office software, and operating systems. She is seeking a role that allows her to further develop her knowledge and skills.
CSL Limited (Chinese: 香港移動通訊有限公司) is Hong Kong's first mobile communications operator established in 1983. It operates a world-class GSM / WCDMA /UMTS 900 network in Hong Kong and launched the world’s first dual band 4G LTE with DC-HSPA+ network with the brands 1O1O, one2free and New World Mobility. CSL is part of HKT Group, Hong Kong's premier telecommunications service provider.
Developing a Globally Aligned and Locally Relevant D&I StrategyHuman Capital Media
Implementing a diversity and inclusion strategy that’s aligned at both an organizational and local level can be a daunting task. While this issue is challenging for all geographically dispersed organizations, it can be exponentially difficult for global companies. Hear how Flowserve Corp. designed and implemented an agile diversity strategy that is relevant both for the company at large and at its local offices around the globe.
In this session, attendees will learn:
• The benefits and challenges of a broadly aligned and locally relevant D&I strategy.
• How to operationalize a broadly aligned and locally relevant D&I strategy and plan.
• How to achieve broad-based employee inclusion and engagement.
Speaker: Bobby Griffin, Global Director of Diversity and Inclusion, Flowserve Corporation
CSL Limited (Chinese: 香港移動通訊有限公司) is Hong Kong's first mobile communications operator established in 1983. It operates a world-class GSM / WCDMA /UMTS 900 network in Hong Kong and launched the world’s first dual band 4G LTE with DC-HSPA+ network with the brands 1O1O, one2free and New World Mobility. CSL is part of HKT Group, Hong Kong's premier telecommunications service provider.
Developing a Globally Aligned and Locally Relevant D&I StrategyHuman Capital Media
Implementing a diversity and inclusion strategy that’s aligned at both an organizational and local level can be a daunting task. While this issue is challenging for all geographically dispersed organizations, it can be exponentially difficult for global companies. Hear how Flowserve Corp. designed and implemented an agile diversity strategy that is relevant both for the company at large and at its local offices around the globe.
In this session, attendees will learn:
• The benefits and challenges of a broadly aligned and locally relevant D&I strategy.
• How to operationalize a broadly aligned and locally relevant D&I strategy and plan.
• How to achieve broad-based employee inclusion and engagement.
Speaker: Bobby Griffin, Global Director of Diversity and Inclusion, Flowserve Corporation
We work with CHRO's to develop an HR Strategy & Execution Roadmap . This brochure describes our methodology and approach at a very hight level. Should you be interested to know more about it , do write to niladri.roy@tatransform.com
Balanced Scorecard Model Powerpoint Presentation SlidesSlideTeam
Creating a professional PPT on the balanced scorecard is not an easy task. It requires a lot of time with professional designing and research skills. To help you out, we have come up with content ready balanced scorecard model PowerPoint presentation slides which you can use to measure the progress of the business activities performed by the staff. Our PowerPoint designers have designed this performance management report PPT presentation whereas our research experts have researched the relevant content. This editable balanced scorecard framework presentation covers five different creative slide layout using which you can represent the team members performance report in an ideal way. Impress your viewers using these presentation slides as our designers have used a fantastic creative of tables and icons of the dollar, customer, gears, team members, bar graph, group, vision, target board, priorities, notepad with a pen, training, and more. As the presentation slides are editable, you can insert and remove the slides or the content inside the templates as per the needs. Our Balanced Scorecard Model Powerpoint Presentation Slides are the aces in your hand. Acquire all the available advantage. https://bit.ly/3zdTIT0
We are here to support all your recruitment, payroll, ess, training, travel, exit policy and compliance needs.
>> OUR VALUES:
@ Integrity is Everything
@ Insightful Expertise
@ Service Excellence
@ Inspiring Innovation
@ Each Person counts
@ Results – driven
@ Social Responsibility
>> ONE MISSION
Power organizations with insightful solutions that drive business success.
>> ONE VISION
Be the world’s authority on helping organizations focus on what matters.
Advantis consulting 2011 - dynamic and cutting edge business improvement specialists. Enabling sustainably Business Improvement through Education and Engagement.
Introduction to customer success guy nirpaz, totangoGuy Nirpaz
Customer Success introduction by maturity levels. This is a presentation I've given at CEOQuest.
Many companies these days are considering various sorts of implementing customer success organization in order to retain and grow the customer base.
However, what is the right way to put in place such a team, what is their charter and how can they be more successful.
