Anna lambert
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Anna Lambert, Communication Manager at Halton Housing Trust talks about the social media tools utlised by the organisation and how they use them to their advantage.
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Community Campus is a non-profit housing organization established in 1987 in response to the housing crisis facing young people. Through securing empty and abandoned properties and renovating them, they aim to reduce homelessness, help people achieve their potential, and strengthen local communities. Recently, they secured over £1.2 million in funding to renovate 49 bedrooms and provide housing. This created jobs like 23 apprenticeships and improved life chances for residents by providing access to housing, qualifications, and better neighborhoods. The organization has seen growth in tenants housed and income generated over recent years which allows them to continue their work of doing more than just providing a roof.
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Anna lambert
- 1. 18/07/2012 Use of Social Media
- 2. Use of social media Various platforms Twitter Facebook YouTube App Google+/LinkedIn
- 3. Use of social media Twitter 1,890 followers Daily tweets Mentions/interactions Strategic following
- 4. Use of social media
- 5. Use of social media Facebook Do customers want to talk to us on facebook? ‘Likes’ Content Increasing numbers Customer consultation
- 6. Use of social media Facebook
- 7. Use of social media
- 8. Use of social media
- 9. Use of social media Beyond the Garden Gate Trust’s regeneration work Based on residential consultation and feedback Great local feedback results
- 10. Use of social media
- 11. Use of social media YouTube Welfare Reform video Use links in from social media Annual Report on here
- 12. Use of social media App Pay your rent Report a repair and ASB Android only
- 13. Use of social media Google+/LinkedIn Not that many users Google will use + pages for searching Improved search rankings Feeds on website – regularly updated content
- 14. Use of social media Why not? Conversation is happening Trust our employees on the phone? Biggest risk is doing nothing
- 15. Use of social media The future for engagement? Complaints via facebook? Generation x, y and z One of many tools
- 16. Use of social media ? Questions Name: Anna Lambert Tel: 0151 510 5107 Mob: 07947 614 087 Email: anna.lambert@haltonhousing.org Facebook: www.facebook.com/halton-housing-trust Twitter: @haltonhousing