Anthony Duran has over 10 years of experience in IT and computer networking, including positions at ACS/Xerox, Retrospect Inc., and Derek Sawyers Smart Energy. He has a Bachelor's degree in Information Systems and Cybersecurity from ITT Technical Institute, where he maintained a 3.95 GPA. Duran's expertise includes computer hardware, networking, security, software, and operating systems.

1. Anthony Duran
6724 Fox Road | Hughson, CA 95326 | Phone: (209)204-4536
amduran209@yahoo.com
COMPUTER NETWORK TECHNICIAN
Dedicated IT professional with a versatile technical support skill set developed through education at ITT
Technical Institute in Computer Networking Systems. Excellent time-management and prioritization skills,
meticulous attention to detail, and the ability to multi-task across projects, and self-manage. Excel in risk
analysis, problem solving, and contingency planning.
EDUCATION:
ITT Technical Institute, Lathrop, CA
Bachelor of Science in Information Systems and Cyber-security July 2015
Course work includes: Network Communications and Security Infrastructure, Risk Management,
Windows/Linux/Web Applications and Social Networking Security, Access Security, Security
Policies/Implementation, Security Auditing for Compliance, Cybercrime Forensics, Hacking and
Countermeasures and Project Management
Associates of Science in Computer Networking Systems
• 3.95 GPA / Perfect Attendance December 2012
Portfolio Project - Design project plan to build from the ground up a complete LAN/WAN for five medical
office locations. This plan outlined in detail the full scope of the project. This included plans for the
decision and purchase of all equipment necessary, update and cabling needed to support the network
upgrade, redesign and installation of all workstations according to existing floor plan, installation of
software needed, testing for functionality and connectivity, training of employees and future maintenance
and support of the network to meet all regulatory compliance.
CREDENTIALS
Hardware
• Dell, Hewlett Packard, Apple, Toshiba, Sony, E Machine
• Install, Configure and troubleshoot PCs
• DSL modems
• USB adapters
• Assemble PCs to the component level
• Telephony Bulk Call/Load Generators
• Gateways and Media servers (S8800, S8730, S8710,
S8700, S8510, S8500, S8300).
Networking
• Subnet Masking
• IP Addressing
• LAN/WAN Technology
• TCP/IP Protocols
• Router configuration: Cisco, Belkin, NetGear, Linksys
• Ethernet Drivers
• Telecommunications Techniques
• SIP/IP Telephony/VOIP Protocols and End Points
• Switching
• VPNs
Security
• Norton Anti-Virus
• McAfee
• Spyware
• Virus and Spam removal
• Firewalls
Software/Applications
• Microsoft Word, SQL, Excel, PowerPoint, Access,
Outlook
• Siebel
• SAP
• Mercury Interactive Test Director/Quality Center
• VMware Player 3.1 (Virtualization)
• Microsoft Exchange 2007 Configurations
Operating Systems
• Windows 98/2000/ME/XP/NT/2008
• Windows Server 2000/2007/2008
• MS Exchange Server
• Mac OS

2. • Redhat Linux
PROFESSIONAL EXPERIENCE:
ACS/Xerox (contracted through Advantage Resourcing) 01/2016 to
03/2016
Fairfield Ca
Procurement Analyst
Handle shipping and receiving of PCs, Monitors, Laptops, Tablets, Printers, UPS systems, Projectors
Create tickets using Lagan and the install sheets provided by various departments. Create install sheets
and tag assignments sheets using Word and Excel spreadsheets. Access sharepoints for various
departments over a NAS. Assist technicians with installs as well when time would allow.
Retrospect Inc. (Contracted by Advantage Resourcing) 07/2015 to
11/2015
Pleasanton, Ca
Technical Support Engineer
Assist customers with presale and sales questions, Generate license codes for customers, troubleshooting
software Issues, step by step assistance during initial setup of software, script setup, backup set/media
set creation. Used SalesForce ticketing system to generate support tickets. Use of VirtualPBX for phone
systems. Took between 15 and 25 calls for support per day.
Derek Sawyers Smart Energy, Modesto, CA 05/2005 to 07/2015
(Formerly Sawyers Heating and Air Conditioning)
Warehouse Manager – EPA Certified
Manage opening and closing procedures for warehouse and customer service and account management for clients.
Negotiated and signed final contracts, obtained and secured permits for contract fulfillment. Manage procurement,
transportation, loading/ unloading and inventory of materials and equipment needed for job completion. Responsible
for the recovery of refrigerant from old equipment brought in from job sites per EPA regulations. Maintain warehouse

3. environment to company standards and restock trucks for the next day. Train new installers and assistants in proper
company procedure
Extracurricular Activities
Member of the Knights of Columbus
I held a Secretary position in my local Chapter. I volunteer at my church along with my brother knights to
help the less fortunate.as well as better the community.
Blurb
I tutor elementary, middle and high school students in their English courses.
I have an associate’s degree in computer networking
I can learn things at a fairly quick rate
I have an old school work ethic
I can handle most everything that is thrown my way
I specialize in computer networking
I try to keep up with the technology that is current