SlideShare a Scribd company logo
Alan Klement BoS 2022
Making Growth Predictable
w/ Jobs theory
More
>
?
Theories
predict
What will cause
consumers to hire
a product from us?
(If they won’t, why?)
Which products should we bring to market? how should they
be designed? What should be our go-to-market strategy?
Which products should we bring to market? how should they
be designed? What should be our go-to-market strategy?
Should we change our positioning and messaging?
Which products should we bring to market? how should they
be designed? What should be our go-to-market strategy?
Should we change our positioning and messaging?
Will a change in price, packaging, or features attract more
customers, or not?
Which products should we bring to market? how should they
be designed? What should be our go-to-market strategy?
Should we change our positioning and messaging?
Will a change in price, packaging, or features attract more
customers, or not?
When should outbound sales contact leads? What pitch
should they use?
JTBD
Theory
predicts
hiring
What will cause
consumers to hire
a product from us?
(If they won’t, why?)
How do we
construct these
predictions?
How can do lots of
predictions?
JTBD theory
Simulated Selection
+
Willingness to Hire
Hiring Process
Just enough theory
(JET)
The
Hiring
Process
The hiring process is the application of
various heuristics and decision making
processes, so the shopper can determine
their Willingness to Hire a product
Hiring
Heuristcs
Relevance-Recognition
Hiring
Heuristcs
Job to be Done
Relevance-Recognition
Hiring
Heuristcs
Job to be Done
Trust
Relevance-Recognition
Hiring
Heuristcs
Job to be Done
Trust
Use
Relevance-Recognition
Hiring
Heuristcs
Job to be Done
Trust
Use
Value for Money
Relevance-Recognition
WTH = f(rr, JTBD, u, t, vfm)
Relevance -
Recognition
How the shopper determines if the
product is relevant to them, and if
it’s new
Useable The belief the shopper has, that they
(and others if applicable) will consume it
Trust How con
fi
dent is the shopper, that the
product will do the Job it is hired to do
“Imitate the best”
Value for
Money
How shoppers determine if the cost of
adoption"worth" the time, money, effort, and
switching costs, in comparison to other
solutions
Dreem Essential
Lifetime access to personal insights
and recommendations.
✅ Own the band
✅ Unlimited access to your data
✅ Unlimited personal recommendations
Dreem Pro
Insights, recommendations and access
to a private coach to support you.
✅ Everything from Dreem Essential
✅ Chat with your private coach
✅ Exclusive access to partner resources
(like Headspace, 23andMe, etc.)
✅ Access to the Sleep Club
+
$299 $299 + $29 per month
Job
to be
Done
A Job to be Done is the work a shopper
anticipates a product will do, to create a
new state for themselves
The Job to be Done
The Job to be Done
1. A JTBD is a relationship between a consumer and a product
The Job to be Done
1. A JTBD is a relationship between a consumer and a product
2. The product executes the affordance (does the job), not the consumer
The Job to be Done
1. A JTBD is a relationship between a consumer and a product
2. The product executes the affordance (does the job), not the consumer
3. Affordances can be observable or unobservable
The Job to be Done
1. A JTBD is a relationship between a consumer and a product
2. The product executes the affordance (does the job), not the consumer
3. Affordances can be observable or unobservable
4. The affordance must be executed in a way, which resolves the need
The Job to be Done
1. A JTBD is a relationship between a consumer and a product
2. The product executes the affordance (does the job), not the consumer
3. Affordances can be observable or unobservable
4. The affordance must be executed in a way, which resolves the need
5. Jobs to be Done are for good and ill
The most successful
product of all time…?
The Job to be Done
Understanding the di
ff
erent Jobs to be Done consumers attach to a product, enables you to predict who will / won’t hire it.
3 Different
Jobs to be
Done!
High
Med
0
Simulated
Selection
A method to forecast how target
shoppers will react to variations of a
product offering
Factoral
Experiment
A full factorial experiment is an
experiment whose design consists of two
or more factors, each with discrete
possible values or "levels", and whose
experimental units take on all possible
combinations of these levels across all
such factors.
Such an experiment allows the
investigator to study the effect of each
factor on the response variable, as well
as the effects of interactions between
factors on the response variable.
Factor Level(s) Response Variable
Headline Var 1
Var 2
Var 3
Relevance-Recognition
Job to be Done
Trust
Use
Value for Money
Miro…
JTBD theory
Simulated Selection
+
How do we make
growth more
predictable?
Fin

More Related Content

Similar to BoSON22 | Alan Klement | JTBD and Growth

Pricing in the Digital Age
Pricing in the Digital Age Pricing in the Digital Age
Pricing in the Digital Age
Intuit Inc.
 
