Informacioin extensa sobre la presentacion del Producto OmniVista 8770 de Alcatel-Lucent.

1. April 2013
The Next generation Network Management solution

2. 1. The Problem: IT is struggling to cope
2. The Solution: Automating Unified Management
3. OmniVista 8770 Application Suite Overview
4. Cloud enablement
5. Ordering and migration
AGENDA

3. Two thirds of time is spent on
tactical, non strategic tasks
Almost 100% growth per year in
devices to manage
THE PROBLEM: IT IS STRUGGLING TO COPE
Complexity is multiplying
the risk of human error
Time allocation in IT departments
Maintenance
40%
Other activities
3%
Developing
new services
22%
Educating business
about technology
14%
Upgrades
& tuning
21%
Source: Yankee Group Anywhere Enterprise--Large: 2008 IT and Managed Services survey
Over 60% of time is spent
on Maintenance and Tuning

4. 1. The Problem: IT is struggling to cope
2. The Solution: Automating Unified Management
3. OmniVista 8770 Application Suite Overview
4. Cloud enablement
5. Ordering and migration
AGENDA

5. THE SOLUTION: AUTOMATING UNIFIED
MANAGEMENT

6. OMNIVISTA 8770 AUTOMATES USER PROVISIONING
Local administrator
Network
Operation Center
OXE +ICS network OpenTouch Business Edition
OpenTouch
Multimedia Services
Administrators
OXE
OXE
OXE
Simplified maintenance

7. Proactive performance monitoring
• VitalSuite® R12
• VoIP quality (MOS, R-factor)
• System resource monitoring (CPU, Disk, Messaging… )
Key Performance Indicators (KPIs)
Threshold settings provide advance warning
OMNIVISTA 8770 CONTINUOUSLY MEASURES
PERFORMANCE

8. OMNIVISTA 8770 PROVIDES A SINGLE
MANAGEMENT INTERFACE ACROSS
SYSTEMS & DEVICES
Unifying
OXE from 8.0
to 10.1.1
OpenTouch up to 1.3 OXO from 5.0 to 9.1
USERS DEVICES APPLICATIONS INFRASTRUCTURE

9. OMNIVISTA 8770 PROVIDES A UNIFIED USER
MANAGEMENT
• Double administration on
OXE and UC
• Example: to remove a UC user,
administrator has to perform a
delete on UC then on OXE
sequentially.
• Business Partners feedback:
Costs of training for various
management platforms
Unified User management
 Create Voice and Application users on
one single screen with few parameters
 Unified interface whatever user’s
location: OXE / OT
Save operation time

10. UNIFIED INTERFACE
VitalSuite
Performance
WBM
ICS
OmniVista 4760
Voice Management

11. OPENTOUCH SUPPORT
DEVICES APPLICATIONS INFRASTRUCTUREUSERS
PROVISIONING SLA PERMISSIONS

12. 1. The Problem: IT is struggling to cope
2. The Solution: Automating Unified Management
3. OmniVista 8770 Application Suite Overview
4. Cloud enablement
5. Ordering and migration

13. OMNIVISTA 8770
Integrated Application Suite
Network Reporting Directory Setup
Unified User Mngt Accounting Directory Administration
Device Mngt Performance Security
Configuration Reports Maintenance
Alarms Scheduler
Topology Public Key Infra.
Audit
Maintenance

14. Unified User Management
Create a user in few clicks
APPLICATION GROUP: NETWORK
Maintenance
OXE/OT back-up,
OXE software update
Audit
Audit of the
OXE/8770 operations
Unified Device Management
Deploy configuration and binaries files
for all SIP Devices
Unified configuration
OXE and OpenTouch graphical
configuration
Fault and Performance monitoring
Real time Alarms and Topology

15. Create users on all systems from a single screen
UNIFIED USER MANAGEMENT
Directory Entry
Voice User
MyIC User
Save operation time
Increase visibility and control
Voice Mail Box

