This document discusses the challenges facing the ICT profession in Europe, including a poor public perception of ICT careers, an insufficient number of people entering ICT education and careers, and a disturbing rate of ICT project failures. It notes that if steps are not taken to mature the ICT profession, the risks of these failures could grow to unacceptable levels. The document then provides data on ICT employment trends in Europe between 2000-2013, ICT graduates, and the potential ICT jobs and demand gap between 2013-2020. It outlines Europe's framework for ICT professionalism, including the European e-Competence Framework, ICT job profiles, and quality labels for ICT training.