SEARCH MARKETING:
WHERE INTENT MEETS ACTION
#HTXLevelUp
© a|muse digital agency, Inc. Proprietary.
CREATIVE
Branding | UX/IA | Interactive | Design
Video | 3D/Motion | Copywriting
STRATEGY
Research | SEO,SEM| Display
Social | Mobile| Content | Analytics
TECHNOLOGY
Web Development | App Development
Mobile | CMS| Kiosk | Gaming
© a|muse digital agency, Inc. Proprietary.
DEMO REEL
© a|muse digital agency, Inc. Proprietary.
A thought leadership series presented by
A Hearst Digital Agency
#HTXLevelUp
t @amusedigital
f fb.com/amusedigital
g+ amuse digital
in amuse – Hearst Digital Agency
© a|muse digital agency, Inc. Proprietary.
OUR PRESENTATION PARTNER
© a|muse digital agency, Inc. Proprietary.
TABLE OF CONTENTS
Branding on Search
Impact of Paid Advertising
Optimizing Content for Search
Attributing Search Efforts
© a|muse digital agency, Inc. Proprietary.
FEATURED SPEAKERS
Tiffany Miller
Director of Business Developer
for Local at Kenshoo
linkedin.com/in/tiffrowe
© a|muse digital agency, Inc. Proprietary.
FEATURED SPEAKERS
Antonio Mendoza
Director - Search Marketing
at a|muse
linkedin.com/in/mendozaantonio
© a|muse digital agency, Inc. Proprietary.
FEATURED SPEAKERS
Ryan Greene
Senior Search Strategist
at a|muse
linkedin.com/in/greenerc
© a|muse digital agency, Inc. Proprietary.
FEATURED SPEAKERS
Cory Matthews
Senior Organic Search Strategist
at a|muse
linkedin.com/in/corybmatthews
© a|muse digital agency, Inc. Proprietary.
FEATURED SPEAKERS
Alison Sutton
Director-Content and Social
Media Marketing at a|muse
linkedin.com/in/alisonsutton
© a|muse digital agency, Inc. Proprietary.
FEATURED SPEAKERS
Rajani Sathyamurthy
Manager of Analytics and
Measurement at a|muse
linkedin.com/in/rajanimurthy
© a|muse digital agency, Inc. Proprietary.
WHERE INTENT
© a|muse digital agency, Inc. Proprietary.
WHY SEARCH?
•  Search is part of people’s everyday lives
•  It’s the world’s largest focus group
•  In what other medium do customers actively
tell you what they want?
•  Reach a vast, interested audience at every
stage of the customer journey
•  Influence people during the moments
that matter
© a|muse digital agency, Inc. Proprietary.
MORE SCREENS, MORE MOMENTS THAT MATTER
Screens
Smartphone (soon to be
a billion users worldwide),
tablets, desktop, and devices
blurring the distinction between
them.
Mobile
Study reads 77% of mobile
searches are in a location (home
or work) where people are likely
to have a PC available to them.
Focus on People: Need, Behavior, Intent
Switch Screens
According to research, 90%
of multiple device owners
switch between screens to
complete tasks.
Source:	
  Google/Ipsos	
  MediaCT,	
  Search	
  for	
  Brands	
  Industry	
  Research,	
  June	
  2014.	
  	
  © a|muse digital agency, Inc. Proprietary.
HOW USERS SEARCH
Affinity Searches
Users are searching broadly with
no product or category in mind.
Category Searches
Users are interested in a general
type of product or service.
Branded Searches
Users know exactly what
they are looking for.
What’s the difference?
© a|muse digital agency, Inc. Proprietary.
BUILDING YOUR BRAND
It’s important for brands to appear on the first
page of search results. Refining the affinity,
category and branded keyword list improves
performance.
•  Search is not just a product. It’s a behavior.
It’s changing the way people buy.
•  Zero “moment of truth.”
•  Use search to reach them – wherever
they are.
© a|muse digital agency, Inc. Proprietary.
CONNECTING WITH AN INTERESTED AUDIENCE
Search Interest Over Time (U.S.)
AVERAGE 2005 2007 2009 2011 2013
Curly Hair Pantene Google Trends, showing relative volumes of two searches
Over 100 Billion
searches each month
15%
Each day are
completely new
Studying language and culture
of the interested audience
Source:	
  Google	
  device	
  study	
  2013.	
  	
