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Aparna Sethuraman
Residential Address:
#35, Ground Floor, Kamakshi Illam
34th Main Road,
BTM Layout II Stage
Bangalore – 560095
Permanent Address:
LIG -341 TNHB Extn 16th cross street
Thiruvalluvar nagar,
Thiruvanmiyur
Chennai-600041
Shreesuba_90@yahoo.com
+91-9884406231/8095985205
https://in.linkedin.com/in/aparna-s-73b48543
APARNA SETHURAMAN
Dynamicand an ace Commerce graduate ingrainedwith good adaptability and having
credentialsforimplementingveryuseful andbestpoliciesforthe development of the
concern and eventually will act as catalyst in the organization growth.
Aimed to be an associate with a progressive organization that gives the scope to
enhance myknowledgeandskillsinaccordance withthe latesttrends and be a part of
teamthat worksdynamicallytowardsthe growthof organizationand gain satisfaction
thereof.
.
Resume Page No| 1
Aparna Sethuraman 2016
SKI LL SET
S.No Category Tools Rating
1 Applications
Oracle 11i & R12 ,Oracle - Retek,
Genesis Certified Accounts and
Finance Professional
*****
2 Office Applications Word, Power point, Excel *****
3 Hardware NIIT certified PC Technician *****
4 Operating Systems Windows, Mac OS *****
EMPLOYMENT HISTORY
Organization: WiproIndiaPrivate Ltd.
Designation:SeniorOfficer
BusinessUnit: WiproBPO
Driving Standardization and DifferentiationinOutsourcingServices
WiproBusinessProcessOutsourcing(BPO)isastrategicstepfor companieslookingtoimprove service
levels, improve Profitability, reduce costs,streamline processes,improveprocessefficiencies,andgain
access to best-in-classprocesseswithoutinvestingin requisite technologyandskills.
Our Customerspartnerwith BPOvendorswhocanadd value totheirbusinessandprovide competitive
differentiation.Tomeetthisneed,BPOindustryisevolvingfromalabor arbitrage "LiftandShift"model
towardsa value drivenUtilitymodel.
Duration : Since May 2016
Project Client: WIPRO-ONSHORE WITH GE POWER CONTROL DIVISION & DIGITAL ENERGY
In NewYork,GE Powerprovidesabroadarray of powergeneration,energydelivery,andwaterprocess
technologiestosolve yourchallengeslocally.We workinseveral areasof the energyindustry,including
renewable resourcessuchaswindandsolar,biogasand alternative fuels,andcoal,oil,natural gas,and
nuclearenergy.
Resume Page No| 2
Aparna Sethuraman 2016
Rolesand Responsibilities:
 HandlingNonPOand POInvoice Processing
 Invoice bookingandmatching.
 Invoice Paymentprocessinginoracle.
 HandlingDiscrepanciesinthe Invoices.
 Releasingpaymentaccordingtothe due date throughdifferentmode.
 Workedon paymentreleasingthroughRTGS/NEFT/COMMON WEBPORTAL/Cheque/DD.
 Follow Interface rejectionclearance inOracle
 Respondingmailsforthe payment.
 Enquire andimmediate attentiontourgentmailsof other memberinhis/herabsences.
 Qualitycheckof ProcessedInvoices
 Preparationof manual Cheque
 Dailyand Monthlyreportto managementandclients
 Responsible forsolvingdocumentdiscrepancyandcoordinatingwithMaterial Teamtosolve any
pendingissues
 Timelydeliverablesof the statutoryandcritical vendorpayments.
 Responsible tocoordinate withauditorsforAPqueries
 Responsible forworkingonunaccountedreport&APaccrual aftermonthclosure.
Duration : April 2015 - April 2016
Project Client: WIPRO GE HEALTHC ARE PRIVATE LTD
WiproGEHC, Indiaisa Jointventure betweenGEand Wiproshareholdingsandisa subsidiaryof GE
Medical Systems,Milwaukee,andUSA.The Companyisfocusedondeliveringhealthcare servicesto
SouthAsia. The Companymanufacturesandtradesinmedical equipment.Further,itisalsoengagedin
providingsoftware servicesandtechnologysolutionstoitsparentforproductsmanufactured
worldwide.
