Alexandra Martinez is seeking a professional position that utilizes her skills and offers opportunities for advancement. She has a BA in Sociology and Early Childhood Education from Herbert Lehman College and an AS in Applied Science and Community Health from Hostos Community College. Her experience includes working as a Supportive Case Manager assisting children with mental health needs, working in human resources, and conducting outreach to educate communities about health issues. She is bilingual in Spanish and English and has additional training in areas such as child abuse prevention and social work safety.
A customer service focused professional who possesses a strong sense of urgency with regard to client satisfaction. Superb interpersonal and communication skills, coupled with excellent relationship building capabilities and excellent negotiating abilities. A track record of creating a work culture that rewards teamwork and cooperation. As an experienced manager I fully understands the importance of appearance and behavior in creating a positive impression in any face to face role, this is why I work hard at appearing professional, well dressed and well spoken. My areas of expertise are precisely those that your company is looking for in an applicant, namely; customer service, identifying customer requirements and providing knowledgeable advice to fellow staff members. I want to join an ambitious company that is looking to recruit talented people who get results
1. Alexandra Martinez
1343 Washing Avenue Apt 18A, Bronx , NY 10456
(718)288-7476 alexandra.martinez716@gmail.com
OBJECTIVE
To obtain a professional position that best utilizes my skills, in an organization that offers
challenging assignments and opportunities for advancement.
PROFILE
ā¢ Strength-based approach family worker, who explores the needs of families in crisis and
helps them find their value in society.
ā¢ Works with families and for the families, in order to find and reach their own unique and
specific goals.
ā¢ Ability to work independently and/or with a team, in a fast-paced or crisis situation/
environment.
ā¢ Bilingual in Spanish and English .
EDUCATION
Herbert Lehman College New York, NY
BA (Sociology / EarlyChildhood EDU minor) 2015
Hosts Community College Long Island City, NY
AS (Applied Science and Community Health) 2012
EXPERIENCE
The Puerto Rican Family Institute
Children Intensive Case Management Program Brooklyn, NY
Supportive Case Manager 07/2015-present
ā¢ Assist children and adolescents with emotional disturbance whom have an Axis I diagnosis
obtain entitle benefits.
ā¢ Support the youth and families in obtaining appropriate mental health services required to
enhance the clients quality of life in the community.
ā¢ Work with a case load of 18-25 and conduct outreach face to face visits a minimum of twice a
month.
Grace and Mercy Home Care Services LLC. Bronx,NY
Human Resources Coordinator 03/2015- 6/2015
ā¢ Prepare applications for potential Home Health Aids.
ā¢ Interview and hire applicants for various shifts.
ā¢ Review Criminal Back Ground and Job references as well as conducted orientations and
explained company policies and procedures.
2. Teachers of Tomorrow Tutors Summer Program Yonkers, NY
Tutor co-Teacher (Seasonal Postion) 07/2014-08/2014
ā¢ Help first graders with Math , Writing and Science lessons.
ā¢ Was able to design my own lesson plan, present it and teach it to the students.
ā¢ Used my language skills to translate to the faculty and parents.
Planned Parent Hood Bronx,NY
Promotora de Salud/Community Heath Worker 05/2012-01/2013
ā¢ Conducted street outreach , advised clients and community groups on issues related to
diagnostic screening, such as pap smears, pregnancy tests and birth control.
ā¢ Advocated for individual or community health needs with government agencies and health
services providers.
ā¢ Bored at the Mexican Conciliate, educating individuals about reproductive health.
ADDITIONAL TRAININGS
ā¢ School Violence/Child Abuse Certificate.
ā¢ Teacher Assistant Certificate
ā¢ DOE and DOI Finger Printed Approval.
ā¢ Mandated Reporter (OMH). 2016
ā¢ Safety in the social work Field Training (OMH)
ā¢ Knowledge of CAIRS and AWARDS systems
ā¢ Knowledge of Microsoft Office (Word, Excel, Power Point)