  © a|muse digital agency, Inc. Proprietary.
REACHING AN
INTERESTED AUDIENCE
What are the related and interested searches?
What impact do those have on the brand?
What’s the impact of user search queries?
Branded Category Affinity
Brand presence Not present
© a|muse digital agency, Inc. Proprietary.
ENGAGING AN INTERESTED AUDIENCE
•  Connecting the search query with a
related article (importance of relevance)
•  Position (first page; top of mind)
•  Ad content
© a|muse digital agency, Inc. Proprietary.
MEASURING THE RESULTS
Performance Marketing Metrics
Clicks, CTR, cost per conversion. Success here means efficiently driving conversions.
Search Marketing Impact
Monitoring the coverage of the search terms you want your brand to be associated with.
Impression share (the search equivalent of share of voice) and engagement actions
(average duration on site, pages visited, exit rates).
30
Right now
Active visitors on site
23% 37% 23% 17%
Direct Organic Referral Campaign
© a|muse digital agency, Inc. Proprietary.
IMPACT OF PAID ADS
Results show that search ads have a clear
and positive impact on brand awareness.
SEARCH ADS
LIFT TOP-OF-MIND
AWARENESS
AN AVERAGE OF 6.6 PERCENTAGE POINTS
14.8%
8.2%
NO AD IN
GOOGLE
SEARCH
AD APPEARED
IN GOOGLE
SEARCH 19%10%
AUTOMOTIVE
9pp*
Lift
15.2%6.2%
B2B
9pp*
Lift
19.1%11.1%
CPG
8pp*
Lift
17.7%11.7%
RETAIL
6pp*
Lift
Vertical Highlights
Source:	
  Google/Ipsos	
  MediaCT,	
  Search	
  for	
  Brands	
  Industry	
  Research,	
  June	
  2014.	
  	
  © a|muse digital agency, Inc. Proprietary.
MEETS ACTION
© a|muse digital agency, Inc. Proprietary.
LET’S TAKE A BREAK
© a|muse digital agency, Inc. Proprietary.
IMPACT OF PAID ADS
© a|muse digital agency, Inc. Proprietary.
WHAT ARE PAID ADS?
Paid search advertising offers the chance to pay (by the click) for visibility on major
search engines such as Google, Bing and Yahoo! when people search for terms
related to the product or service that the website is talking about.
© a|muse digital agency, Inc. Proprietary.
WHY USE PAID ADS?
•  Pay per click
•  Higher visibility
•  Show up for search queries that
you aren’t appearing organically
•  Bid flexibility
•  Ad Rank
•  Ads with higher Quality Scores may show up
higher than other ads, even with lower bids
© a|muse digital agency, Inc. Proprietary.
*Enquiro Study
PAID & ORGANIC SEARCH
Studies show that when both a paid and natural listing existed for a given site,
brand recall, brand affinity and purchase intent increased.*
Awareness
Interest
Desire
Action
Organic is strongest for
leading visitors into the
conversion funnel
Paid is strongest for
converting users at
the last click
© a|muse digital agency, Inc. Proprietary.
UNDERSTANDING USER BEHAVIOR
© a|muse digital agency, Inc. Proprietary.
AD RANK
Understanding the importance of position across
•  Device
•  Keyword categories
•  Regions
•  Content
•  Landing pages
© a|muse digital agency, Inc. Proprietary.
80%Don’t leave home
without their device
A CONNECTED WORLD
Source:	
  Google	
  device	
  study	
  2013.	
  	
  © a|muse digital agency, Inc. Proprietary.
SMARTPHONES FOR SEARCH
59%Product
Information
50%
Restaurants
Pubs & Bars
31%
Travel
25%
Job Offers
18%
Apartments,
Housing Info
Source:	
  Google	
  device	
  study	
  2013.	
  	
  © a|muse digital agency, Inc. Proprietary.
Then purchased via computer
Then purchased it offline
CROSS-DEVICE PURCHASE
37%
32%
Research on Smartphone
Source:	
  Google	
  device	
  study	
  2013.	
  	