Behavioural Economics in B2B Marketing
Behavioural Economics in B2B MarketingBehavioural Economics in B2B Marketing
Behavioural Economics in B2B Marketing
Earnest
 
Business design
Business designBusiness design
Business design
Karthi Subbaraman
 
Product Management Guide - A Work In Progress
Product Management Guide - A Work In ProgressProduct Management Guide - A Work In Progress
Product Management Guide - A Work In Progress
Hussam Shams
 
Stop guessing!
Stop guessing! Stop guessing!
Stop guessing! BSGAfrica
 
Concept Testing Whitepaper PowerPoint Presentation Slides
Concept Testing Whitepaper PowerPoint Presentation SlidesConcept Testing Whitepaper PowerPoint Presentation Slides
Concept Testing Whitepaper PowerPoint Presentation Slides
SlideTeam
 
Customer Success & The Value Stream Discovery Loop
Customer Success & The Value Stream Discovery LoopCustomer Success & The Value Stream Discovery Loop
Customer Success & The Value Stream Discovery Loop
Guita Gopalan
 
Running head STRATEGY1STRATEGY.docx
Running head STRATEGY1STRATEGY.docxRunning head STRATEGY1STRATEGY.docx
Running head STRATEGY1STRATEGY.docx
toltonkendal
 
How to Master Product Management Case Studies by fmr Groupon PM
How to Master Product Management Case Studies by fmr Groupon PMHow to Master Product Management Case Studies by fmr Groupon PM
How to Master Product Management Case Studies by fmr Groupon PM
Product School
 
What comes after product market fit?
What comes after product market fit?What comes after product market fit?
What comes after product market fit?
Intercom
 
Product vision workshop
Product vision workshopProduct vision workshop
Product vision workshop
Serbian Product Community
 
Lean Market Analysis
Lean Market AnalysisLean Market Analysis
Lean Market Analysis
Dr. Ute Hillmer (PhD)
 
Product Development and Microfinance
Product Development and MicrofinanceProduct Development and Microfinance
Product Development and Microfinance
Barbara Magnoni
 
How to improve efficiency of a print advertisement
How to improve efficiency of a print advertisementHow to improve efficiency of a print advertisement
How to improve efficiency of a print advertisement
StickyGarlic Communications
 
The value proposition builder workbook
The value proposition builder workbookThe value proposition builder workbook
The value proposition builder workbook
Incubation & Industry
 
Innovation ExerciseStageCustomer FocusedYour customers…How to inno.docx
Innovation ExerciseStageCustomer FocusedYour customers…How to inno.docxInnovation ExerciseStageCustomer FocusedYour customers…How to inno.docx
Innovation ExerciseStageCustomer FocusedYour customers…How to inno.docx
maoanderton
 
Which metrics to use in VoC
Which metrics to use in VoCWhich metrics to use in VoC
Which metrics to use in VoC
Futurelab
 
Evaluating the customer needs identification process and finding its effects ...
Evaluating the customer needs identification process and finding its effects ...Evaluating the customer needs identification process and finding its effects ...
Evaluating the customer needs identification process and finding its effects ...
istiuq ahmed
 
Rethink the Way You Market Your SaaS Product
Rethink the Way You Market Your SaaS ProductRethink the Way You Market Your SaaS Product
Rethink the Way You Market Your SaaS Product
ProductLed
 

Similar to BoSON22 | Alan Klement | JTBD and Growth (20)

Pricing in the Digital Age
Pricing in the Digital Age Pricing in the Digital Age
Pricing in the Digital Age
 
Behavioural Economics in B2B Marketing
Behavioural Economics in B2B MarketingBehavioural Economics in B2B Marketing
Behavioural Economics in B2B Marketing
 
Business design
Business designBusiness design
Business design
 
Product Management Guide - A Work In Progress
Product Management Guide - A Work In ProgressProduct Management Guide - A Work In Progress
Product Management Guide - A Work In Progress
 
Stop guessing!
Stop guessing! Stop guessing!
Stop guessing!
 