16. User creation with 3 attributes minimum for OXE:
• User Type (OXE),
• Last name
• OXE Meta-profile
5 attributes for OT:
• User Type,
• First/last name, salutation, email
• OT Meta-profile
UNIFIED USER MANAGEMENT

17. ICS USERS MANAGEMENT
Unified management for OmniTouch ICS and Messaging users
No more double management for ICS and OXE users
Avoid inconsistencies and save administration time
OmniTouch ICS
Users Login,
mailbox
Unified User
Management
OXE
Creation, modification, deletion
OXE users

18. ICS USERS MANAGEMENT
• Unified management for OmniTouch ICS and Messaging users
• For OmniTouch 8400 Instant Communication Server
• For OmniTouch 8440 Messaging users from 6.2 version (TBC)
• CRUD (Create, Read, Update, Delete) users from OmniVista 8770 from 1.3 Unified
User Management module
• Use of meta-profiles to gain time and ease management

19. ICS USERS MANAGEMENT
Unified management for OmniTouch ICS and Messaging users
Restrictions:
• OmniTouch ICS and Messaging Configuration still made from ICS WBM
• No mass-provisioning
• No management of the mobile phones associated to the ICS

20. ICS USERS MANAGEMENT
Unified management for OmniTouch ICS and Messaging users
• Same ergonomics as an OXE user with OpenTouch applications (standard user)

21. ACTIVE DIRECTORY® INTEGRATION
For OXE ≥ 8.0 up to 10.1.1 and OpenTouch up to 1.3 users provisioning
Automatic update with Active Directory users
Minimize operational costs and avoid inconsistencies
John
email
…
John
Phone#
…
creation
Name
Tel. profile
John
Employee site 1
John is hired1
The IT Manager creates John in AD and fills-in
his Tel. profile
2
John is
operational
3

22. Automated synchronization for Company Directory
Creation from AD through a plug-in
ACTIVE DIRECTORY® INTEGRATION
John
email
…
Company Directory DB
John
John
# 65547
…
Synchronization
LDAPs
IP
Plug-in Tel attributes Configuration
Users DB
OpenTouch™

23. OXE, OXO and OpenTouch users automatic deletion from AD Plug-in
John
email
…
John
Phone#
…
deletion
User deleted in AD plug-in2
John deleted in OT3
Flag : automatic deletion : Y1
Name
Tel. profile
John
Employee site 1
ACTIVE DIRECTORY® INTEGRATION

24. Scheduled synchronization
• Attributes mapping:
• User name, ID, email@ are managed by MSAD
• Phone number is managed by OmniVista 8770
• Other attributes can be managed any way
ACTIVE DIRECTORY® INTEGRATION

25. Limited footprint in AD, only a button to open a 8770 web page
Very simple configuration for the AD user
• Minimum one attribute to set-up, Meta-profile, Device type (optional),
Cost Center (optional)
For Sip devices, association to be completed in OmniVista 8770 user management
ACTIVE DIRECTORY® INTEGRATION

26. 1.3 New possibility to add Active Directory extended attributes for
automatic synchronization
Active Directory
extended attribute
manually entered
Active Directory
attributes
Automatically discovered
by get schema
ACTIVE DIRECTORY® INTEGRATION

27. Simplified deployment process without MAC address
• For OpenTouch 1.1 (not OXE in first step), OmniVista 8770 1.1, and My
IC Phone from R250
• Same process as for IP Phones on OXE, enter tel. # and password
• Comes in addition to previous process with MAC Address
Enter your login
*****
ACTIVE DIRECTORY® INTEGRATION