  © a|muse digital agency, Inc. Proprietary.
© a|muse digital agency, Inc. Proprietary.
IMPACT OF PAID VIDEO
© a|muse digital agency, Inc. Proprietary.
Fffany.miller@kenshoo.com	
  
TRUEVIEW
•  Find and reach your target demographic
•  Gain valuable insights about your video
and audience
•  Spread video messages on a large scale
to 1B + visitors each month
•  Reach new customers wherever they are,
on desktop, tablet and mobile
TrueView will allow your brand to:
In-Stream
Skip Ad
In-Display
© a|muse digital agency, Inc. Proprietary.
TARGETING LAYERS
•  Age & Gender
•  Video Topics: Specific placements on videos that fall within categories of your choosing.
•  Interests: Show your video to people who have previously watched videos on topics of your
choosing. This leverages their search history to show targeted users, regardless of the topic
of the current video.
•  Keywords: Use search and contextual targeting to show your videos to people
searching for a specific term, or contextually across Google Display Networks sites.
•  Placements: Run your video on specific YouTube videos, or on specific sites across
the Google Display Network.
© a|muse digital agency, Inc. Proprietary.
THE NEW PRIMETIME
Engagement is steadily high on smartphone and desktops throughout the day,
whereas engagement on tablets and TVs peaks at primetime hours.
© a|muse digital agency, Inc. Proprietary.
QUESTIONS?
© a|muse digital agency, Inc. Proprietary.
LET’S TAKE A BREAK
© a|muse digital agency, Inc. Proprietary.
WHY OPTIMIZE CONTENT?
Impact the
Research/
Buying Cycle
Build Trust &
Credibility
Increase
Web Traffic
Competition
Help Build
Your Brand
© a|muse digital agency, Inc. Proprietary.
CONTENT TYPES
B
Blog / Articles	
   Website Text	
   Imagery	
  
Video	
   Infographics
Interactive Elements	
  
© a|muse digital agency, Inc. Proprietary.
HOW TO OPTIMIZE
•  Create search themes based on what you know about your audience
•  Perform keyword research
•  Choose your content medium
Optimize
Header
Populate
Page Tags
Embed Link
Back to Site
Google
Authorship
Optimize Teaser
And Body Copy
Descriptions Alt-tags
Social Post
Copy
Category
Tags
© a|muse digital agency, Inc. Proprietary.
QUESTIONS?
© a|muse digital agency, Inc. Proprietary.