Concept Testing Whitepaper PowerPoint Presentation Slides
Concept Testing Whitepaper PowerPoint Presentation SlidesConcept Testing Whitepaper PowerPoint Presentation Slides
Concept Testing Whitepaper PowerPoint Presentation Slides
 
Customer Success & The Value Stream Discovery Loop
Customer Success & The Value Stream Discovery LoopCustomer Success & The Value Stream Discovery Loop
Customer Success & The Value Stream Discovery Loop
 
Running head STRATEGY1STRATEGY.docx
Running head STRATEGY1STRATEGY.docxRunning head STRATEGY1STRATEGY.docx
Running head STRATEGY1STRATEGY.docx
 
How to Master Product Management Case Studies by fmr Groupon PM
How to Master Product Management Case Studies by fmr Groupon PMHow to Master Product Management Case Studies by fmr Groupon PM
How to Master Product Management Case Studies by fmr Groupon PM
 
What comes after product market fit?
What comes after product market fit?What comes after product market fit?
What comes after product market fit?
 
Closing the deal
Closing the dealClosing the deal
Closing the deal
 
Product vision workshop
Product vision workshopProduct vision workshop
Product vision workshop
 
Lean Market Analysis
Lean Market AnalysisLean Market Analysis
Lean Market Analysis
 
Product Development and Microfinance
Product Development and MicrofinanceProduct Development and Microfinance
Product Development and Microfinance
 
How to improve efficiency of a print advertisement
How to improve efficiency of a print advertisementHow to improve efficiency of a print advertisement
How to improve efficiency of a print advertisement
 
The value proposition builder workbook
The value proposition builder workbookThe value proposition builder workbook
The value proposition builder workbook
 
Innovation ExerciseStageCustomer FocusedYour customers…How to inno.docx
Innovation ExerciseStageCustomer FocusedYour customers…How to inno.docxInnovation ExerciseStageCustomer FocusedYour customers…How to inno.docx
Innovation ExerciseStageCustomer FocusedYour customers…How to inno.docx
 
Which metrics to use in VoC
Which metrics to use in VoCWhich metrics to use in VoC
Which metrics to use in VoC
 
Evaluating the customer needs identification process and finding its effects ...
Evaluating the customer needs identification process and finding its effects ...Evaluating the customer needs identification process and finding its effects ...
Evaluating the customer needs identification process and finding its effects ...
 
Rethink the Way You Market Your SaaS Product
Rethink the Way You Market Your SaaS ProductRethink the Way You Market Your SaaS Product
Rethink the Way You Market Your SaaS Product
 

More from Business of Software Conference

BoSUSA23 | Greg Baugues | Someone Using AI Will Take Your Job
BoSUSA23 | Greg Baugues | Someone Using AI Will Take Your JobBoSUSA23 | Greg Baugues | Someone Using AI Will Take Your Job
BoSUSA23 | Greg Baugues | Someone Using AI Will Take Your Job
Business of Software Conference
 
BoSUSA23 | Kyle Bazzy & Derik Sutton | Rethinking Sales From the Demand Side ...
BoSUSA23 | Kyle Bazzy & Derik Sutton | Rethinking Sales From the Demand Side ...BoSUSA23 | Kyle Bazzy & Derik Sutton | Rethinking Sales From the Demand Side ...
BoSUSA23 | Kyle Bazzy & Derik Sutton | Rethinking Sales From the Demand Side ...
Business of Software Conference
 
BoSUSA23 | Chris Spiek & Justin Dickow | Autobooks Product & Engineering
BoSUSA23 | Chris Spiek & Justin Dickow | Autobooks Product & EngineeringBoSUSA23 | Chris Spiek & Justin Dickow | Autobooks Product & Engineering
BoSUSA23 | Chris Spiek & Justin Dickow | Autobooks Product & Engineering
Business of Software Conference
 
BoSON23 | Tim Wilkinson | Making First Hire Product Managers Work
BoSON23 | Tim Wilkinson | Making First Hire Product Managers WorkBoSON23 | Tim Wilkinson | Making First Hire Product Managers Work
BoSON23 | Tim Wilkinson | Making First Hire Product Managers Work
Business of Software Conference
 
BoSON23 | Lucy Heskins | How To Use Your Product As A Marketing Engine
BoSON23 | Lucy Heskins | How To Use Your Product As A Marketing EngineBoSON23 | Lucy Heskins | How To Use Your Product As A Marketing Engine
BoSON23 | Lucy Heskins | How To Use Your Product As A Marketing Engine
Business of Software Conference
 
BoSON23 | Mark Gibson | Better B2B Sales
BoSON23 | Mark Gibson | Better B2B SalesBoSON23 | Mark Gibson | Better B2B Sales
BoSON23 | Mark Gibson | Better B2B Sales
Business of Software Conference
 