We work with CHRO's to develop an HR Strategy & Execution Roadmap . This brochure describes our methodology and approach at a very hight level. Should you be interested to know more about it , do write to niladri.roy@tatransform.com
Balanced Scorecard Model Powerpoint Presentation SlidesSlideTeam
Creating a professional PPT on the balanced scorecard is not an easy task. It requires a lot of time with professional designing and research skills. To help you out, we have come up with content ready balanced scorecard model PowerPoint presentation slides which you can use to measure the progress of the business activities performed by the staff. Our PowerPoint designers have designed this performance management report PPT presentation whereas our research experts have researched the relevant content. This editable balanced scorecard framework presentation covers five different creative slide layout using which you can represent the team members performance report in an ideal way. Impress your viewers using these presentation slides as our designers have used a fantastic creative of tables and icons of the dollar, customer, gears, team members, bar graph, group, vision, target board, priorities, notepad with a pen, training, and more. As the presentation slides are editable, you can insert and remove the slides or the content inside the templates as per the needs. Our Balanced Scorecard Model Powerpoint Presentation Slides are the aces in your hand. Acquire all the available advantage. https://bit.ly/3zdTIT0
We are here to support all your recruitment, payroll, ess, training, travel, exit policy and compliance needs.
>> OUR VALUES:
@ Integrity is Everything
@ Insightful Expertise
@ Service Excellence
@ Inspiring Innovation
@ Each Person counts
@ Results – driven
@ Social Responsibility
>> ONE MISSION
Power organizations with insightful solutions that drive business success.
>> ONE VISION
Be the world’s authority on helping organizations focus on what matters.
Advantis consulting 2011 - dynamic and cutting edge business improvement specialists. Enabling sustainably Business Improvement through Education and Engagement.
Introduction to customer success guy nirpaz, totangoGuy Nirpaz
Customer Success introduction by maturity levels. This is a presentation I've given at CEOQuest.
Many companies these days are considering various sorts of implementing customer success organization in order to retain and grow the customer base.
However, what is the right way to put in place such a team, what is their charter and how can they be more successful.
The Five Most Important KPIs for Services CompaniesJeanne Urich
The 5 financial metrics critical to the success of services organizations.
How to apply these KPIs to drive new levels of growth and profitability.
Near, and long term, recommended actions.
AmplioGroup is a specialized boutique consultancy focused on excellence in working capital performance (order-to-cash and procure-to-pay).
With 20 years of global experience, AmplioGroup’s practitioners have assisted over 700 clients to generate more than $35 Billion in cash flow improvement.
Our expertise is global in reach – we have extensive experience in all the key industrialized nations and all the major business and industrial segments.
Our approach is data and metrics driven yet with deep focus on the people in the O2C and P2P processes. Practical skills sets, knowledge bases and communication capabilities drive working capital performance and we empower process stakeholders through augmented abilities and ongoing results measurement.
We believe that optimized cash performance and effectively managed customer satisfaction go hand in hand. Our approach enhances both performance and satisfaction.
1. Aparna Sethuraman
Residential Address:
#35, Ground Floor, Kamakshi Illam
34th Main Road,
BTM Layout II Stage
Bangalore – 560095
Permanent Address:
LIG -341 TNHB Extn 16th cross street
Thiruvalluvar nagar,
Thiruvanmiyur
Chennai-600041
Shreesuba_90@yahoo.com
+91-9884406231/8095985205
https://in.linkedin.com/in/aparna-s-73b48543
APARNA SETHURAMAN
Dynamicand an ace Commerce graduate ingrainedwith good adaptability and having
credentialsforimplementingveryuseful andbestpoliciesforthe development of the
concern and eventually will act as catalyst in the organization growth.
Aimed to be an associate with a progressive organization that gives the scope to
enhance myknowledgeandskillsinaccordance withthe latesttrends and be a part of
teamthat worksdynamicallytowardsthe growthof organizationand gain satisfaction
thereof.
.
2. Resume Page No| 1
Aparna Sethuraman 2016
SKI LL SET
S.No Category Tools Rating
1 Applications
Oracle 11i & R12 ,Oracle - Retek,
Genesis Certified Accounts and
Finance Professional
*****
2 Office Applications Word, Power point, Excel *****
3 Hardware NIIT certified PC Technician *****
4 Operating Systems Windows, Mac OS *****
EMPLOYMENT HISTORY
Organization: WiproIndiaPrivate Ltd.
