1. Alexandré K. Worthington
2079 San IgnacioColonia SanMarcos, Guadalajara, Jalisco44330 +52 (33) 1401 5445 alexandrekworthington@gmail.com
HR/CLERICALSKILLS:
HR Department Startup
Employment Law Mediation
&Advocacy Training&
Development Typing
skills of 63 WPM Staff
Recruitment & Retention
Employee Relations Alternative
Dispute Resolution (ADR)
Benefits Administration HR
Program/ProjectManagement
Orientation &On-Boarding
Performance Management
Organizational Development HR
Policies &Procedures Superior
knowledge of MicrosoftOffice
TEOFL Certification
PROFESSIONALEXPERIENCE:
TOKYO SUSHI
3500 James Sanders Blvd Paducah,KY 42001 - 270.442.6115
An innovativeand enthusiastic traditional JapaneseCuisineand Sushi Bar.
Server/ Manager , March 2012 to April2014
As a Head Server, I provide exceptional serviceand maintain a professional domineer in representation on behalf
of the restaurant. Whether it's a customer at the table, or a customer on the phone for carry out, I ensure they
always feel welcomed and a part of the Tokyo Family.Itis also my job to ensure all employees are trained to the
highest stature and most up-to-date laws and regulations, as well as city/statemandated training.As a Manager, I
am responsibleto make surethat guest exit our establishment100% satisfied with the food and servicethey
received. It is also my placeto ensure that we provide an appropriateatmosphere for our target consumers and
initiateany changes or techniques to maintain a high level of quality and satisfaction in representingnot only the
brand name, but also theowners.
KeyResults:
Play a key rolein maintaining customer satisfaction. Ensurethe most up-to-date training and innovation is instilled
in all servers and staff.Demonstrate a professional mannerismwhen communicatingwith customers, vendors,
CPA's, and investors,entertainingtheir needs and wants in a satisfactory manor aboveexpectations. Control the
environment and satisfaction guestreceive from the moment of entry to the time they leave.
COURTYARDMARRIOTT, INTERSTATE HOTEL MANAGEMENT COMPANY
3835 Technology Drive Paducah,KY42001 - 270.442.3600
The industry's leadingbranded hotel company aside,the world's largesthotel management company, creating a
complete satisfaction of relaxation and professional standards for businesstravelers, or leisurewonderers.
Guest Services,Front Desk Attendant, Barista, January 2013 to August 2013
Receive in-bound calls to schedulereservations, process arrivals and departures, perform guest request, and
delivering quality serviceas expected by the branding.Serve guest, and create entrées per order, whilecreating
Starbucks branded coffees. Key Results:Play a key rolein directing guest to desired amenities and local attractions.
2. Organized data, and hard copy paper work to minimizethe loss of data and to maintain currentguest data,and
providedirect liaison duties between guest and property. Process and mail incoming and outgoing messages and
packages for guest and property. Perform conciseand routine clerical duties required of the department. Re-
enforce policies and procedures to ensure adequate and positiveguest relations.
VANCOUVER LANGUAGE CENTRE – BI-LINGUAL EDUCATION CENTRE
BERNARDO DE BALBUENA NO. 60, JALISCO MEXICO 44100 - +52 (1) 33 3615 7074
One of the most preferred languagecenters in Guadalajara Mexico,Vancouver Language Center is known for its
excellent teachingprograms for English and Spanish learners.Offering18 levels of English and Spanish language
classesincludingbusinessand languageexampreparation courses ithas grown to be recognized country wide.
Maestro Ingles (English Teacher),October 1 2015- Present
As an English Language teacher, I am responsiblefor teachinglevels 1-18 as well as the TEOFL and IELTS
examination preparation courses for students age 14 and up. With this responsibility comes the necessity to write
lesson plans and to create interactivewhole brain learningexercisesto incorporateinto the classroom.These
attributes allowall students from all learningtypes to be engaged and participatein the classroomthus learning
their desired goals.
Education:
American Career TrainingReal Estate School- Franklin,KY
Certification in Real Estate in KY, May 2011
OFNOTE:
Volunteer Experiences: S t. Nicholas Family Clinic;Developed a volunteer trainingprogramfor new and incoming
volunteers, screen new patients to see if they areapplicableto be seen by the clinic;& assisttheexecutive director
with daily functions.
Chrześcijańska Fundacja Radość(Christian Joy Foundation);Solicitfunds throughout the year to supportcamps for
orphans and poor children in Poland,every other year go overseas and volunteer onsite, attend informational
meetings to gather newcomers to volunteer onsitein Poland,translatedocuments to English,and tour with the
President of Christian Joy Foundation to assistingtranslatingand guidingwhen he visits thestates once a year.
New Age School of English- Thailand;teachingEnglish in Thailand to povershed children and communities for one
year.
Bi-Lingual:English-NativeLanguage, Spanish-Conversational Language
ProfessionalDevelopment:
Completed ongoingtrainingin the areas of compensation and benefits, employee and labor relations,leaves of
absence, workers' compensation and workplacesafety/security. Certified in S.T.A.R. servingthrough A.B.C.
(Alcohol Beverage Control) Agency. Attend customer serviceseminars,and team buildingconferences throughout
the year. Was an activemember of DECA (A division of marketingstudents), as well as FBLA (Future Business
Leaders of America) in which I held various officer leadership positions.