BoSON23 | Alex Osterwalder | Coaching & Leadership in Remote Companies
BoSON23 | Alex Osterwalder | Coaching & Leadership in Remote CompaniesBoSON23 | Alex Osterwalder | Coaching & Leadership in Remote Companies
BoSON23 | Alex Osterwalder | Coaching & Leadership in Remote Companies
Business of Software Conference
 
BoSEU24 | Oyinda Bamgbose | How Tech Can Still Save the World
BoSEU24 | Oyinda Bamgbose | How Tech Can Still Save the WorldBoSEU24 | Oyinda Bamgbose | How Tech Can Still Save the World
BoSEU24 | Oyinda Bamgbose | How Tech Can Still Save the World
Business of Software Conference
 
BoSEU24 | Ninnu Campbell | How to Make People Fail
BoSEU24 | Ninnu Campbell | How to Make People FailBoSEU24 | Ninnu Campbell | How to Make People Fail
BoSEU24 | Ninnu Campbell | How to Make People Fail
Business of Software Conference
 
BoSEU24 | Joe Leech | Seven Traits of the Modern CEO
BoSEU24 | Joe Leech | Seven Traits of the Modern CEOBoSEU24 | Joe Leech | Seven Traits of the Modern CEO
BoSEU24 | Joe Leech | Seven Traits of the Modern CEO
Business of Software Conference
 
BoSEU24 | Imogen Wethered | How to Sell a Business in a Decade
BoSEU24 | Imogen Wethered | How to Sell a Business in a DecadeBoSEU24 | Imogen Wethered | How to Sell a Business in a Decade
BoSEU24 | Imogen Wethered | How to Sell a Business in a Decade
Business of Software Conference
 
BoSEU24 | Eleanor Gunn | The Top Five Regrets of the Dying
BoSEU24 | Eleanor Gunn | The Top Five Regrets of the DyingBoSEU24 | Eleanor Gunn | The Top Five Regrets of the Dying
BoSEU24 | Eleanor Gunn | The Top Five Regrets of the Dying
Business of Software Conference
 
BoSEU24 | Claire Suellentrop | How to Operationalise JTBD
BoSEU24 | Claire Suellentrop | How to Operationalise JTBDBoSEU24 | Claire Suellentrop | How to Operationalise JTBD
BoSEU24 | Claire Suellentrop | How to Operationalise JTBD
Business of Software Conference
 
BoSEU24 | Bruce McCarthy | Aligning Executive Teams
BoSEU24 | Bruce McCarthy | Aligning Executive TeamsBoSEU24 | Bruce McCarthy | Aligning Executive Teams
BoSEU24 | Bruce McCarthy | Aligning Executive Teams
Business of Software Conference
 
BoSEU24 | Bob Moesta | Live JTBD Case Studies + Problem Shooting
BoSEU24 | Bob Moesta | Live JTBD Case Studies + Problem ShootingBoSEU24 | Bob Moesta | Live JTBD Case Studies + Problem Shooting
BoSEU24 | Bob Moesta | Live JTBD Case Studies + Problem Shooting
Business of Software Conference
 
BoSEU24 | Bill Thompson | Talk From Another Century
BoSEU24 | Bill Thompson | Talk From Another CenturyBoSEU24 | Bill Thompson | Talk From Another Century
BoSEU24 | Bill Thompson | Talk From Another Century
Business of Software Conference
 
BoSUSA22 | Mikey Trafton | Finding Your Super Powers
BoSUSA22 | Mikey Trafton | Finding Your Super PowersBoSUSA22 | Mikey Trafton | Finding Your Super Powers
BoSUSA22 | Mikey Trafton | Finding Your Super Powers
Business of Software Conference
 
BoSON22 | Tony Ulwick | The ‘JTBD Needs’ Framework
BoSON22 | Tony Ulwick | The ‘JTBD Needs’ FrameworkBoSON22 | Tony Ulwick | The ‘JTBD Needs’ Framework
BoSON22 | Tony Ulwick | The ‘JTBD Needs’ Framework
Business of Software Conference
 
BoSON22 | Rita McGrath | Discovery Driven Planning
BoSON22 | Rita McGrath | Discovery Driven PlanningBoSON22 | Rita McGrath | Discovery Driven Planning
BoSON22 | Rita McGrath | Discovery Driven Planning
Business of Software Conference
 