28. OMNIVISTA 8770 DEVICE MANAGEMENT
List of supported devices:
OmniPCX Enterprise OpenTouch
• MyIC Phone 8082 (hospitality)
• IP Touch 4008/4018 SIP
• MyIC Desktop
• Thomson 2022/2030
• MyIC Phone 8082 R260 Video Peer to peer
• IP Touch 4008/4018 SIP
• MyIC Desktop
• MyIC Phone 8002/8012
• MyIC Mobile for:
OXE users: Blackberry 3.5,
OT users: Blackberry 4.1, Android 4.1
• OTC Tablet for iPAD
• AnyMobile
• Video Third party

29. DEVICE MANAGEMENT IN OPENTOUCH
1
Desk
Phone
• 8082
• 4008/18
• 8002/8012
1
PC
• PC Windows
1
Tablet
• iPad
1
Mobile
• Blackberry
• Android
• Any Mobile
1
Video
• LifeSize™
OpenTouch
USER
Up to 5
different types
of business
devices per user
UP TO 1500 USERS
3000 DEVICES

30. Simplified device creation
• Possibility to associate a new SIP device to a user
• Association + creation at the same time
Up to 5 devices for one user up to OT 1.3
OMNIVISTA 8770 DEVICE MANAGEMENT

31. Today’s process in OmniVista 8770
1. In the Device Management, the
administrator creates unallocated MyIC
Phone with their MAC Addresses
3. On the Field, the technician connects
the phone
2. In OmniVista 8770 UUM or DM, the
administrator associates this phone to this user
4. MyIC Phone 8082 R200 is configured
OMNIVISTA 8770 DEVICE MANAGEMENT

32. New deployment process without MAC address
New process in OpenTouch/OmniVista 8770 1.3, 8082 R250, in addition to
previous process
3. MyIC Phone 8082 R250 is configured
1. In the User Management, the administrator
creates the user and his MyIC Phone at the
same time with a phone #
2. On the Field, the technician connects the
phone and enters the user ID/password
Enter your login
*****
OMNIVISTA 8770 DEVICE MANAGEMENT

33. For MyIC Phone 8082 in OXE Hotels
• Additional info : IP-address
• Files (binary, configuration, applications) deployment per groups
Device and UUM mass-provisioning from a local file
• On the administrator PC
• In addition to mass-provisioning from server
OMNIVISTA 8770 DEVICE MANAGEMENT

34. CONFIGURATION
OXE from 8.0
to 10.1.1
OpenTouch up to 1.3 OXO from 5.0 to 9.1
Configuration to manage all systems from a central point

35. SERVICEABILITY
• OmniVista 8770 silent installation
• OpenTouch and OXE Back-up(s) on a different default directory
• OpenTouch and OXE configuration simplified GUI
Additional shortkeys, less clicks
Easier navigation
• Accessibility of the web directory client for sight disabled people
Tests with Zoom text application and Jaws

36. In OT Configuration and Device management, enhancement of the tooltip and
additional information regarding the attributes values
Example
Maximum 20 characters
SERVICEABILITY

37. Unified Accounting and Traffic analysis
Telecommunications costs for OXE, OXO and OpenTouch users
Past Time Performance
Proactive Performance Monitoring
VitalSuite® R12
APPLICATION GROUP: REPORTING

38. Performance to check system health and VoIP
quality from a central point
VoIP Messaging
PERFORMANCE
OXE from 8.0
to 10.1.1
OpenTouch up to 1.3 OXO from 5.0 to 9.1
LANCPU Memory Disk

39. • Summary (Resource View)
• Operation (Resource discovered) Reporting
Period selection
PERFORMANCE: SERVICES

40. PERFORMANCE: VITALSUITE R12 INTEGRATION
GUI Modernization (Web 2.0 GUI)
• Dynamic MyVital Portlet
• Improved tables
• Interactive Dynamic charts
• Enhanced search