Rolesand Responsibilities:
 HandlingNonPOand POInvoice Processing
 ClearingInvoice errors
 Communicationthroughemailswithclientsforclarificationof Team’squeryondailybasis
 Interface rejectionclearance inOracle
 ProvidingProcesstrainingforthe new Joinee inthe Team.
 Qualitycheckof ProcessedInvoices
 Preparationof manual Cheque
 Dailyand Monthlyreportto managementandclients
Resume Page No| 3
Aparna Sethuraman 2016
 Responsible forsolvingdocumentdiscrepancyandcoordinatingwithMaterial Teamtosolve any
pendingissues
 Preparationof Import& local invoice DashBoard
 Responsible tocoordinate withauditorsforAPqueries
 Responsible forworkingonunaccountedreport&APaccrual aftermonthclosure.
Duration : September2014-March 2015
I was alsopart of the WiproBusinessProcessoutsourcingdivisionprimarilyresponsibleforproviding
OperationssupportforourKeycustomers/partners. I washandlingthe BestBuy account anddirectly
responsible fordeliveringthe following.
Responsibilities:
• Handling Supplier’s EDI fallouts invoices for Cost and Quantity discrepancies.
• Handling Supplier’s disputes in Retail and Non-Retail products.
• Preparingholdreportfromthe weekly work direction and periodically communicate the same
with client.
• Work closely with the management on Improving process efficiency and revisit SLAs.
• Supporting IPOD’s in merchandise process.
• Updatingthe Standard OperatingProcedure andmaintainingprocessdocumentation whenever
there is a Business process and manage client sign off.
• Preparation of scheduled weekly, bi-weekly, monthly reports for determining Root cause
Analysis and Accuracy. Also responsible for Ad-hoc reporting based on diverse business needs.
• Closelymonitorthe outstandingissuesandensure anybottlenecks are eliminated and improve
response time.
• Develop Training content and provide training to the New Joiners.
Organization: WiproBPO Ltd.
Designation:Officer
Duration : June 2012 – September2014
I was handlingthe BestBuy account anddirectlyresponsible fordeliveringthe following.
Responsibilities:
• Handling Supplier’s EDI fallouts invoices for Cost and Quantity discrepancies.
• Handling Supplier’s disputes in Retail and Non-Retail products.
• Partner with Internal teams to resolve any outstanding issues
Resume Page No| 4
Aparna Sethuraman 2016
• Facilitate preparation of Dashboards and Governance calls.
ACCOLADES
 Received aCertificate of appreciation from the client for excellent contribution in the process
improvements - Nov 2012.
 ReceivedKeycontributionAwardfor SignificantContribution andconsistentperformance - April
2013.
 Received Extra miler Award for high volume productivity with 100% accuracy - Feb 2014 and
June 2014.
 HonoredwithInternal appreciationsfor simplifying the process by providing hot keys input on
Work around/Cost process which saves a few man hours a day –Sept 2014
EXTRA CURRICULAR ACTIVITIES & ACHEIVEMENTS
 Working on Lien project on Cost discrepancy to simplify the process.
 One of the editor board for the Newsletter of the Best buy “The Voice”.
 Involved in conducting Fun activities being part of fun committee.
 Actively participated in the Vibrantz for the dance competition.
MULTI-CULTURAL WORK EXPERIENCE
Work exposure in diverse international and multi-cultural environments. Worked with customers
globally covering all regions Asia Pacific, EMEA, NA and LAD.
Open for Travel and holding a valid passport
EDUCATIONAL QUALIFICATION
 Bachelors in commerce - Kumararani Meena Muthiah college Of Arts & Science (73%) - 2011.