Designation:SeniorOfficer
BusinessUnit: WiproBPO
Driving Standardization and DifferentiationinOutsourcingServices
WiproBusinessProcessOutsourcing(BPO)isastrategicstepfor companieslookingtoimprove service
levels, improve Profitability, reduce costs,streamline processes,improveprocessefficiencies,andgain
access to best-in-classprocesseswithoutinvestingin requisite technologyandskills.
Our Customerspartnerwith BPOvendorswhocanadd value totheirbusinessandprovide competitive
differentiation.Tomeetthisneed,BPOindustryisevolvingfromalabor arbitrage "LiftandShift"model
towardsa value drivenUtilitymodel.
Duration : Since May 2016
Project Client: WIPRO-ONSHORE WITH GE POWER CONTROL DIVISION & DIGITAL ENERGY
In NewYork,GE Powerprovidesabroadarray of powergeneration,energydelivery,andwaterprocess
technologiestosolve yourchallengeslocally.We workinseveral areasof the energyindustry,including
renewable resourcessuchaswindandsolar,biogasand alternative fuels,andcoal,oil,natural gas,and
nuclearenergy.
4. Resume Page No| 3
Aparna Sethuraman 2016
Responsible forsolvingdocumentdiscrepancyandcoordinatingwithMaterial Teamtosolve any
pendingissues
Preparationof Import& local invoice DashBoard
Responsible tocoordinate withauditorsforAPqueries
Responsible forworkingonunaccountedreport&APaccrual aftermonthclosure.
Duration : September2014-March 2015
I was alsopart of the WiproBusinessProcessoutsourcingdivisionprimarilyresponsibleforproviding
OperationssupportforourKeycustomers/partners. I washandlingthe BestBuy account anddirectly
responsible fordeliveringthe following.
Responsibilities:
• Handling Supplier’s EDI fallouts invoices for Cost and Quantity discrepancies.
• Handling Supplier’s disputes in Retail and Non-Retail products.
• Preparingholdreportfromthe weekly work direction and periodically communicate the same
with client.
• Work closely with the management on Improving process efficiency and revisit SLAs.
• Supporting IPOD’s in merchandise process.
• Updatingthe Standard OperatingProcedure andmaintainingprocessdocumentation whenever
there is a Business process and manage client sign off.
• Preparation of scheduled weekly, bi-weekly, monthly reports for determining Root cause
Analysis and Accuracy. Also responsible for Ad-hoc reporting based on diverse business needs.
• Closelymonitorthe outstandingissuesandensure anybottlenecks are eliminated and improve
response time.
• Develop Training content and provide training to the New Joiners.
Organization: WiproBPO Ltd.
Designation:Officer
Duration : June 2012 – September2014
I was handlingthe BestBuy account anddirectlyresponsible fordeliveringthe following.
Responsibilities:
• Handling Supplier’s EDI fallouts invoices for Cost and Quantity discrepancies.
• Handling Supplier’s disputes in Retail and Non-Retail products.
• Partner with Internal teams to resolve any outstanding issues
5. Resume Page No| 4
Aparna Sethuraman 2016
• Facilitate preparation of Dashboards and Governance calls.
ACCOLADES
Received aCertificate of appreciation from the client for excellent contribution in the process
improvements - Nov 2012.
ReceivedKeycontributionAwardfor SignificantContribution andconsistentperformance - April
2013.
Received Extra miler Award for high volume productivity with 100% accuracy - Feb 2014 and
June 2014.
HonoredwithInternal appreciationsfor simplifying the process by providing hot keys input on
Work around/Cost process which saves a few man hours a day –Sept 2014
EXTRA CURRICULAR ACTIVITIES & ACHEIVEMENTS
Working on Lien project on Cost discrepancy to simplify the process.
One of the editor board for the Newsletter of the Best buy “The Voice”.
Involved in conducting Fun activities being part of fun committee.
Actively participated in the Vibrantz for the dance competition.
MULTI-CULTURAL WORK EXPERIENCE
Work exposure in diverse international and multi-cultural environments. Worked with customers
globally covering all regions Asia Pacific, EMEA, NA and LAD.
Open for Travel and holding a valid passport
EDUCATIONAL QUALIFICATION
Bachelors in commerce - Kumararani Meena Muthiah college Of Arts & Science (73%) - 2011.
X & XII Th - St. John’s English School and Junior College, Besant Nagar (CBSE) (67%) – 2008.
REFERENCES
Available uponrequest.