41. Unified web directory
Search and Click to call
APPLICATION GROUP: DIRECTORY

42. OMNIVISTA 8770 POSITIONING
ICS MyTeamWork
Outside OmniVista 8770 scope
PKI
Unified User
Management
OpenTouch
OpenTouch
Multimedia Services
OpenTouch
Business Edition
MyIC Phone
Real Time
PerformanceOmniVista 4760
OXE < R8.0
4400
PPP
connectivity IP connectivity
OXE ≥ R8.0
30 admin clients OXO

43. Supported OXE, OXO and OpenTouch versions
OMNIVISTA 8770 1.3 COMPATIBILITY
OmniVista 4760 5.2
4760
5.2.x 8770 1.0 8770 1.1 8770 1.2 8770 1.3
OXE < 8.0 x x
OXE 8.0 x x x x x x
OXE 9.x x x x x x x
OXE 10.0 x x x x x x
OXE 10.1 x x x x
OXE 10.1.1 x x x
OpenTouch 1.0 x x x x
OpenTouch 1.0.1 x x x x
OpenTouch 1.1 x x x
OpenTouch 1.2 x x
OpenTouch 1.3 x
OXO 5.0 to 9.1 x x

44. Supported server OS
• server: Win 2008 R2 64 bits SP1 Standard Edition or Win 7 64 bits
SP1
• client: Win 7 32/64 bits, XP SP3
Browsers IE 9, Firefox 12
Hardware prerequisites
• Dedicated Server small capacity (<5,000 users)
2GHz Dual-core, 4 GB RAM, 80GB HD
• Dedicated server large capacity (≥5,000 users)
2,4 GHz Quad-Core, 4 GB RAM, 120 GB HD, RAID 5
OMNIVISTA 8770 1.3 HW REQUIREMENTS
IBM or HP blade

45. 1. The Problem: IT is struggling to cope
2. The Solution: Automating Unified Management
3. 8770 Application Suite Overview
5. Ordering and migration
AGENDA
4. Cloud enablement

46. MANAGEMENT APIS
REAL TIME OPENTOUCH MONITORING
VOICE QUALITY MONITORING
BILLING
MULTI-CLIENT MANAGEMENT PLATFORM
INTEGRATION IN SERVICE
PROVIDERS NOC
VIRTUALIZATION
MS ACTIVE DIRECTORY
INTEGRATION
OMNIVISTA 8770 MCS EDITION
CENTRALIZED MANAGEMENT OF:
• OXO
• ICS users
• OXE
• OPENTOUCH
CLOUD ENABLEMENT

47. Alarm proxyUser
provisioning
Ticket collector
Accounting
Ticket coll.
VoIP
Billing Active Directory Hypervisors
OmniVista 8770 unifies and consolidates
OpenTouch Suite information for the Service
Providers
Private APIs
OTMS
OTBE
OXE
MANAGEMENT APIS

48. • Integrated in OmniVista 8770 up to 1.3
• OmniVista 8770 up to 1.3, OpenTouch up to 1.3, OXE from 8.0 to 10.1.1
• Subject to license, commercial option of the Alarms
IP
SNMP trap
CMISE
SNMP Proxy
OXE ≥ 8.0
Hypervisor
SNMP
OpenTouch
HYPERVISORS INTEGRATION WITH SNMP
PROXY FOR WIN 2008 R2

49. VIRTUALIZATION
Integration in data center for Hosted and Large market, Cloud computing
Technology tested : VMware ESXi
Installation of OmniVista 8770 1.x server application on a Virtual Machine
•Hardware prerequisites for the VM: same as for a server
•No specific licensing (OXE CPU ID)
Hardware
Virtualization Server
Virtual machine
Appliance Server
Hardware
Virtualization Server
Virtual
machine
Virtual
machine
Virtual
machine
Blade Server

50. VIRTUALIZATION
• Compatible with Storage Area Network (SAN)
• WMware services with ESXi from 4.1:
1. VMotion : move VMs between ESXi servers
• Both ESXi hosts need to access the same data store (SAN)
2. Online Storage VMotion
• VMotion involving also a change of data store (SAN)
3. Distributed Resource Scheduler (DRS)
• Automatic VMotion based on criteria (load adaptation)
 The ESXi servers must be in the same VLAN
ESXiESXi
Network
2

