1. Operational research (OR) can contribute domain knowledge and methodology to developing useful artificial intelligence (AI) applications for business. OR expertise includes scheduling, facility planning, forecasting, and other traditional applications. 2. OR's "soft" problem structuring methods can help address complex, "messy" business problems suited to AI. These approaches consider stakeholder perspectives and seek progress through learning. 3. OR is exploring how to build ethical AI, ensuring applications are fair, transparent, accountable, and respect human and societal rights. The OR Society and British Computer Society could collaborate on these issues.