- The document discusses AirWave, a wireless network management platform from Aruba Networks that provides comprehensive monitoring and management of multi-vendor wireless and wired networks. - It enables role-based access for help desk, network engineering, security and other teams for tasks like device configuration, firmware management, and compliance reporting. - Key features highlighted include discovery and monitoring of all devices and users, troubleshooting tools, and centralized management capabilities for both Aruba and other vendors' wireless and wired infrastructure devices.

1. CONFIDENTIAL
© Copyright 2011. Aruba Networks, Inc.
All rights reserved
CONFIDENTIAL
© Copyright 2011. Aruba Networks, Inc.
All rights reserved
Managing Wireless Networks with
AirWave
Jeremy Haltom
AirWave Manager,
Systems Engineering

2. CONFIDENTIAL
© Copyright 2011. Aruba Networks, Inc.
All rights reserved2
About the Presenter
• Wireless expert since acquiring his
ham radio license at age 13
• 10+ years in networking & systems
administration
• Worked with hundreds of
organizations on wireless network
management, security, and planning

3. CONFIDENTIAL
© Copyright 2011. Aruba Networks, Inc.
All rights reserved3
What Is AirWave?
• Premier mobile network
Operations Solution
• Multi-vendor, mixed
architecture monitoring
• Integrates with industry-
leading enterprise
management systems
The industry’s only platform with a single
view of the entire Access Network

4. CONFIDENTIAL
© Copyright 2011. Aruba Networks, Inc.
All rights reserved4
Known user population
One device per user
Fixed locations
Manage the wire
New Model:
User-Centric Management
Many classes of users
Multiple devices per user
Fully mobile population
Control the air
Old Model:
Port-Based Management
Visibility is key to user-centric management
Mobility Breaks the Network Management
Model

5. CONFIDENTIAL
© Copyright 2011. Aruba Networks, Inc.
All rights reserved5
Help Desk
Network
Engineering
Executive
Management
Security and
Audit Group
Easy-to-use
console
Full network
control
Compliance
reports
Usage and
trend reports
Role-Based Administrative Access
Monitoring and
Visualization
Configuration,
Management, and
Diagnostics
Compliance and
Security
Management
Reporting
and Analysis
Multi-Vendor, Multi-Architecture Platform
Desktop
Support
Device
monitoring and
control
Client-Level
Troubleshooting
Operations Management Solution
Visibility lets the entire IT organization work efficiently
AirWave Approach to Management

6. CONFIDENTIAL
© Copyright 2011. Aruba Networks, Inc.
All rights reserved6
Delivering Efficient Support
Wireless networks enable critical mobile applications like
inventory management, voice, video surveillance, and more.
– IT will inevitably be drawn into supporting more users and more classes of
devices
Today’s wireless management model cannot scale
Helpdesk
Lacks the tools and training
to differentiate between
client, wireless, and wired
network problems
Network Engineer
Ends up handling
everything from client
device configuration to
network infrastructure
failures
End User
Reports wireless
problems

7. CONFIDENTIAL
© Copyright 2011. Aruba Networks, Inc.
All rights reserved7
Empowering the Help Desk
Giving the Level 1 and Level 2 Help Desk the tools and the training
to support all classes of end users is critical to success
End User
Faster Response, Lower Operational Costs, Efficient Division Of Labor
Helpdesk
Able to diagnose and
resolve the most common
user-reported problems
When escalation is required, Helpdesk
is able to pass snapshot information to
Network Engineering
Network Engineer
Only a limited number
of true network-related
issues are escalated

8. CONFIDENTIAL
© Copyright 2011. Aruba Networks, Inc.
All rights reserved8
Aruba Networks And AirWave
• Key component of Mobile Virtual
Enterprise (MOVE) Architecture
• Comprehensive Management and Monitoring
– Configure Aruba APs and mobility controllers
– Supports the latest Aruba devices, including
• AP-134/135
• Aruba Instant
• Aruba S3500 Mobility Access Switch line
Saves time, improves service quality, and lowers the costs
of managing any Aruba mobile network infrastructure

9. CONFIDENTIAL
© Copyright 2011. Aruba Networks, Inc.
All rights reserved9
AirWave Multi-Vendor Support
Mobility
Controllers
Aruba
Cisco
Juniper/Trapeze
Motorola
Wired
Infrastructure
Aruba
Any MIB-II
compliant
device
Access Points
Aruba
Cisco
Motorola
HP/3COM
and
more
AirWave
• Identification &
Monitoring
• Real-time Status
Reporting
• Automated
Compliance
• Firmware
Distribution
Users
Visibility &
reporting for
Aruba MDAC
Integration with
MDM
Monitor
network activity

10. CONFIDENTIAL
© Copyright 2011. Aruba Networks, Inc.
All rights reserved10
Key Features
• Comprehensive Monitoring
– Wired and wireless device
discovery
– Monitoring of every device and
user on wireless network
– Root cause analysis
– Reporting on real-time status
and historical trends
• Centralized Management
– Configuration of wired and
wireless devices
– Firmware distribution
– Automated compliance
• Easy-to-use interface
– Role-based access
– Access by business/organization
unit

11. CONFIDENTIAL
© Copyright 2011. Aruba Networks, Inc.
All rights reserved11
AirWave RAPIDS Rogue Detection
• Centralized dashboard
/ control panel for
advanced wireless
intrusion prevention
(WIP)
• Wireless and wire-line
scanning
Scan Network
Correlate
Scanning Results
Classify ThreatsAlert and Report
Contain
Suspect
Rogue
Neighbor
Valid
Rogue•Wireline “fingerprint”
scans
•Wireless rogue scans
using existing
infrastructure
•Router & switch polling
•Laptop client
•Attack signatures
Robust rogue detection and event correlation / classification

12. CONFIDENTIAL
© Copyright 2011. Aruba Networks, Inc.
All rights reserved12
Heat maps, data rates, and sensor coverage
provides network-wide visibility of devices,
APs, Rogues, and more
VisualRF Mapping and Location
• Centralized Visibility Dashboard
– Displays accurate location information for
all wireless users, rogues, and devices
– Up-to-date heat maps and channel maps
for RF diagnostics
– Historical user location playback
– Easy import of existing floor plans and
building maps
– Multi-floor location and heat map bleed
through
– VisualRF Plan provides off-line planning
capabilities
Historical Location Tracking by User Device