BoSON22 | Rich Mironov | Resolving Incompatible World Views - Slides.pdf
BoSON22 | Rich Mironov | Resolving Incompatible World Views - Slides.pdfBoSON22 | Rich Mironov | Resolving Incompatible World Views - Slides.pdf
BoSON22 | Rich Mironov | Resolving Incompatible World Views - Slides.pdf
Business of Software Conference
 

More from Business of Software Conference (20)

BoSUSA23 | Greg Baugues | Someone Using AI Will Take Your Job
BoSUSA23 | Greg Baugues | Someone Using AI Will Take Your JobBoSUSA23 | Greg Baugues | Someone Using AI Will Take Your Job
BoSUSA23 | Greg Baugues | Someone Using AI Will Take Your Job
 
BoSUSA23 | Kyle Bazzy & Derik Sutton | Rethinking Sales From the Demand Side ...
BoSUSA23 | Kyle Bazzy & Derik Sutton | Rethinking Sales From the Demand Side ...BoSUSA23 | Kyle Bazzy & Derik Sutton | Rethinking Sales From the Demand Side ...
BoSUSA23 | Kyle Bazzy & Derik Sutton | Rethinking Sales From the Demand Side ...
 
BoSUSA23 | Chris Spiek & Justin Dickow | Autobooks Product & Engineering
BoSUSA23 | Chris Spiek & Justin Dickow | Autobooks Product & EngineeringBoSUSA23 | Chris Spiek & Justin Dickow | Autobooks Product & Engineering
BoSUSA23 | Chris Spiek & Justin Dickow | Autobooks Product & Engineering
 
BoSON23 | Tim Wilkinson | Making First Hire Product Managers Work
BoSON23 | Tim Wilkinson | Making First Hire Product Managers WorkBoSON23 | Tim Wilkinson | Making First Hire Product Managers Work
BoSON23 | Tim Wilkinson | Making First Hire Product Managers Work
 
BoSON23 | Lucy Heskins | How To Use Your Product As A Marketing Engine
BoSON23 | Lucy Heskins | How To Use Your Product As A Marketing EngineBoSON23 | Lucy Heskins | How To Use Your Product As A Marketing Engine
BoSON23 | Lucy Heskins | How To Use Your Product As A Marketing Engine
 
BoSON23 | Mark Gibson | Better B2B Sales
BoSON23 | Mark Gibson | Better B2B SalesBoSON23 | Mark Gibson | Better B2B Sales
BoSON23 | Mark Gibson | Better B2B Sales
 
BoSON23 | Alex Osterwalder | Coaching & Leadership in Remote Companies
BoSON23 | Alex Osterwalder | Coaching & Leadership in Remote CompaniesBoSON23 | Alex Osterwalder | Coaching & Leadership in Remote Companies
BoSON23 | Alex Osterwalder | Coaching & Leadership in Remote Companies
 
BoSEU24 | Oyinda Bamgbose | How Tech Can Still Save the World
BoSEU24 | Oyinda Bamgbose | How Tech Can Still Save the WorldBoSEU24 | Oyinda Bamgbose | How Tech Can Still Save the World
BoSEU24 | Oyinda Bamgbose | How Tech Can Still Save the World
 
BoSEU24 | Ninnu Campbell | How to Make People Fail
BoSEU24 | Ninnu Campbell | How to Make People FailBoSEU24 | Ninnu Campbell | How to Make People Fail
BoSEU24 | Ninnu Campbell | How to Make People Fail
 
BoSEU24 | Joe Leech | Seven Traits of the Modern CEO
BoSEU24 | Joe Leech | Seven Traits of the Modern CEOBoSEU24 | Joe Leech | Seven Traits of the Modern CEO
BoSEU24 | Joe Leech | Seven Traits of the Modern CEO
 
BoSEU24 | Imogen Wethered | How to Sell a Business in a Decade
BoSEU24 | Imogen Wethered | How to Sell a Business in a DecadeBoSEU24 | Imogen Wethered | How to Sell a Business in a Decade
BoSEU24 | Imogen Wethered | How to Sell a Business in a Decade
 
BoSEU24 | Eleanor Gunn | The Top Five Regrets of the Dying
BoSEU24 | Eleanor Gunn | The Top Five Regrets of the DyingBoSEU24 | Eleanor Gunn | The Top Five Regrets of the Dying
BoSEU24 | Eleanor Gunn | The Top Five Regrets of the Dying
 
BoSEU24 | Claire Suellentrop | How to Operationalise JTBD
BoSEU24 | Claire Suellentrop | How to Operationalise JTBDBoSEU24 | Claire Suellentrop | How to Operationalise JTBD
BoSEU24 | Claire Suellentrop | How to Operationalise JTBD
 