Level Up Search Marketing

  • 1.
    SEARCH MARKETING: WHERE INTENTMEETS ACTION #HTXLevelUp © a|muse digital agency, Inc. Proprietary.
  • 2.
    CREATIVE Branding | UX/IA| Interactive | Design Video | 3D/Motion | Copywriting STRATEGY Research | SEO,SEM| Display Social | Mobile| Content | Analytics TECHNOLOGY Web Development | App Development Mobile | CMS| Kiosk | Gaming © a|muse digital agency, Inc. Proprietary.
  • 3.
    DEMO REEL © a|musedigital agency, Inc. Proprietary.
  • 4.
    A thought leadershipseries presented by A Hearst Digital Agency #HTXLevelUp t @amusedigital f fb.com/amusedigital g+ amuse digital in amuse – Hearst Digital Agency © a|muse digital agency, Inc. Proprietary.
  • 5.
    OUR PRESENTATION PARTNER ©a|muse digital agency, Inc. Proprietary.
  • 6.
    TABLE OF CONTENTS Brandingon Search Impact of Paid Advertising Optimizing Content for Search Attributing Search Efforts © a|muse digital agency, Inc. Proprietary.
  • 7.
    FEATURED SPEAKERS Tiffany Miller Directorof Business Developer for Local at Kenshoo linkedin.com/in/tiffrowe © a|muse digital agency, Inc. Proprietary.
  • 8.
    FEATURED SPEAKERS Antonio Mendoza Director- Search Marketing at a|muse linkedin.com/in/mendozaantonio © a|muse digital agency, Inc. Proprietary.
  • 9.
    FEATURED SPEAKERS Ryan Greene SeniorSearch Strategist at a|muse linkedin.com/in/greenerc © a|muse digital agency, Inc. Proprietary.
  • 10.
    FEATURED SPEAKERS Cory Matthews SeniorOrganic Search Strategist at a|muse linkedin.com/in/corybmatthews © a|muse digital agency, Inc. Proprietary.
  • 11.
    FEATURED SPEAKERS Alison Sutton Director-Contentand Social Media Marketing at a|muse linkedin.com/in/alisonsutton © a|muse digital agency, Inc. Proprietary.
  • 12.
    FEATURED SPEAKERS Rajani Sathyamurthy Managerof Analytics and Measurement at a|muse linkedin.com/in/rajanimurthy © a|muse digital agency, Inc. Proprietary.
  • 13.
    WHERE INTENT © a|musedigital agency, Inc. Proprietary.
  • 14.
    WHY SEARCH? •  Searchis part of people’s everyday lives •  It’s the world’s largest focus group •  In what other medium do customers actively tell you what they want? •  Reach a vast, interested audience at every stage of the customer journey •  Influence people during the moments that matter © a|muse digital agency, Inc. Proprietary.
  • 15.
    MORE SCREENS, MOREMOMENTS THAT MATTER Screens Smartphone (soon to be a billion users worldwide), tablets, desktop, and devices blurring the distinction between them. Mobile Study reads 77% of mobile searches are in a location (home or work) where people are likely to have a PC available to them. Focus on People: Need, Behavior, Intent Switch Screens According to research, 90% of multiple device owners switch between screens to complete tasks. Source:  Google/Ipsos  MediaCT,  Search  for  Brands  Industry  Research,  June  2014.    © a|muse digital agency, Inc. Proprietary.
  • 16.
    HOW USERS SEARCH AffinitySearches Users are searching broadly with no product or category in mind. Category Searches Users are interested in a general type of product or service. Branded Searches Users know exactly what they are looking for. What’s the difference? © a|muse digital agency, Inc. Proprietary.
  • 17.
    BUILDING YOUR BRAND It’simportant for brands to appear on the first page of search results. Refining the affinity, category and branded keyword list improves performance. •  Search is not just a product. It’s a behavior. It’s changing the way people buy. •  Zero “moment of truth.” •  Use search to reach them – wherever they are. © a|muse digital agency, Inc. Proprietary.
  • 18.
    CONNECTING WITH ANINTERESTED AUDIENCE Search Interest Over Time (U.S.) AVERAGE 2005 2007 2009 2011 2013 Curly Hair Pantene Google Trends, showing relative volumes of two searches Over 100 Billion searches each month 15% Each day are completely new Studying language and culture of the interested audience Source:  Google  device  study  2013.    © a|muse digital agency, Inc. Proprietary.
  • 19.
    REACHING AN INTERESTED AUDIENCE Whatare the related and interested searches? What impact do those have on the brand? What’s the impact of user search queries? Branded Category Affinity Brand presence Not present © a|muse digital agency, Inc. Proprietary.
  • 20.
    ENGAGING AN INTERESTEDAUDIENCE •  Connecting the search query with a related article (importance of relevance) •  Position (first page; top of mind) •  Ad content © a|muse digital agency, Inc. Proprietary.
  • 21.
    MEASURING THE RESULTS PerformanceMarketing Metrics Clicks, CTR, cost per conversion. Success here means efficiently driving conversions. Search Marketing Impact Monitoring the coverage of the search terms you want your brand to be associated with. Impression share (the search equivalent of share of voice) and engagement actions (average duration on site, pages visited, exit rates). 30 Right now Active visitors on site 23% 37% 23% 17% Direct Organic Referral Campaign © a|muse digital agency, Inc. Proprietary.