 X & XII Th - St. John’s English School and Junior College, Besant Nagar (CBSE) (67%) – 2008.
REFERENCES
Available uponrequest.

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Aparna Sethuraman

  • 1. Aparna Sethuraman Residential Address: #35, Ground Floor, Kamakshi Illam 34th Main Road, BTM Layout II Stage Bangalore – 560095 Permanent Address: LIG -341 TNHB Extn 16th cross street Thiruvalluvar nagar, Thiruvanmiyur Chennai-600041 Shreesuba_90@yahoo.com +91-9884406231/8095985205 https://in.linkedin.com/in/aparna-s-73b48543 APARNA SETHURAMAN Dynamicand an ace Commerce graduate ingrainedwith good adaptability and having credentialsforimplementingveryuseful andbestpoliciesforthe development of the concern and eventually will act as catalyst in the organization growth. Aimed to be an associate with a progressive organization that gives the scope to enhance myknowledgeandskillsinaccordance withthe latesttrends and be a part of teamthat worksdynamicallytowardsthe growthof organizationand gain satisfaction thereof. .
  • 2. Resume Page No| 1 Aparna Sethuraman 2016 SKI LL SET S.No Category Tools Rating 1 Applications Oracle 11i & R12 ,Oracle - Retek, Genesis Certified Accounts and Finance Professional ***** 2 Office Applications Word, Power point, Excel ***** 3 Hardware NIIT certified PC Technician ***** 4 Operating Systems Windows, Mac OS ***** EMPLOYMENT HISTORY Organization: WiproIndiaPrivate Ltd. Designation:SeniorOfficer BusinessUnit: WiproBPO Driving Standardization and DifferentiationinOutsourcingServices WiproBusinessProcessOutsourcing(BPO)isastrategicstepfor companieslookingtoimprove service levels, improve Profitability, reduce costs,streamline processes,improveprocessefficiencies,andgain access to best-in-classprocesseswithoutinvestingin requisite technologyandskills. Our Customerspartnerwith BPOvendorswhocanadd value totheirbusinessandprovide competitive differentiation.Tomeetthisneed,BPOindustryisevolvingfromalabor arbitrage "LiftandShift"model towardsa value drivenUtilitymodel. Duration : Since May 2016 Project Client: WIPRO-ONSHORE WITH GE POWER CONTROL DIVISION & DIGITAL ENERGY In NewYork,GE Powerprovidesabroadarray of powergeneration,energydelivery,andwaterprocess technologiestosolve yourchallengeslocally.We workinseveral areasof the energyindustry,including renewable resourcessuchaswindandsolar,biogasand alternative fuels,andcoal,oil,natural gas,and nuclearenergy.
  • 3. Resume Page No| 2 Aparna Sethuraman 2016 Rolesand Responsibilities:  HandlingNonPOand POInvoice Processing  Invoice bookingandmatching.  Invoice Paymentprocessinginoracle.  HandlingDiscrepanciesinthe Invoices.  Releasingpaymentaccordingtothe due date throughdifferentmode.  Workedon paymentreleasingthroughRTGS/NEFT/COMMON WEBPORTAL/Cheque/DD.  Follow Interface rejectionclearance inOracle  Respondingmailsforthe payment.  Enquire andimmediate attentiontourgentmailsof other memberinhis/herabsences.  Qualitycheckof ProcessedInvoices  Preparationof manual Cheque  Dailyand Monthlyreportto managementandclients  Responsible forsolvingdocumentdiscrepancyandcoordinatingwithMaterial Teamtosolve any pendingissues  Timelydeliverablesof the statutoryandcritical vendorpayments.  Responsible tocoordinate withauditorsforAPqueries  Responsible forworkingonunaccountedreport&APaccrual aftermonthclosure. Duration : April 2015 - April 2016 Project Client: WIPRO GE HEALTHC ARE PRIVATE LTD WiproGEHC, Indiaisa Jointventure betweenGEand Wiproshareholdingsandisa subsidiaryof GE Medical Systems,Milwaukee,andUSA.The Companyisfocusedondeliveringhealthcare servicesto SouthAsia. The Companymanufacturesandtradesinmedical equipment.Further,itisalsoengagedin providingsoftware servicesandtechnologysolutionstoitsparentforproductsmanufactured worldwide. Rolesand Responsibilities:  HandlingNonPOand POInvoice Processing  ClearingInvoice errors  Communicationthroughemailswithclientsforclarificationof Team’squeryondailybasis  Interface rejectionclearance inOracle  ProvidingProcesstrainingforthe new Joinee inthe Team.  Qualitycheckof ProcessedInvoices  Preparationof manual Cheque  Dailyand Monthlyreportto managementandclients