BoSEU24 | Bruce McCarthy | Aligning Executive Teams
BoSEU24 | Bruce McCarthy | Aligning Executive TeamsBoSEU24 | Bruce McCarthy | Aligning Executive Teams
BoSEU24 | Bruce McCarthy | Aligning Executive Teams
 
BoSEU24 | Bob Moesta | Live JTBD Case Studies + Problem Shooting
BoSEU24 | Bob Moesta | Live JTBD Case Studies + Problem ShootingBoSEU24 | Bob Moesta | Live JTBD Case Studies + Problem Shooting
BoSEU24 | Bob Moesta | Live JTBD Case Studies + Problem Shooting
 
BoSEU24 | Bill Thompson | Talk From Another Century
BoSEU24 | Bill Thompson | Talk From Another CenturyBoSEU24 | Bill Thompson | Talk From Another Century
BoSEU24 | Bill Thompson | Talk From Another Century
 
BoSUSA22 | Mikey Trafton | Finding Your Super Powers
BoSUSA22 | Mikey Trafton | Finding Your Super PowersBoSUSA22 | Mikey Trafton | Finding Your Super Powers
BoSUSA22 | Mikey Trafton | Finding Your Super Powers
 
BoSON22 | Tony Ulwick | The ‘JTBD Needs’ Framework
BoSON22 | Tony Ulwick | The ‘JTBD Needs’ FrameworkBoSON22 | Tony Ulwick | The ‘JTBD Needs’ Framework
BoSON22 | Tony Ulwick | The ‘JTBD Needs’ Framework
 
BoSON22 | Rita McGrath | Discovery Driven Planning
BoSON22 | Rita McGrath | Discovery Driven PlanningBoSON22 | Rita McGrath | Discovery Driven Planning
BoSON22 | Rita McGrath | Discovery Driven Planning
 
BoSON22 | Rich Mironov | Resolving Incompatible World Views - Slides.pdf
BoSON22 | Rich Mironov | Resolving Incompatible World Views - Slides.pdfBoSON22 | Rich Mironov | Resolving Incompatible World Views - Slides.pdf
BoSON22 | Rich Mironov | Resolving Incompatible World Views - Slides.pdf
 

Recently uploaded

Creative Web Design Company in Singapore
Creative Web Design Company in SingaporeCreative Web Design Company in Singapore
Creative Web Design Company in Singapore
techboxsqauremedia
 
Agency Managed Advisory Board As a Solution To Career Path Defining Business ...
Agency Managed Advisory Board As a Solution To Career Path Defining Business ...Agency Managed Advisory Board As a Solution To Career Path Defining Business ...
Agency Managed Advisory Board As a Solution To Career Path Defining Business ...
Boris Ziegler
 
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdf
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdfThe 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdf
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdf
thesiliconleaders
 
Chapter 7 Final business management sciences .ppt
Chapter 7 Final business management sciences .pptChapter 7 Final business management sciences .ppt
Chapter 7 Final business management sciences .ppt
ssuser567e2d
 
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challenges
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesEvent Report - SAP Sapphire 2024 Orlando - lots of innovation and old challenges
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challenges
Holger Mueller
 
The Influence of Marketing Strategy and Market Competition on Business Perfor...
The Influence of Marketing Strategy and Market Competition on Business Perfor...The Influence of Marketing Strategy and Market Competition on Business Perfor...
The Influence of Marketing Strategy and Market Competition on Business Perfor...
Adam Smith
 
The effects of customers service quality and online reviews on customer loyal...
The effects of customers service quality and online reviews on customer loyal...The effects of customers service quality and online reviews on customer loyal...
The effects of customers service quality and online reviews on customer loyal...
balatucanapplelovely
 
Observation Lab PowerPoint Assignment for TEM 431
Observation Lab PowerPoint Assignment for TEM 431Observation Lab PowerPoint Assignment for TEM 431
Observation Lab PowerPoint Assignment for TEM 431
ecamare2
 
Creative Web Design Company in Singapore
Creative Web Design Company in SingaporeCreative Web Design Company in Singapore
Creative Web Design Company in Singapore
techboxsqauremedia
 
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraTata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
Avirahi City Dholera
 
Training my puppy and implementation in this story
Training my puppy and implementation in this storyTraining my puppy and implementation in this story
Training my puppy and implementation in this story
WilliamRodrigues148
 
Auditing study material for b.com final year students
Auditing study material for b.com final year  studentsAuditing study material for b.com final year  students
Auditing study material for b.com final year students
narasimhamurthyh4
 
