The document discusses the American Society for Quality (ASQ). It summarizes that ASQ promotes quality and continual improvement across different industries. It does this through informing members with publications and websites, advocating for quality standards, providing training programs and events, and rewarding quality practices with certifications and awards. While ASQ provides useful resources, companies must actively apply this information to see benefits like higher productivity and customer satisfaction. An example is given of a school district that improved using ASQ approaches.

1. American Society for Quality Tom Clark