51. NAT SUPPORT
In Managed Services / Hosted configurations, NAT may be required between the
NOC (OmniVista 8770 server) and the data center (OT/OXE servers)
• No license required for supporting NAT in 8770
Data center zone
OTBE
OXE OTMS
NOC zone (*)
OmniVista
8770 MCS
WAN
Customer
Premises Zone
Customer 1
Customer 2
NAT NAT
Service Provider
premises
Service Provider
premises
NAT not supported
NAT supported
(*) Network Operating Center

52. OXO FLEET MANAGEMENT
Advanced remote services :
• Remote configuration
• Users Moves Adds and Changes
• Proactive alarms monitoring
• Central Back up
• Reporting
• SW download, …
OmniVista 8770 MCS Edition
NOC
Network Operation
Center
OmniVista 8770 MCS Edition for OXO fleet management
Heterogeneous fleet management: OXO/OXE/OpenTouch
Up to 300 OmniPCX Office from 5.0 to 9.1, IP connectivity

53. OXO FLEET MANAGEMENT
Mixed Topology

54. 1. The Problem: IT is struggling to cope
2. The Solution: Automating Unified Management
3. 8770 Application Suite Overview
AGENDA
4. Cloud enablement
5. Ordering and migration

55. • OmniVista 8770 scalability enhancements : From 30 to 50 K users full pack*
• VoIP Ticket Collector (Accounting ticket collector already available)
• Integrated SNMP proxy
• Recovery of customized report definitions
Limited to 30K users in Actis, beyond 30 K users, quotation and ordering thru Central
Solution Design
SMOOTH REPLACEMENT OF OMNIVISTA 4770
BY OMNIVISTA 8770

56. Smooth replacement of OmniVista 4760 by OmniVista 8770
 Data migration from OmniVista 4760 5.2 to OmniVista 8770 1.3
• Recovery of configuration, accounting tickets & directory data
• Recovery of customized report definitions
TECHNICAL MIGRATION
OmniVista 4760
OXE
OXO
OXE,
OpenTouch
OXO

57. OMNIVISTA 8770 PACKAGES
OmniVista 8770 1.3 for OXE R10.1.1
OmniVista 8770 1.3 is part of OXE 10.1.1 Global Offer
OmniVista 8770 1.3 manages OXE from R8.0 to R10.1.1
Full OXE management, including My IC Phone 8082 for Hotels
Dedicated server
OXE R9.x
OXE R8.0
OXE R10.1
IP
ICM
ICS
Dedicated server
OXE R9.x
OXE R8.0
OXE R10.1
I
OTMS
OXE R10.1.1
OXE R10.1.1
OXE R10.1.1
OXER10
OTBE
8770
Embedded in OTBE
In a blade center
ICM
ICS
ICM
ICS
ICM
ICS
OXER10.1.1
8770
8770
MCS
 OmniVista 8770 for OpenTouch
• OmniVista 8770 1.3 is part of OpenTouch Global Offer
• OmniVista 8770 1.3 manages OTMS and is embedded in OTBE
OXE R10.1.1
OXE R10.1.1
OXE R10.1.1
8770
8770
OXER10.1.1
OXER10.1.1

58. Server and OS provided or not by
Alcatel-Lucent
OMNIVISTA 8770 1.3 COLLOCATION WITH
THE IP-DECT DAP MANAGER
Windows 2008 R2
Standard Edition
OmniVista
8770 1.3
DAP Manager
(optionnal)
OmniVista 8770 installation and run tested on Windows 2008 server with DAP
Manager 50-20-095
DAP Manager
OXE R8.0
OXE R10.1.1
OXE R10
OTMS

59. www.itpros.mx
facebook.com/Global.itpros