The document describes 9 dashboards that the author developed using various technologies like Tableau, Xcelsius, Oracle PL/SQL, and MS SQL. The dashboards included statistical forecasting, outage communication, customer call analysis, meter-to-cash, metering, domain overview, family financial planning, utilities scorecard, and technology capability dashboards. Key activities involved requirements gathering, data analysis, dashboard design, development, testing and implementation. The author achieved improvements in efficiencies of 300-700% and customer base growth of 200% through these dashboards.