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
taqyed
 
Building Your Employer Brand with Social Media
Building Your Employer Brand with Social MediaBuilding Your Employer Brand with Social Media
Building Your Employer Brand with Social Media
LuanWise
 
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdfModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
fisherameliaisabella
 
Discover the innovative and creative projects that highlight my journey throu...
Discover the innovative and creative projects that highlight my journey throu...Discover the innovative and creative projects that highlight my journey throu...
Discover the innovative and creative projects that highlight my journey throu...
dylandmeas
 
-- June 2024 is National Volunteer Month --
-- June 2024 is National Volunteer Month ---- June 2024 is National Volunteer Month --
-- June 2024 is National Volunteer Month --
NZSG
 
Understanding User Needs and Satisfying Them
Understanding User Needs and Satisfying ThemUnderstanding User Needs and Satisfying Them
Understanding User Needs and Satisfying Them
Aggregage
 
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
SOFTTECHHUB
 
Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...
Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...
Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...
bosssp10
 

Recently uploaded (20)

Creative Web Design Company in Singapore
Creative Web Design Company in SingaporeCreative Web Design Company in Singapore
Creative Web Design Company in Singapore
 
Agency Managed Advisory Board As a Solution To Career Path Defining Business ...
Agency Managed Advisory Board As a Solution To Career Path Defining Business ...Agency Managed Advisory Board As a Solution To Career Path Defining Business ...
Agency Managed Advisory Board As a Solution To Career Path Defining Business ...
 
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdf
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdfThe 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdf
The 10 Most Influential Leaders Guiding Corporate Evolution, 2024.pdf
 
Chapter 7 Final business management sciences .ppt
Chapter 7 Final business management sciences .pptChapter 7 Final business management sciences .ppt
Chapter 7 Final business management sciences .ppt
 
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challenges
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesEvent Report - SAP Sapphire 2024 Orlando - lots of innovation and old challenges
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challenges
 
The Influence of Marketing Strategy and Market Competition on Business Perfor...
The Influence of Marketing Strategy and Market Competition on Business Perfor...The Influence of Marketing Strategy and Market Competition on Business Perfor...
The Influence of Marketing Strategy and Market Competition on Business Perfor...
 
The effects of customers service quality and online reviews on customer loyal...
The effects of customers service quality and online reviews on customer loyal...The effects of customers service quality and online reviews on customer loyal...
The effects of customers service quality and online reviews on customer loyal...
 
Observation Lab PowerPoint Assignment for TEM 431
Observation Lab PowerPoint Assignment for TEM 431Observation Lab PowerPoint Assignment for TEM 431
Observation Lab PowerPoint Assignment for TEM 431
 
Creative Web Design Company in Singapore
Creative Web Design Company in SingaporeCreative Web Design Company in Singapore
Creative Web Design Company in Singapore
 
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraTata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s Dholera
 
Training my puppy and implementation in this story
Training my puppy and implementation in this storyTraining my puppy and implementation in this story
Training my puppy and implementation in this story
 
Auditing study material for b.com final year students
Auditing study material for b.com final year  studentsAuditing study material for b.com final year  students
Auditing study material for b.com final year students
 
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
 
Building Your Employer Brand with Social Media
Building Your Employer Brand with Social MediaBuilding Your Employer Brand with Social Media
Building Your Employer Brand with Social Media
 
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdfModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
 
Discover the innovative and creative projects that highlight my journey throu...
Discover the innovative and creative projects that highlight my journey throu...Discover the innovative and creative projects that highlight my journey throu...
Discover the innovative and creative projects that highlight my journey throu...
 
-- June 2024 is National Volunteer Month --
-- June 2024 is National Volunteer Month ---- June 2024 is National Volunteer Month --
-- June 2024 is National Volunteer Month --
 
Understanding User Needs and Satisfying Them
Understanding User Needs and Satisfying ThemUnderstanding User Needs and Satisfying Them
Understanding User Needs and Satisfying Them
 
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
Hamster Kombat' Telegram Game Surpasses 100 Million Players—Token Release Sch...
 
Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...
Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...
Call 8867766396 Satta Matka Dpboss Matka Guessing Satta batta Matka 420 Satta...
 

