This resume summarizes an administrative professional with over 10 years of experience in corporate environments supporting legal teams. She possesses skills in calendar management, spreadsheet creation, travel arranging, and managing special projects. She is a dedicated self-starter known for being detail-oriented, friendly, trustworthy, and maintaining a positive attitude.

1. Amber D. Rivers
Chicago, IL. 60637
Cell: (773) 317-0237
Amberd04@yahoo.com
SUMMARY
Detail oriented, friendly and eager administrative professional who is seeking to utilize and expand skills set within a fast paced
environment. Possess several years of experience within corporate environments. Responsibilities included supporting legal
teams by arranging travel, calendar management, creating Excel spreadsheets and managing special projects. Dedicated self-
starter who is trustworthy, creative, people oriented and maintains a positive attitude.
PROFESSIONAL EXPERIENCE
CNA, Chicago, IL June 2013 – Jan 2015
Administrative Assistant / Claims Technician
Responsible for accounts payable, administrative responsibilities and handling sensitive information in a confidential manner.
• Handled expense reports using Oracle, processed 50 invoices / settlements on a daily basis. Administered wire and
foreign payments
• Maintained calendars, schedules and appointments utilizing Microsoft Outlook for Legal Department
• Analyzed and responded to special projects and ad hoc reporting requests
• Organized materials for meetings and performed administrative duties such as filing, typing, copying, binding and
scanning
• Developed customer relations by responding to customer inquiries
• Searched policy inquires for Legal Department, processed incoming claims and managed claim transactions
• Handled new claim complaints for Environmental, Mass Tort and Asbestos Property Casualty departments
• Trained colleagues in accounts payable and Excel.
Resolute Management Inc., Chicago, IL Sept 2010 - June 2013
Administrative Assistant / Claims Technician
Responsible for filing correspondence, invoices and settlement documents. Also, began training in accounts payables.
• Processed claim transactions in support of all direct claims staff
• Handled 20 invoices and settlements for payment on a daily basis
• Coordinated the incoming and outgoing mail
• Pulled claim files as needed for direct production and reinsurance audits
• Organized and maintained direct claim file rooms and maintained computer and manual filing systems
• Responded to customer service inquiries and handled sensitive information in a confidential manner
CNA Chicago, IL Feb 2007 – Sept 2010
Claims Technician
• Processed claim transactions in support of all direct Claims staff
• Handled 20 invoices and settlements for payment per week
• Coordinated the incoming and outgoing mail and maintained computer and manual filing systems
• Pulled claim files as needed for direct production and reinsurance audits
• Organized and maintained direct claim file room
• Responded to customer service inquiries and handled sensitive information in a confidential manner
EDUCATION
Robert Morris University; Chicago, IL
Masters in Business Administration - Concentration in Management and Finance G.P.A: 4.0 May 2017
Bachelor of Business Administration - Concentration in Business Management G.P.A: 3.5 May 2004
SKILLS
Microsoft Word, Excel, PowerPoint, Access, Microsoft Outlook Express, CRM System, 60 WPM, 10 Key