  • 4. Resume Page No| 3 Aparna Sethuraman 2016  Responsible forsolvingdocumentdiscrepancyandcoordinatingwithMaterial Teamtosolve any pendingissues  Preparationof Import& local invoice DashBoard  Responsible tocoordinate withauditorsforAPqueries  Responsible forworkingonunaccountedreport&APaccrual aftermonthclosure. Duration : September2014-March 2015 I was alsopart of the WiproBusinessProcessoutsourcingdivisionprimarilyresponsibleforproviding OperationssupportforourKeycustomers/partners. I washandlingthe BestBuy account anddirectly responsible fordeliveringthe following. Responsibilities: • Handling Supplier’s EDI fallouts invoices for Cost and Quantity discrepancies. • Handling Supplier’s disputes in Retail and Non-Retail products. • Preparingholdreportfromthe weekly work direction and periodically communicate the same with client. • Work closely with the management on Improving process efficiency and revisit SLAs. • Supporting IPOD’s in merchandise process. • Updatingthe Standard OperatingProcedure andmaintainingprocessdocumentation whenever there is a Business process and manage client sign off. • Preparation of scheduled weekly, bi-weekly, monthly reports for determining Root cause Analysis and Accuracy. Also responsible for Ad-hoc reporting based on diverse business needs. • Closelymonitorthe outstandingissuesandensure anybottlenecks are eliminated and improve response time. • Develop Training content and provide training to the New Joiners. Organization: WiproBPO Ltd. Designation:Officer Duration : June 2012 – September2014 I was handlingthe BestBuy account anddirectlyresponsible fordeliveringthe following. Responsibilities: • Handling Supplier’s EDI fallouts invoices for Cost and Quantity discrepancies. • Handling Supplier’s disputes in Retail and Non-Retail products. • Partner with Internal teams to resolve any outstanding issues
  • 5. Resume Page No| 4 Aparna Sethuraman 2016 • Facilitate preparation of Dashboards and Governance calls. ACCOLADES  Received aCertificate of appreciation from the client for excellent contribution in the process improvements - Nov 2012.  ReceivedKeycontributionAwardfor SignificantContribution andconsistentperformance - April 2013.  Received Extra miler Award for high volume productivity with 100% accuracy - Feb 2014 and June 2014.  HonoredwithInternal appreciationsfor simplifying the process by providing hot keys input on Work around/Cost process which saves a few man hours a day –Sept 2014 EXTRA CURRICULAR ACTIVITIES & ACHEIVEMENTS  Working on Lien project on Cost discrepancy to simplify the process.  One of the editor board for the Newsletter of the Best buy “The Voice”.  Involved in conducting Fun activities being part of fun committee.  Actively participated in the Vibrantz for the dance competition. MULTI-CULTURAL WORK EXPERIENCE Work exposure in diverse international and multi-cultural environments. Worked with customers globally covering all regions Asia Pacific, EMEA, NA and LAD. Open for Travel and holding a valid passport EDUCATIONAL QUALIFICATION  Bachelors in commerce - Kumararani Meena Muthiah college Of Arts & Science (73%) - 2011.  X & XII Th - St. John’s English School and Junior College, Besant Nagar (CBSE) (67%) – 2008. REFERENCES Available uponrequest.