  • 22.
    IMPACT OF PAIDADS Results show that search ads have a clear and positive impact on brand awareness. SEARCH ADS LIFT TOP-OF-MIND AWARENESS AN AVERAGE OF 6.6 PERCENTAGE POINTS 14.8% 8.2% NO AD IN GOOGLE SEARCH AD APPEARED IN GOOGLE SEARCH 19%10% AUTOMOTIVE 9pp* Lift 15.2%6.2% B2B 9pp* Lift 19.1%11.1% CPG 8pp* Lift 17.7%11.7% RETAIL 6pp* Lift Vertical Highlights Source:  Google/Ipsos  MediaCT,  Search  for  Brands  Industry  Research,  June  2014.    © a|muse digital agency, Inc. Proprietary.
  • 23.
    MEETS ACTION © a|musedigital agency, Inc. Proprietary.
  • 24.
    LET’S TAKE ABREAK © a|muse digital agency, Inc. Proprietary.
  • 25.
    IMPACT OF PAIDADS © a|muse digital agency, Inc. Proprietary.
  • 26.
    WHAT ARE PAIDADS? Paid search advertising offers the chance to pay (by the click) for visibility on major search engines such as Google, Bing and Yahoo! when people search for terms related to the product or service that the website is talking about. © a|muse digital agency, Inc. Proprietary.
  • 27.
    WHY USE PAIDADS? •  Pay per click •  Higher visibility •  Show up for search queries that you aren’t appearing organically •  Bid flexibility •  Ad Rank •  Ads with higher Quality Scores may show up higher than other ads, even with lower bids © a|muse digital agency, Inc. Proprietary.
  • 28.
    *Enquiro Study PAID &ORGANIC SEARCH Studies show that when both a paid and natural listing existed for a given site, brand recall, brand affinity and purchase intent increased.* Awareness Interest Desire Action Organic is strongest for leading visitors into the conversion funnel Paid is strongest for converting users at the last click © a|muse digital agency, Inc. Proprietary.
  • 29.
    UNDERSTANDING USER BEHAVIOR ©a|muse digital agency, Inc. Proprietary.
  • 30.
    AD RANK Understanding theimportance of position across •  Device •  Keyword categories •  Regions •  Content •  Landing pages © a|muse digital agency, Inc. Proprietary.
  • 31.
    80%Don’t leave home withouttheir device A CONNECTED WORLD Source:  Google  device  study  2013.    © a|muse digital agency, Inc. Proprietary.
  • 32.
    SMARTPHONES FOR SEARCH 59%Product Information 50% Restaurants Pubs& Bars 31% Travel 25% Job Offers 18% Apartments, Housing Info Source:  Google  device  study  2013.    © a|muse digital agency, Inc. Proprietary.
  • 33.
    Then purchased viacomputer Then purchased it offline CROSS-DEVICE PURCHASE 37% 32% Research on Smartphone Source:  Google  device  study  2013.    © a|muse digital agency, Inc. Proprietary.
  • 34.
    © a|muse digitalagency, Inc. Proprietary.
  • 35.
    IMPACT OF PAIDVIDEO © a|muse digital agency, Inc. Proprietary.
  • 36.
    Fffany.miller@kenshoo.com   TRUEVIEW •  Findand reach your target demographic •  Gain valuable insights about your video and audience •  Spread video messages on a large scale to 1B + visitors each month •  Reach new customers wherever they are, on desktop, tablet and mobile TrueView will allow your brand to: In-Stream Skip Ad In-Display © a|muse digital agency, Inc. Proprietary.
  • 37.
    TARGETING LAYERS •  Age& Gender •  Video Topics: Specific placements on videos that fall within categories of your choosing. •  Interests: Show your video to people who have previously watched videos on topics of your choosing. This leverages their search history to show targeted users, regardless of the topic of the current video. •  Keywords: Use search and contextual targeting to show your videos to people searching for a specific term, or contextually across Google Display Networks sites. •  Placements: Run your video on specific YouTube videos, or on specific sites across the Google Display Network. © a|muse digital agency, Inc. Proprietary.
  • 38.
    THE NEW PRIMETIME Engagementis steadily high on smartphone and desktops throughout the day, whereas engagement on tablets and TVs peaks at primetime hours. © a|muse digital agency, Inc. Proprietary.
  • 39.
    QUESTIONS? © a|muse digitalagency, Inc. Proprietary.
  • 40.
    LET’S TAKE ABREAK © a|muse digital agency, Inc. Proprietary.
  • 41.
    WHY OPTIMIZE CONTENT? Impactthe Research/ Buying Cycle Build Trust & Credibility Increase Web Traffic Competition Help Build Your Brand © a|muse digital agency, Inc. Proprietary.
  • 42.
    CONTENT TYPES B Blog /Articles   Website Text   Imagery   Video   Infographics Interactive Elements   © a|muse digital agency, Inc. Proprietary.
  • 43.
    HOW TO OPTIMIZE • Create search themes based on what you know about your audience •  Perform keyword research •  Choose your content medium Optimize Header Populate Page Tags Embed Link Back to Site Google Authorship Optimize Teaser And Body Copy Descriptions Alt-tags Social Post Copy Category Tags © a|muse digital agency, Inc. Proprietary.
  • 44.
    QUESTIONS? © a|muse digitalagency, Inc. Proprietary.