BoSON22 | Alan Klement | JTBD and Growth

  • 1. Alan Klement BoS 2022 Making Growth Predictable w/ Jobs theory More >
  • 2.
  • 3. ?
  • 5.
  • 6.
  • 7.
  • 8. What will cause consumers to hire a product from us? (If they won’t, why?)
  • 9. Which products should we bring to market? how should they be designed? What should be our go-to-market strategy?
  • 10. Which products should we bring to market? how should they be designed? What should be our go-to-market strategy? Should we change our positioning and messaging?
  • 11. Which products should we bring to market? how should they be designed? What should be our go-to-market strategy? Should we change our positioning and messaging? Will a change in price, packaging, or features attract more customers, or not?
  • 12. Which products should we bring to market? how should they be designed? What should be our go-to-market strategy? Should we change our positioning and messaging? Will a change in price, packaging, or features attract more customers, or not? When should outbound sales contact leads? What pitch should they use?
  • 14.
  • 15.
  • 16.
  • 17. What will cause consumers to hire a product from us? (If they won’t, why?)
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23. How do we construct these predictions? How can do lots of predictions?
  • 25. Willingness to Hire Hiring Process Just enough theory (JET)
  • 26. The Hiring Process The hiring process is the application of various heuristics and decision making processes, so the shopper can determine their Willingness to Hire a product
  • 28. Hiring Heuristcs Job to be Done Relevance-Recognition
  • 29. Hiring Heuristcs Job to be Done Trust Relevance-Recognition
  • 30. Hiring Heuristcs Job to be Done Trust Use Relevance-Recognition
  • 31. Hiring Heuristcs Job to be Done Trust Use Value for Money Relevance-Recognition
  • 32. WTH = f(rr, JTBD, u, t, vfm)
  • 33. Relevance - Recognition How the shopper determines if the product is relevant to them, and if it’s new
  • 34.
  • 35.
  • 36.
  • 37.
  • 38.
  • 39. Useable The belief the shopper has, that they (and others if applicable) will consume it
  • 40. Trust How con fi dent is the shopper, that the product will do the Job it is hired to do
  • 42. Value for Money How shoppers determine if the cost of adoption"worth" the time, money, effort, and switching costs, in comparison to other solutions
  • 43. Dreem Essential Lifetime access to personal insights and recommendations. ✅ Own the band ✅ Unlimited access to your data ✅ Unlimited personal recommendations Dreem Pro Insights, recommendations and access to a private coach to support you. ✅ Everything from Dreem Essential ✅ Chat with your private coach ✅ Exclusive access to partner resources (like Headspace, 23andMe, etc.) ✅ Access to the Sleep Club + $299 $299 + $29 per month
  • 44. Job to be Done A Job to be Done is the work a shopper anticipates a product will do, to create a new state for themselves
  • 45.
  • 46. The Job to be Done
  • 47. The Job to be Done 1. A JTBD is a relationship between a consumer and a product
  • 48. The Job to be Done 1. A JTBD is a relationship between a consumer and a product 2. The product executes the affordance (does the job), not the consumer
  • 49. The Job to be Done 1. A JTBD is a relationship between a consumer and a product 2. The product executes the affordance (does the job), not the consumer 3. Affordances can be observable or unobservable
  • 50. The Job to be Done 1. A JTBD is a relationship between a consumer and a product 2. The product executes the affordance (does the job), not the consumer 3. Affordances can be observable or unobservable 4. The affordance must be executed in a way, which resolves the need
  • 51. The Job to be Done 1. A JTBD is a relationship between a consumer and a product 2. The product executes the affordance (does the job), not the consumer 3. Affordances can be observable or unobservable 4. The affordance must be executed in a way, which resolves the need 5. Jobs to be Done are for good and ill
  • 52. The most successful product of all time…?
  • 53.
  • 54.
  • 55.
  • 56. The Job to be Done Understanding the di ff erent Jobs to be Done consumers attach to a product, enables you to predict who will / won’t hire it.
  • 57. 3 Different Jobs to be Done! High Med 0
  • 58.
  • 59. Simulated Selection A method to forecast how target shoppers will react to variations of a product offering
  • 60. Factoral Experiment A full factorial experiment is an experiment whose design consists of two or more factors, each with discrete possible values or "levels", and whose experimental units take on all possible combinations of these levels across all such factors. Such an experiment allows the investigator to study the effect of each factor on the response variable, as well as the effects of interactions between factors on the response variable.
  • 61. Factor Level(s) Response Variable Headline Var 1 Var 2 Var 3 Relevance-Recognition Job to be Done Trust Use Value for Money
  • 62.
  • 63.
  • 64.
  • 65.
  • 67. JTBD theory Simulated Selection + How do we make growth more predictable?
  • 68. Fin