The ISD process is a systematic approach to designing, developing, and delivering strategic instruction to improve learner performance and eliminate performance gaps caused by training problems. It involves 5 main steps: analysis, design, development, implementation, and evaluation. The analysis step identifies performance gaps, goals, tasks, and the audience to ensure training focuses on the essential "need to know" information.

1. The ISD Process A systematic approach for designing, developing and delivering strategic instruction focused on improving the learners' performance and the elimination of performance gaps that are the result of a training problem.

2. ISD Steps Analysis Development Implementation Evaluation Design

3. ISD – Bringing all the pieces together Forecasting Planning Executing Gathering Reporting Follow-up Analysis Development Implementation Evaluation Design

4. The Analysis Step Analysis Development Implementation Evaluation Design

6. Are You A Pain ADDICT ? Or … Why spend time “up front”? A nalyze the Issues D etermine D esired Outcomes I mplement C ritique T ryout Improvements Analysis Development Implementation Evaluation Design … or think it through later Analysis Development Implementation Evaluation Design Think it through now…